Open the filing on EDGARCustomers Bancorp, Inc. (NYSE:CUBI)
701 Reading Avenue
West Reading, PA 19611
Customers Bancorp Reports Results for Fourth Quarter and Full Year 2025
Fourth Quarter 2025 Highlights
- Q4 2025 net income available to common shareholders was $70.1 million, or $1.98 per diluted share; ROAA was 1.20% and ROCE was 13.28%.
- Q4 2025 core earnings* were $72.9 million, or $2.06 per diluted share; Core ROAA* was 1.19% and Core ROCE* was 13.81%.
- Total deposits increased $373.7 million, or 1.8%, and total loans increased $479.4 million, or 2.9%, in Q4 2025 from Q3 2025.
- Net interest income totaled $204.4 million in Q4 2025, an increase of $2.5 million from Q3 2025 primarily driven by a decrease in interest expense.
- Completed $100 million subordinated debt issuance on December 22, 2025.
- Redeemed all outstanding shares ($85 million) of Series F Preferred Stock on December 15, 2025.
Full Year 2025 Highlights
- 2025 net income available to common shareholders was $209.2 million, or $6.26 per diluted share; ROAA was 0.96% and ROCE was 11.22%.
- 2025 core earnings* were $254.5 million, or $7.61 per diluted share; Core ROAA* was 1.13% and Core ROCE* was 13.65%.
- Total deposits increased $1.9 billion, or 10.3%, and total loans increased $2.1 billion, or 14.5%, from December 31, 2024 to December 31, 2025.
- Net interest income totaled a record $750.5 million in 2025, an increase of $96.1 million, or 14.7%, from 2024.
- CET 1 capital ratio of 13.0% at December 31, 2025, compared to 12.1% at December 31, 2024.
- Book value per share and tangible book value per share* grew year over year by approximately $7.69 or 14.2%, driven by strong 2025 annual earnings combined with the completed common stock offering and decreased AOCI losses of $42.5 million during the year.
- $278.8 million increase in total shareholders equity, or 15.2%, driven by completed common stock offering and strong organic earnings.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount is included at the end of this document.
Core earnings exclude loss on redemption of preferred stock of $2.8 million and pre-tax losses on investment securities of $47.0 thousand.
Regulatory capital ratios as of December 31, 2025 are estimates.
CEO Commentary
West Reading, Pa, January 22, 2026 - “We are pleased with our fourth quarter and full year results that show the company’s continued execution of its strategic priorities and underscore our success in growing franchise value,” said Customers Bancorp Executive Chairman Jay Sidhu.
“During the quarter, we continued to strategically grow our loan and deposit portfolios as we saw momentum throughout the organization. Total loans and leases grew by 14.5% in 2025 with contributions from multiple verticals allowing us to deliver above industry average growth rates without sacrificing on structure or credit quality.
Our new teams recruited since Q2 2023 continued to shine, adding nearly $600 million of deposits in Q4 2025. These 18 teams now manage over $3.3 billion in deposits across over 8,000 commercial accounts. This has allowed us to deliver over $500 million of non-interest bearing deposit growth in 2025 outside of the benefits of our cubiX platform clients.
Our Q4 2025 GAAP earnings were $70.1 million, or $1.98 per diluted share, and core earnings* were $72.9 million, or $2.06 per diluted share. Asset quality remains strong with our NPA ratio at just 0.29% of total assets and reserve levels are robust at 356% of total non-performing loans at the end of Q4 2025. Our TCE / TA ratio* increased by 10 basis points from September 30, 2025 to 8.5% at December 31, 2025, while our balance sheet grew by 2.6%.
In 2025, we once again delivered exceptionally strong growth in revenue, core earnings, and tangible book value per share of 14.5%, 35.9%*, and 14.2%*, respectively.
We believe that our unique strategy, the investments we are making, and the exceptional talent across our organization position us strongly for continued success. It is because of this positioning that I felt confident in completing the previously announced leadership transition and succession plan with Sam Sidhu becoming Chief Executive Officer of Customers Bancorp, effective January 1, 2026,” Jay Sidhu concluded.
*Non-GAAP measure. Customers’ reasons for the use of the non-GAAP measure and a detailed reconciliation between the non-GAAP measure and the comparable GAAP amount are included at the end of this document.
Key Balance Sheet Trends
Loans and Leases Held for Investment
Loans and leases held for investment were $16.8 billion at December 31, 2025, up $484 million, or 3.0%, from September 30, 2025. Non-owner occupied commercial real estate loans increased by $156 million, or 9.9% quarter-over-quarter to $1.7 billion. Multifamily loans increased by $134 million, or 5.7% to $2.5 billion. Mortgage finance loans increased by $123 million, or 7.8% to $1.7 billion. Owner-occupied commercial real estate loans increased by $76 million, or 7.2% to $1.1 billion.
Loans and leases held for investment of $16.8 billion at December 31, 2025 were up $2.3 billion, or 16.0%, year-over-year. Specialized lending increased by $1.2 billion, or 21.4%, year-over-year. Non-owner occupied commercial real estate loans increased by $380 million, or 27.9%. Mortgage finance loans increased by $260 million, or 18.0%. Multifamily loans increased by $238 million, or 10.6%. Consumer installment loans increased by $166 million, or 23.3%, inclusive of the transfer from loans held for sale in Q1 2025.
Investment Securities
At December 31, 2025, total investment securities were $2.7 billion, a decrease of $145 million compared to September 30, 2025 and a decrease of $345 million compared to a year ago.
At December 31, 2025, the Available-For-Sale (“AFS”) debt securities portfolio had a spot yield of 5.54%, an effective duration of approximately 2.4 years, and approximately 29% are variable rate. Additionally, 69% of the AFS securities portfolio was AAA rated at December 31, 2025.
At December 31, 2025, the Held-To-Maturity (“HTM”) debt securities portfolio represented only 2.9% of total assets, had a spot yield of 3.31% and an effective duration of approximately 3.9 years. Additionally, at December 31, 2025, approximately 62% of the HTM securities were AAA rated and $0.3 billion were credit enhanced asset backed securities with no current expectation of credit losses.
Deposits
Total deposits increased $374 million to $20.8 billion at December 31, 2025 as compared to the prior quarter. The total average cost of deposits decreased by 23 basis points to 2.54% in Q4 2025 from 2.77% in the prior quarter. Total estimated uninsured deposits were $6.6 billion, or 32% of total deposits at December 31, 2025 with immediately available liquidity covering approximately 161% of these deposits.
Total deposits increased $1.9 billion to $20.8 billion at December 31, 2025 as compared to a year ago. The total average cost of deposits decreased by 53 basis points to 2.54% in Q4 2025 from 3.07% in Q4 2024.
Borrowings
Total borrowings increased $228.1 million, or 15.4% to $1.7 billion at December 31, 2025 as compared to the prior quarter. Total borrowings increased $295 million, or 21.0%, to $1.7 billion at December 31, 2025 as compared to a year ago. This increase primarily resulted from net draws of $130 million in FHLB advances and the issuance of $100 million in Customers Bancorp subordinated notes in Q4 2025.
Uninsured deposits (estimate) of $8.6 billion to be reported on the Bank’s call report, less deposits of $1.8 billion collateralized by standby letters of credit from the FHLB and from our affiliates of $222 million.
Capital
Customers Bancorp’s common equity increased $72 million to $2.1 billion, and tangible common equity* increased $72 million to $2.1 billion, at December 31, 2025 compared to the prior quarter, respectively, primarily from earnings of $70 million. Customers Bancorp’s common equity increased $417 million to $2.1 billion, and tangible common equity* increased $417 million to $2.1 billion, at December 31, 2025 compared to a year ago, respectively, primarily from earnings of $209 million, the issuance of $163 million of common stock on September 5, 2025 and a decrease in AOCI of $43 million (net of taxes), mostly from decreased unrealized losses on investment securities, offset in part by $6 million of common share repurchases. Book value per common share increased to $61.87 from $59.83 and $54.20, and tangible book value per common share* increased to $61.77 from $59.72 and $54.08, at December 31, 2025 from September 30, 2025 and December 31, 2024, respectively.
Credit Quality
The provision for credit losses in Q4 2025 was $22 million, compared to $27 million in Q3 2025 and $21 million in Q4 2024.
Net charge-offs were $14 million in Q4 2025, compared to $15 million in Q3 2025 and Q4 2024.
The allowance for credit losses on loans and leases was $156 million at December 31, 2025, compared to $152 million at September 30, 2025 and $137 million at December 31, 2024.
Non-performing loans at December 31, 2025 increased to 0.26% of total loans and leases, compared to 0.17% at September 30, 2025 and decreased, compared to 0.30% at December 31, 2024. Nonperforming loans include the guaranteed portion of SBA loans. As of December 31, 2025, nonperforming loans totaled $44 million, of which $10 million represents the government-guaranteed portion. Excluding the government-guaranteed portion, nonperforming loans totaled $34 million, representing 0.20% of total loans and leases.
Key Profitability Trends
Net Interest Income
Net interest income totaled $204.4 million in Q4 2025, an increase of $2.5 million from Q3 2025. This increase was driven by a decrease in interest expense primarily due to a favorable shift in deposit mix and lower market interest rates.
