Open the filing on EDGARVerizon Reports 3Q 2025 Earnings
Reiterates Full-Year Financial Guidance
Verizon CEO Outlines New Vision
3Q 2025 Key Results
- Grew wireless service revenue to $21.0 billion
- Over 18 percent of the company's Consumer postpaid phone customers have a converged offering
- Raised the dividend for the 19th consecutive year
NEW YORK - Verizon Communications Inc. (NYSE, Nasdaq: VZ) today reported third-quarter 2025 results and is on track to deliver full-year financial guidance.
“We are going to take bold and fiscally responsible action to redefine Verizon’s trajectory at this critical inflection point for our company. We will rapidly shift to a customer-first culture, one that thrives on delighting our customers,” said Dan Schulman, Verizon CEO. “These will not be incremental changes. We will aggressively transform our culture, our cost structure, and the financial profile of Verizon in order to put our customers first, compete effectively, and deliver sustainable returns for our shareholders.”
On this morning's third quarter earnings call, Schulman will provide his vision to return Verizon to growth.
3Q 2025 Highlights
Consolidated
- Earnings per share (EPS) of $1.17 in third-quarter 2025 compared to EPS of $0.78 in third-quarter 2024; adjusted EPS, excluding special items, of $1.21 compared to $1.19 in third-quarter 2024.
- Total operating revenue of $33.8 billion in third-quarter 2025, up 1.5 percent year-over-year.
- Cash flow from operating activities for the nine months ended September 30, 2025 was $28.0 billion, an increase from $26.5 billion during the same period in 2024.
- Free cash flow for the nine months ended September 30, 2025 was $15.8 billion, an increase from $14.5 billion during the same period in 2024.
- Consolidated net income for third-quarter 2025 was $5.1 billion compared to $3.4 billion in third-quarter 2024. Consolidated adjusted EBITDA was $12.8 billion in third-quarter 2025 compared to $12.5 billion in third-quarter 2024.
- Wireless service revenue in third-quarter 2025 was an industry-leading $21.0 billion, up 2.1 percent year-over-year.
- Wireless equipment revenue of $5.6 billion in third-quarter 2025, up 5.2 percent year-over-year.
- Verizon's total unsecured debt as of the end of third-quarter 2025 was $119.7 billion, compared to $126.4 billion at the end of third-quarter 2024. The company's net unsecured debt at the end of third-quarter 2025 was $112.0 billion. At the end of third-quarter 2025, Verizon's ratio of unsecured debt to consolidated net income (LTM) was 5.9 times and its net unsecured debt to consolidated adjusted EBITDA ratiowas 2.2 times.
Broadband
- Delivered 306,000 broadband net additions in third-quarter 2025.
- Total fixed wireless access net additions were 261,000 in third-quarter 2025, bringing the base to nearly 5.4 million fixed wireless access subscribers.
- Delivered 61,000 Fios internet net additions in third-quarter 2025, the best quarterly result in two years.
- Total broadband connections grew to more than 13.2 million as of the end of third-quarter 2025, representing a 11.1 percent increase year-over-year.
Verizon Consumer
- Total Verizon Consumer revenue was $26.1 billion in third-quarter 2025, an increase of 2.9 percent year-over-year.
- Consumer wireless service revenue in third-quarter 2025 was $17.4 billion, up 2.4 percent year-over-year.
- Consumer wireless retail postpaid churn was 1.12 percent in third-quarter 2025, and wireless retail postpaid phone churn was 0.91 percent.
- Consumer wireless postpaid average revenue per account (ARPA) of $147.91 in third-quarter 2025, an increase of 2.0 percent year-over-year.
- In third-quarter 2025, Consumer reported 7,000 wireless retail postpaid phone net losses compared to 18,000 postpaid phone net additions in third-quarter 2024.
- In third-quarter 2025, Consumer reported 47,000 wireless retail core prepaid net additions, representing the fifth consecutive quarter of positive subscriber growth.
- In third-quarter 2025, Consumer operating income was $7.7 billion, an increase of 0.8 percent year-over-year, and segment operating income margin was 29.4 percent, compared to 30.0 percent in third-quarter 2024. Segment EBITDA in third-quarter 2025 was $11.2 billion, an increase of 2.0 percent year-over-year. These results were driven by improvements in Consumer wireless service revenue. Segment EBITDA marginin third-quarter 2025 was 43.0 percent compared to 43.4 percent in third-quarter 2024.
Verizon Business
- Total Verizon Business revenue was $7.1 billion in third-quarter 2025, a decrease of 2.8 percent year-over-year.
- Business wireless service revenue in third-quarter 2025 was $3.6 billion, an increase of 0.7 percent year-over-year.
- Business reported 110,000 wireless retail postpaid net additions in third-quarter 2025. This result included 51,000 postpaid phone net additions.
- Business wireless retail postpaid churn was 1.56 percent in third-quarter 2025, and wireless retail postpaid phone churn was 1.25 percent.
- In third-quarter 2025, Verizon Business operating income was $637 million, an increase of 12.7 percent year-over-year, resulting in segment operating income margin of 8.9 percent, an increase from 7.7 percent in third-quarter 2024. Segment EBITDA in third-quarter 2025 was $1.7 billion, an increase of 4.2 percent year-over-year. Segment EBITDA margin in third-quarter 2025 was 23.4 percent, an increase from 21.8 percent in third-quarter 2024.
