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Watsco Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 17 February 2026: press release. Guidance figures: 1 raised. The quarter’s numbers.

Key takeaways

  • Full-year revenue and operating income fell: Full-year revenues decreased 5% to $7.24 billion, gross profit 1% to $2.0 billion and operating income 8% to $720 million. Diluted EPS was $12.25 against $13.30. Source
  • HVAC equipment sales declined 7%: HVAC equipment (67% of sales) declined 7% for 2025. Fourth-quarter equipment sales declined 13%, the company reported. Source
  • E-commerce reached 35% of overall sales: E-commerce sales were about $2.5 billion in 2025, 35% of overall sales, with outperforming regions above 60% e-commerce penetration. Source
  • Gross margin reached a record 28.0%: Gross margin expanded 120 basis points to a record 28.0% for 2025. The company attributed this to scaling its pricing optimization technologies and OEM pricing actions in 2025. Source
  • A2L transition touched 55% of products: The A2L transition affected about 55% of products sold across 650 domestic locations and converted over $1 billion of inventory to new products. Source
  • Record fourth-quarter operating cash flow: Operating cash flow was $570 million for 2025, or 97% of net income, and a record $400 million for the fourth quarter, reflecting the sharp inventory reduction. Source
  • Inventory peaked then fell 30%: Inventory peaked at $2.1 billion during 2025 and fell 30% to $1.4 billion at December 31, 2025, from $1.6 billion at September 30, per the third-quarter release. Source
  • Technology investment exceeds $250 million: The company has invested more than $250 million in technology over five years, an annual run rate of about $60 million, with close to 300 technologists. Source

“The recent business environment has been among the most complicated in memory.”

Albert H. Nahmad, Chairman and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Annual dividend SourceAnnual dividend, payable from the next regular payment in April 2026$13.20 per shareRaised

Full-year and fourth-quarter results

  • Full-year revenue and operating income fell: Full-year revenues decreased 5% to $7.24 billion, gross profit 1% to $2.0 billion and operating income 8% to $720 million. Diluted EPS was $12.25 against $13.30. Source
  • Fourth-quarter revenue and operating income declined: Fourth-quarter revenues decreased 10% to $1.58 billion and gross profit 8% to $428 million. Operating income declined 25% to $102 million; diluted EPS was $1.68 against $2.37. Source
  • Fourth-quarter comparison with boosted 2024 sales: The fourth quarter is compared with 2024, which included 22% domestic residential HVAC equipment sales growth from sales of older 410A systems before the A2L transition. Source
  • Fourth and first quarters are seasonal: Management noted the fourth and first quarters are highly seasonal because of HVAC replacement timing. Results are typically highest in the second and third quarters. Source

Segments and regions

  • HVAC equipment sales declined 7%: HVAC equipment (67% of sales) declined 7% for 2025. Fourth-quarter equipment sales declined 13%, the company reported. Source
  • Other HVAC and commercial refrigeration trends: Other HVAC products (29% of sales) fell 1% for the year and 4% in the fourth quarter. Commercial refrigeration (4% of sales) was flat for the year and rose 5% in the fourth quarter. Source
  • Non-U.S. markets declined more than U.S.: Full-year sales fell 4% in U.S. markets and 10% in non-U.S. markets, according to the sales trends the company listed. Source

“We raised margins, nearly doubled our profitability, invested $300 million in technology, nearly doubled our dividend and fortified our balance sheet”

Albert H. Nahmad, Chairman and CEO

Products, customers and digital platforms

  • Authenticated HVAC Pro+ users rose 15%: The HVAC Pro+ authenticated user community rose 15% to about 73,000 users. About 73,000 contractors, installers and technicians engage digitally with the company. Source
  • E-commerce reached 35% of overall sales: E-commerce sales were about $2.5 billion in 2025, 35% of overall sales, with outperforming regions above 60% e-commerce penetration. Source
  • OnCallAir GMV rose 20% to $1.8 billion: Contractors presented quotes to about 329,000 households through OnCallAir in 2025, generating $1.8 billion GMV, up 20%. Fourth-quarter GMV was about $400 million. Source
  • New SKUs added for A2L products: More than 10,000 SKUs were added to the HVAC Pro+ and e-commerce platforms for the A2L launch, with technical, warranty and regulatory data. Source

Costs, margins and pricing

  • Gross margin reached a record 28.0%: Gross margin expanded 120 basis points to a record 28.0% for 2025. The company attributed this to scaling its pricing optimization technologies and OEM pricing actions in 2025. Source
  • Fourth-quarter margin and pricing gains: Fourth-quarter gross margin reached 27.1%, up 40 basis points. Domestic average selling price rose 11% and SG&A fell 2%. Source
  • Operating expenses rose on labor and transport: Operating expenses rose on higher labor, facilities and transportation costs, partly tied to the A2L transition, and on three businesses acquired in 2025. Full-year SG&A rose 3%. Source

“Earlier this year, we set in motion incremental investments in new platforms that we think will enhance growth with existing customers, attract more new customers and boost profitability in the years ahead.”

