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Green DOT Corp.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 11 May 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue up 17% year on year: Total operating revenues were $656,247 thousand against $558,874 thousand, up 17%. The CFO said the quarter was led by tax processing and outperformance in several other divisions. Source
  • Adjusted EBITDA up 13%, margin down: Adjusted EBITDA was $102,440 thousand against $90,559 thousand, up 13%. Its margin on non-GAAP total operating revenues was 15.7% against 16.3%, a decline of 0.6%. Source
  • Tax processing drove Money Movement revenue: Money Movement Services revenue was $130,705 thousand against $110,247 thousand, and segment profit was $88,444 thousand against $76,826 thousand. Management attributed revenue growth to tax processing and a new franchise partner. Source
  • Consumer revenue and profit declined: Consumer Services revenue was $86,481 thousand against $95,256 thousand, and segment profit was $25,473 thousand against $33,632 thousand. Management cited lower revenue and higher expenses. Source
  • Processing expenses rose: Processing expenses were $374,594 thousand against $285,317 thousand. Total operating expenses were $587,209 thousand against $498,129 thousand, and operating income was $69,038 thousand against $60,745 thousand. Source
  • Registration statement declared effective: The registration statement was declared effective May 8, 2026. Green Dot filed a definitive proxy statement, and New CommerceOne filed a final prospectus. Source
  • Closing needs shareholder and regulatory approvals: Closing remains subject to shareholder and regulatory approvals and other customary conditions. The HSR waiting period ended early, and regulatory applications are filed with federal and state bank authorities. Source

“Our results reflect our hard work to strengthen our platform and pipeline, accelerate momentum in our embedded finance division, and optimize our balance sheet”

William Jacobs, Chief Executive Officer of Green Dot

What changed from last quarter

  • New: The registration statement was declared effective May 8, 2026, and Green Dot filed a definitive proxy statement. The prior release described the registration as filed but not yet effective. Source
  • New: Federal Home Loan Bank advances of $500,000 thousand appear on the March 31, 2026 balance sheet. The prior year-end balance sheet showed none. Source

Results and growth drivers

  • Revenue up 17% year on year: Total operating revenues were $656,247 thousand against $558,874 thousand, up 17%. The CFO said the quarter was led by tax processing and outperformance in several other divisions. Source
  • Net income and EPS rose: GAAP net income was $53,753 thousand against $25,773 thousand, up 109%. GAAP diluted EPS was $0.93 against $0.47. Non-GAAP diluted EPS was $1.12 against $1.06. Source
  • Adjusted EBITDA up 13%, margin down: Adjusted EBITDA was $102,440 thousand against $90,559 thousand, up 13%. Its margin on non-GAAP total operating revenues was 15.7% against 16.3%, a decline of 0.6%. Source
  • Non-GAAP net income up 11%: Non-GAAP net income was $64,970 thousand against $58,407 thousand, up 11%, under the company's non-GAAP reconciliation. Source

Segment results

  • B2B Services revenue and profit rose: B2B Services revenue was $417,542 thousand against $341,991 thousand, and segment profit was $28,695 thousand against $27,152 thousand. Management said growth was led by a significant BaaS partner. Source
  • Tax processing drove Money Movement revenue: Money Movement Services revenue was $130,705 thousand against $110,247 thousand, and segment profit was $88,444 thousand against $76,826 thousand. Management attributed revenue growth to tax processing and a new franchise partner. Source
  • Consumer revenue and profit declined: Consumer Services revenue was $86,481 thousand against $95,256 thousand, and segment profit was $25,473 thousand against $33,632 thousand. Management cited lower revenue and higher expenses. Source
  • Corporate and Other revenue increased sharply: Corporate and Other revenue was $17,304 thousand against $8,470 thousand. Management linked the rise to 2025 interest rate cuts and securities repositioning. Segment profit was $(40,172) thousand against $(47,051) thousand. Source

“As we continue making investments that support top-line growth, we are also building a culture of cost discipline that helps drive our bottom-line results, as we benefited from modestly lower operating expenses in the quarter.”