“Net interest income continued to increase in the quarter despite a decline in market interest rates as we realized the benefits of loan growth, growth in average non-interest bearing and lower-cost deposits, and well managed funding costs,” stated Customers Bancorp CEO Sam Sidhu. “Our full year net interest income reached a record level in 2025. We continue to have positive drivers to net interest income on both sides of the balance sheet. We have a strong loan pipeline and the flywheel from our primarily deposit-focused commercial banking team recruitment strategy continued to gain momentum and our recruitment pipeline remains strong,” stated Sam Sidhu.
Net interest income totaled $204.4 million in Q4 2025, an increase of $36.6 million from Q4 2024. This increase was primarily due to higher interest income primarily due to higher average loan balances and higher discount accretion in C&I loans and lower interest expense from a favorable shift in deposit mix and lower market interest rates.
Non-Interest Income
Reported non-interest income totaled $32.5 million for Q4 2025, an increase of $2.3 million compared to $30.2 million for Q3 2025. The increase was primarily due to increases of $2.7 million in commercial lease income and other non-interest income of $3.9 million primarily from an increase of $2.0 million in gain on sale of leased assets and gains on certain derivatives. These increases were partially offset by a decrease of $4.0 million in loan fees mostly associated with the settlement of stock warrants in Q3 2025.
Non-interest income totaled $32.5 million for Q4 2025, an increase of $32.9 million compared to Q4 2024. The increase was primarily due to a decrease in net loss on sale of investment securities of $26.2 million and increases in commercial lease income of $3.6 million and gain on sale of leased assets of $2.6 million included in other non-interest income, partially offset by a decrease of $1.2 million in loan fees.
Non-Interest Expense
Non-interest expenses totaled $117.3 million in Q4 2025, an increase of $12.1 million compared to Q3 2025. The increase was primarily attributable to increases of $3.0 million in salaries and employee benefits primarily due to higher headcount and incentives and $2.2 million in commercial lease depreciation associated with the Bank’s continued growth, and within other non-interest expense of $2.8 million in provision for credit losses on unfunded lending commitments and $2.2 million in insurance expenses related to investments in tax credit structures with a corresponding benefit to income tax expense.
“We had a total of $4.8 million of expense that was unique to the quarter including $1.9 million of legal expense associated with a new team onboarding, $2.2 million of insurance expense on tax credit purchases with corresponding benefit to income tax expense, and $0.7 million of stock compensation and benefit expense. Additionally we had $2.2 million of higher commercial lease depreciation driven by higher volume which came with corresponding revenues. Even with these costs and investments we continue to make in our future our efficiency ratio remained very strong,” stated Customers Bancorp CFO Mark McCollom.
Non-interest expenses totaled $117.3 million in Q4 2025, an increase of $6.9 million compared to Q4 2024. The increase was primarily attributable to increases of $4.6 million in salaries and employee benefits and $2.7 million in commercial lease depreciation associated with the Bank’s continued growth, and within other non-interest expense of $2.7 million in provision for credit losses on unfunded lending commitments and $2.2 million in insurance expenses related to investments in tax credit structures with a corresponding benefit to income tax expense. These increases were partially offset by decreases of $2.0 million in technology, communication and bank operations primarily due to lower deposit servicing fees, fees paid to a fintech company related to a consumer installment loan origination program included within other non-interest expense, professional fees and FDIC assessments, non-income taxes and regulatory fees.
Taxes
Income tax expense decreased by $1.8 million to a provision of $22.8 million in Q4 2025 from $24.6 million in Q3 2025 primarily due to lower pre-tax income, and increased by $13.9 million from $8.9 million in Q4 2024 primarily due to higher pre-tax income, partially offset by a lower increase of unrecognized benefits in Q4 2025 as compared to Q4 2024. The effective tax rate was 23.4% for Q4 2025.
Outlook
“We were very pleased with our fourth quarter and full year results and remain focused on executing in those areas which differentiate us from our peers. We believe that truly exceptional service, sophisticated product offerings, recruitment of top talent, exceptional payment capabilities, and a single point of contact service model will deliver sustainable long-term growth.
As we look forward to 2026 our priorities will evolve but broadly remain unchanged. We will look to continue to deliver above industry average loan and deposit portfolio growth. We will build upon our successful team recruitment strategy, with newly recruited teams supporting our future growth. We will seek to deepen and broaden our payments capabilities building upon the incredible foundation our team has laid over the past two years. And we will target increasing our utilization of AI and automation technologies to transform our organization by providing enhanced client experiences and organizational productivity. We will seek to do this while maintaining a strong capital base, liquidity, and credit quality.
For 2026 we are targeting loan growth of 8% to 12% and deposit growth of 8% to 12%, resulting in net interest income growing to $800 to $830 million. We project non-interest expenses of $440 to $460 million as we continue to make investments in our future, largely in people and technology, but remain focused on driving positive operating leverage even with these investments. For capital, we are targeting CET1 of 11.5% to 12.5% and expect a tax rate of 23% to 25%.
We believe we are incredibly well positioned to continue to improve market share, winning new client relationships and that we have the right strategy, the right team, and a client-centric culture to achieve our goals in 2026 and beyond,” concluded Sam Sidhu.
Webcast
Date: Friday, January 23, 2026
Time: 9:00 AM EST
The live audio webcast, presentation slides, and earnings press release will be made available at https://www.customersbank.com and at the Customers Bancorp 4th Quarter Earnings Webcast.
You may submit questions in advance of the live webcast by emailing our Head of Corporate Communications, Jordan Baucum at jbaucum@customersbank.com.
The webcast will be archived for viewing on the Customers Bank Investor Relations page and available beginning approximately two hours after the conclusion of the live event.
Institutional Background
Customers Bancorp, Inc. (NYSE:CUBI) is one of the nation’s top-performing banking companies with over $24 billion in assets making it one of the 80 largest bank holding companies in the U.S. Customers Bank’s commercial and consumer clients benefit from a full suite of technology-enabled tailored product experiences delivered by best-in-class customer service distinguished by a Single Point of Contact approach. In addition to traditional lines such as C&I, commercial real estate, and residential and personal lending, Customers Bank also provides a number of national corporate banking services to clients in businesses including: fund finance, venture banking, healthcare, mortgage finance, and equipment finance. Major accolades include:
- Named a Top 10 Performing Bank by American Banker for five consecutive years (2021-2025), including the #1 spot in 2024 among midsize banks ($10B to $50B in assets)
- No. 72 out of the 100 largest publicly traded banks in 2025 Forbes Best Banks list
- Net Promoter Score of 81 compared to industry average of 41
A member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation, Customers Bank is an equal opportunity lender. Learn more: www.customersbank.com.
“Safe Harbor” Statement
Forward-looking statements notice
In addition to historical information, this press release may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to Customers Bancorp, Inc.’s strategies, goals, beliefs, expectations, estimates, intentions, capital raising efforts, financial condition and results of operations, future performance and business. Statements preceded by, followed by, or that include the words “may,” “could,” “should,” “pro forma,” “looking forward,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “plan,” “project,” or similar expressions generally indicate a forward-looking statement. These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond Customers Bancorp, Inc.’s control). Numerous competitive, economic, regulatory, legal and technological events and factors, among others, could cause Customers Bancorp, Inc.’s financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements, including: a continuation of the recent turmoil in the banking industry, responsive measures taken by us and regulatory authorities to mitigate and manage related risks, regulatory actions taken that address related issues and the costs and obligations associated therewith, such as the FDIC special assessments; the potential for negative consequences resulting from regulatory violations, investigations and examinations, including potential supervisory actions, the assessment of fines and penalties, the imposition of sanctions, the need to undertake remedial actions and possible damage to our reputation; effects of competition on deposit rates and growth, loan rates and growth and net interest margin; failure to identify and adequately and promptly address cybersecurity risks, including data breaches and cyberattacks; public health crises and pandemics and their effects on the economic and business environments in which we operate; geopolitical conditions, including acts or threats of terrorism, actions taken by the United States or other governments in response to acts or threats of terrorism and military conflicts, including the war between Russia and Ukraine and ongoing conflict in the Middle East or South America, which could impact economic conditions in the United States; the impact that changes in the economy have on the performance of our loan and lease portfolio, the market value of our investment securities, the demand for our products and services and the availability of sources of funding; the effects of actions by the federal government, including the Board of Governors of the Federal Reserve System and other government agencies, that affect market interest rates and the money supply; actions that we and our customers take in response to these developments and the effects such actions have on our operations, products, services and customer relationships; higher inflation and its impacts; the effects of changes in U.S. trade policies, including the imposition of tariffs and retaliatory tariffs on its trading partners; and the effects of any changes in accounting standards or policies. Customers Bancorp, Inc. cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact of any future events. All forward-looking statements and information set forth herein are based on management’s current beliefs and assumptions as of the date hereof and speak only as of the date they are made. For a more complete discussion of the assumptions, risks and uncertainties related to our business, you are encouraged to review Customers Bancorp, Inc.’s filings with the Securities and Exchange Commission, including its most recent annual report on Form 10-K for the year ended December 31, 2024, subsequently filed quarterly reports on Form 10-Q and current reports on Form 8-K, including any amendments thereto, that update or provide information in addition to the information included in the Form 10-K and Form 10-Q filings, if any. Customers Bancorp, Inc. does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by Customers Bancorp, Inc. or by or on behalf of Customers Bank, except as may be required under applicable law.
