greeksoup/ stock research

Commerce.com, Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 7 May 2026: press release. Guidance figures: 2 new, 2 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 5% to $86.8 million: Total revenue was $86.8 million, up 5% from $82.4 million a year earlier. Subscription solutions revenue rose 3% to $63.7 million, and partner and services revenue was $23.2 million against $20.3 million. Source
  • Non-GAAP operating income rose to $12.4 million: Non-GAAP operating income was $12.4 million, or 14.3% of revenue, against $7.6 million, or 9.2%. Adjusted EBITDA was $13.8 million, or 15.9% of revenue, against $8.8 million. Source
  • Total ARR rose 3% to $359.8 million: Total ARR was $359.8 million, up 3% from a year earlier and from $359.1 million at December 31, 2025. Source
  • GMV rose 14% but fell sequentially: GMV was $8.3 billion, up 14% from a year earlier. Sequentially it fell 6.7% from $8.9 billion in the fourth quarter of 2025. Source
  • Free cash flow reached $14.1 million: Free cash flow was $14.1 million, against negative $2.9 million, after $4.3 million of capital purchases. Operating cash flow was $18.4 million, against $0.4 million. Source
  • Shift from foundation-building to execution: Management described the quarter as a shift from foundation-building to execution and monetization, with progress across payments, AI-driven commerce and the core platform. Source
  • Second-quarter ranges given; full-year kept: Second-quarter revenue is expected at $84.5 million to $85.5 million and non-GAAP operating income at $4 million to $5 million. Full-year ranges are unchanged. Source

“This quarter reflects our shift from foundation-building to execution and monetization, with meaningful progress across payments, AI-driven commerce and our core platform.”

Travis Hess, CEO of Commerce

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue Sourcesecond quarter of 2026between $84.5 million and $85.5 millionNew
Non-GAAP operating income Sourcesecond quarter of 2026between $4 million and $5 millionNew
Total revenue Sourcefiscal year 2026between $347.5 million and $369.5 millionKept
Non-GAAP operating income Sourcefiscal year 2026between $34 million and $53 millionKept

What changed from last quarter

  • New guidance: Second-quarter 2026 ranges were given; the February release gave first-quarter ranges instead. Source
  • Guidance kept: Full-year 2026 total revenue and non-GAAP operating income ranges were kept from the February release. Source
  • New: BigCommerce Payments by PayPal became available to U.S. merchants, with payment processing in the platform. Source
  • New: Feedonomics Agentic Catalog Exports was introduced as a new enterprise service for AI and agent shopping channels. Source
  • New: Gross Merchandise Volume and Net Revenue Retention were introduced as additional key operating metrics.
  • Ended: Enterprise Account metrics are no longer disclosed beginning in fiscal 2026.

Results and growth drivers

  • Revenue rose 5% to $86.8 million: Total revenue was $86.8 million, up 5% from $82.4 million a year earlier. Subscription solutions revenue rose 3% to $63.7 million, and partner and services revenue was $23.2 million against $20.3 million. Source
  • GAAP net income turned positive: GAAP net income was $3.7 million, against a net loss of $0.4 million a year earlier. GAAP income from operations was $5.8 million, against a loss of $2.4 million. GAAP diluted EPS was $0.05. Source
  • Non-GAAP operating income rose to $12.4 million: Non-GAAP operating income was $12.4 million, or 14.3% of revenue, against $7.6 million, or 9.2%. Adjusted EBITDA was $13.8 million, or 15.9% of revenue, against $8.8 million. Source
  • Non-GAAP net income and per-share figures: Non-GAAP net income was $10.4 million, or 12% of revenue, against $5.7 million. Non-GAAP diluted net income per share was $0.13 on 82.3 million shares, against $0.07. Source

Segments and regions

  • United States revenue rose 5%: Revenue in the United States was $65.8 million, up 5% from $62.6 million, out of total revenue of $86.8 million. Source
  • EMEA revenue rose 14%: Revenue in EMEA was $11.3 million, up 14% from $10.0 million. Revenue in APAC was $5.9 million, largely unchanged from $5.9 million a year earlier. Source
  • Rest of World revenue declined: Rest of World revenue was $3.8 million, against $3.9 million a year earlier. Source

“This business has never been better positioned. We have the scale, the infrastructure, the financial profile and the product momentum to deliver on the growth potential of this product suite. Our focus is execution.”