Outlook and guidance
The company does not provide a reconciliation for certain of the following adjusted (non-GAAP) forecasts because it cannot, without unreasonable effort, predict the special items that could arise, and the company is unable to address the probable significance of the unavailable information.
Verizon remains confident in its previously updated guidance for the full year:
- Total wireless service revenue growth of 2.0 percent to 2.8 percent.
- Adjusted EBITDAgrowth of 2.5 percent to 3.5 percent.
- Adjusted EPS growth of 1.0 percent to 3.0 percent.
- Cash flow from operations of $37.0 billion to $39.0 billion.
- Free cash flow of $19.5 billion to $20.5 billion.
In addition, Verizon remains on track to meet its investment goals for 2025 and expects capital expenditures to be within or below the previously guided range of $17.5 billion to $18.5 billion.
Verizon's 2025 financial guidance does not reflect any assumptions regarding the pending acquisition of Frontier.
Total wireless service revenue represents the sum of Consumer and Business segments. Reflects the reclassification of recurring device protection and insurance related plan revenues from other revenue into wireless service revenue in the first quarter of 2025. Where applicable, historical results have been recast to conform to the current period presentation.
Non-GAAP financial measure. See the accompanying schedules and www.verizon.com/about/investors for reconciliations of non-GAAP financial measures cited in this document to most directly comparable financial measures under generally accepted accounting principles (GAAP).
Represents total prepaid results excluding SafeLink brand. Includes both phone and non-phone net additions.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of $134.8 billion in 2024. Verizon’s world-class team never stops innovating to meet customers where they are today and equip them for the needs of tomorrow. For more, visit verizon.com or find a retail location at verizon.com/stores.
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Forward-looking statements
Forward-looking statements notice
In this communication we have made forward-looking statements. These statements are based on our estimates and assumptions and are subject to risks and uncertainties. Forward-looking statements include the information concerning our possible or assumed future results of operations. Forward-looking statements also include those preceded or followed by the words “anticipates,” “assumes,” “believes,” “estimates,” “expects,” “forecasts,” “hopes,” “intends,” “plans,” “targets” or similar expressions. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. We undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements, except as required by law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. The following important factors, along with those discussed in our filings with the Securities and Exchange Commission (the “SEC”), could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: the effects of competition in the markets in which we operate, including the inability to successfully respond to competitive factors such as prices, promotional incentives and evolving consumer preferences; failure to take advantage of, or respond to competitors' use of, developments in technology, including artificial intelligence, and address changes in consumer demand; performance issues or delays in the deployment of our 5G network resulting in significant costs or a reduction in the anticipated benefits of the enhancement to our networks; the inability to implement our business strategy; adverse conditions in the U.S. and international economies, including inflation and changing interest rates in the markets in which we operate; changes to international trade and tariff policies and related economic and other impacts; cyberattacks impacting our networks or systems and any resulting financial or reputational impact; damage to our infrastructure or disruption of our operations from natural disasters, extreme weather conditions, acts of war, terrorist attacks or other hostile acts and any resulting financial or reputational impact; disruption of our key suppliers’ or vendors' provisioning of products or services, including as a result of geopolitical factors, natural disasters or extreme weather conditions; material adverse changes in labor matters and any resulting financial or operational impact; damage to our reputation or brands; the impact of public health crises on our business, operations, employees and customers; changes in the regulatory environment in which we operate, including any increase in restrictions on our ability to operate our networks or businesses; allegations regarding the release of hazardous materials or pollutants into the environment from our, or our predecessors’, network assets and any related government investigations, regulatory developments, litigation, penalties and other liability, remediation and compliance costs, operational impacts or reputational damage; our high level of indebtedness; significant litigation and any resulting material expenses incurred in defending against lawsuits or paying awards or settlements; an adverse change in the ratings afforded our debt securities by nationally accredited ratings organizations or adverse conditions in the credit markets affecting the cost, including interest rates, and/or availability of further financing; significant increases in benefit plan costs or lower investment returns on plan assets; changes in tax laws or regulations, or in their interpretation, or challenges to our tax positions, resulting in additional tax expense or liabilities; changes in accounting assumptions that regulatory agencies, including the SEC, may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings; and risks associated with mergers, acquisitions, divestitures and other strategic transactions, including our ability to consummate the proposed acquisition of Frontier Communications Parent, Inc. and obtain cost savings, synergies and other anticipated benefits within the expected time period or at all.