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| FINANCIAL HIGHLIGHTS - UNAUDITED |
| (Dollars in thousands, except per share data) | Q4 | Q3 | Q2 | Q1 | Q4 | Twelve Months Ended December 31, |
| 2025 | | | 2025 | | 2025 | | 2025 | | 2024 | | 2025 | | 2024 | |
| GAAP Profitability Metrics: |
| Net income available to common shareholders | $70,088 | | $73,726 | | $55,846 | | $9,523 | | $23,266 | | $209,183 | | $166,429 |
| Per share amounts: | | | | | | | |
| Earnings per share - diluted | $1.98 | | $2.20 | | $1.73 | | $0.29 | | $0.71 | | $6.26 | | $5.09 |
| Book value per common share | $61.87 | | $59.83 | | $56.36 | | $54.85 | | $54.20 | | $61.87 | | $54.20 |
| Return on average assets (“ROAA”) | 1.20% | | 1.26% | | 1.09% | | 0.23% | | 0.48% | | 0.96% | | 0.85% |
| Return on average common equity (“ROCE”) | 13.28% | | 15.57% | | 12.79% | | 2.23% | | 5.50% | | 11.22% | | 10.36% |
| Net interest margin, tax equivalent | 3.40% | | 3.46% | | 3.27% | | 3.13% | | 3.11% | | 3.32% | | 3.15% |
| Efficiency ratio | 49.52% | | 45.39% | | 51.23% | | 52.94% | | 56.86% | | 49.59% | | 56.21% |
| Non-GAAP Profitability Metrics : | | | | | | | |
| Core earnings | $72,851 | | $73,473 | | $58,147 | | $50,002 | | $44,168 | | $254,473 | | $183,105 |
| Per share amounts: | | | | | | | |
| Core earnings per share - diluted | $2.06 | | $2.20 | | $1.80 | | $1.54 | | $1.36 | | $7.61 | | $5.60 |
| Tangible book value per common share | $61.77 | | $59.72 | | $56.24 | | $54.74 | | $54.08 | | $61.77 | | $54.08 |
| Core ROAA | 1.19% | | 1.25% | | 1.10% | | 0.97% | | 0.86% | | 1.13% | | 0.92% |
| Core ROCE | 13.81% | | 15.52% | | 13.32% | | 11.72% | | 10.44% | | 13.65% | | 11.40% |
| Core efficiency ratio | 49.52% | | 45.40% | | 51.56% | | 52.69% | | 56.12% | | 49.62% | | 56.25% |
| Balance Sheet Trends: | | | | | | | |
| Total assets | $24,895,868 | | $24,260,163 | | $22,550,800 | | $22,423,044 | | $22,308,241 | | $24,895,868 | | $22,308,241 |
| Total cash and investment securities | $7,078,243 | | $6,997,783 | | $6,234,043 | | $6,424,406 | | $6,797,562 | | $7,078,243 | | $6,797,562 |
| Total loans and leases | $16,782,516 | | $16,303,147 | | $15,412,400 | | $15,097,968 | | $14,653,556 | | $16,782,516 | | $14,653,556 |
| Non-interest bearing demand deposits | $6,303,748 | | $6,380,879 | | $5,481,065 | | $5,552,605 | | $5,608,288 | | $6,303,748 | | $5,608,288 |
| Total deposits | $20,778,704 | | $20,405,023 | | $18,976,018 | | $18,932,925 | | $18,846,461 | | $20,778,704 | | $18,846,461 |
| Asset Quality: | | | | | | | |
| Net charge-offs | $13,749 | | $15,371 | | $13,115 | | $17,144 | | $14,612 | | $59,379 | | $68,335 |
| Annualized net charge-offs to average total loans and leases | 0.33% | | 0.39% | | 0.35% | | 0.48% | | 0.41% | | 0.38% | | 0.50% |
| Nonaccrual / non-performing loans (“NPLs”) | $43,688 | | $28,421 | | $28,443 | | $43,513 | | $43,275 | | $43,688 | | $43,275 |
| NPLs to total loans and leases | 0.26% | | 0.17% | | 0.18% | | 0.29% | | 0.30% | | 0.26% | | 0.30% |
| Reserves to NPLs | 356.29% | | 534.14% | | 518.29% | | 324.22% | | 316.06% | | 356.29% | | 316.06% |
| Non-performing assets (“NPAs”) | $72,344 | | $61,057 | | $60,778 | | $57,960 | | $55,807 | | $72,344 | | $55,807 |
| NPAs to total assets | 0.29% | | 0.25% | | 0.27% | | 0.26% | | 0.25% | | 0.29% | | 0.25% |
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| FINANCIAL HIGHLIGHTS - UNAUDITED (CONTINUED) |
| (Dollars in thousands, except per share data) | Q4 | Q3 | Q2 | Q1 | Q4 | Twelve Months Ended December 31, |
| 2025 | | | 2025 | | 2025 | | 2025 | | 2024 | | 2025 | | 2024 | |
| Capital Metrics: | | | | | | | |
| Common equity to total assets | 8.5% | | 8.4% | | 7.9% | | 7.7% | | 7.6% | | 8.5% | | 7.6% |
| Tangible common equity to tangible assets | 8.5% | | 8.4% | | 7.9% | | 7.7% | | 7.6% | | 8.5% | | 7.6% |
| Common equity Tier 1 capital ratio | 13.0% | | 13.00% | | 12.05% | | 11.72% | | 12.09% | | 13.0% | | 12.09% |
| Total risk based capital ratio | 15.4% | | 15.35% | | 14.49% | | 14.61% | | 14.88% | | 15.4% | | 14.88% |
| Customers Bank Capital Ratios : | | | | | | | |
| Common equity Tier 1 capital to risk-weighted assets | 13.3% | | 13.22% | | 13.00% | | 12.40% | | 12.96% | | 13.3% | | 12.96% |
| Total capital to risk-weighted assets | 14.6% | | 14.60% | | 14.43% | | 13.92% | | 14.34% | | 14.6% | | 14.34% |
| Tier 1 capital to average assets (leverage ratio) | 8.9% | | 8.84% | | 8.86% | | 8.43% | | 8.65% | | 8.9% | | 8.65% |
| Share amounts: | | | | | | | |
| Average shares outstanding - basic | 34,170,777 | | 32,340,813 | | 31,585,390 | | 31,447,623 | | 31,346,920 | | 32,393,487 | | 31,509,179 |
| Average shares outstanding - diluted | 35,396,324 | | 33,460,055 | | 32,374,061 | | 32,490,572 | | 32,557,621 | | 33,438,296 | | 32,719,134 |
| Shares outstanding | 34,191,223 | | 34,163,506 | | 31,606,934 | | 31,479,132 | | 31,346,507 | | 34,191,223 | | 31,346,507 |
| (1) Customers’ reasons for the use of these non-GAAP measures and a detailed reconciliation between the non-GAAP measures and the comparable GAAP amounts are included at the end of this document. |
| (2) Regulatory capital ratios are estimated for Q4 2025 and actual for the remaining periods. In accordance with regulatory capital rules, Customers elected to apply the CECL capital transition provisions which delayed the effects of CECL on regulatory capital for two years until January 1, 2022, followed by a three-year transition period. The cumulative CECL capital transition impact as of December 31, 2021 which amounted to $61.6 million was phased in at 25% per year beginning on January 1, 2022 through December 31, 2024. As of December 31, 2025, our regulatory capital ratios reflected the full effect of CECL on regulatory capital. |
| Q4 | Q3 | Q2 | Q1 | Q4 | December 31, |
|---|
| 2025 | 2025 | 2025 | 2025 | 2024 | 2025 | 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| CONSOLIDATED STATEMENTS OF OPERATIONS - UNAUDITED |
| (Dollars in thousands, except per share data) | | | | | | Twelve Months Ended |
| Interest income: | | | | | | | |
| Loans and leases | $274,752 | | $272,131 | | $246,869 | | $231,008 | | $230,534 | | $1,024,760 | | $901,457 | |
| Investment securities | 31,979 | | 36,091 | | 37,381 | | 34,339 | | 39,638 | | 139,790 | | 180,291 | |
| Interest earning deposits | 44,862 | | 49,639 | | 39,972 | | 42,914 | | 48,147 | | 177,387 | | 190,842 | |
| Loans held for sale | 1,432 | | 1,589 | | 1,806 | | 4,761 | | 9,447 | | 9,588 | | 46,073 | |
| Other | 2,173 | | 2,029 | | 1,973 | | 1,887 | | 2,140 | | 8,062 | | 9,171 | |
| Total interest income | 355,198 | | 361,479 | | 328,001 | | 314,909 | | 329,906 | | 1,359,587 | | 1,327,834 | |
| Interest expense: | | | | | | | |
| Deposits | 131,797 | | 141,983 | | 134,045 | | 131,308 | | 144,974 | | 539,133 | | 603,312 | |
| FHLB advances | 14,490 | | 12,945 | | 12,717 | | 11,801 | | 12,595 | | 51,953 | | 52,107 | |
