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Chime Financial, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 4 November 2026: press release. Guidance figures: 5 raised. The quarter’s numbers.

Key takeaways

  • Revenue growth accelerated to 32%: Revenue reached $718 million, up 32% from a year earlier, after 27% growth in the second quarter. Source
  • Third straight quarter of net income: Net income was $44 million, a 6% net margin. Management described it as the third consecutive quarter of GAAP profitability. Source
  • Adjusted EBITDA margin reached 19%: Adjusted EBITDA was $137 million, a 19% margin, up 14 percentage points year over year. Restructuring charges are excluded from this non-GAAP figure. Source
  • Full-year guidance raised: Management raised full-year 2026 revenue and adjusted EBITDA guidance and gave fourth-quarter ranges. Source
  • Platform revenue grew 52%: Platform-related revenue reached $274 million, up 52%, which management tied to the scaling of MyPay and Instant Loans. Source
  • Active Members up 20%: Active Members reached 10.9 million, up 20% year over year. Source
  • MyPay origination reached $5.3 billion: Higher limits helped MyPay origination reach $5.3 billion, the fastest growth in a year, with loss rates around 1%. Source
  • Lifetime value to acquisition cost near 10x: Lifetime value to member acquisition cost reached nearly 10x for all Active Members, which management described as the strongest unit economics in its history. Source
  • Stride Bank parent acquisition pending: Chime will acquire Central Service Corporation, parent of Stride Bank, and expects more than $100 million in annual net after-tax synergies. Source

“This was our strongest quarter yet as a public company, and we are seeing structural improvements in our growth and profitability profile,”

Chris Britt, CEO and Co-founder of Chime

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFull year 2026$2.792 and $2.802 billionRaised from $2.725 and $2.745 billion
Revenue growth SourceFull year 202628%Raised from 25% to 26%
Adjusted EBITDA SourceFull year 2026$519 and $524 million; margin approximately 19%Raised from $465 and $475 million; margin 17%
Revenue SourceFourth quarter 2026$757 and $767 million; growth 27% to 29%Raised
Adjusted EBITDA SourceFourth quarter 2026$161 and $166 million; margin 21% to 22%Raised

What changed from last quarter

  • Guidance raised: Full-year 2026 revenue guidance was raised from $2.725 to $2.745 billion to $2.792 to $2.802 billion. Source
  • Guidance raised: Full-year 2026 adjusted EBITDA guidance was raised from $465 to $475 million to $519 to $524 million. Source
  • Guidance raised: Fourth-quarter 2026 guidance was raised, per the company, and is given with revenue and adjusted EBITDA ranges. Source
  • New guidance: Third-quarter 2026 guidance from the second-quarter release has ended with the quarter.
  • New: Chime will acquire Central Service Corporation, parent of Stride Bank, a pending transaction not in the prior release. Source
  • New: Visa Flex launched, joint accounts were introduced, and a line of credit began testing for Chime Prime members. Source
  • New: Management plans an unsecured credit card and a paycard next year. Source

Results and growth drivers

  • Revenue growth accelerated to 32%: Revenue reached $718 million, up 32% from a year earlier, after 27% growth in the second quarter. Source
  • Third straight quarter of net income: Net income was $44 million, a 6% net margin. Management described it as the third consecutive quarter of GAAP profitability. Source
  • Adjusted EBITDA margin reached 19%: Adjusted EBITDA was $137 million, a 19% margin, up 14 percentage points year over year. Restructuring charges are excluded from this non-GAAP figure. Source
  • Full-year guidance raised: Management raised full-year 2026 revenue and adjusted EBITDA guidance and gave fourth-quarter ranges. Source

Payments and platform revenue

  • Payments revenue up 22%: Payments revenue reached $444 million, up 22%, or 26% including Outbound Instant Transfer revenue. Source
  • Platform revenue grew 52%: Platform-related revenue reached $274 million, up 52%, which management tied to the scaling of MyPay and Instant Loans. Source
  • Purchase Volume growth accelerated: Purchase Volume grew 19% to $38.5 billion, or 22% to $40 billion including OIT volume. Source

“Our momentum gives us confidence to raise our outlook for the remainder of the year.”

