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American Express Co.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 23 April 2026: press release. Guidance figures: 2 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 11 percent: Revenue net of interest expense was $18.9 billion, up 11 percent, or 10 percent on an FX-adjusted basis, from $17.0 billion a year earlier. Source
  • Net income and EPS both grew: Net income was $3.0 billion against $2.6 billion. Diluted EPS was $4.28 against $3.64, up 18 percent. Source
  • Card spending at three-year high: Card Member spending grew 9 percent FX-adjusted, the highest quarterly growth in three years, which management linked to demand and engagement with premium products. Source
  • Net write-off rate eased: The first-quarter net write-off rate was 2.0 percent, against 2.1 percent a year earlier. The rate is based on principal losses only. Source
  • Marketing and technology spend increased: Management decided to raise investment in marketing and technology to pursue long-term growth. Source
  • Agentic commerce tools announced: Announced a developer kit for Amex Agentic Commerce Experiences and an agent purchase protection feature for AI-driven purchases. Source
  • Largest commercial product expansion planned: Management shared plans for the largest one-year expansion of its commercial product suite in company history. Source

“We had a very strong start to the year, reflecting continued momentum across our premium customer base and execution of our proven growth strategy.”

Stephen J. Squeri, Chairman and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Total revenues net of interest expense growth Sourcefull year 20269 to 10 percentKept
Diluted EPS Sourcefull year 2026$17.30 to $17.90Kept

What changed from last quarter

  • Guidance kept: Revenue and EPS guidance for fiscal 2026 reaffirmed; the figures are the same as in the January release. Source
  • New: Became the Official Payments Partner of the NFL globally and extended the NBA partnership, including the WNBA. Source

Results and growth drivers

  • Revenue rose 11 percent: Revenue net of interest expense was $18.9 billion, up 11 percent, or 10 percent on an FX-adjusted basis, from $17.0 billion a year earlier. Source
  • Net income and EPS both grew: Net income was $3.0 billion against $2.6 billion. Diluted EPS was $4.28 against $3.64, up 18 percent. Source
  • Card spending at three-year high: Card Member spending grew 9 percent FX-adjusted, the highest quarterly growth in three years, which management linked to demand and engagement with premium products. Source
  • Revenue growth from spend and lending: The company attributed the revenue increase to higher spending, more net interest income on card balances, and card fee growth. Source

Credit quality and provisions

  • Provisions rose to $1.3 billion: Provisions for credit losses were $1.3 billion, against $1.2 billion a year earlier. Source
  • Net write-off rate eased: The first-quarter net write-off rate was 2.0 percent, against 2.1 percent a year earlier. The rate is based on principal losses only. Source
  • Credit held up as spending grew: The CEO said credit performance held up in the quarter while Card Member spending grew. Source

“Our consistently strong performance reinforces that our strategy is working well, supported by our ongoing investments in growth initiatives.”

Stephen J. Squeri, Chairman and Chief Executive Officer

Costs, tax rate and investment

  • Expenses rose 11 percent: Consolidated expenses were $13.9 billion, up 11 percent from a year earlier. Source
  • Marketing and technology spend increased: Management decided to raise investment in marketing and technology to pursue long-term growth. Source
  • Tax rate fell to 21.4 percent: The effective tax rate was 21.4 percent, down from 22.4 percent, mainly from discrete tax benefits in the quarter. Source

Products and customers

  • Graphite Business Cash card launched: The company launched the Graphite Business Cash Unlimited Card as the start of a larger expansion of its commercial products. Source
  • Agentic commerce tools announced: Announced a developer kit for Amex Agentic Commerce Experiences and an agent purchase protection feature for AI-driven purchases. Source
  • Centurion lounge network growing: New Centurion Lounges opened in Las Vegas and New Delhi, with plans announced for three other locations. Source

“we are confident in our ability to deliver sustainable long-term growth.”

Stephen J. Squeri, Chairman and Chief Executive Officer

Strategy and growth investment

  • Membership Model named as base: The CEO named the Membership Model, premium Card Members, partners and colleagues as the base for sustained growth. Source
  • Largest commercial product expansion planned: Management shared plans for the largest one-year expansion of its commercial product suite in company history. Source
  • Sports access expanded: The company expanded access and experiences across sports, which the CEO described as an engagement engine with Card Members. Source

Capital and full-year targets

  • Dividend increase planned: In January the company planned a dividend rise of about 16 percent, from $0.82 to $0.95 per share, starting with the first-quarter 2026 declaration. This release does not restate it.
  • Diluted share count fell: Average diluted common shares outstanding were 686 million, down 2 percent from 702 million a year earlier. Source
  • Revenue growth target kept: Full-year revenue growth target of 9 to 10 percent was reaffirmed in this release. Source

Coming up, as management said on 23 April 2026

  • Resy and Tock networks to integrate: Resy unveiled the next phase of its dining platform, which includes a planned integration of the Resy and Tock venue networks. No date was given. Source

Risks management discussed

  • Financial: Provisions rose because of higher net write-offs and a lower reserve release than a year earlier. Source
  • Operational: Expense growth was tied to variable engagement costs that rise with spending, the Platinum Card refresh, benefit usage and higher operating expenses. Source

Earlier plans management reported on

  • Not stated: The company reaffirmed the full-year 2026 revenue and EPS guidance first given in January. Source
  • Not stated: The January release said the dividend increase would begin with the first-quarter 2026 declaration. The first-quarter release does not state the status.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.