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Green DOT Corp.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 9 November 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue rose 21% in the quarter: Total operating revenues were $601.1 million on a GAAP basis and $596.4 million non-GAAP, against $494.8 million and $491.9 million a year earlier. Source
  • Adjusted EBITDA up 9%: Adjusted EBITDA was $25.8 million against $23.6 million a year earlier. Management attributed the increase to higher earnings in the BaaS business. Source
  • GAAP net loss narrowed sharply: GAAP net loss was $7.4 million, or $0.13 per diluted share, against a net loss of $30.8 million, or $0.56 per diluted share, a year earlier. Source
  • B2B segment profit grew: B2B Services revenue was $474.0 million against $364.2 million, and segment profit was $31.2 million against $29.5 million. Management tied the profit growth to BaaS demand and activity. Source
  • Processing expenses rose sharply: Processing expenses were $411.9 million against $309.3 million. Other general and administrative expenses rose to $93.4 million from $86.8 million. Source
  • Adjusted EBITDA margin 4.3%: Adjusted EBITDA margin was 4.3% against 4.8% in the prior-year quarter. Nine-month margin was 9.2% against 10.3%. Source
  • Smith Ventures to acquire FinTech business: Smith Ventures would acquire the non-bank fintech assets and operations, which would continue as an independent embedded finance company. Source

“I am proud of the team’s continued focus and commitment to our customers and partners, particularly as we prepare for our next chapter with Smith Ventures and CommerceOne.”

William I Jacobs, Chairman and Chief Executive Officer, Green Dot Corporation

What changed from last quarter

  • Guidance kept: The release gives no 2026 financial guidance and no earnings call, as the company did in the second quarter release. Source
  • New: The release states the transactions are expected to be completed by the first quarter of 2027. The second quarter release gave no completion date. Source

Results and growth drivers

  • Revenue rose 21% in the quarter: Total operating revenues were $601.1 million on a GAAP basis and $596.4 million non-GAAP, against $494.8 million and $491.9 million a year earlier. Source
  • Adjusted EBITDA up 9%: Adjusted EBITDA was $25.8 million against $23.6 million a year earlier. Management attributed the increase to higher earnings in the BaaS business. Source
  • GAAP net loss narrowed sharply: GAAP net loss was $7.4 million, or $0.13 per diluted share, against a net loss of $30.8 million, or $0.56 per diluted share, a year earlier. Source
  • Year-to-date adjusted EBITDA up 6%: Nine-month adjusted EBITDA was $168.4 million against $159.6 million. Management cited tax processing, BaaS growth and balance sheet optimization as drivers. Source
  • Non-GAAP earnings per share lower: Non-GAAP net income was $3.1 million, down 12%. Non-GAAP diluted EPS was $0.05 against $0.06. Nine-month non-GAAP diluted EPS was $1.43 against $1.49. Source

Segments and profit

  • B2B segment profit grew: B2B Services revenue was $474.0 million against $364.2 million, and segment profit was $31.2 million against $29.5 million. Management tied the profit growth to BaaS demand and activity. Source
  • Consumer revenue and profit fell: Consumer Services revenue was $81.3 million against $88.3 million, and segment profit was $27.6 million against $31.7 million. Source
  • Money Movement revenue slightly lower: Money Movement revenue was $29.3 million against $29.8 million. Third-party transactions grew modestly, partly offsetting softness in the Consumer segment's active base. Source
  • Tax revenue up almost 17% year to date: Nine-month tax revenue rose on market share gains and a significant new franchise partner. Taxpayer advance programs also saw customer adoption, the company said. Source
  • Corporate and Other loss narrowed: Corporate and Other segment loss was $44.3 million against $50.6 million. Rate cuts widened the spread between cash earnings and partner sharing, the company said. Source

“Our third quarter results came in modestly ahead of our expectations, driven by moderate outperformance in several of our operating divisions and effective cost control across the company.”

Jess Unruh, Chief Financial Officer of Green Dot

Products, customers and volumes

  • B2B volume and accounts higher: B2B gross dollar volume was $43,674 million against $35,868 million. B2B active accounts were 2.00 million against 1.89 million a year earlier. Source
  • Consumer actives and direct deposit lower: Consumer active accounts were 1.38 million against 1.62 million. Direct deposit active accounts were 0.36 million against 0.40 million. Consumer purchase volume was $2,525 million against $2,730 million. Source
  • Consumer volume lower, per-active spend higher: Consumer gross dollar volume was $3,509 million against $3,637 million. Management said volume and revenue per active continued to grow, citing higher spend per active. Source

Employer services and EWA

  • Rapid! repositioning under way: Management is aligning the sales force, improving efficiency and lowering expenses, with more focus on Earned Wage Access, where it sees meaningful growth potential. Source
  • Pay card actives growing sequentially: Pay card actives grew for two consecutive quarters, and purchase volume posted its first year-over-year gain in over three years. Management said this points to initial success. Source
  • Savings reinvested in EWA: Some cost savings were reinvested in EWA capabilities, sales support and payroll platform integrations, to pursue additional business. Source
  • Rapid! margins declined on lower revenue: Employer services margins fell from the prior-year period, primarily because of lower revenue, the company reported. Source

“We continue making selective investments to position the company for continued growth while building on the momentum and success from prior investments in our platforms.”