Jess Unruh, Chief Financial Officer of Green Dot

Accounts, volume and launches

  • Gross dollar volume rose year on year: Consolidated gross dollar volume was $43,217 million against $37,252 million in the first quarter of 2025, and $40,526 million in the fourth quarter of 2025. Source
  • Consolidated active accounts fell: Consolidated active accounts were 3.43 million against 3.58 million a year earlier, and 3.42 million in the fourth quarter of 2025. Source
  • Consumer actives up from fourth quarter: Consumer Services active accounts were 1.52 million, up from 1.49 million in the fourth quarter of 2025 but down from 1.80 million a year earlier. Management said actives had a modest sequential increase. Source
  • B2B active accounts rose year on year: B2B Services active accounts were 1.91 million against 1.78 million a year earlier, and 1.93 million in the fourth quarter of 2025. Source
  • Tax refunds processed slightly lower: Tax refunds processed were 7.78 million against 7.98 million in the first quarter of 2025, and 0.11 million in the fourth quarter of 2025. Source
  • Purchase volume lower year on year: Consolidated purchase volume was $4,706 million against $5,113 million a year earlier, and $4,705 million in the fourth quarter of 2025. Source

Operating costs and expenses

  • Processing expenses rose: Processing expenses were $374,594 thousand against $285,317 thousand. Total operating expenses were $587,209 thousand against $498,129 thousand, and operating income was $69,038 thousand against $60,745 thousand. Source
  • Compensation and benefits fell: Compensation and benefits were $59,771 thousand against $66,214 thousand. Sales and marketing expenses were $59,313 thousand against $59,688 thousand. Source
  • Corporate spending on compliance rose: Corporate expenses rose modestly on selective investments in compliance and risk management. Corporate expenses as a share of revenue declined year on year. Source
  • Income tax expense rose: Income tax expense was $13,886 thousand against $7,882 thousand. Net income was $53,753 thousand against $25,773 thousand. Source

“These efforts help ensure the company has a strong foundation and ample growth opportunity going forward, as well as in its next chapter with Smith Ventures and CommerceOne.”

William Jacobs, Chief Executive Officer of Green Dot

Segment margins and mix

  • BaaS margin down on partner mix: BaaS margins declined modestly. Management attributed this to revenue mix from the growth of one significant partner. Source
  • Rapid! employer margins improved: Margins in rapid! employer services improved from the prior-year period. Management attributed the change to cost initiatives over the last several quarters. Source
  • Money processing and tax margins eased: Money processing margins were pressured by revenue headwinds. Tax processing margin pressure reflected revenue mix, while tax processing profit grew. Source

Demand, partners and retail

  • Third-party volume rose: Excluding two partners with declines in low-revenue transactions, third-party volume rose in the low- to mid-single digits in the quarter, according to management. Source
  • Retail shift to digital banking: Management said retail channel performance reflected a continued consumer shift to digital banking solutions instead of purchasing cards at retail locations. Source
  • Healthy pipeline of potential partners: Management expects to maintain a healthy pipeline of potential partners as Money Processing and BaaS operations integrate more closely. Source

Balance sheet, cash and funding

  • Holding company cash at $34 million: Holding company cash was about $34 million at March 31, 2026, against about $60 million at December 31, 2025. Unrestricted cash and equivalents were $1,646,382 thousand against $1,421,690 thousand. Source
  • FHLB advances of $500 million: Federal Home Loan Bank advances were $500,000 thousand at March 31, 2026, against none at December 31, 2025. Source
  • Investment securities purchases rose: Purchases of available-for-sale securities were $549,768 thousand against $80,741 thousand. Net cash used in investing activities was $566,597 thousand against $63,457 thousand. Source
  • Operating cash flow lower: Net cash provided by operating activities was $95,061 thousand against $108,721 thousand. Payments for property, equipment and internal-use software were $19,032 thousand against $19,418 thousand. Source