Condensed Consolidated Statements of Income
| (dollars in millions, except per share amounts) |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Operating Revenues | | | | | | |
| Service revenues and other | $28,202 | $27,987 | 0.8 | $84,538 | $83,405 | 1.4 |
| Wireless equipment revenues | 5,619 | 5,343 | 5.2 | 17,272 | 15,702 | 10.0 |
| Total Operating Revenues | 33,821 | 33,330 | 1.5 | 101,810 | 99,107 | 2.7 |
| Operating Expenses | | | | | | |
| Cost of services | 6,863 | 7,193 | (4.6) | 20,691 | 21,064 | (1.8) |
| Cost of wireless equipment | 6,483 | 6,047 | 7.2 | 19,596 | 17,519 | 11.9 |
| Selling, general and administrative expense | 7,752 | 9,706 | (20.1) | 23,438 | 25,873 | (9.4) |
| Depreciation and amortization expense | 4,618 | 4,458 | 3.6 | 13,830 | 13,386 | 3.3 |
| Total Operating Expenses | 25,716 | 27,404 | (6.2) | 77,555 | 77,842 | (0.4) |
| Operating Income | 8,105 | 5,926 | 36.8 | 24,255 | 21,265 | 14.1 |
| Equity in losses of unconsolidated businesses | (6) | (24) | (75.0) | (3) | (47) | (93.6) |
| Other income, net | 92 | 72 | 27.8 | 292 | 198 | 47.5 |
| Interest expense | (1,664) | (1,672) | (0.5) | (4,935) | (5,005) | (1.4) |
| Income Before Provision For Income Taxes | 6,527 | 4,302 | 51.7 | 19,609 | 16,411 | 19.5 |
| Provision for income taxes | (1,471) | (891) | 65.1 | (4,449) | (3,576) | 24.4 |
| Net Income | $5,056 | $3,411 | 48.2 | $15,160 | $12,835 | 18.1 |
| Net income attributable to noncontrolling interests | $106 | $105 | 1.0 | $328 | $334 | (1.8) |
| Net income attributable to Verizon | 4,950 | 3,306 | 49.7 | 14,832 | 12,501 | 18.6 |
| Net Income | $5,056 | $3,411 | 48.2 | $15,160 | $12,835 | 18.1 |
| Basic Earnings Per Common Share | | | | | | |
| Net income attributable to Verizon | $1.17 | $0.78 | 50.0 | $3.51 | $2.96 | 18.6 |
| Weighted-average shares outstanding (in millions) | 4,228 | 4,220 | | 4,225 | 4,217 | |
| Diluted Earnings Per Common Share | | | | | | |
| Net income attributable to Verizon | $1.17 | $0.78 | 50.0 | $3.51 | $2.96 | 18.6 |
| Weighted-average shares outstanding (in millions) | 4,233 | 4,225 | | 4,229 | 4,221 | |
Footnotes:
(1)Where applicable, Diluted Earnings per Common Share includes the dilutive effect of shares issuable under our stock-based compensation plans, which represents the only potential dilution.
Condensed Consolidated Balance Sheets
| (dollars in millions) |
| Unaudited | 9/30/25 | 12/31/24 | $ Change |
| Assets | | | |
| Current assets | | | |
| Cash and cash equivalents | $7,706 | $4,194 | $3,512 |
| Accounts receivable | 27,083 | 27,261 | (178) |
| Less Allowance for credit losses | 1,163 | 1,152 | 11 |
| Accounts receivable, net | 25,920 | 26,109 | (189) |
| Inventories | 2,700 | 2,247 | 453 |
| Prepaid expenses and other | 7,684 | 7,973 | (289) |
| Total current assets | 44,010 | 40,523 | 3,487 |
| Property, plant and equipment | 334,765 | 331,406 | 3,359 |
| Less Accumulated depreciation | 226,298 | 222,884 | 3,414 |
| Property, plant and equipment, net | 108,467 | 108,522 | (55) |
| Investments in unconsolidated businesses | 799 | 842 | (43) |
| Wireless licenses | 156,926 | 156,613 | 313 |
| Goodwill | 22,841 | 22,841 | - |
| Other intangible assets, net | 10,516 | 11,129 | (613) |
| Operating lease right-of-use assets | 23,760 | 24,472 | (712) |
| Other assets | 21,012 | 19,769 | 1,243 |
| Total assets | $388,331 | $384,711 | $3,620 |
| Liabilities and Equity | | | |
| Current liabilities | | | |
| Debt maturing within one year | $20,146 | $22,633 | $(2,487) |
| Accounts payable and accrued liabilities | 20,700 | 23,374 | (2,674) |
| Current operating lease liabilities | 4,501 | 4,415 | 86 |
| Other current liabilities | 14,216 | 14,349 | (133) |
| Total current liabilities | 59,563 | 64,771 | (5,208) |
| Long-term debt | 126,629 | 121,381 | 5,248 |
| Employee benefit obligations | 11,072 | 11,997 | (925) |
| Deferred income taxes | 48,226 | 46,732 | 1,494 |
| Non-current operating lease liabilities | 19,176 | 19,928 | (752) |
| Other liabilities | 17,320 | 19,327 | (2,007) |
| Total long-term liabilities | 222,423 | 219,365 | 3,058 |
| Equity | | | |
| Common stock | 429 | 429 | - |
| Additional paid in capital | 13,408 | 13,466 | (58) |
| Retained earnings | 95,316 | 89,110 | 6,206 |
| Accumulated other comprehensive loss | (1,651) | (923) | (728) |
| Common stock in treasury, at cost | (3,287) | (3,583) | 296 |
| Deferred compensation - employee stock ownership plans and other | 827 | 738 | 89 |
| Noncontrolling interests | 1,303 | 1,338 | (35) |
| Total equity | 106,345 | 100,575 | 5,770 |
| Total liabilities and equity | $388,331 | $384,711 | $3,620 |
Consolidated - Selected Financial and Operating Statistics
| (dollars in millions, except per share amounts) |
| Unaudited | 9/30/25 | 12/31/24 |
| Total debt | $146,775 | $144,014 |
| Unsecured debt | $119,714 | $117,876 |
| Net unsecured debt | $112,008 | $113,682 |
| Unsecured debt / Consolidated Net Income (LTM) | 5.9x | 6.6x |
| Net unsecured debt / Consolidated Adjusted EBITDA(1)(2) | 2.2x | 2.3x |
| Common shares outstanding end of period (in millions) | 4,216 | 4,210 |
| Total employees (‘000) | 100.2 | 99.6 |
| Quarterly cash dividends declared per common share | $0.6900 | $0.6775 |
Footnotes:
(1)Non-GAAP financial measure.
