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United Parcel Service Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 27 October 2026: press release. Guidance figures: 5 raised, 2 new, 4 kept. The quarter’s numbers.

Key takeaways

  • Revenue grew in every segment: Consolidated revenue was $22.9 billion, up 6.7%, with growth in U.S. Domestic, International and Supply Chain Solutions. Source
  • GAAP operating profit below prior year: GAAP operating profit was $1.7 billion against $1.8 billion a year earlier. Non-GAAP adjusted operating profit was $2.1 billion in both periods. Source
  • U.S. Domestic margin improved: U.S. Domestic revenue rose 4.5% to $14.9 billion. Operating margin was 6.1% GAAP and 7.0% non-GAAP adjusted, against 4.2% and 6.4% a year earlier. Source
  • Supply Chain Solutions revenue grew fastest: Revenue rose 18.2% to $3.0 billion, mainly from forwarding and logistics, including healthcare. Operating margin was 3.1% GAAP and 9.2% adjusted, against 20.8% and 21.3%. Source
  • Net charge of $279 million: The net charge of $0.32 per diluted share combined after-tax transformation costs of $130 million and the goodwill impairment, partly offset by a $33 million gain on sale of MD-11 aircraft parts. Source
  • Nine-month free cash flow up: Non-GAAP free cash flow for the first nine months was $4.2 billion, against $2.7 billion a year earlier. Source
  • Program benefits reached $1.8 billion: Through the network initiatives, management reduced the operational workforce and closed certain daily operations at leased and owned buildings, achieving about $1.8 billion of program benefits in nine months. Source
  • Largest customer volume cuts completed: Management said the planned volume reductions from the largest customer were completed in the second quarter of 2026. Source

“Our third-quarter results demonstrate the continued strengthening of our business fundamentals, driven by premium growth and greater network efficiency.”

Carol Tomé, UPS chief executive officer

Guidance

AreaPeriodFigureAgainst last quarter
Fourth-quarter consolidated revenue SourceFourth quarter 2026approximately $25.7 billionNew
Fourth-quarter non-GAAP adjusted operating profit SourceFourth quarter 2026approximately $3.3 billionNew
Full-year consolidated revenue SourceFull year 2026approximately $92.6 billionRaised from approximately $91.2 billion
Full-year non-GAAP adjusted operating profit SourceFull year 2026approximately $8.75 billionRaised from approximately $8.65 billion
Full-year non-GAAP adjusted diluted EPS SourceFull year 2026approximately $7.28Raised from approximately $7.22
Full-year non-GAAP adjusted free cash flow SourceFull year 2026approximately $6.1BRaised
Capital expendituresFull year 2026about $3.0 billionKept
Dividend paymentsFull year 2026around $5.4 billion, subject to board approvalKept
Effective tax rateFull year 2026approximately 23.0%Kept
Pension contributions SourceFull year 2026$1.3 billion
Transformation costs excluded from non-GAAP adjusted operating expense SourceFull year 2026between $1.4 and $1.6 billionRaised from between $1.3 and $1.5 billion
Network initiative program benefits SourceFull year 2026nearly $3 billionKept

What changed from last quarter

  • Guidance raised: Full-year 2026 guidance raised for consolidated revenue, non-GAAP adjusted operating profit and non-GAAP adjusted diluted EPS. Source
  • Guidance raised: Non-GAAP adjusted free cash flow target raised to about $6.1 billion. Source
  • Guidance raised: Excluded transformation costs for full year 2026 range raised to $1.4 to $1.6 billion from $1.3 to $1.5 billion. Source
  • New guidance: Fourth-quarter 2026 guidance given for the first time: revenue about $25.7 billion and non-GAAP adjusted operating profit about $3.3 billion. Source
  • New: Supply Chain Solutions reporting unit recorded a goodwill impairment of $182 million in the quarter. Source
  • Guidance kept: Full-year 2026 capital expenditures, dividend payments, effective tax rate and pension contributions confirmed. Source

