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Warby Parker Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. Guidance figures: 1 narrowed, 3 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 10.4% to $244.7 million: Net revenue reached $244.7 million, up $23.1 million year over year. Source
  • Gross margin rose 30 basis points: Gross margin was 54.4%, against 54.1% a year earlier; adjusted gross margin was 54.6%, against 54.2%. Source
  • SG&A rose 50 basis points as share: SG&A was $129.6 million, up $13.2 million; as a share of revenue it rose on retail pay, corporate costs and technology, partly offset by lower marketing. Source
  • Net store count reached 364: The company opened 12 net new stores in the quarter, ending the quarter with 364 stores. Source
  • Products and services expansion continues: Management said it continues to expand products and services, building on exams and insurance investments made over many years. Source
  • Cash balance ended at $287.9 million: Cash and cash equivalents were $287.9 million at quarter end, against $292.7 million at June 30, 2026. Source
  • Co-CEO sees uneven optical market: Blumenthal said the company is focused on what it can control in an uneven optical environment, while pursuing growth opportunities. Source

“We delivered double-digit revenue growth in Q3, with Adjusted EBITDA exceeding our guidance,”

Adrian Mitchell, Chief Financial Officer

Guidance

AreaPeriodFigureAgainst last quarter
Net revenue SourceFull year 2026$966 to $976 millionNarrowed, low end up from $959 to $976 million
Net revenue growth SourceFull year 2026, versus full year 2025approximately 11% to 12%
Adjusted EBITDA SourceFull year 2026$117 to $119 millionKept
Adjusted EBITDA Margin SourceFull year 202612.2%; 130 basis points year-over-year expansion at the midpointKept
New store openings SourceFull year 202650 new store openingsKept

What changed from last quarter

  • Guidance raised: Revenue range narrowed; the low end moved up from $959 million to $966 million and the high end was kept at $976 million. Source
  • New guidance: Intelligent Eyewear revenue contribution and related launch and operating expenses are now included in guidance, which previously excluded revenue. Source
  • Guidance kept: Adjusted EBITDA guidance was reaffirmed at $117 million to $119 million, alongside the narrowed revenue range. Source

Results and growth drivers

  • Revenue rose 10.4% to $244.7 million: Net revenue reached $244.7 million, up $23.1 million year over year. Source
  • Active Customers and spend per customer grew: Active Customers reached 2.74 million on a trailing 12-month basis, and average revenue per customer reached $342. Source
  • Net income slightly lower year on year: Net income was $5.6 million, down $0.3 million; diluted EPS was $0.04 against $0.05 a year earlier. Source
  • Growth rate above prior quarter's 9.8%: Revenue growth of 10.4% compares with 9.8% reported in the second-quarter release.

Margins and cost drivers

  • Gross margin rose 30 basis points: Gross margin was 54.4%, against 54.1% a year earlier; adjusted gross margin was 54.6%, against 54.2%. Source
  • Lower tariffs lifted glasses margin: Management attributed the gross margin gain mainly to glasses leverage from reduced tariffs, shipping savings, lab efficiencies and more progressive lens use. Source
  • Eye care and occupancy costs weighed: Deleverage from eye care growth and fixed occupancy costs partly offset the gross margin benefits. Source

“In an uneven optical environment, we're staying focused on what we can control, while pursuing opportunities we believe can drive meaningful growth for years to come.”

Neil Blumenthal, Co-Founder and Co-CEO

Operating costs and Adjusted EBITDA

  • SG&A rose 50 basis points as share: SG&A was $129.6 million, up $13.2 million; as a share of revenue it rose on retail pay, corporate costs and technology, partly offset by lower marketing. Source
  • Adjusted SG&A ratio rose to 49.4%: Adjusted SG&A was $120.8 million, against 48.7% of revenue in the prior-year quarter. Source
  • Adjusted EBITDA rose to $28.6 million: Adjusted EBITDA increased $2.8 million to $28.6 million; Adjusted EBITDA margin rose 10 basis points to 11.7%. Source
  • Adjusted EBITDA exceeded guidance in Q3: Mitchell said third-quarter Adjusted EBITDA exceeded the company's guidance, with double-digit revenue growth. Source

Stores and footprint

  • Net store count reached 364: The company opened 12 net new stores in the quarter, ending the quarter with 364 stores. Source
  • Stores serve U.S. and Canada customers: Retail stores are in the U.S. and Canada; the company offers glasses from $95 and contacts, with eye exams and vision tests online. Source

“We can't wait for customers to experience these remarkable products firsthand.”

Dave Gilboa, Co-Founder and Co-CEO

Products and services

  • Products and services expansion continues: Management said it continues to expand products and services, building on exams and insurance investments made over many years. Source
  • Warby Parker Care rollout under way: The company is rolling out Warby Parker Care alongside retail footprint expansion and the first Intelligent Eyewear collection launch. Source
  • Earlier release described Intelligent Eyewear features: The previous release described features that let wearers explore, remember, navigate and connect while keeping their eyes on the world around them.

Cash, capital and investment

  • Cash balance ended at $287.9 million: Cash and cash equivalents were $287.9 million at quarter end, against $292.7 million at June 30, 2026. Source
  • Free cash flow negative on launch spend: Operating cash flow was $24.7 million and free cash flow was $(2.0) million, which management tied to Intelligent Eyewear launch investment. Source
  • Capital expenditures rose versus last year: Purchases of property and equipment were $26.7 million in the quarter and $65.7 million for the nine months, against $19.5 million and $51.9 million a year earlier. Source
  • Financial flexibility entering 2027: Mitchell said the company is maintaining its focus through year-end and enters 2027 with significant financial flexibility. Source

Strategy, leadership and mission

  • Co-CEO sees uneven optical market: Blumenthal said the company is focused on what it can control in an uneven optical environment, while pursuing growth opportunities. Source
  • Co-CEO wants customers to try products: Gilboa said the company wants customers to experience the first Intelligent Eyewear products firsthand. Source
  • Buy a Pair, Give a Pair program: For every pair of glasses or sunglasses sold, the company distributes a pair to someone in need. Source
  • 25 million glasses distributed to date: The company says it has worked with nonprofit partners to distribute more than 25 million glasses to people in need. Source

Coming up, as management said on 5 November 2026

  • Intelligent Eyewear pre-orders open November 12: Pre-orders for the first Intelligent Eyewear collection begin November 12, with customer orders planned for delivery during the holiday season. Source
  • Fourth-quarter and full-year discussion on call: The company scheduled a call for 8:00 a.m. ET on November 5, 2026 to discuss fourth-quarter and full-year 2026 guidance. Source

Figures management reported

FigureReported
Active Customers (trailing 12-month) Source2.74 million
Retail stores Source364

Risks management discussed

  • Demand: Management described the optical environment as uneven, which it said the company cannot fully control. Source
  • Financial: Free cash flow was negative in the quarter, which management tied to Intelligent Eyewear launch investment. Source
  • Operational: Guidance includes launch and operating expenses for Intelligent Eyewear before the collection generates a modest revenue contribution. Source
  • Operational: SG&A rose on retail compensation, corporate expenses and higher technology costs. Source

Earlier plans management reported on

  • Ahead: Management said third-quarter Adjusted EBITDA exceeded its guidance. Source
  • Not stated: The company reaffirmed its Adjusted EBITDA guidance while narrowing its revenue guidance. Source
  • Not stated: The previous release said the first collection would be unveiled in a few weeks; this release sets pre-orders for November 12.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.