(2)Consolidated Adjusted EBITDA excludes the effects of non-operational items and special items.
(3)Number of employees on a full-time equivalent basis.
Condensed Consolidated Statements of Cash Flows
| (dollars in millions) |
| Unaudited | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | $ Change |
| Cash Flows from Operating Activities | | | |
| Net Income | $15,160 | $12,835 | $2,325 |
| Adjustments to reconcile net income to net cash provided by operating activities: | | | |
| Depreciation and amortization expense | 13,830 | 13,386 | 444 |
| Employee retirement benefits | 444 | 469 | (25) |
| Deferred income taxes | 1,809 | 247 | 1,562 |
| Provision for expected credit losses | 1,613 | 1,623 | (10) |
| Equity in losses of unconsolidated businesses, inclusive of dividends received | 41 | 62 | (21) |
| Changes in current assets and liabilities, net of effects from acquisition/disposition of businesses | (4,054) | (2,609) | (1,445) |
| Other, net | (820) | 467 | (1,287) |
| Net cash provided by operating activities | 28,023 | 26,480 | 1,543 |
| Cash Flows from Investing Activities | | | |
| Capital expenditures (including capitalized software) | (12,263) | (12,019) | (244) |
| Acquisitions of wireless licenses | (340) | (768) | 428 |
| Other, net | 923 | (326) | 1,249 |
| Net cash used in investing activities | (11,680) | (13,113) | 1,433 |
| Cash Flows from Financing Activities | | | |
| Proceeds from long-term borrowings | 3,952 | 3,142 | 810 |
| Proceeds from asset-backed long-term borrowings | 7,340 | 8,229 | (889) |
| Repayments of long-term borrowings and finance lease obligations | (7,529) | (6,623) | (906) |
| Repayments of asset-backed long-term borrowings | (6,437) | (6,158) | (279) |
| Dividends paid | (8,569) | (8,399) | (170) |
| Other, net | (1,579) | (1,668) | 89 |
| Net cash used in financing activities | (12,822) | (11,477) | (1,345) |
| Increase in cash, cash equivalents and restricted cash | 3,521 | 1,890 | 1,631 |
| Cash, cash equivalents and restricted cash, beginning of period | 4,635 | 3,497 | 1,138 |
| Cash, cash equivalents and restricted cash, end of period | $8,156 | $5,387 | $2,769 |
Footnote:
Certain amounts have been reclassified to conform to the current period presentation.
Consumer - Selected Financial Results
| (dollars in millions) |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Operating Revenues | | | | | | |
| Service | $20,338 | $19,919 | 2.1 | $60,664 | $59,394 | 2.1 |
| Wireless equipment | 4,766 | 4,478 | 6.4 | 14,667 | 13,111 | 11.9 |
| Other | 1,001 | 963 | 3.9 | 3,040 | 2,839 | 7.1 |
| Total Operating Revenues | 26,105 | 25,360 | 2.9 | 78,371 | 75,344 | 4.0 |
| Operating Expenses | | | | | | |
| Cost of services | 4,635 | 4,567 | 1.5 | 13,790 | 13,554 | 1.7 |
| Cost of wireless equipment | 5,270 | 4,850 | 8.7 | 15,988 | 14,032 | 13.9 |
| Selling, general and administrative expense | 4,968 | 4,928 | 0.8 | 15,169 | 15,064 | 0.7 |
| Depreciation and amortization expense | 3,568 | 3,411 | 4.6 | 10,693 | 10,114 | 5.7 |
| Total Operating Expenses | 18,441 | 17,756 | 3.9 | 55,640 | 52,764 | 5.5 |
| Operating Income | $7,664 | $7,604 | 0.8 | $22,731 | $22,580 | 0.7 |
| Operating Income Margin | 29.4% | 30.0% | | 29.0% | 30.0% | |
| Segment EBITDA | $11,232 | $11,015 | 2.0 | $33,424 | $32,694 | 2.2 |
| Segment EBITDA Margin | 43.0% | 43.4% | | 42.6% | 43.4% | |
Footnotes:
(1) Reflects the reclassification of recurring device protection and insurance related plan revenues from Other revenue into Wireless service revenue in the first quarter of 2025. Where applicable, historical results have been recast to conform to the current period presentation.
(2) Non-GAAP financial measure.
The segment financial results and metrics above exclude the effects of special items (other than the effects of acquisition-related intangible asset amortization), which the Company’s chief operating decision maker does not consider in assessing segment performance.