Chris Britt, CEO and Co-founder of Chime

Member growth and engagement

  • Active Members up 20%: Active Members reached 10.9 million, up 20% year over year. Source
  • Net additions reached about 500,000: About 500,000 net Active Members were added in the quarter, and the trailing twelve-month total was 1.8 million. Source
  • ARPAM rose 10%: Average Revenue per Active Member, annualized, rose 10% to $270. Source
  • Direct depositor growth accelerated: The company said direct depositor growth accelerated for a third straight quarter. Source

Lending products scaled

  • MyPay origination reached $5.3 billion: Higher limits helped MyPay origination reach $5.3 billion, the fastest growth in a year, with loss rates around 1%. Source
  • MyPay transaction profit nearly doubled: MyPay annualized revenue exceeded $500 million, and transaction profit reached $80 million, nearly double a year earlier. Source
  • Instant Loans revenue ahead of expectations: Instant Loans annualized revenue exceeded $115 million, ahead of expectations. More than 20% of Active Members use the product. Source
  • Instant Loans originations of $381 million: The company originated $381 million of Instant Loans, with loss rates for repeat borrowers up to 50% below those of first-time borrowers. Source

“Chime Prime and our growing lending business are deepening primary account relationships and driving the strongest unit economics in our history.”

Chris Britt, CEO and Co-founder of Chime

Member relationships and product mix

  • Chime Prime members generate more ARPAM: Members earning $75,000 or more are the fastest-growing segment. Prime members generate more than double the average ARPAM. Source
  • Credit share of PV nearly doubled: Prime and Chime Card lifted credit to 29% of Purchase Volume, nearly double a year ago. Source
  • Lifetime value to acquisition cost near 10x: Lifetime value to member acquisition cost reached nearly 10x for all Active Members, which management described as the strongest unit economics in its history. Source
  • Several new products rolled out: Chime Invest reached all members, Visa Flex launched, a line of credit began testing for Prime members, and joint accounts were introduced. Source

Chime Enterprise employer partners

  • Michaels Companies signed and launched: The Michaels Companies, a retailer with nearly 40,000 U.S. employees, was signed and launched as an Enterprise partner. Source
  • City of Charleston signed: The City of Charleston was signed as the first public-sector employer partner. Source
  • Workday partnership expanded: The Workday partnership was expanded so employees can choose Chime for direct deposit within Workday. Source

Margins, costs and charges

  • Gross margin at 90%: Gross profit was $646 million, at a 90% gross margin. Source
  • Transaction margin rose to 74%: Transaction profit, a non-GAAP measure, grew 41% to $530 million, a 74% transaction margin. Source
  • Restructuring charges of $17 million: Restructuring charges of $17.1 million were cash charges for wages, benefits and severance, excluded from adjusted EBITDA. Source
  • Net margin up 16 points: Net margin was 6%, up 16 percentage points from a year earlier. Source

Capital, cash and borrowing

  • Cash balance rose over the year: Cash and cash equivalents were $636.7 million at September 30, 2026, against $466.3 million at December 31, 2025. Restricted cash was $118.9 million. Source
  • Nine-month operating cash flow of $421 million: Cash flows provided by operating activities were $421.0 million for the nine months, against $20.2 million a year earlier. Source
  • Warehouse facility borrowing of $100 million: Borrowings under a warehouse facility totaled $100 million in the nine months, and the balance was $100 million at quarter end. Source
  • Share repurchases of $222 million: Repurchases of common stock totaled $222.1 million in the nine-month cash flow statement, the same figure shown for six months. Source

Stride Bank acquisition and strategy

  • Stride Bank parent acquisition pending: Chime will acquire Central Service Corporation, parent of Stride Bank, and expects more than $100 million in annual net after-tax synergies. Source
  • Bank ownership expected to help: Management expects owning the bank subsidiary to speed product development, give greater control over the member experience, and deepen the cost advantage. Source

Coming up, as management said on 4 November 2026

  • Stride Bank acquisition closing: The Stride Bank transaction is expected to close in the first half of 2027, subject to regulatory approvals and closing conditions. Source
  • Unsecured credit card and paycard planned: Management plans to launch an unsecured credit card next year and roll out a paycard for its Enterprise offering. Source

Figures management reported

FigureReported
Active Members Source10.9 million
Net new Active Members, trailing 12 months Source1.8 million
Purchase Volume Source$38.5 billion
Purchase Volume including OIT Source$40 billion
ARPAM Source$270
MyPay origination volume Source$5.3 billion
Instant Loans originated Source$381 million
Credit share of Purchase Volume Source29%

Risks management discussed

  • Regulatory: The Stride Bank acquisition is subject to regulatory approvals and closing conditions. Source

Earlier plans management reported on

  • Ahead: Instant Loans annualized revenue exceeded $115 million, which management described as ahead of expectations. Source
  • On track: Management stated the Stride Bank acquisition remains on track to close in the first half of 2027. Source
  • Not stated: Management continues to expect more than $100 million in annual net after-tax synergies from the transaction. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.