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Dropbox, Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 7 May 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue rose 0.8 percent: Revenue was $629.5 million, up 0.8% year over year, compared with $624.7 million in the first quarter of 2025. Source
  • Total ARR rose 0.3 percent: Total ARR was $2.560 billion, up 0.3% year over year. The company calculates it from paid licenses and annualized subscription prices. Source
  • Retention work in Individuals: Management cited focused work to improve retention in Individuals, along with funnel and product changes in Teams. Source
  • Constant currency ARR declined quarter over quarter: Constant currency Total ARR fell $2.8 million from the prior quarter; excluding FormSwift, it fell $0.8 million. Source
  • Operating margin lower year over year: GAAP operating margin was 27.5%, down from 29.4%; non-GAAP operating margin was 40.1%, down from 41.7%. Source
  • Operating cash flow increased: Net cash provided by operating activities was $204.5 million, up from $153.8 million in the prior-year quarter. Source

“This represents another quarter of positive revenue growth excluding FormSwift and reflects progress in strengthening our core business.”

Drew Houston, Dropbox Co-Founder and Chief Executive Officer

What changed from last quarter

  • New: Additional draws on the term loan facility raised interest expense; management cited this as the primary reason net income declined. Source

Revenue and ARR growth

  • Revenue rose 0.8 percent: Revenue was $629.5 million, up 0.8% year over year, compared with $624.7 million in the first quarter of 2025. Source
  • Excluding FormSwift revenue grew faster: Excluding FormSwift, revenue grew 2.0% year over year; on a constant currency basis, total revenue excluding FormSwift increased 0.4%. Source
  • Total ARR rose 0.3 percent: Total ARR was $2.560 billion, up 0.3% year over year. The company calculates it from paid licenses and annualized subscription prices. Source

Retention and FormSwift

  • Retention work in Individuals: Management cited focused work to improve retention in Individuals, along with funnel and product changes in Teams. Source
  • FormSwift investment cut early 2025: FormSwift investment was significantly reduced at the start of 2025, and revenue and ARR are also shown excluding it. Source
  • Total ARR excluding FormSwift: Total ARR excluding FormSwift was $2.540 billion, up 1.3%, compared with 0.3% growth including it. Source

“We’re also continuing to expand Dash in Dropbox thoughtfully across our existing user base as we invest with discipline in the platform capabilities that will support future growth.”

Drew Houston, Dropbox Co-Founder and Chief Executive Officer

Paying users and pricing

  • Paying users declined slightly: Paying users totaled 18.09 million, down from 18.16 million a year earlier. Source
  • Revenue per paying user rose: Average revenue per paying user was $141.18, up from $139.26 a year earlier. Source
  • Constant currency ARR declined quarter over quarter: Constant currency Total ARR fell $2.8 million from the prior quarter; excluding FormSwift, it fell $0.8 million. Source

Margins and operating costs

  • Gross margin lower year over year: GAAP gross margin was 79.7%, down from 81.3%. Non-GAAP gross margin was 81.1%, down from 82.9%. Source
  • Operating margin lower year over year: GAAP operating margin was 27.5%, down from 29.4%; non-GAAP operating margin was 40.1%, down from 41.7%. Source
  • Operating expenses rose modestly: Total operating expenses were $328.6 million, up from $324.2 million; income from operations was $172.8 million, down from $183.8 million. Source

Net income and share count

  • GAAP net income declined: GAAP net income was $114.5 million, down from $150.3 million; non-GAAP net income was $180.4 million, down from $207.1 million. Source
  • Non-GAAP diluted EPS rose: Non-GAAP diluted EPS was $0.76, up from $0.70; GAAP diluted EPS was $0.48, down from $0.51. Source
  • Diluted share count fell: Diluted weighted-average shares were 236.7 million, down from 295.7 million a year earlier. Source

Cash flow and liquidity

  • Operating cash flow increased: Net cash provided by operating activities was $204.5 million, up from $153.8 million in the prior-year quarter. Source
  • Unlevered free cash flow increased: Unlevered free cash flow was $236.4 million, up from $174.4 million; free cash flow margin was 32.3%, up from 24.6%. Source
  • Prior-year outflows affect comparison: The prior-year quarter included a $36.0 million lease termination outflow and a $10.2 million workforce reduction outflow. Source
  • Cash and investments at quarter end: Cash, cash equivalents and short-term investments were $1.289 billion at March 31, 2026. Source

Capital, debt and buybacks

  • Term loan proceeds received: The company received $1.2 billion of term loan proceeds in the quarter and paid $8.1 million of debt issuance costs and loan commitment fees. Source
  • Convertible notes no longer current: Current convertible senior notes were $695.4 million at December 31, 2025 and are nil at March 31, 2026; the cash flow statement shows $695.8 million repaid. Source
  • Share repurchases lower than prior year: Common stock repurchases were $366.8 million, down from $499.1 million in the prior-year quarter. Source

Coming up, as management said on 7 May 2026

  • FormSwift operations wind down: Management plans to wind down FormSwift operations by the end of 2026. Source

Figures management reported

FigureReported
Total ARR Source$2.560 billion, up 0.3%
Total ARR excluding FormSwift Source$2.540 billion, up 1.3%
Paying users Source18.09 million
Average revenue per paying user Source$141.18

Earlier plans management reported on

  • Ahead: Management said the quarter exceeded the high end of guidance for revenue and operating margin. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.