Certain intersegment transactions with corporate entities have not been eliminated.
Consumer - Selected Operating Statistics
| Unaudited | | | | 9/30/25 | 9/30/24 | % Change |
| Connections (‘000): | | | | | | |
| Wireless retail | | | | 115,076 | 114,211 | 0.8 |
| Wireless retail postpaid | | | | 94,870 | 94,005 | 0.9 |
| Wireless retail postpaid phone | | | | 74,364 | 74,412 | (0.1) |
| Wireless retail core prepaid | | | | 19,062 | 18,780 | 1.5 |
| Fios video | | | | 2,494 | 2,744 | (9.1) |
| Fios internet | | | | 7,263 | 7,088 | 2.5 |
| Fixed wireless access (FWA) broadband | | | | 3,198 | 2,498 | 28.0 |
| Wireline broadband | | | | 7,395 | 7,264 | 1.8 |
| Total broadband | | | | 10,593 | 9,762 | 8.5 |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Gross Additions (‘000): | | | | | | |
| Wireless retail postpaid | 3,104 | 3,088 | 0.5 | 9,351 | 8,972 | 4.2 |
| Wireless retail postpaid phone | 2,016 | 1,860 | 8.4 | 5,632 | 5,181 | 8.7 |
| Net Additions Detail (‘000): | | | | | | |
| Wireless retail | (108) | (1) | * | (155) | (694) | 77.7 |
| Wireless retail postpaid | (74) | 68 | * | (237) | 215 | * |
| Wireless retail postpaid phone | (7) | 18 | * | (414) | (285) | (45.3) |
| Wireless retail core prepaid | 47 | 80 | (41.3) | 234 | (63) | * |
| Fios video | (70) | (74) | 5.4 | (190) | (207) | 8.2 |
| Fios internet | 59 | 39 | 51.3 | 128 | 112 | 14.3 |
| FWA broadband | 121 | 209 | (42.1) | 484 | 630 | (23.2) |
| Wireline broadband | 47 | 26 | 80.8 | 95 | 75 | 26.7 |
| Total broadband | 168 | 235 | (28.5) | 579 | 705 | (17.9) |
| Churn Rate: | | | | | | |
| Wireless retail | 1.61% | 1.61% | | 1.59% | 1.62% | |
| Wireless retail postpaid | 1.12% | 1.07% | | 1.12% | 1.04% | |
| Wireless retail postpaid phone | 0.91% | 0.83% | | 0.90% | 0.82% | |
| Wireless retail core prepaid | 3.73% | 3.72% | | 3.60% | 3.64% | |
| Revenue Statistics (in millions): | | | | | | |
| Wireless service revenue | $17,441 | $17,036 | 2.4 | $52,009 | $50,781 | 2.4 |
| Fios revenue | $2,937 | $2,916 | 0.7 | $8,757 | $8,708 | 0.6 |
Consumer - Selected Operating Statistics (continued)
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Other Wireless Statistics: | | | | | | |
| Wireless retail postpaid ARPA(2)(3) | $147.91 | $144.94 | 2.0 | $147.29 | $143.46 | 2.7 |
| Wireless retail postpaid upgrade rate | 3.6% | 3.2% | | | | |
| Wireless retail postpaid accounts (‘000) | | | | 32,353 | 32,719 | (1.1) |
| Wireless retail postpaid connections per account | | | | 2.93 | 2.87 | 2.1 |
| Wireless retail core prepaid ARPU | $32.70 | $32.41 | 0.9 | $32.40 | $32.38 | 0.1 |
Footnotes:
(1) Represents total prepaid results excluding our SafeLink brand.
(2) Reflects the reclassification of recurring device protection and insurance related plan revenues from Other revenue into Wireless service revenue in the first quarter of 2025. Where applicable, historical results have been recast to conform to the current period presentation.
(3) Wireless retail postpaid ARPA - average service revenue per account from retail postpaid accounts.
(4) Statistics presented as of end of period.
(5) Wireless retail core prepaid ARPU - average service revenue per unit from retail prepaid connections excluding our SafeLink brand.
Where applicable, the operating results reflect certain adjustments, including those related to the reclassification of connections associated with Verizon’s second number offering, migration activity among different types of devices and plans, customer profile changes, and adjustments in connection with mergers, acquisitions and divestitures. Where applicable, historical results have been recast to conform to the current period presentation.
Certain intersegment transactions with corporate entities have not been eliminated.