Proposed sale and strategy

  • Registration statement declared effective: The registration statement was declared effective May 8, 2026. Green Dot filed a definitive proxy statement, and New CommerceOne filed a final prospectus. Source
  • Closing needs shareholder and regulatory approvals: Closing remains subject to shareholder and regulatory approvals and other customary conditions. The HSR waiting period ended early, and regulatory applications are filed with federal and state bank authorities. Source
  • Smith Ventures to take FinTech business: Smith Ventures will acquire and privatize the non-bank fintech assets and operations, which will continue as an independent, growth-focused embedded finance company. Source
  • CommerceOne to acquire Green Dot Bank: CommerceOne will acquire Green Dot Bank and its associated assets and operations. The combined organization will serve as the FinTech business's exclusive sponsor bank. Source
  • No earnings call or 2026 guidance: Because of the proposed transactions, Green Dot is not hosting an earnings conference call and is not providing 2026 financial guidance with this release. Source
  • Regulatory infrastructure investment continues: Management said it remains committed to investing in regulatory infrastructure and believes prospective partners prioritize compliance and regulatory support when selecting a platform partner. Source

Restructuring and workforce

  • China operations closure charge: Restructuring and other charges were $82 thousand, recorded for the closure of China operations. The prior-year quarter had no such charge. Source
  • Severance from reductions in force: Extraordinary severance was $506 thousand in the quarter, against $2,986 thousand a year earlier. The severance was paid out in connection with reductions in force. Source
  • Stock-based compensation rose: Stock-based compensation and related payroll taxes were $5,004 thousand against $3,443 thousand. Management excludes this expense from its non-GAAP measures. Source

Coming up, as management said on 11 May 2026

  • Proxy statement mailing expected: Green Dot and New CommerceOne expect to begin mailing the proxy statement/prospectus to their respective shareholders on or about May 15, 2026. Source
  • Closing awaits approvals: Closing depends on shareholder and regulatory approvals and other customary closing conditions, as stated in the release. Source
  • Upcoming partner launches including Stripe: Management cites recent cash transfer and digital disbursement launches and a schedule of upcoming launches, including Stripe. Source
  • New FSC partners in 2026: Green Dot is preparing to introduce several new Financial Service Centers partners in 2026, which management expects to help offset retail channel challenges. Source
  • BaaS launch and deposit pipeline: Management expects its pipeline of launches and other prospects to support continued BaaS revenue and deposit growth. Source

Figures management reported

FigureReported
Consolidated gross dollar volume Source$43,217 million
Consolidated active accounts Source3.43 million
Consolidated purchase volume Source$4,706 million
B2B Services active accounts Source1.91 million
Consumer Services active accounts Source1.52 million
Number of cash transfers Source7.02 million
Number of tax refunds processed Source7.78 million

Risks management discussed

  • Demand: Management cited ongoing headwinds in traditional retail distribution and reduced marketing spend for the direct-to-consumer channel as pressures on Consumer Services. Source
  • Demand: Management said money processing revenue was affected by softness in the Consumer segment's active account base. Source
  • Operational: The BaaS margin decline was tied to revenue mix from the growth of one significant partner, which concentrates revenue growth in that partner. Source
  • External: Management said the consumer shift to digital banking, rather than purchasing cards at retail locations, affected retail channel performance. Source

Earlier plans management reported on

  • Not stated: Management said it is preparing to introduce several new FSC partners in 2026, which it expects to help mitigate retail channel challenges. Source
  • Not stated: Management believes the improved user experience, added functionality and steadier marketing cadence can position the business to return to growth. Source
  • Not stated: Green Dot and New CommerceOne expect to begin mailing the proxy statement/prospectus on or about May 15, 2026. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.