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Elevance Health, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 15 July 2026: press release. Guidance figures: 4 raised, 1 new. The quarter’s numbers.

Key takeaways

  • Diluted EPS fell year over year: Diluted EPS was $6.71, against $7.72 a year earlier; adjusted diluted EPS was $7.45, against $8.84. The company cited favorable benefit expense performance and about $0.80 per share of net below-the-line benefit. Source
  • Health Benefits gain fell 42.6 percent: Health Benefits operating gain was $0.9 billion, against $1.6 billion. Operating margin was 2.1 percent against 3.8 percent, reflecting higher benefit expense and workforce and enterprise investments, partly offset by revenue growth. Source
  • Benefit expense ratio rose 80 basis points: Benefit expense ratio was 89.7 percent, up 80 basis points from 88.9 percent, driven by expected elevated medical cost trend in Government businesses, partly offset by Individual ACA. Source
  • CMS accrual of $935 million: The six-month results include $935 million, the company's current best estimate of identified potential exposure for historical Medicare Advantage risk adjustment data under a February 27, 2026 CMS notice. Source
  • Adjusted expense ratio rose 100 basis points: Adjusted operating expense ratio was 11.0 percent, up 100 basis points, driven mainly by targeted investments in workforce and in capabilities supporting the long-term operating model. Source
  • Investment priorities named by CEO: The chief executive named five areas for accelerated investment: medical cost management, member experience, provider connectivity, operating efficiency and Carelon's value-based solutions. Source
  • Second-quarter operating cash flow of $1.9 billion: Operating cash flow was $1.9 billion in the quarter, reflecting timing of a state Medicaid pass-through payment along with underlying business strength. Source

“We are raising our 2026 adjusted EPS guidance to at least $27.00 and accelerating targeted investments in the capabilities that matter most: medical cost management, member experience, provider connectivity, operating efficiency, and Carelon’s value-based solutions.”

Gail K. Boudreaux, President and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Diluted EPS SourceFY 2026at least $20.10Raised from at least $19.85
Adjusted diluted EPS SourceFY 2026at least $27.00Raised from at least $26.75
Operating cash flow SourceFY 2026at least $6.0 billionRaised from at least $5.5 billion
Adjusted EPS growth Source2027, off the 2026 earnings baselineat least 12%New
EPS adjustment for CMS accrual SourceFY 2026$4.27Raised from $4.24

What changed from last quarter

  • Guidance raised: Full-year diluted EPS guidance rose from at least $19.85 to at least $20.10, and adjusted diluted EPS guidance rose from at least $26.75 to at least $27.00. Source
  • Guidance raised: Full-year operating cash flow guidance rose from at least $5.5 billion, which was reaffirmed in the first quarter release, to at least $6.0 billion. Source
  • New guidance: Management stated a target of at least 12% adjusted EPS growth in 2027, off its 2026 earnings baseline. Source
  • New: Targeted investments are being accelerated in cost management, member and provider experience, operating efficiency and Carelon's integrated solutions. Source

Results and profit drivers

  • Diluted EPS fell year over year: Diluted EPS was $6.71, against $7.72 a year earlier; adjusted diluted EPS was $7.45, against $8.84. The company cited favorable benefit expense performance and about $0.80 per share of net below-the-line benefit. Source
  • Operating revenue rose 0.8 percent: Operating revenue was $49.8 billion, up $0.4 billion, driven by higher premium yields in Health Benefits and CarelonRx product revenue growth, partly offset by lower risk membership in Medicare Advantage, Medicaid and Employer Group. Source
  • Net investment income rose 44.9 percent: Net investment income was $704 million in the quarter, up from $486 million, and $1,469 million for the six months, up 36.5 percent. Source

Segments and businesses

  • Health Benefits revenue rose 3 percent: Health Benefits operating revenue was $42.7 billion, driven mainly by higher premium yields, partly offset by expected declines in Medicare Advantage, Medicaid and Employer Group risk membership. Source
  • Health Benefits gain fell 42.6 percent: Health Benefits operating gain was $0.9 billion, against $1.6 billion. Operating margin was 2.1 percent against 3.8 percent, reflecting higher benefit expense and workforce and enterprise investments, partly offset by revenue growth. Source
  • Carelon revenue rose 6 percent: Carelon operating revenue was $19.2 billion, growing from scaling of Carelon Services risk-based solutions and CarelonRx product revenue. Source
  • CarelonRx gain rose 8.6 percent: CarelonRx operating gain was $582 million, against $536 million, at a 5.2 percent margin. Carelon Services operating gain was $366 million, down 8.5 percent, at a 4.6 percent margin. Source

“These actions will strengthen how we operate, improve consistency over time, and reinforce our confidence in returning to at least 12% adjusted EPS growth in 2027 off our 2026 earnings baseline.”

