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Airbnb, Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 6 November 2025: letter to shareholders. Guidance figures: 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 10% in quarter: Revenue was $4.1 billion, up 10% year-over-year (10% ex-FX). Management attributed growth mainly to solid nights stayed and a modest ADR increase. Source
  • Gross Booking Value up 14%: GBV was $22.9 billion, up 14% (12% ex-FX). Growth came from Nights and Seats Booked and higher ADR, which benefited from FX tailwinds during the quarter. Source
  • Nights and Seats Booked accelerated: Nights and Seats Booked rose 9%, an acceleration from Q2 2025. Excluding North America, which was about 30% of the total, growth was double digits. Source
  • Adjusted EBITDA reached $2.1 billion: Adjusted EBITDA was $2.1 billion, up 5% from $2.0 billion a year earlier. Management said it was the highest of any quarter. Source
  • North America grew mid-single digits: North America grew mid-single digits, a sequential acceleration driven by domestic travel and longer lead times. ADR rose 5%, mainly from mix shift toward short-term stays and entire homes. Source
  • Reserve Now, Pay Later drove acceleration: Reserve Now, Pay Later lets U.S. guests pay $0 upfront on eligible stays. Management said it helped drive the Q3 North America acceleration and expects a net booking benefit. Source
  • Take rate fell on FX and timing: Implied take rate was 17.9%, down from 18.6% a year earlier, which management attributed primarily to FX and the timing of booking and stay dates. Source
  • Free cash flow of $1.3 billion: Free cash flow was $1.3 billion in Q3 2025, a 33% margin. Trailing twelve-month free cash flow was $4.5 billion, a 38% margin. Source

“At a time when most companies are trying to keep you glued to a device, we remain focused on bringing people together.”

Airbnb, Inc., letter to shareholders

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceQ4 2025$2.66 billion to $2.72 billion, 7% to 10% year-over-year growth
Implied take rate SourceQ4 2025relatively flat year-over-year
Gross Booking Value SourceQ4 2025low-double-digits year-over-year growth
Nights and Seats Booked SourceQ4 2025mid-single-digit year-over-year growth
Adjusted EBITDA Margin SourceFull-year 2025approximately 35%
Adjusted EBITDA SourceQ4 2025flat-to-down slightly year-over-year; margin to decline
Services and experiences investment Source2025approximately $200 millionKept
Effective tax rate SourceFull-year 2025approximately 21%

What changed from last quarter

  • New: In August the company launched Reserve Now, Pay Later in the U.S., letting guests pay $0 upfront on eligible domestic stays. Source
  • New: Hosts can choose a policy allowing free cancellation up to 14 days before check-in, and guests get a 24-hour full refund window on stays under 28 nights. Source
  • New: In October the company moved PMS hosts from a split fee to a single 15.5% service fee, and non-PMS hosts on single fee will also see 15.5%. Source
  • New: Flexible location carousels are available to a limited number of guests, with broader availability anticipated in early 2026. Source
  • New: The AI customer support assistant, first launched in the U.S., was extended to Spanish in Mexico, with more countries and languages to follow. Source

Results and growth drivers

  • Revenue rose 10% in quarter: Revenue was $4.1 billion, up 10% year-over-year (10% ex-FX). Management attributed growth mainly to solid nights stayed and a modest ADR increase. Source
  • Gross Booking Value up 14%: GBV was $22.9 billion, up 14% (12% ex-FX). Growth came from Nights and Seats Booked and higher ADR, which benefited from FX tailwinds during the quarter. Source
  • Nights and Seats Booked accelerated: Nights and Seats Booked rose 9%, an acceleration from Q2 2025. Excluding North America, which was about 30% of the total, growth was double digits. Source
  • Adjusted EBITDA reached $2.1 billion: Adjusted EBITDA was $2.1 billion, up 5% from $2.0 billion a year earlier. Management said it was the highest of any quarter. Source
  • Net income flat on investment and tax: Net income was $1.4 billion, stable year-over-year, as higher revenue was offset by growth and policy investments and a $213 million CAMT-related valuation allowance. Net margin was 34%. Source

Segments and regions

  • North America grew mid-single digits: North America grew mid-single digits, a sequential acceleration driven by domestic travel and longer lead times. ADR rose 5%, mainly from mix shift toward short-term stays and entire homes. Source
  • EMEA grew mid-single digits: EMEA grew mid-single digits in Nights and Seats Booked. ADR rose 10%, or 4% excluding FX, primarily from price appreciation. Source
  • Latin America grew low-20s percent: Latin America grew in the low 20s percent in Nights and Seats Booked. ADR rose 4%, or 3% excluding FX, on price appreciation. Source
  • Asia Pacific grew mid-teens: Asia Pacific grew mid-teens in Nights and Seats Booked. ADR rose 2%, or 3% excluding FX, primarily from price appreciation. Source
  • Japan domestic nights accelerate again: Japan domestic nights booked rose 27%, the third consecutive quarter of acceleration. First-time bookers rose over 20% in Japan and nearly 50% in India. Source

“Revenue increased 10% year-over-year, landing at the high end of our guidance range.”

