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Dropbox, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 6 August 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue rose 0.9% to $631.5 million: Revenue was $631.5 million for the quarter, against $625.7 million a year earlier. Six-month revenue was $1,261.0 million, against $1,250.4 million. Source
  • Paying users rose by 96,000: Paying users totaled 18.19 million, up from 18.13 million in the prior quarter. Management called this the third consecutive quarter of paying-user growth. Source
  • Excluding FormSwift, revenue grew faster: Revenue excluding FormSwift grew 1.7%, against 0.9% reported. The company presents revenue and ARR excluding FormSwift as a view of its ongoing results. Source
  • Non-GAAP operating margin was 39.7%: GAAP operating margin was 26.1%, against 26.9%. Non-GAAP operating margin was 41.5% a year earlier. Source
  • Unlevered free cash flow rose: Unlevered FCF was $283.5 million. Free cash flow was $235.2 million, a 37.2% margin, against $258.5 million. Operating cash flow was $238.5 million, against $260.5 million. Source
  • Buybacks of $330.3 million: Common stock repurchases were $330.3 million in the quarter, against $410.0 million. For six months they were $697.1 million, against $909.1 million. Source
  • Product organization unified in reorganization: The workforce reduction in the quarter came from a strategic reorganization. Cash payments related to the workforce reduction were $2.5 million. Source

“Q2 reinforced that our return to growth in the core business is not a one-quarter event,”

Ashraf Alkarmi, co-Chief Executive Officer of Dropbox

What changed from last quarter

  • New: The Q2 release names Ashraf Alkarmi as co-Chief Executive Officer. The Q1 release quoted Drew Houston as Co-Founder and Chief Executive Officer. Source
  • New: The Q2 workforce reduction is tied to a strategic reorganization that unifies the product organization. The Q1 release mentions no reorganization of this kind. Source

Results and growth drivers

  • Revenue rose 0.9% to $631.5 million: Revenue was $631.5 million for the quarter, against $625.7 million a year earlier. Six-month revenue was $1,261.0 million, against $1,250.4 million. Source
  • Non-GAAP EPS rose; GAAP EPS fell: GAAP diluted EPS was $0.42, against $0.45 a year earlier. Non-GAAP diluted EPS was $0.75, against $0.71. Source
  • GAAP net income fell to $95.8 million: GAAP net income was $95.8 million, against $125.6 million a year earlier. Interest expense, net was $50.0 million, against $18.6 million in the prior-year quarter. Source

Users, ARR and revenue per user

  • Paying users rose by 96,000: Paying users totaled 18.19 million, up from 18.13 million in the prior quarter. Management called this the third consecutive quarter of paying-user growth. Source
  • Revenue per paying user rose: Average revenue per paying user was $139.68, against $138.32 in the comparison period, which the release labels Q2 2025. Source
  • Total ARR reached $2.566 billion: Total ARR was $2.566 billion, up 1.0% year over year. Constant currency Total ARR rose $6.2 million quarter over quarter. Source
  • Over 18 million paying customers cited: Alkarmi referred to more than 18 million paying customers already on Dropbox today, as the base for the company's expanding value. Source

“That performance is the result of disciplined, methodical work, and it's the foundation we're building on.”

Ashraf Alkarmi, co-Chief Executive Officer of Dropbox

Demand and FormSwift

  • Excluding FormSwift, revenue grew faster: Revenue excluding FormSwift grew 1.7%, against 0.9% reported. The company presents revenue and ARR excluding FormSwift as a view of its ongoing results. Source
  • Excluding FormSwift ARR grew 1.7%: Total ARR excluding FormSwift grew 1.7% as reported and 0.2% on a constant currency basis. Source
  • FormSwift investment cut in 2025: Investment in FormSwift was significantly reduced at the start of 2025. The company gives the reason for presenting results excluding FormSwift as this reduction. Source

Costs and margins

  • Non-GAAP operating margin was 39.7%: GAAP operating margin was 26.1%, against 26.9%. Non-GAAP operating margin was 41.5% a year earlier. Source
  • Non-GAAP gross margin eased: GAAP gross margin was 80.2%, flat against the prior-year period. Non-GAAP gross margin was 81.6%, against 82.2%. Source
  • Operating expenses rose year over year: Total operating expenses were $341.7 million, against $333.6 million. Research and development was $188.1 million and general and administrative was $63.8 million. Source
  • Workforce reduction charge of $2.8 million: Workforce reduction expense was $2.8 million in the quarter, against $1.2 million a year earlier. The company excludes it from non-GAAP results. Source

Cash, capital and shareholder returns

  • Unlevered free cash flow rose: Unlevered FCF was $283.5 million. Free cash flow was $235.2 million, a 37.2% margin, against $258.5 million. Operating cash flow was $238.5 million, against $260.5 million. Source
  • Buybacks of $330.3 million: Common stock repurchases were $330.3 million in the quarter, against $410.0 million. For six months they were $697.1 million, against $909.1 million. Source
  • Diluted share count fell: Non-GAAP diluted weighted-average shares were 226.8 million, against 276.7 million a year earlier. Source
  • Cash and short-term investments declined: Cash, cash equivalents and short-term investments were $1.114 billion at quarter end, against $1.289 billion at the end of the first quarter. Source
  • Term loan replaced convertible notes: Six-month financing included $1,200.0 million of term loan proceeds and $695.8 million repaid on convertible senior notes. Term loan, non-current, was $2,582.4 million at quarter end. Source

Strategy, reorganization and leadership

  • Ashraf Alkarmi named co-CEO: Alkarmi is listed as co-Chief Executive Officer in the release. The Q1 release named Drew Houston as Co-Founder and Chief Executive Officer. Source
  • Product organization unified in reorganization: The workforce reduction in the quarter came from a strategic reorganization. Cash payments related to the workforce reduction were $2.5 million. Source
  • Dash intelligence to join Dropbox: Alkarmi described bringing Dash intelligence into a smarter Dropbox that customers already trust, using infrastructure built over nearly two decades. Source

Coming up, as management said on 6 August 2026

  • FormSwift wind-down by end of 2026: Management plans to wind down FormSwift operations by the end of 2026. Source

Figures management reported

FigureReported
Annual recurring revenue Source$2.566 billion, up 1.0%
Paying users Source18.19 million
Average revenue per paying user Source$139.68

Earlier plans management reported on

  • Ahead: Management says it exceeded its guidance on non-GAAP operating margin, at over 39%. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.