Business - Selected Financial Results
| (dollars in millions) |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Operating Revenues | | | | | | |
| Enterprise and Public Sector | $3,311 | $3,538 | (6.4) | $10,203 | $10,670 | (4.4) |
| Business Markets and Other | 3,352 | 3,263 | 2.7 | 10,012 | 9,661 | 3.6 |
| Wholesale | 479 | 550 | (12.9) | 1,488 | 1,696 | (12.3) |
| Total Operating Revenues | 7,142 | 7,351 | (2.8) | 21,703 | 22,027 | (1.5) |
| Operating Expenses | | | | | | |
| Cost of services | 2,224 | 2,440 | (8.9) | 6,897 | 7,327 | (5.9) |
| Cost of wireless equipment | 1,213 | 1,197 | 1.3 | 3,608 | 3,487 | 3.5 |
| Selling, general and administrative expense | 2,033 | 2,109 | (3.6) | 6,173 | 6,503 | (5.1) |
| Depreciation and amortization expense | 1,035 | 1,040 | (0.5) | 3,086 | 3,246 | (4.9) |
| Total Operating Expenses | 6,505 | 6,786 | (4.1) | 19,764 | 20,563 | (3.9) |
| Operating Income | $637 | $565 | 12.7 | $1,939 | $1,464 | 32.4 |
| Operating Income Margin | 8.9% | 7.7% | | 8.9% | 6.6% | |
| Segment EBITDA | $1,672 | $1,605 | 4.2 | $5,025 | $4,710 | 6.7 |
| Segment EBITDA Margin | 23.4% | 21.8% | | 23.2% | 21.4% | |
Footnotes:
(1) Non-GAAP financial measure.
The segment financial results and metrics above exclude the effects of special items (other than the effects of acquisition-related intangible asset amortization), which the Company’s chief operating decision maker does not consider in assessing segment performance.
Certain intersegment transactions with corporate entities have not been eliminated.
Business - Selected Operating Statistics
| Unaudited | | | | 9/30/25 | 9/30/24 | % Change |
| Connections (‘000): | | | | | | |
| Wireless retail postpaid | | | | 31,043 | 30,532 | 1.7 |
| Wireless retail postpaid phone | | | | 18,882 | 18,603 | 1.5 |
| Fios video | | | | 49 | 56 | (12.5) |
| Fios internet | | | | 411 | 397 | 3.5 |
| FWA broadband | | | | 2,193 | 1,698 | 29.2 |
| Wireline broadband | | | | 456 | 459 | (0.7) |
| Total broadband | | | | 2,649 | 2,157 | 22.8 |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Gross Additions (‘000): | | | | | | |
| Wireless retail postpaid | 1,559 | 1,601 | (2.6) | 4,620 | 4,711 | (1.9) |
| Wireless retail postpaid phone | 756 | 770 | (1.8) | 2,227 | 2,201 | 1.2 |
| Net Additions Detail (‘000): | | | | | | |
| Wireless retail postpaid | 110 | 281 | (60.9) | 269 | 727 | (63.0) |
| Wireless retail postpaid phone | 51 | 149 | (65.8) | 160 | 364 | (56.0) |
| Fios video | (2) | (2) | - | (5) | (5) | - |
| Fios internet | 2 | 4 | (50.0) | 10 | 12 | (16.7) |
| FWA broadband | 140 | 154 | (9.1) | 363 | 465 | (21.9) |
| Wireline broadband | (2) | - | * | (4) | (1) | * |
| Total broadband | 138 | 154 | (10.4) | 359 | 464 | (22.6) |
| Churn Rate: | | | | | | |
| Wireless retail postpaid | 1.56% | 1.45% | | 1.56% | 1.47% | |
| Wireless retail postpaid phone | 1.25% | 1.12% | | 1.22% | 1.11% | |
| Revenue Statistics (in millions): | | | | | | |
| Wireless service revenue | $3,588 | $3,562 | 0.7 | $10,732 | $10,550 | 1.7 |
| Fios revenue | $310 | $314 | (1.3) | $930 | $938 | (0.9) |
| Other Operating Statistics: | | | | | | |
| Wireless retail postpaid upgrade rate | 2.3% | 2.5% | | | | |
Footnotes:
(1) Reflects the reclassification of recurring device protection and insurance related plan revenues from Other revenue into Wireless service revenue in the first quarter of 2025. Where applicable, historical results have been recast to conform to the current period presentation.
Where applicable, the operating results reflect certain adjustments, including those related to the reclassification of connections associated with Verizon’s second number offering, migration activity among different types of devices and plans, customer profile changes, and adjustments in connection with mergers, acquisitions and divestitures. Where applicable, historical results have been recast to conform to the current period presentation.
Certain intersegment transactions with corporate entities have not been eliminated.
Supplemental Information - Total Wireless Operating and Financial Statistics
The following supplemental schedule contains certain financial and operating metrics which reflect an aggregation of our Consumer and Business segments’ wireless results.