| Subordinated debt | 3,355 | | 3,251 | | 3,229 | | 3,212 | | 3,349 | | 13,047 | | 12,309 | |
| Other borrowings | 1,128 | | 1,388 | | 1,307 | | 1,142 | | 1,167 | | 4,965 | | 5,702 | |
| Total interest expense | 150,770 | | 159,567 | | 151,298 | | 147,463 | | 162,085 | | 609,098 | | 673,430 | |
| Net interest income | 204,428 | | 201,912 | | 176,703 | | 167,446 | | 167,821 | | 750,489 | | 654,404 | |
| Provision for credit losses | 22,337 | | 26,543 | | 20,781 | | 28,297 | | 21,194 | | 97,958 | | 73,451 | |
| Net interest income after provision for credit losses | 182,091 | | 175,369 | | 155,922 | | 139,149 | | 146,627 | | 652,531 | | 580,953 | |
| Non-interest income: | | | | | | | |
| Commercial lease income | 14,186 | | 11,536 | | 11,056 | | 10,668 | | 10,604 | | 47,446 | | 40,662 | |
| Loan fees | 7,420 | | 11,443 | | 9,106 | | 7,235 | | 8,639 | | 35,204 | | 27,163 | |
| Bank-owned life insurance | 2,189 | | 2,165 | | 2,249 | | 4,660 | | 2,125 | | 11,263 | | 9,442 | |
| Mortgage finance transactional fees | 1,339 | | 1,298 | | 1,175 | | 933 | | 1,010 | | 4,745 | | 4,101 | |
| Net gain (loss) on sale of loans and leases | (62) | | - | | - | | 2 | | (852) | | (60) | | (15,628) | |
| Net gain (loss) on sale of investment securities | (27) | | 186 | | (1,797) | | - | | (26,260) | | (1,638) | | (27,009) | |
| Impairment loss on debt securities | - | | - | | - | | (51,319) | | - | | (51,319) | | - | |
| Unrealized gain on equity method investments | - | | - | | - | | - | | 389 | | - | | 11,430 | |
| Other | 7,471 | | 3,563 | | 7,817 | | 3,331 | | 3,954 | | 22,182 | | 10,273 | |
| Total non-interest income (loss) | 32,516 | | 30,191 | | 29,606 | | (24,490) | | (391) | | 67,823 | | 60,434 | |
| Non-interest expense: | | | | | | | |
| Salaries and employee benefits | 51,744 | | 48,723 | | 45,848 | | 42,674 | | 47,147 | | 188,989 | | 175,836 | |
| Technology, communication and bank operations | 11,388 | | 10,415 | | 10,382 | | 11,312 | | 13,435 | | 43,497 | | 65,154 | |
| Commercial lease depreciation | 11,668 | | 9,463 | | 8,743 | | 8,463 | | 8,933 | | 38,337 | | 32,543 | |
| Professional services | 12,390 | | 12,281 | | 13,850 | | 11,857 | | 13,473 | | 50,378 | | 34,978 | |
| Loan servicing | 4,050 | | 4,167 | | 4,053 | | 4,630 | | 4,584 | | 16,900 | | 15,909 | |
| Occupancy | 4,291 | | 4,370 | | 3,551 | | 3,412 | | 3,335 | | 15,624 | | 11,789 | |
| FDIC assessments, non-income taxes and regulatory fees | 9,023 | | 8,505 | | 11,906 | | 11,750 | | 10,077 | | 41,184 | | 41,684 | |
| Advertising and promotion | 812 | | 636 | | 461 | | 528 | | 1,645 | | 2,437 | | 4,489 | |
| Other | 11,943 | | 6,657 | | 7,832 | | 8,145 | | 7,746 | | 34,577 | | 34,632 | |
| Total non-interest expense | 117,309 | | 105,217 | | 106,626 | | 102,771 | | 110,375 | | 431,923 | | 417,014 | |
| Income before income tax expense (benefit) | 97,298 | | 100,343 | | 78,902 | | 11,888 | | 35,861 | | 288,431 | | 224,373 | |
| Income tax expense (benefit) | 22,806 | | 24,598 | | 17,963 | | (1,024) | | 8,946 | | 64,343 | | 42,904 | |
| Net income | 74,492 | | 75,745 | | 60,939 | | 12,912 | | 26,915 | | 224,088 | | 181,469 | |
| Preferred stock dividends | 1,605 | | 2,019 | | 3,185 | | 3,389 | | 3,649 | | 10,198 | | 15,040 | |
| Loss on redemption of preferred stock | 2,799 | | - | | 1,908 | | - | | - | | 4,707 | | - | |
| Net income available to common shareholders | $70,088 | | $73,726 | | $55,846 | | $9,523 | | $23,266 | | $209,183 | | $166,429 | |
| Basic earnings per common share | $2.05 | | $2.28 | | $1.77 | | $0.30 | | $0.74 | | $6.46 | | $5.28 | |
| Diluted earnings per common share | 1.98 | | 2.20 | | 1.73 | | 0.29 | | 0.71 | | 6.26 | | 5.09 | |
| December 31, | September 30, | June 30, | March 31, | December 31, |
|---|
| 2025 | 2025 | 2025 | 2025 | 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| CONSOLIDATED BALANCE SHEET - UNAUDITED |
| (Dollars in thousands) |
| ASSETS | | | | | |
| Cash and due from banks | $62,051 | | $57,951 | | $72,986 | | $62,146 | | $56,787 | |
| Interest earning deposits | 4,349,412 | | 4,127,688 | | 3,430,525 | | 3,366,544 | | 3,729,144 | |
| Cash and cash equivalents | 4,411,463 | | 4,185,639 | | 3,503,511 | | 3,428,690 | | 3,785,931 | |
| Investment securities, at fair value | 1,937,646 | | 2,010,820 | | 1,877,406 | | 2,057,555 | | 2,019,694 | |
| Investment securities held to maturity | 729,134 | | 801,324 | | 853,126 | | 938,161 | | 991,937 | |
| Loans held for sale | 26,102 | | 30,897 | | 32,963 | | 37,529 | | 204,794 | |
| Loans and leases receivable | 15,041,340 | | 14,673,636 | | 13,719,829 | | 13,555,820 | | 13,127,634 | |
| Loans receivable, mortgage finance, at fair value | 1,612,997 | | 1,486,978 | | 1,536,254 | | 1,366,460 | | 1,321,128 | |
| Loans receivable, installment, at fair value | 102,077 | | 111,636 | | 123,354 | | 138,159 | | - | |
| Allowance for credit losses on loans and leases | (155,656) | | (151,809) | | (147,418) | | (141,076) | | (136,775) | |
| Total loans and leases receivable, net of allowance for credit losses on loans and leases | 16,600,758 | | 16,120,441 | | 15,232,019 | | 14,919,363 | | 14,311,987 | |
| FHLB, Federal Reserve Bank, and other restricted stock | 110,411 | | 103,290 | | 100,590 | | 96,758 | | 96,214 | |
| Accrued interest receivable | 103,626 | | 106,379 | | 101,481 | | 105,800 | | 108,351 | |
| Bank premises and equipment, net | 16,745 | | 15,340 | | 5,978 | | 6,653 | | 6,668 | |
| Bank-owned life insurance | 305,503 | | 303,212 | | 300,747 | | 298,551 | | 297,641 | |
| Other real estate owned | 12,432 | | 12,432 | | 12,306 | | - | | - | |
| Goodwill and other intangibles | 3,629 | | 3,629 | | 3,629 | | 3,629 | | 3,629 | |
| Other assets | 638,419 | | 566,760 | | 527,044 | | 530,355 | | 481,395 | |
| Total assets | $24,895,868 | | $24,260,163 | | $22,550,800 | | $22,423,044 | | $22,308,241 | |
| LIABILITIES AND SHAREHOLDERS’ EQUITY | | | | | |
| Demand, non-interest bearing deposits | $6,303,748 | | $6,380,879 | | $5,481,065 | | $5,552,605 | | $5,608,288 | |
| Interest bearing deposits | 14,474,956 | | 14,024,144 | | 13,494,953 | | 13,380,320 | | 13,238,173 | |
| Total deposits | 20,778,704 | | 20,405,023 | | 18,976,018 | | 18,932,925 | | 18,846,461 | |
| FHLB advances | 1,325,068 | | 1,195,437 | | 1,195,377 | | 1,133,456 | | 1,128,352 | |
| Other borrowings | 99,208 | | 99,173 | | 99,138 | | 99,103 | | 99,068 | |
| Subordinated debt | 281,147 | | 182,718 | | 182,649 | | 182,579 | | 182,509 | |
| Accrued interest payable and other liabilities | 296,224 | | 251,753 | | 234,060 | | 210,421 | | 215,168 | |
| Total liabilities | 22,780,351 | | 22,134,104 | | 20,687,242 | | 20,558,484 | | 20,471,558 | |
| Preferred stock | - | | 82,201 | | 82,201 | | 137,794 | | 137,794 | |
| Common stock | 36,189 | | 36,161 | | 36,123 | | 35,995 | | 35,758 | |
| Additional paid in capital | 666,756 | | 662,252 | | 572,473 | | 570,172 | | 575,333 | |