Travis Hess, CEO of Commerce

Products, partners and customers

  • BigCommerce Payments by PayPal went live: BigCommerce Payments by PayPal is now available to U.S. merchants. It integrates payment processing into the platform while merchants keep a direct PayPal relationship. Source
  • Merchant catalogs syndicated to AI channels: Merchants are syndicating catalog data to OpenAI and Google Gemini through Feedonomics Agentic Catalog Exports. Dell is among the early enterprises leveraging Feedonomics for agentic commerce. Source
  • Store Sync connects catalogs to AI surfaces: PayPal's Store Sync was added to the BigCommerce App Marketplace and Channel Manager, linking catalogs, inventory and order management to AI surfaces such as Microsoft Copilot, Meta and Perplexity. Source
  • Commerce Live product innovations announced in April: At Commerce Live in April 2026, the company announced core platform advancements, new growth capabilities and agentic commerce experiences. Source
  • Customers launched new storefronts: Nunu Trading launched a B2B platform across five European markets. Helix Linear went live on a headless Catalyst storefront with B2B Edition. Optibac migrated over 4,300 active subscriptions. Source

Costs, margins and profitability

  • Gross margin fell on higher cost of revenue: GAAP gross margin was 77%, against 79%. Non-GAAP gross margin was 77%, against 80%. Non-GAAP cost of revenue was 22.6% of revenue, against 19.7%. Source
  • Sales and marketing fell as share of revenue: Non-GAAP sales and marketing was 29.9% of revenue, against 34.7%. Non-GAAP research and development was 19.0%, against 19.6%, and non-GAAP general and administrative was 14.1%, against 16.7%. Source
  • Restructuring charges declined year on year: Restructuring charges were $0.9 million, against $1.9 million a year earlier. Source
  • Amortization of intangibles declined: Amortization of intangible assets was $1.5 million, against $2.3 million a year earlier. Depreciation was $1.4 million, against $1.2 million. Source

Demand and retention

  • Total ARR rose 3% to $359.8 million: Total ARR was $359.8 million, up 3% from a year earlier and from $359.1 million at December 31, 2025. Source
  • Subscription ARR below year-end level: Subscription ARR was $270.2 million at March 31, 2026, against $272.4 million at December 31, 2025 and $264.9 million a year earlier. Source
  • GMV rose 14% but fell sequentially: GMV was $8.3 billion, up 14% from a year earlier. Sequentially it fell 6.7% from $8.9 billion in the fourth quarter of 2025. Source
  • Net revenue retention edged up to 95.4%: Net revenue retention was 95.4% for the trailing twelve months, against 95.0% a year earlier and 95.2% at December 31, 2025. Source

Cash flow and balance sheet

  • Free cash flow reached $14.1 million: Free cash flow was $14.1 million, against negative $2.9 million, after $4.3 million of capital purchases. Operating cash flow was $18.4 million, against $0.4 million. Source
  • Cash and securities totaled $157.0 million: Cash, restricted cash and marketable securities were $157.0 million at March 31, 2026, against $143.0 million at December 31, 2025. Source
  • No convertible note repayment this quarter: No convertible notes were repaid in the quarter, against $54.5 million in the prior-year period. Convertible notes totaled $156.8 million including the current portion. Source
  • Deferred revenue rose to $68.8 million: Deferred revenue was $68.8 million at March 31, 2026, up from $59.6 million at December 31, 2025. Source

Strategy and execution focus

  • Shift from foundation-building to execution: Management described the quarter as a shift from foundation-building to execution and monetization, with progress across payments, AI-driven commerce and the core platform. Source
  • Storefront no longer the sole demand driver: Management said commerce is moving from a storefront-centric model toward one that is increasingly AI-driven and distributed across channels. Source
  • Enterprise Account metrics no longer reported: Enterprise Account metrics will no longer be disclosed beginning in fiscal 2026, following the 2025 realignment.

Guidance basis

  • Second-quarter ranges given; full-year kept: Second-quarter revenue is expected at $84.5 million to $85.5 million and non-GAAP operating income at $4 million to $5 million. Full-year ranges are unchanged. Source
  • No GAAP operating income guidance given: The company does not give guidance for GAAP income from operations and cannot reconcile forecast non-GAAP operating income to GAAP without unreasonable effort. Source

Figures management reported

FigureReported
Annual recurring revenue (total ARR) Source$359.8 million
Subscription ARR Source$270.2 million
Net revenue retention Source95.4%
Cloud or subscription revenue (subscription solutions) Source$63.7 million

Risks management discussed

  • External: Guidance rests on assumptions that may change, many of them outside management's control, and management gave no assurance the results will be achieved. Source

Earlier plans management reported on

  • Not stated: Management said it is continuing to execute against the strategy it set out at the beginning of the year. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.