Jess Unruh, Chief Financial Officer of Green Dot

Costs and expenses

  • Processing expenses rose sharply: Processing expenses were $411.9 million against $309.3 million. Other general and administrative expenses rose to $93.4 million from $86.8 million. Source
  • Sales and compensation costs fell: Sales and marketing expenses were $46.5 million against $48.2 million. Compensation and benefits were $56.3 million against $63.4 million. Source
  • Restructuring charge small this year: Restructuring and other charges were $0.1 million, against $19.9 million a year earlier, for the closure of China operations. Source
  • Non-volume expenses down modestly: The CFO said efficiency work across the platform contributed to lower non-volume related expenses compared with last year. Source
  • Corporate expenses fall as share of revenue: Corporate expenses decreased modestly, as selective investments in compliance and risk management were offset by cost controls. Their share of revenue kept declining. Source

Margins and profit mix

  • Adjusted EBITDA margin 4.3%: Adjusted EBITDA margin was 4.3% against 4.8% in the prior-year quarter. Nine-month margin was 9.2% against 10.3%. Source
  • Money Movement margins lower: Money processing and tax margins both fell year over year. The company said tax margins were lower on seasonal revenue. Source
  • Mix shifts toward money processing: A larger share of Money Movement earnings came from money processing, which carries lower margins than the tax business. Source
  • Consumer margins declined on mix: Consumer Services segment profit and margins fell, which the company attributed to lower revenue and revenue mix. Source

Balance sheet and cash

  • Holding company cash lower: Holding company cash was about $38 million at September 30, 2026, against about $56 million at June 30, 2026 in the second quarter release. Source
  • Unrestricted cash declined: Unrestricted cash and equivalents were $1,168.8 million at September 30, against $1,421.7 million at December 31, 2025. Investment securities were $2,937.3 million. Source
  • Deposits grew: Deposits were $4,732.7 million against $4,416.3 million at year-end 2025, a net increase of $278.3 million in the nine months. Source
  • Operating cash flow lower: Nine-month operating cash flow was $158.2 million against $201.0 million. Cash paid for income taxes included $28.4 million for federal energy tax credits. Source
  • Equity and share count rose: Stockholders' equity was $904.7 million. Class A shares outstanding were 57.0 million, against 55.6 million at December 31, 2025. Source

Pending transaction and approvals

  • Smith Ventures to acquire FinTech business: Smith Ventures would acquire the non-bank fintech assets and operations, which would continue as an independent embedded finance company. Source
  • CommerceOne to acquire Green Dot Bank: CommerceOne would acquire Green Dot Bank, and the combined organization would be the fintech business's exclusive sponsor bank. Source
  • Shareholder approvals and HSR cleared earlier: The second quarter release said the parties had received shareholder approvals and early termination under the Hart-Scott-Rodino Act, and had filed bank applications.

Platform, compliance and partners

  • Platform investment aimed at FinTech growth: Management said these investments are meant to make the FinTech business growth-enabled after the acquisition and a valuable partner to Green Dot Bank. Source
  • Compliance seen aiding partner selection: Management said the benefits of its regulatory work are appearing in partner pipelines, as partners weigh compliance when choosing a platform. Source
  • Technology and operations simplification: The team is working to make Green Dot a more innovative and nimble platform and partner, the company said. Source

Coming up, as management said on 9 November 2026

  • Annual meeting set for December 21: The board called the meeting to comply with NYSE and Delaware requirements if the deal does not close by December 31, 2026. It will not be held if approvals arrive before December 21. Source
  • New FSC partner launches in 2026: Management expects several new Financial Service Center partners launching in 2026 to offset traditional retail headwinds. Source
  • Upcoming product launches scheduled: Management believes recent launches and a schedule of upcoming launches position the business to improve momentum from prior quarters. Source

Figures management reported

FigureReported
Gross dollar volume (consolidated) Source$47,183 million
Number of active accounts (consolidated) Source3.38 million
Purchase volume (consolidated) Source$4,597 million
Number of cash transfers Source7.61 million
Number of tax refunds processed Source0.15 million

Risks management discussed

  • Demand: Management cited continued pressure in the retail channel as consumers move from buying cards at retail to digital banking apps. Source
  • Demand: Direct channel revenue fell as active accounts declined after the company pulled back marketing over the last two years. Source
  • Financial: BaaS margins fell on revenue mix, as growth from a significant partner weighed on segment margin. Source
  • Regulatory: Completion depends on approvals from the Federal Reserve Board, the Alabama State Banking Department and the Utah Department of Financial Institutions, which the release lists as still required. Source

Earlier plans management reported on

  • Not stated: Management said the company is nearing completion of the first phase of the modernization of its direct user experience. Source
  • Not stated: Management said the company remains committed to investing in its regulatory infrastructure. Source
  • Not stated: With money processing and BaaS operations more closely aligned, management expects to maintain a healthy pipeline of potential partners. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.