Gail K. Boudreaux, President and Chief Executive Officer

Membership and product mix

  • Medical membership fell 469 thousand sequentially: Medical membership was about 44.9 million at June 30, down 469 thousand from March 31, due to a known commercial fee-based customer transition and expected attrition in Individual ACA and Medicaid. Source
  • Medicare Advantage membership fell 15.9 percent: Medicare Advantage membership was 1,897 thousand, down 15.9 percent year over year and flat sequentially. Medicare operating revenue fell 4.2 percent. Source
  • Commercial revenue rose 8.9 percent: Commercial operating revenue was $13.6 billion, up 8.9 percent. Individual, which is reported within commercial, rose 16.8 percent to $2.7 billion. Source
  • CarelonRx scripts fell 2.9 percent: CarelonRx quarterly adjusted scripts were 80.9 million, down from 83.3 million. Carelon Services consumers served were 92.4 million, down 5.0 percent year over year. Source

Medical costs, claims and CMS matter

  • Benefit expense ratio rose 80 basis points: Benefit expense ratio was 89.7 percent, up 80 basis points from 88.9 percent, driven by expected elevated medical cost trend in Government businesses, partly offset by Individual ACA. Source
  • Days in claims payable at 45.4: Days in claims payable were 45.4 at June 30, down 1.2 days from March 31 but up 2.9 days year over year. Source
  • Prior-year redundancies of $1,195 million: Prior-year redundancies in the six-month claims reconciliation were $1,195 million, compared with $1,065 million a year earlier. Source
  • CMS accrual of $935 million: The six-month results include $935 million, the company's current best estimate of identified potential exposure for historical Medicare Advantage risk adjustment data under a February 27, 2026 CMS notice. Source
  • Accrual excluded from adjusted results: The $935 million accrual and $129 million business optimization charge are excluded from adjusted results. The second-quarter columns show no such items. Source

Operating expense and investments

  • Adjusted expense ratio rose 100 basis points: Adjusted operating expense ratio was 11.0 percent, up 100 basis points, driven mainly by targeted investments in workforce and in capabilities supporting the long-term operating model. Source
  • Adjusted operating expense rose 11.3 percent: Adjusted operating expense was $5,492 million for the quarter, up 11.3 percent from $4,934 million. Six-month adjusted operating expense rose 5.5 percent. Source
  • Investment priorities named by CEO: The chief executive named five areas for accelerated investment: medical cost management, member experience, provider connectivity, operating efficiency and Carelon's value-based solutions. Source

Cash flow and balance sheet

  • Second-quarter operating cash flow of $1.9 billion: Operating cash flow was $1.9 billion in the quarter, reflecting timing of a state Medicaid pass-through payment along with underlying business strength. Source
  • Six-month operating cash flow rose: Net cash provided by operating activities was $6,245 million for six months, against $3,071 million; changes in operating assets and liabilities contributed $2,700 million. Source
  • Parent cash of about $2.1 billion: Cash and investments at the parent company totaled approximately $2.1 billion at June 30, 2026. Source

Share repurchases and dividends

  • Share repurchases of $234 million: The company repurchased 0.7 million shares for $234 million during the second quarter, at a weighted average price of $344.62. Source
  • Quarterly dividend of $1.72 per share: A quarterly dividend of $1.72 per share was paid, a cash distribution of $373 million in the quarter. Source
  • Board authorization of about $5.3 billion: Board-approved repurchase authorization remaining was about $5.3 billion at June 30, 2026, compared with about $5.6 billion at March 31, 2026. Source

Coming up, as management said on 15 July 2026

  • Third-quarter dividend payable September 25: The Board declared a $1.72 per share third-quarter dividend on July 14, 2026, payable September 25, 2026 to holders of record on September 10. Source

Figures management reported

FigureReported
Investment income Source$704 million in the quarter; $1,469 million for six months
Prior-year reserve development Source$1,195 million of prior years redundancies, six months 2026

Risks management discussed

  • Operational: Management cited expected elevated medical cost trend in Government businesses as a driver of higher benefit expense this quarter. Source
  • Regulatory: The company treats the $935 million as its current best estimate of potential exposure from a CMS notice on historical Medicare Advantage risk adjustment data. Source
  • Demand: Membership declined partly because of anticipated attrition in Individual ACA and Medicaid, alongside a known commercial fee-based customer transition. Source
  • Financial: Operating cash flow in the quarter was affected by the timing of a state Medicaid pass-through payment. Source

Earlier plans management reported on

  • Ahead: Management reported second quarter 2026 results as ahead of expectations. Source
  • Not stated: Management reinforced its confidence in returning to at least 12% adjusted EPS growth in 2027, off its 2026 earnings baseline; progress against this is not stated. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.