| Retained earnings | 1,535,194 | | 1,465,106 | | 1,391,380 | | 1,335,534 | | 1,326,011 | |
| Accumulated other comprehensive income (loss), net | (54,050) | | (51,089) | | (71,325) | | (67,641) | | (96,560) | |
| Treasury stock, at cost | (68,572) | | (68,572) | | (147,294) | | (147,294) | | (141,653) | |
| Total shareholders’ equity | 2,115,517 | | 2,126,059 | | 1,863,558 | | 1,864,560 | | 1,836,683 | |
| Total liabilities and shareholders’ equity | $24,895,868 | | $24,260,163 | | $22,550,800 | | $22,423,044 | | $22,308,241 | |
| Three Months Ended |
|---|
| December 31, 2025 | September 30, 2025 | December 31, 2024 |
|---|
| Average Balance | Interest Income or Expense | Average Yield or Cost (%) | Average Balance | Interest Income or Expense | Average Yield or Cost (%) | Average Balance | Interest Income or Expense | Average Yield or Cost (%) |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED |
| (Dollars in thousands) | | | | | | | | | |
| Assets | | | | | | | | | |
| Interest earning deposits | $4,421,242 | $44,862 | 4.03% | $4,409,220 | $49,639 | 4.47% | $3,973,262 | $48,147 | 4.82% |
| Investment securities | 2,849,764 | 31,979 | 4.45% | 2,931,351 | 36,091 | 4.88% | 3,392,850 | 39,638 | 4.65% |
| Loans and leases: | | | | | | | | | |
| Commercial & industrial: | | | | | | | | | |
| Specialized lending loans and leases | 7,775,247 | 139,552 | 7.12% | 7,317,299 | 136,652 | 7.41% | 6,022,062 | 121,818 | 8.05% |
| Other commercial & industrial loans | 1,477,351 | 32,320 | 8.68% | 1,492,155 | 35,475 | 9.43% | 1,529,478 | 25,514 | 6.64% |
| Mortgage finance loans | 1,536,265 | 17,862 | 4.61% | 1,478,871 | 18,454 | 4.95% | 1,316,884 | 16,704 | 5.05% |
| Multifamily loans | 2,445,945 | 27,990 | 4.54% | 2,306,373 | 25,931 | 4.46% | 2,162,825 | 22,400 | 4.12% |
| Non-owner occupied commercial real estate loans | 1,784,838 | 26,635 | 5.92% | 1,635,937 | 24,148 | 5.86% | 1,491,170 | 21,770 | 5.81% |
| Residential mortgages | 541,091 | 6,392 | 4.69% | 551,436 | 6,647 | 4.78% | 535,833 | 6,301 | 4.68% |
| Installment loans | 945,697 | 25,433 | 10.67% | 938,890 | 26,413 | 11.16% | 1,023,569 | 25,474 | 9.90% |
| Total loans and leases | 16,506,434 | 276,184 | 6.64% | 15,720,961 | 273,720 | 6.91% | 14,081,821 | 239,981 | 6.78% |
| Other interest-earning assets | 153,480 | 2,173 | 5.62% | 140,011 | 2,029 | 5.75% | 122,784 | 2,140 | 6.93% |
| Total interest-earning assets | 23,930,920 | 355,198 | 5.89% | 23,201,543 | 361,479 | 6.19% | 21,570,717 | 329,906 | 6.09% |
| Non-interest-earning assets | 790,453 | | | 729,180 | | | 609,253 | | |
| Total assets | $24,721,373 | | | $23,930,723 | | | $22,179,970 | | |
| Liabilities | | | | | | | | | |
| Interest checking accounts | $4,889,245 | $42,168 | 3.42% | $4,983,168 | $48,105 | 3.83% | $5,597,302 | $57,268 | 4.07% |
| Money market deposit accounts | 4,421,276 | 40,387 | 3.62% | 4,360,446 | 42,980 | 3.91% | 3,974,776 | 42,492 | 4.25% |
| Other savings accounts | 1,562,768 | 14,384 | 3.65% | 1,485,652 | 14,724 | 3.93% | 1,258,018 | 12,939 | 4.09% |
| Certificates of deposit | 3,152,637 | 34,858 | 4.39% | 3,108,831 | 36,174 | 4.62% | 2,612,246 | 32,275 | 4.92% |
| Total interest-bearing deposits | 14,025,926 | 131,797 | 3.73% | 13,938,097 | 141,983 | 4.04% | 13,442,342 | 144,974 | 4.29% |
| Borrowings | 1,666,006 | 18,973 | 4.52% | 1,429,981 | 17,584 | 4.88% | 1,364,138 | 17,111 | 4.99% |
| Total interest-bearing liabilities | 15,691,932 | 150,770 | 3.81% | 15,368,078 | 159,567 | 4.12% | 14,806,480 | 162,085 | 4.36% |
| Non-interest-bearing deposits | 6,599,095 | | | 6,362,360 | | | 5,346,912 | | |
| Total deposits and borrowings | 22,291,027 | | 2.68% | 21,730,438 | | 2.91% | 20,153,392 | | 3.20% |
| Other non-interest-bearing liabilities | 269,824 | | | 239,969 | | | 204,947 | | |
| Total liabilities | 22,560,851 | | | 21,970,407 | | | 20,358,339 | | |
| Shareholders’ equity | 2,160,522 | | | 1,960,316 | | | 1,821,631 | | |
| Total liabilities and shareholders’ equity | $24,721,373 | | | $23,930,723 | | | $22,179,970 | | |
| Net interest income | | 204,428 | | | 201,912 | | | 167,821 | |
| Tax-equivalent adjustment | | 348 | | | 360 | | | 377 | |
| Net interest earnings | | $204,776 | | | $202,272 | | | $168,198 | |
| Interest spread | | | 3.21% | | | 3.27% | | | 2.89% |
| Net interest margin | | | 3.39% | | | 3.46% | | | 3.10% |
| Net interest margin tax equivalent | | | 3.40% | | | 3.46% | | | 3.11% |
| (1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts. |
| (2) Includes owner occupied commercial real estate loans. |
| (3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees. |
| (4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.54%, 2.77% and 3.07% for the three months ended December 31, 2025, September 30, 2025 and December 31, 2024, respectively. |
| (5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the three months ended December 31, 2025, September 30, 2025 and December 31, 2024, presented to approximate interest income as a taxable asset. |
| Twelve Months Ended |
|---|
| December 31, 2025 | December 31, 2024 |
|---|
| Average Balance | Interest Income or Expense | Average Yield or Cost (%) | Average Balance | Interest Income or Expense | Average Yield or Cost (%) |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| AVERAGE BALANCE SHEET / NET INTEREST MARGIN - UNAUDITED (CONTINUED) |
| (Dollars in thousands) | | | | | | |
| Assets | | | | | | |
| Interest earning deposits | $4,065,804 | $177,387 | 4.36% | $3,597,260 | $190,842 | 5.31% |
| Investment securities | 2,942,386 | 139,790 | 4.75% | 3,650,320 | 180,291 | 4.94% |
| Loans and leases: | | | | | | |
| Commercial & industrial: | | | | | | |
| Specialized lending loans and leases | 7,092,259 | 524,009 | 7.39% | 5,637,189 | 483,052 | 8.57% |
| Other commercial & industrial loans | 1,499,021 | 117,590 | 7.84% | 1,564,167 | 102,001 | 6.52% |
| Mortgage finance loans | 1,443,183 | 69,417 | 4.81% | 1,192,827 | 62,344 | 5.23% |
| Multifamily loans | 2,336,288 | 102,866 | 4.40% | 2,116,168 | 86,263 | 4.08% |
| Non-owner occupied commercial real estate loans | 1,638,695 | 95,350 | 5.82% | 1,412,201 | 83,484 | 5.91% |
| Residential mortgages | 540,097 | 25,611 | 4.74% | 526,133 | 24,046 | 4.57% |
| Installment loans | 925,745 | 99,505 | 10.75% | 1,104,470 | 106,340 | 9.63% |
| Total loans and leases | 15,475,288 | 1,034,348 | 6.68% | 13,553,155 | 947,530 | 6.99% |
| Other interest-earning assets | 138,851 | 8,062 | 5.81% | 114,983 | 9,171 | 7.98% |
| Total interest-earning assets | 22,622,329 | 1,359,587 | 6.01% | 20,915,718 | 1,327,834 | 6.35% |
| Non-interest-earning assets | 718,415 | | | 518,472 | | |
| Total assets | $23,340,744 | | | $21,434,190 | | |
| Liabilities | | | | | | |
| Interest checking accounts | $5,040,107 | $187,421 | 3.72% | $5,660,890 | $248,400 | 4.39% |
| Money market deposit accounts | 4,202,317 | 161,531 | 3.84% | 3,559,362 | 159,598 | 4.48% |