| Unaudited | 9/30/25 | 9/30/24 | % Change |
| Connections (‘000) | | | | | | |
| Retail | | | | 146,119 | 144,743 | 1.0 |
| Retail postpaid | | | | 125,913 | 124,537 | 1.1 |
| Retail postpaid phone | | | | 93,246 | 93,015 | 0.2 |
| Retail core prepaid | | | | 19,062 | 18,780 | 1.5 |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | % Change | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 | % Change |
| Net Additions Detail (‘000) | | | | | | |
| Retail | 2 | 280 | (99.3) | 114 | 33 | * |
| Retail postpaid | 36 | 349 | (89.7) | 32 | 942 | (96.6) |
| Retail postpaid phone | 44 | 167 | (73.7) | (254) | 79 | * |
| Retail core prepaid | 47 | 80 | (41.3) | 234 | (63) | * |
| Account Statistics | | | | | | |
| Retail postpaid accounts (‘000) | | | | 34,470 | 34,746 | (0.8) |
| Retail postpaid connections per account | | | | 3.65 | 3.58 | 2.0 |
| Retail postpaid ARPA(3)(6) | $171.27 | $168.44 | 1.7 | $170.62 | $166.69 | 2.4 |
| Retail core prepaid ARPU | $32.70 | $32.41 | 0.9 | $32.40 | $32.38 | 0.1 |
| Churn Detail | | | | | | |
| Retail | 1.60% | 1.57% | | 1.59% | 1.59% | |
| Retail postpaid | 1.23% | 1.16% | | 1.23% | 1.14% | |
| Retail postpaid phone | 0.98% | 0.88% | | 0.97% | 0.87% | |
| Retail core prepaid | 3.73% | 3.72% | | 3.60% | 3.64% | |
| Retail Postpaid Connection Statistics | | | | | | |
| Upgrade rate | 3.3% | 3.0% | | | | |
| Revenue Statistics (in millions) | | | | | | |
| FWA revenue | $758 | $562 | 34.9 | $2,154 | $1,528 | 41.0 |
| Wireless service | $21,029 | $20,598 | 2.1 | $62,741 | $61,331 | 2.3 |
| Wireless equipment | 5,619 | 5,343 | 5.2 | 17,272 | 15,702 | 10.0 |
| Wireless other | 996 | 907 | 9.8 | 3,031 | 2,645 | 14.6 |
| Total Wireless | $27,644 | $26,848 | 3.0 | $83,044 | $79,678 | 4.2 |
Footnotes:
(1) Represents total prepaid results excluding our SafeLink brand.
(2) Statistics presented as of end of period.
(3) Wireless retail postpaid ARPA - average service revenue per account from retail postpaid accounts.
(4) Wireless retail core prepaid ARPU - average service revenue per unit from retail prepaid connections excluding our SafeLink brand.
(5) Intersegment transactions between Consumer or Business segment with corporate entities have not been eliminated.
(6) Reflects the reclassification of recurring device protection and insurance related plan revenues from Other revenue into Wireless service revenue in the first quarter of 2025. Where applicable, historical results have been recast to conform to the current period presentation.
Where applicable, the operating results reflect certain adjustments, including those related to the reclassification of connections associated with Verizon’s second number offering, migration activity among different types of devices and plans, customer profile changes, and adjustments in connection with mergers, acquisitions and divestitures. Where applicable, historical results have been recast to conform to the current period presentation.
Non-GAAP Reconciliations - Consolidated Verizon
| Consolidated EBITDA and Consolidated Adjusted EBITDA | | | | | |
| (dollars in millions) | |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 6/30/25 | 3 Mos. Ended 3/31/25 | 3 Mos. Ended 12/31/24 | 3 Mos. Ended 9/30/24 | 3 Mos. Ended 6/30/24 | 3 Mos. Ended 3/31/24 |
| Consolidated Net Income | $5,056 | $5,121 | $4,983 | $5,114 | $3,411 | $4,702 | $4,722 |
| Add: | | | | | | | |
| Provision for income taxes | 1,471 | 1,488 | 1,490 | 1,454 | 891 | 1,332 | 1,353 |
| Interest expense | 1,664 | 1,639 | 1,632 | 1,644 | 1,672 | 1,698 | 1,635 |
| Depreciation and amortization expense | 4,618 | 4,635 | 4,577 | 4,506 | 4,458 | 4,483 | 4,445 |
| Consolidated EBITDA | $12,809 | $12,883 | $12,682 | $12,718 | $10,432 | $12,215 | $12,155 |
| Add/(subtract): | | | | | | | |
| Other (income) expense, net | $(92) | $(79) | $(121) | $(797) | $(72) | $72 | $(198) |
| Equity in (earnings) losses of unconsolidated businesses | 6 | 3 | (6) | 6 | 24 | 14 | 9 |
| Acquisition and integration related charges | 52 | - | - | - | - | - | - |
| Severance charges | - | - | - | - | 1,733 | - | - |
| Asset and business rationalization | - | - | - | - | 374 | - | - |
| Legacy legal matter | - | - | - | - | - | - | 106 |
| (34) | (76) | (127) | (791) | 2,059 | 86 | (83) |
| Consolidated Adjusted EBITDA | $12,775 | $12,807 | $12,555 | $11,927 | $12,491 | $12,301 | $12,072 |
| Footnotes: | | | | | | | |
| (1) Includes Amortization of acquisition-related intangible assets. | | |
| (2) Includes Pension and benefits remeasurement adjustments, where applicable. | | | | |
| Consolidated EBITDA and Consolidated Adjusted EBITDA (LTM) | | |
| (dollars in millions) | |