A.J. Nahmad, Watsco’s President

Industry transition and demand

  • A2L transition touched 55% of products: The A2L transition affected about 55% of products sold across 650 domestic locations and converted over $1 billion of inventory to new products. Source
  • Headwinds since 2019 cited by management: Management listed COVID-era supply disruption, the 2023 regulatory transition, legacy refrigerant reduction and a housing slowdown as industry headwinds since 2019. Source
  • Lower unit volumes, slower homebuilding: Full-year revenues reflected lower HVAC equipment unit volumes, partly offset by higher average selling prices after the A2L transition, and slower homebuilding. Source
  • Order trends and attrition consistent: Management said order trends and the rate of improvement in customer attrition remained consistent year over year. Source

Inventory and operating cash flow

  • Record fourth-quarter operating cash flow: Operating cash flow was $570 million for 2025, or 97% of net income, and a record $400 million for the fourth quarter, reflecting the sharp inventory reduction. Source
  • Inventory peaked then fell 30%: Inventory peaked at $2.1 billion during 2025 and fell 30% to $1.4 billion at December 31, 2025, from $1.6 billion at September 30, per the third-quarter release. Source
  • Working capital built for A2L transition: Working capital was built in 2025 to support customers through the A2L transition, and inventory was then reduced. Source

Balance sheet, net cash and dividends

  • Cash, investments and no debt: Cash and investments totaled $780 million at year-end with no debt, which the company said enables sustained investments in growth. Source
  • Net cash of $733 million: Net cash was $733 million at year-end 2025, a change of $814 million from net debt of $81 million in 2019. Source
  • 52nd consecutive year of dividends: The company marks its 52nd consecutive year of dividend payments. The annual dividend increase is set out under guidance. Source
  • Dividends paid rose from 2019 levels: Dividends paid per share were $11.70 in 2025, against $6.40 in 2019, while diluted EPS was $12.25 against $6.50. Source

Technology, acquisitions and strategy

  • Technology investment exceeds $250 million: The company has invested more than $250 million in technology over five years, an annual run rate of about $60 million, with close to 300 technologists. Source
  • Buy-and-build acquisitions continued: Three distributors were acquired in 2025 in Sunbelt markets. Since 2019, twelve companies were acquired, representing about $1.6 billion annualized sales and 120 locations. Source
  • AI initiatives launched for customers: AI-driven initiatives were launched to enhance the customer experience and improve efficiency, according to the company. Source
  • Distribution market remains fragmented: Management described North American HVAC/R distribution as highly fragmented, with more than 2,100 independent distributors. Source

Coming up, as management said on 17 February 2026

  • Conventional working capital trends expected: Management said it expects more conventional working capital trends going forward. Source
  • Room to optimize inventory and efficiency: Management said it believes there is room to further optimize inventory and improve operating efficiency. Source

Figures management reported

FigureReported
Contractors engaging digitally Sourceapproximately 73,000
E-commerce sales, 2025 Sourceapproximately $2.5 billion, 35% of overall sales
OnCallAir GMV, 2025 Source$1.8 billion, up 20%
OnCallAir households quoted, 2025 Sourceapproximately 329,000
OnCallAir GMV, fourth quarter 2025 Sourceapproximately $400 million
Domestic locations in A2L transition Source650 locations
Independent distributors in North America Sourcemore than 2,100

Risks management discussed

  • Regulatory: Management described the A2L transition as the second regulatory-driven product change in three years. Source
  • External: Management cited complexities and other macroeconomic headwinds as context for its view of the company's overall performance. Source

Earlier plans management reported on

  • Met: The prior release targeted further fourth-quarter inventory reductions; the headline of this release states the inventory reduction target was met. Source
  • Not stated: Restates the stated goal of operating cash flow above net income, consistent with the company's long-term track record. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.