| Other savings accounts | 1,382,787 | 52,566 | 3.80% | 1,595,357 | 73,947 | 4.64% |
| Certificates of deposit | 2,967,454 | 137,615 | 4.64% | 2,434,622 | 121,367 | 4.99% |
| Total interest-bearing deposits | 13,592,665 | 539,133 | 3.97% | 13,250,231 | 603,312 | 4.55% |
| Borrowings | 1,465,852 | 69,965 | 4.77% | 1,414,583 | 70,118 | 4.96% |
| Total interest-bearing liabilities | 15,058,517 | 609,098 | 4.04% | 14,664,814 | 673,430 | 4.59% |
| Non-interest-bearing deposits | 6,069,665 | | | 4,807,647 | | |
| Total deposits and borrowings | 21,128,182 | | 2.88% | 19,472,461 | | 3.46% |
| Other non-interest-bearing liabilities | 244,480 | | | 217,172 | | |
| Total liabilities | 21,372,662 | | | 19,689,633 | | |
| Shareholders’ equity | 1,968,082 | | | 1,744,557 | | |
| Total liabilities and shareholders’ equity | $23,340,744 | | | $21,434,190 | | |
| Net interest income | | 750,489 | | | 654,404 | |
| Tax-equivalent adjustment | | 1,437 | | | 1,556 | |
| Net interest earnings | | $751,926 | | | $655,960 | |
| Interest spread | | | 3.13% | | | 2.89% |
| Net interest margin | | | 3.32% | | | 3.14% |
| Net interest margin tax equivalent | | | 3.32% | | | 3.15% |
| (1) For presentation in this table, average balances and the corresponding average yields for investment securities are based upon historical cost, adjusted for amortization of premiums and accretion of discounts. |
| (2) Includes owner occupied commercial real estate loans. |
| (3) Includes non-accrual loans, the effect of which is to reduce the yield earned on loans and leases, and deferred loan fees. |
| (4) Total costs of deposits (including interest bearing and non-interest bearing) were 2.74% and 3.34% for the twelve months ended December 31, 2025 and 2024, respectively. |
| (5) Tax-equivalent basis, using an estimated marginal tax rate of 26% for the twelve months ended December 31, 2025 and 2024, presented to approximate interest income as a taxable asset. |
| December 31, | September 30, | June 30, | March 31, | December 31, |
|---|
| 2025 | 2025 | 2025 | 2025 | 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| PERIOD END LOAN AND LEASE COMPOSITION - UNAUDITED |
| (Dollars in thousands) | | | | | |
| Loans and leases held for investment | | | | | |
| Commercial: | | | | | |
| Commercial & industrial: | | | | | |
| Specialized lending | $7,090,087 | | $7,083,620 | | $6,454,661 | | $6,070,093 | | $5,842,420 | |
| Other commercial & industrial | 1,033,704 | | 1,056,173 | | 1,037,684 | | 1,062,933 | | 1,062,631 | |
| Mortgage finance | 1,700,380 | | 1,577,038 | | 1,625,764 | | 1,477,896 | | 1,440,847 | |
| Multifamily | 2,490,336 | | 2,356,590 | | 2,247,282 | | 2,322,123 | | 2,252,246 | |
| Commercial real estate owner occupied | 1,135,119 | | 1,058,741 | | 1,065,006 | | 1,139,126 | | 1,100,944 | |
| Commercial real estate non-owner occupied | 1,738,821 | | 1,582,332 | | 1,497,385 | | 1,438,906 | | 1,359,130 | |
| Construction | 162,966 | | 123,290 | | 98,626 | | 154,647 | | 147,209 | |
| Total commercial loans and leases | 15,351,413 | | 14,837,784 | | 14,026,408 | | 13,665,724 | | 13,205,427 | |
| Consumer: | | | | | |
| Residential | 497,567 | | 514,544 | | 520,570 | | 496,772 | | 496,559 | |
| Manufactured housing | 27,452 | | 28,749 | | 30,287 | | 31,775 | | 33,123 | |
| Installment: | | | | | |
| Personal | 581,340 | | 570,768 | | 457,728 | | 493,276 | | 463,854 | |
| Other | 298,642 | | 320,405 | | 344,444 | | 372,892 | | 249,799 | |
| Total installment loans | 879,982 | | 891,173 | | 802,172 | | 866,168 | | 713,653 | |
| Total consumer loans | 1,405,001 | | 1,434,466 | | 1,353,029 | | 1,394,715 | | 1,243,335 | |
| Total loans and leases held for investment | $16,756,414 | | $16,272,250 | | $15,379,437 | | $15,060,439 | | $14,448,762 | |
| Loans held for sale | | | | | |
| Commercial: | | | | | |
| Commercial real estate non-owner occupied | $ - | | $4,700 | | $ - | | $ - | | $ - | |
| Total commercial loans and leases | - | | 4,700 | | - | | - | | - | |
| Consumer: | | | | | |
| Residential | 1,851 | | 2,229 | | 5,180 | | 1,465 | | 1,836 | |
| Installment: | | | | | |
| Personal | 23,357 | | 23,728 | | 27,682 | | 36,000 | | 40,903 | |
| Other | 894 | | 240 | | 101 | | 64 | | 162,055 | |
| Total installment loans | 24,251 | | 23,968 | | 27,783 | | 36,064 | | 202,958 | |
| Total consumer loans | 26,102 | | 26,197 | | 32,963 | | 37,529 | | 204,794 | |
| Total loans held for sale | $26,102 | | $30,897 | | $32,963 | | $37,529 | | $204,794 | |
| Total loans and leases portfolio | $16,782,516 | | $16,303,147 | | $15,412,400 | | $15,097,968 | | $14,653,556 | |
| December 31, | September 30, | June 30, | March 31, | December 31, |
|---|
| 2025 | 2025 | 2025 | 2025 | 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| PERIOD END DEPOSIT COMPOSITION - UNAUDITED |
| (Dollars in thousands) | | | | | |
| Demand, non-interest bearing | $6,303,748 | | $6,380,879 | | $5,481,065 | | $5,552,605 | | $5,608,288 | |
| Demand, interest bearing | 5,049,151 | | 5,050,437 | | 4,912,839 | | 5,137,961 | | 5,553,698 | |
| Total demand deposits | 11,352,899 | | 11,431,316 | | 10,393,904 | | 10,690,566 | | 11,161,986 | |
| Savings | 1,731,010 | | 1,554,533 | | 1,375,072 | | 1,327,854 | | 1,131,819 | |
| Money market | 4,398,827 | | 4,339,371 | | 4,206,516 | | 4,057,458 | | 3,844,451 | |
| Time deposits | 3,295,968 | | 3,079,803 | | 3,000,526 | | 2,857,047 | | 2,708,205 | |
| Total deposits | $20,778,704 | | $20,405,023 | | $18,976,018 | | $18,932,925 | | $18,846,461 | |
| As of December 31, 2025 | As of September 30, 2025 | As of December 31, 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| ASSET QUALITY - UNAUDITED |
| (Dollars in thousands) | | | | | | | | | |
| Loan type | Total loans | Allowance for credit losses | Total reserves to total loans | Total loans | Allowance for credit losses | Total reserves to total loans | Total loans | Allowance for credit losses | Total reserves to total loans |
| Commercial: | | | | | | | | | |
| Commercial & industrial, including specialized lending | $8,211,174 | $37,683 | 0.46% | $8,229,853 | $34,395 | 0.42% | $7,024,770 | $29,379 | 0.42% |
| Multifamily | 2,490,336 | 19,333 | 0.78% | 2,356,590 | 19,973 | 0.85% | 2,252,246 | 18,511 | 0.82% |
| Commercial real estate owner occupied | 1,135,119 | 10,431 | 0.92% | 1,058,741 | 10,991 | 1.04% | 1,100,944 | 10,755 | 0.98% |
| Commercial real estate non-owner occupied | 1,738,821 | 18,928 | 1.09% | 1,582,332 | 19,784 | 1.25% | 1,359,130 | 17,405 | 1.28% |
| Construction | 162,966 | 2,225 | 1.37% | 123,290 | 1,978 | 1.60% | 147,209 | 1,250 | 0.85% |
| Total commercial loans and leases receivable | 13,738,416 | 88,600 | 0.64% | 13,350,806 | 87,121 | 0.65% | 11,884,299 | 77,300 | 0.65% |
| Consumer: | | | | | | | | | |
| Residential | 497,567 | 6,499 | 1.31% | 514,544 | 6,345 | 1.23% | 496,559 | 5,968 | 1.20% |