| Unaudited | 12 Mos. Ended 9/30/25 | 12 Mos. Ended 12/31/24 |
| Consolidated Net Income | $20,274 | $17,949 |
| Add: | | |
| Provision for income taxes | 5,903 | 5,030 |
| Interest expense | 6,579 | 6,649 |
| Depreciation and amortization expense | 18,336 | 17,892 |
| Consolidated EBITDA | $51,092 | $47,520 |
| Add/(subtract): | | |
| Other income, net | $(1,089) | $(995) |
| Equity in losses of unconsolidated businesses | 9 | 53 |
| Acquisition and integration related charges | 52 | - |
| Severance charges | - | 1,733 |
| Asset and business rationalization | - | 374 |
| Legacy legal matter | - | 106 |
| (1,028) | 1,271 |
| Consolidated Adjusted EBITDA | $50,064 | $48,791 |
| Footnotes: | |
| (1) Includes Amortization of acquisition-related intangible assets. | |
| (2) Includes Pension and benefits remeasurement adjustments, where applicable. | | |
| Net Unsecured Debt and Net Unsecured Debt to Consolidated Adjusted EBITDA Ratio | | |
| (dollars in millions) | |
| Unaudited | 9/30/25 | 6/30/25 | 12/31/24 | 9/30/24 |
| Debt maturing within one year | $20,146 | $22,067 | $22,633 | $21,763 |
| Long-term debt | 126,629 | 123,929 | 121,381 | 128,878 |
| Total Debt | 146,775 | 145,996 | 144,014 | 150,641 |
| Less Secured debt | 27,061 | 26,600 | 26,138 | 24,272 |
| Unsecured Debt | 119,714 | 119,396 | 117,876 | 126,369 |
| Less Cash and cash equivalents | 7,706 | 3,435 | 4,194 | 4,987 |
| Net Unsecured Debt | $112,008 | $115,961 | $113,682 | $121,382 |
| Consolidated Net Income (LTM) | $20,274 | | $17,949 | |
| Unsecured Debt to Consolidated Net Income Ratio | 5.9x | | 6.6x | |
| Consolidated Adjusted EBITDA (LTM) | $50,064 | | $48,791 | |
| Net Unsecured Debt to Consolidated Adjusted EBITDA Ratio | 2.2x | | 2.3x | |
| Adjusted Earnings per Common Share (Adjusted EPS) | | | | | | | |
| (dollars in millions, except per share amounts) |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 |
| Pre-tax | Tax | After-Tax | | Pre-tax | Tax | After-Tax | |
| EPS | | | | $1.17 | | | | $0.78 |
| Amortization of acquisition-related intangible assets | $189 | $(48) | $141 | 0.03 | $186 | $(46) | $140 | 0.03 |
| Acquisition and integration related charges | 52 | - | 52 | 0.01 | - | - | - | - |
| Severance charges | - | - | - | - | 1,733 | (429) | 1,304 | 0.31 |
| Asset and business rationalization | - | - | - | - | 374 | (90) | 284 | 0.07 |
| $241 | $(48) | $193 | $0.05 | $2,293 | $(565) | $1,728 | $0.41 |
| Adjusted EPS | | | | $1.21 | | | | $1.19 |
| Footnote: | | | | | | | | |
| Adjusted EPS may not add due to rounding. | | | | | | | | |
| Free Cash Flow | | |
| (dollars in millions) | |
| Unaudited | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 |
| Net Cash Provided by Operating Activities | $28,023 | $26,480 |
| Capital expenditures (including capitalized software) | (12,263) | (12,019) |
| Free Cash Flow | $15,760 | $14,461 |
| Free Cash Flow Forecast for Full Year 2025 | | | | |
| (dollars in millions) |
| Unaudited | | Revised Forecast | | Original Forecast |
| Net Cash Provided by Operating Activities Forecast | $ | 37,000 - 39,000 | $ | 35,000 - 37,000 |
| Capital expenditures forecast (including capitalized software) | | (17,500 - 18,500) | | (17,500 - 18,500) |
| Free Cash Flow Forecast | $ | 19,500 - 20,500 | $ | 17,500 - 18,500 |
Non-GAAP Reconciliations - Segments
| Segment EBITDA and Segment EBITDA Margin | | | | |
| Consumer | | | | |
| (dollars in millions) | |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 |
| Operating Income | $7,664 | $7,604 | $22,731 | $22,580 |
| Add Depreciation and amortization expense | 3,568 | 3,411 | 10,693 | 10,114 |
| Segment EBITDA | $11,232 | $11,015 | $33,424 | $32,694 |
| Year over year change % | 2.0% | | 2.2% | |
| Total operating revenues | $26,105 | $25,360 | $78,371 | $75,344 |
| Operating Income Margin | 29.4% | 30.0% | 29.0% | 30.0% |
| Segment EBITDA Margin | 43.0% | 43.4% | 42.6% | 43.4% |
| Business | | | | |
| (dollars in millions) |
| Unaudited | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 9/30/24 | 9 Mos. Ended 9/30/25 | 9 Mos. Ended 9/30/24 |
| Operating Income | $637 | $565 | $1,939 | $1,464 |
| Add Depreciation and amortization expense | 1,035 | 1,040 | 3,086 | 3,246 |
| Segment EBITDA | $1,672 | $1,605 | $5,025 | $4,710 |
| Year over year change % | 4.2% | | 6.7% | |
| Total operating revenues | $7,142 | $7,351 | $21,703 | $22,027 |
| Operating Income Margin | 8.9% | 7.7% | 8.9% | 6.6% |
| Segment EBITDA Margin | 23.4% | 21.8% | 23.2% | 21.4% |
Contacts
October 29, 2025
Katie Magnotta · 201-602-9235 · katie.magnotta@verizon.com · Jamie Serino · 201-401-5460 · jamie.serino@verizon.com