Airbnb, Inc., letter to shareholders

Products and customers

  • Reserve Now, Pay Later drove acceleration: Reserve Now, Pay Later lets U.S. guests pay $0 upfront on eligible stays. Management said it helped drive the Q3 North America acceleration and expects a net booking benefit. Source
  • Cancellation policy options added: Hosts can offer free cancellation up to 14 days before check-in. Initial tests show fewer customer service cases and higher annualized bookings. Source
  • Experiences attract new platform users: Services and experiences launched in May and average 4.93 out of 5 stars. Nearly half of Q3 experience bookings were not attached to an accommodation booking, and over 110,000 host applications were received. Source
  • AI assistant reduces agent contact: The U.S. AI customer support assistant reduced the need to contact a human agent by around 15%, and cut typical resolution time from hours to seconds for some users. Source
  • Brazil installments reached half of value: Fee-free installments up to six months in Brazil already account for nearly 50% of total bookings value in Q3. The share of Brazilian bookers choosing installments more than doubled. Source

Costs, margins and pricing

  • Adjusted EBITDA margin 50%: Adjusted EBITDA Margin was 50% in Q3 2025, against 52% in Q3 2024. The company cited investments in new growth and policy initiatives. Source
  • Take rate fell on FX and timing: Implied take rate was 17.9%, down from 18.6% a year earlier, which management attributed primarily to FX and the timing of booking and stay dates. Source
  • Guest travel insurance revenue up 25%: Revenue from guest travel insurance, available in 12 of the largest countries, rose over 25% year-over-year in Q3 2025. Source
  • One-time tax items affect full-year rate: A $213 million valuation allowance on CAMT credits was partly offset by a one-time $60 million release of an uncertain tax position relating to prior years. Source

Capital, cash and returns

  • Free cash flow of $1.3 billion: Free cash flow was $1.3 billion in Q3 2025, a 33% margin. Trailing twelve-month free cash flow was $4.5 billion, a 38% margin. Source
  • $857 million of stock repurchased: The company repurchased $857 million of Class A common stock in Q3 to help manage share dilution. Authorization of $6.6 billion remained at September 30, 2025. Source
  • Capital allocation priorities stated: Management ranked capital uses as organic growth first, strategic acquisitions or partnerships second, and return of capital to shareholders third. Source
  • Fully diluted share count down 8%: Since Q3 2022 the fully diluted share count fell about 8%, helped by repurchases and cash used for employee tax obligations totaling $12.4 billion. Source
  • Cash and funds held on guests' behalf: Cash, short-term investments and restricted cash totaled $11.7 billion at September 30, 2025, alongside $7.2 billion of funds held on behalf of guests. Source

Strategy and investment

  • Four focus areas for growth: Management named four focus areas: making the service better, reaching more parts of the world, expanding offerings, and integrating AI into the app. Source
  • Expansion markets grow twice core rate: Over the last 12 months, nights booked growth on an origin basis in expansion markets was twice that of core markets, according to the company. Source
  • AI-powered search in development: The company is building AI-powered search that will let users have a conversation with the app about what they are looking for. Source
  • Social features added to experiences: Guests will see who else is going before booking an experience. Direct messaging and profile connections let guests keep in touch after experiences. Source

Supply and marketplace quality

  • Active listings grew with bookings: Active listings grew approximately in line with Nights and Seats Booked, with the most growth in Latin America and Asia Pacific. Source
  • Lower issue and chargeback rates: Over 550,000 listings have been removed since the 2023 hosting quality system launched. Customer service issue and chargeback rates both fell year-over-year in Q3. Source
  • Guest Favorites drew many nights: Since the Guest Favorites launch, nearly 500 million nights have been booked at Guest Favorite listings, according to the company. Source

Demand and travel trends

  • Lead times lengthened slightly: Average lead times were up slightly year-over-year, particularly in North America, partly driven by the Reserve Now, Pay Later launch. Source
  • Booking behavior stayed consistent: Booking behavior by market type, travel corridor and length of stay was relatively consistent with the same prior-year period, management said. Source

Coming up, as management said on 6 November 2025

  • Reserve Now, Pay Later wider rollout: The company said it will keep rolling out Reserve Now, Pay Later more broadly in the coming months. Source
  • Flexible carousels broader availability: Broader availability of flexible location carousels is anticipated in early 2026. Source
  • AI customer support to more countries: The AI customer support assistant will expand to more countries and languages after Spanish in Mexico. Source
  • FIFA World Cup 26 partnership: Airbnb is pursuing partnership activity around the FIFA World Cup 26, which spans 3 countries and 16 cities. Source

Figures management reported

FigureReported
Nights and Seats Booked Source133.6M
Gross Booking Value Source$22.9B
ADR Source$171
App share of nights booked Source62%

Risks management discussed

  • Demand: Some Reserve Now, Pay Later bookings may cancel closer to the stay date, possibly in a later quarter. Management expects a net benefit to bookings based on prior testing. Source
  • Financial: The company recorded a $213 million valuation allowance against deferred tax assets related to CAMT credits in Q3, reducing net income. Source
  • Regulatory: The long-term tax rate expectation depends on profitability, stock-based compensation deductions, uncertain tax positions, and changes in tax laws. Source
  • External: The EMEA comparison was slightly unfavorable against the 2024 Paris Olympic and Paralympic Games in Q3. Source

Earlier plans management reported on

  • Met: Management said Q3 revenue landed at the high end of the guidance range. Source
  • Ahead: Management said both metrics accelerated from Q2 and exceeded its expectations. Source
  • Not stated: The letter says the investment is consistent with the prior update, without a status. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.