| Manufactured housing | 27,452 | 3,391 | 12.35% | 28,749 | 3,508 | 12.20% | 33,123 | 3,829 | 11.56% |
| Installment | 777,905 | 57,166 | 7.35% | 779,537 | 54,835 | 7.03% | 713,653 | 49,678 | 6.96% |
| Total consumer loans receivable | 1,302,924 | 67,056 | 5.15% | 1,322,830 | 64,688 | 4.89% | 1,243,335 | 59,475 | 4.78% |
| Loans and leases receivable held for investment | 15,041,340 | 155,656 | 1.03% | 14,673,636 | 151,809 | 1.03% | 13,127,634 | 136,775 | 1.04% |
| Loans receivable, mortgage finance, at fair value | 1,612,997 | - | - % | 1,486,978 | - | - % | 1,321,128 | - | - % |
| Loans receivable, installment, at fair value | 102,077 | - | - % | 111,636 | - | - % | - | - | - % |
| Loans held for sale | 26,102 | - | - % | 30,897 | - | - % | 204,794 | - | - % |
| Total loans and leases portfolio | $16,782,516 | $155,656 | 0.93% | $16,303,147 | $151,809 | 0.93% | $14,653,556 | $136,775 | 0.93% |
| As of December 31, 2025 | As of September 30, 2025 | As of December 31, 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES | |
| ASSET QUALITY - UNAUDITED (CONTINUED) | |
| (Dollars in thousands) | | | | | | | | | |
| Loan type | Non accrual /NPLs | Total NPLs to total loans | Total reserves to total NPLs | Non accrual /NPLs | Total NPLs to total loans | Total reserves to total NPLs | Non accrual /NPLs | Total NPLs to total loans | Total reserves to total NPLs |
| Commercial: | | | | | | | | | |
| Commercial & industrial, including specialized lending | $19,790 | 0.24% | 190.41% | $4,430 | 0.05% | 776.41% | $4,041 | 0.06% | 727.02% |
| Multifamily | 2,092 | 0.08% | 924.14% | - | - % | - % | 11,834 | 0.53% | 156.42% |
| Commercial real estate owner occupied | 3,876 | 0.34% | 269.12% | 3,932 | 0.37% | 279.53% | 8,090 | 0.73% | 132.94% |
| Commercial real estate non-owner occupied | 168 | 0.01% | 11266.67% | - | - % | - % | 354 | 0.03% | 4916.67% |
| Construction | - | - % | - % | - | - % | - % | - | - % | - % |
| Total commercial loans and leases receivable | 25,926 | 0.19% | 341.74% | 8,362 | 0.06% | 1041.87% | 24,319 | 0.20% | 317.86% |
| Consumer: | | | | | | | | | |
| Residential | 9,671 | 1.94% | 67.20% | 7,631 | 1.48% | 83.15% | 8,714 | 1.75% | 68.49% |
| Manufactured housing | 1,192 | 4.34% | 284.48% | 1,315 | 4.57% | 266.77% | 1,852 | 5.59% | 206.75% |
| Installment | 4,483 | 0.58% | 1275.17% | 4,225 | 0.54% | 1297.87% | 5,613 | 0.79% | 885.05% |
| Total consumer loans receivable | 15,346 | 1.18% | 436.96% | 13,171 | 1.00% | 491.14% | 16,179 | 1.30% | 367.61% |
| Loans and leases receivable | 41,272 | 0.27% | 377.15% | 21,533 | 0.15% | 705.01% | 40,498 | 0.31% | 337.73% |
| Loans receivable, mortgage finance, at fair value | - | - % | - % | - | - % | - % | - | - % | - % |
| Loans receivable, installment, at fair value | 2,137 | 2.09% | - % | 1,872 | 1.68% | - % | - | - % | - % |
| Loans held for sale | 279 | 1.07% | - % | 5,016 | 16.23% | - % | 2,777 | 1.36% | - % |
| Total loans and leases portfolio | $43,688 | 0.26% | 356.29% | $28,421 | 0.17% | 534.14% | $43,275 | 0.30% | 316.06% |
| Q4 | Q3 | Q2 | Q1 | Q4 | Twelve Months Ended December 31, |
|---|
| 2025 | 2025 | 2025 | 2025 | 2024 | 2025 | 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| NET CHARGE-OFFS/(RECOVERIES) - UNAUDITED |
| (Dollars in thousands) | | | | | | | |
| Loan type | | | | | | | |
| Commercial & industrial, including specialized lending | $1,620 | | $2,180 | | $3,871 | | $3,231 | | $3,653 | | $10,902 | | $18,046 | |
| Multifamily | 4,612 | | - | | - | | 3,834 | | - | | 8,446 | | 4,073 | |
| Commercial real estate owner occupied | (40) | | 335 | | 411 | | 16 | | 339 | | 722 | | 365 | |
| Commercial real estate non-owner occupied | (225) | | 3,073 | | - | | - | | 145 | | 2,848 | | 145 | |
| Construction | - | | - | | (3) | | (3) | | - | | (6) | | (10) | |
| Residential | 16 | | 25 | | (4) | | - | | (18) | | 37 | | (41) | |
| Installment | 7,766 | | 9,758 | | 8,840 | | 10,066 | | 10,493 | | 36,430 | | 45,757 | |
| Total net charge-offs (recoveries) from loans held for investment | $13,749 | | $15,371 | | $13,115 | | $17,144 | | $14,612 | | $59,379 | | $68,335 | |
| December 31, | September 30, | June 30, | March 31, | December 31, |
|---|
| 2025 | 2025 | 2025 | 2025 | 2024 |
|---|
| CUSTOMERS BANCORP, INC. AND SUBSIDIARIES |
| LOANS AND LEASES RISK RATINGS - UNAUDITED |
| (Dollars in thousands) | | | | | |
| Loans and leases risk ratings: | | | | | |
| Commercial loans and leases | | | | | |
| Pass | $13,316,507 | | $12,927,467 | | $12,047,656 | | $11,815,403 | | $11,403,930 | |
| Special Mention | 216,462 | | 187,794 | | 174,587 | | 189,155 | | 175,055 | |
| Substandard | 200,779 | | 230,079 | | 256,849 | | 276,018 | | 282,563 | |
| Total commercial loans and leases | 13,733,748 | | 13,345,340 | | 12,479,092 | | 12,280,576 | | 11,861,548 | |
| Consumer loans | | | | | |
| Performing | 1,287,408 | | 1,308,987 | | 1,209,377 | | 1,242,753 | | 1,227,359 | |
| Non-performing | 15,516 | | 13,843 | | 20,298 | | 13,803 | | 15,976 | |
| Total consumer loans | 1,302,924 | | 1,322,830 | | 1,229,675 | | 1,256,556 | | 1,243,335 | |
| Loans and leases receivable | $15,036,672 | | $14,668,170 | | $13,708,767 | | $13,537,132 | | $13,104,883 | |
(1) Risk ratings are assigned to loans and leases held for investment, and excludes loans held for sale, loans receivable, mortgage finance, at fair value, loans receivable, installment, at fair value and eligible PPP loans that are fully guaranteed by the Small Business Administration.
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED
We believe that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. These non-GAAP financial measures are frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. These non-GAAP financial measures exclude from corresponding GAAP measures the impact of certain elements that we do not believe are representative of our ongoing financial results, which we believe enhance an overall understanding of our performance and increases comparability of our period to period results. Investors should consider our performance and financial condition as reported under GAAP and all other relevant information when assessing our performance or financial condition. The non-GAAP measures presented are not necessarily comparable to non-GAAP measures that may be presented by other financial institutions. Although non-GAAP financial measures are frequently used in the evaluation of a company, they have limitations as analytical tools and should not be considered in isolation or as a substitute for analysis of our results of operations or financial condition as reported under GAAP. Starting in Q3 2025, certain adjustments to GAAP measures were no longer included as our intention going forward is to limit these adjustments to those items of greatest significance.
The following tables present reconciliations of GAAP to non-GAAP measures disclosed within this document.
| Core Earnings - Customers Bancorp | | | | | | | | | | | Twelve Months EndedDecember 31, |
| Q4 2025 | | Q3 2025 | | Q2 2025 | | Q1 2025 | | Q4 2024 | | | 2025 | | | 2024 | |
| (Dollars in thousands, except per share data) | USD | Per share | USD | Per share | USD | Per share | USD | Per share | USD | Per share | USD | Per share | USD | Per share |
| GAAP net income to common shareholders | $70,088 | $1.98 | $73,726 | $2.20 | $55,846 | $1.73 | $9,523 | $0.29 | $23,266 | $0.71 | $209,183 | | $6.26 | $166,429 | | $5.09 |
| Reconciling items (after tax): | | | | | | | | | | | | | | |
| Severance expense | - | - | - | - | - | - | - | - | 1,198 | 0.04 | - | | - | 3,666 | | 0.11 |
| Impairment loss on debt securities | - | - | - | - | - | - | 39,875 | 1.23 | - | - | 39,875 | | 1.19 | - | | - |
| Legal settlement | - | - | - | - | - | - | - | - | 157 | 0.00 | - | | - | 157 | | 0.00 |
| (Gains) losses on investment securities | (36) | 0.00 | (253) | (0.01) | 1,388 | 0.04 | (124) | 0.00 | 20,035 | 0.62 | 975 | | 0.03 | 20,331 | | 0.62 |
| Derivative credit valuation adjustment | - | - | - | - | - | - | 210 | 0.01 | (306) | (0.01) | 210 | | 0.01 | 4 | | 0.00 |
| FDIC special assessment | - | - | - | - | - | - | - | - | - | - | - | | - | 518 | | 0.02 |
| Unrealized (gain) on equity method investments | - | - | - | - | - | - | - | - | (292) | (0.01) | - | | - | (8,608) | | (0.26) |
| Loss on redemption of preferred stock | 2,799 | 0.08 | - | - | 1,908 | 0.06 | - | - | - | - | 4,707 | | 0.14 | - | | - |
| Unrealized (gain) loss on loans held for sale | - | - | - | - | (223) | (0.01) | 518 | 0.02 | 110 | 0.00 | 295 | | 0.01 | 608 | | 0.02 |
| Loan program termination fees | - | - | - | - | (772) | (0.02) | - | - | - | - | (772) | | (0.02) | - | | - |
| Core earnings | $72,851 | $2.06 | $73,473 | $2.20 | $58,147 | $1.80 | $50,002 | $1.54 | $44,168 | $1.36 | $254,473 | | $7.61 | $183,105 | | $5.60 |
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
| Core Return on Average Assets - Customers Bancorp | | | | | | Twelve Months EndedDecember 31, |
| (Dollars in thousands, except per share data) | Q4 2025 | Q3 2025 | Q2 2025 | Q1 2025 | Q4 2024 | | 2025 | | 2024 |
| GAAP net income | $74,492 | $75,745 | $60,939 | $12,912 | $26,915 | $224,088 | | $181,469 | |
| Reconciling items (after tax): | | | | | | | |
| Severance expense | - | - | - | - | 1,198 | - | | 3,666 | |
| Impairment loss on debt securities | - | - | - | 39,875 | - | 39,875 | | - | |
| Legal settlement | - | - | - | - | 157 | - | | 157 | |
| (Gains) losses on investment securities | (36) | (253) | 1,388 | (124) | 20,035 | 975 | | 20,331 | |
| Derivative credit valuation adjustment | - | - | - | 210 | (306) | 210 | | 4 | |
| FDIC special assessment | - | - | - | - | - | - | | 518 | |
| Unrealized (gain) on equity method investments | - | - | - | - | (292) | - | | (8,608) | |
| Unrealized (gain) loss on loans held for sale | - | - | (223) | 518 | 110 | 295 | | 608 | |
| Loan program termination fees | - | - | (772) | - | - | (772) | | - | |
| Core net income | $74,456 | $75,492 | $61,332 | $53,391 | $47,817 | $264,671 | | $198,145 | |
| Average total assets | $24,721,373 | $23,930,723 | $22,362,989 | $22,314,963 | $22,179,970 | $23,340,744 | | $21,434,190 | |
| Core return on average assets | 1.19% | 1.25% | 1.10% | 0.97% | 0.86% | 1.13% | | 0.92% | |
| Core Return on Average Common Equity - Customers Bancorp | | | | | | Twelve Months EndedDecember 31, |
| (Dollars in thousands, except per share data) | Q4 2025 | Q3 2025 | Q2 2025 | Q1 2025 | Q4 2024 | | 2025 | | 2024 |
| GAAP net income to common shareholders | $70,088 | $73,726 | $55,846 | $9,523 | $23,266 | $209,183 | | $166,429 | |
| Reconciling items (after tax): | | | | | | | |
| Severance expense | - | - | - | - | 1,198 | - | | 3,666 | |
| Impairment loss on debt securities | - | - | - | 39,875 | - | 39,875 | | - | |
| Legal settlement | - | - | - | - | 157 | - | | 157 | |
| (Gains) losses on investment securities | (36) | (253) | 1,388 | (124) | 20,035 | 975 | | 20,331 | |
| Derivative credit valuation adjustment | - | - | - | 210 | (306) | 210 | | 4 | |
| FDIC special assessment | - | - | - | - | - | - | | 518 | |
| Unrealized (gain) on equity method investments | - | - | - | - | (292) | - | | (8,608) | |
| Loss on redemption of preferred stock | 2,799 | - | 1,908 | - | - | 4,707 | | - | |
| Unrealized (gain) loss on loans held for sale | - | - | (223) | 518 | 110 | 295 | | 608 | |
| Loan program termination fees | - | - | (772) | - | - | (772) | | - | |
| Core earnings | $72,851 | $73,473 | $58,147 | $50,002 | $44,168 | $254,473 | | $183,105 | |
| Average total common shareholders’ equity | $2,093,510 | $1,878,115 | $1,751,037 | $1,730,910 | $1,683,838 | $1,864,426 | | $1,606,764 | |
| Core return on average common equity | 13.81% | 15.52% | 13.32% | 11.72% | 10.44% | 13.65% | | 11.40% | |
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
| Core Efficiency Ratio - Customers Bancorp | | | | | | Twelve Months EndedDecember 31, |
| (Dollars in thousands, except per share data) | Q4 2025 | Q3 2025 | Q2 2025 | Q1 2025 | Q4 2024 | | 2025 | | 2024 |
| GAAP net interest income | $204,428 | $201,912 | $176,703 | $167,446 | $167,821 | $750,489 | | $654,404 | |
| GAAP non-interest income (loss) | $32,516 | $30,191 | $29,606 | $(24,490) | $(391) | $67,823 | | $60,434 | |
| (Gains) losses on investment securities | (47) | (334) | 1,797 | (160) | 26,678 | 1,256 | | 27,103 | |
| Derivative credit valuation adjustment | - | - | - | 270 | (407) | 270 | | (17) | |
| Unrealized (gain) on equity method investments | - | - | - | - | (389) | - | | (11,430) | |
| Unrealized (gain) loss on loans held for sale | - | - | (289) | 667 | 147 | 378 | | 754 | |
| Impairment loss on debt securities | - | - | - | 51,319 | - | 51,319 | | - | |
| Loan program termination fees | - | - | (1,000) | - | - | (1,000) | | - | |
| Core non-interest income | 32,469 | 29,857 | 30,114 | 27,606 | 25,638 | 120,046 | | 76,844 | |
| Core revenue | $236,897 | $231,769 | $206,817 | $195,052 | $193,459 | $870,535 | | $731,248 | |
| GAAP non-interest expense | $117,309 | $105,217 | $106,626 | $102,771 | $110,375 | $431,923 | | $417,014 | |
| Severance expense | - | - | - | - | (1,595) | - | | (4,814) | |
| FDIC special assessment | - | - | - | - | - | - | | (683) | |
| Legal settlement | - | - | - | - | (209) | - | | (209) | |
| Core non-interest expense | $117,309 | $105,217 | $106,626 | $102,771 | $108,571 | $431,923 | | $411,308 | |
| Core efficiency ratio | 49.52% | 45.40% | 51.56% | 52.69% | 56.12% | 49.62% | | 56.25% | |
(1) Core efficiency ratio calculated as core non-interest expense divided by core revenue.
| Tangible Common Equity to Tangible Assets - Customers Bancorp | | | | | |
| (Dollars in thousands, except per share data) | Q4 2025 | Q3 2025 | Q2 2025 | Q1 2025 | Q4 2024 |
| GAAP total shareholders’ equity | $2,115,517 | $2,126,059 | $1,863,558 | $1,864,560 | $1,836,683 |
| Reconciling items: | | | | | |
| Preferred stock | - | (82,201) | (82,201) | (137,794) | (137,794) |
| Goodwill and other intangibles | (3,629) | (3,629) | (3,629) | (3,629) | (3,629) |
| Tangible common equity | $2,111,888 | $2,040,229 | $1,777,728 | $1,723,137 | $1,695,260 |
| GAAP total assets | $24,895,868 | $24,260,163 | $22,550,800 | $22,423,044 | $22,308,241 |
| Reconciling items: | | | | | |
| Goodwill and other intangibles | (3,629) | (3,629) | (3,629) | (3,629) | (3,629) |
| Tangible assets | $24,892,239 | $24,256,534 | $22,547,171 | $22,419,415 | $22,304,612 |
| Tangible common equity to tangible assets | 8.5% | 8.4% | 7.9% | 7.7% | 7.6% |
CUSTOMERS BANCORP, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES - UNAUDITED (CONTINUED)
| Tangible Book Value per Common Share - Customers Bancorp | | | | | |
| (Dollars in thousands, except share and per share data) | Q4 2025 | Q3 2025 | Q2 2025 | Q1 2025 | Q4 2024 |
| GAAP total shareholders’ equity | $2,115,517 | $2,126,059 | $1,863,558 | $1,864,560 | $1,836,683 |
| Reconciling Items: | | | | | |
| Preferred stock | - | (82,201) | (82,201) | (137,794) | (137,794) |
| Goodwill and other intangibles | (3,629) | (3,629) | (3,629) | (3,629) | (3,629) |
| Tangible common equity | $2,111,888 | $2,040,229 | $1,777,728 | $1,723,137 | $1,695,260 |
| Common shares outstanding | 34,191,223 | 34,163,506 | 31,606,934 | 31,479,132 | 31,346,507 |
| Tangible book value per common share | $61.77 | $59.72 | $56.24 | $54.74 | $54.08 |
Contacts
Jordan Baucum, Head of Corporate Communications 951-608-8314