Results and growth drivers

  • Revenue grew in every segment: Consolidated revenue was $22.9 billion, up 6.7%, with growth in U.S. Domestic, International and Supply Chain Solutions. Source
  • GAAP operating profit below prior year: GAAP operating profit was $1.7 billion against $1.8 billion a year earlier. Non-GAAP adjusted operating profit was $2.1 billion in both periods. Source
  • Diluted EPS lower than last year: Diluted EPS was $1.37 against $1.55. Non-GAAP adjusted diluted EPS was $1.69 against $1.74 a year earlier. Source
  • Prior-year sale-leaseback gain in base: The third quarter of 2025 included a $330 million pre-tax gain in Supply Chain Solutions from a sale-leaseback, worth $0.30 of EPS. Source

Segments and regions

  • U.S. Domestic margin improved: U.S. Domestic revenue rose 4.5% to $14.9 billion. Operating margin was 6.1% GAAP and 7.0% non-GAAP adjusted, against 4.2% and 6.4% a year earlier. Source
  • International margin steady year on year: International revenue rose 7.1% to $5.0 billion. Operating profit was $746 million on both bases, a 14.9% margin against 14.5% GAAP and 14.8% adjusted a year earlier. Source
  • Supply Chain Solutions revenue grew fastest: Revenue rose 18.2% to $3.0 billion, mainly from forwarding and logistics, including healthcare. Operating margin was 3.1% GAAP and 9.2% adjusted, against 20.8% and 21.3%. Source

“As momentum builds, we are entering the holiday shipping season from a position of strength, with the most automated and efficient network in our history.”

Carol Tomé, UPS chief executive officer

Costs, margins and pricing

  • Net charge of $279 million: The net charge of $0.32 per diluted share combined after-tax transformation costs of $130 million and the goodwill impairment, partly offset by a $33 million gain on sale of MD-11 aircraft parts. Source
  • U.S. Domestic adjusted costs up modestly: U.S. Domestic non-GAAP adjusted operating expense rose 3.9% to $13.8 billion, while adjusted operating profit rose 14.3% to $1.0 billion. Source
  • Supply Chain Solutions adjusted costs rose sharply: Supply Chain Solutions non-GAAP adjusted operating expense rose 36.3% to $2.7 billion, against $2.0 billion a year earlier. Source

Capital, cash and returns

  • Nine-month free cash flow up: Non-GAAP free cash flow for the first nine months was $4.2 billion, against $2.7 billion a year earlier. Source
  • Operating cash flow and capex, nine months: Cash from operating activities was $6.0 billion for the first nine months, against $5.1 billion. Capital expenditures were $2.2 billion, against $3.0 billion. Source
  • Asset disposal proceeds lower: Proceeds from disposals of property, plant and equipment were $473 million for the first nine months, against $585 million a year earlier. Source

“Given the strength we see in the business, we are raising our full-year financial guidance.”

Carol Tomé, UPS chief executive officer

Strategy and transformation programs

  • Program benefits reached $1.8 billion: Through the network initiatives, management reduced the operational workforce and closed certain daily operations at leased and owned buildings, achieving about $1.8 billion of program benefits in nine months. Source
  • Initiative costs to date: Costs incurred through September 30 were $1.4 billion in 2026 and $1.9 billion in total under these initiatives. Source
  • Network program costs fell year on year: Network Reconfiguration and Efficiency Reimagined costs were $171 million pre-tax in the quarter, against $296 million a year earlier. Source

Workforce and largest customer

  • Largest customer volume cuts completed: Management said the planned volume reductions from the largest customer were completed in the second quarter of 2026. Source
  • Driver Choice Program share of costs: Of the full-year 2026 excluded program costs, $1.2 billion relates to the Driver Choice Program. Source
  • Costs mainly separation and consulting: The excluded program costs are primarily employee separation costs and third-party consulting fees. Source

Coming up, as management said on 27 October 2026

  • Holiday season entry: Management said the company enters the holiday shipping season with the most automated network in its history. Source
  • Efficiency Reimagined to conclude: The Efficiency Reimagined initiative is not expected to conclude until the fourth quarter of 2027. Source

Figures management reported

FigureReported
Average daily U.S. Domestic package volume Source15,621 thousand, against 16,150 thousand
U.S. Domestic revenue per piece Sourceup 6.1%
International revenue per piece Sourceup 15.0%
U.S. Domestic non-GAAP adjusted cost per piece Source$13.32, against $12.63 (up 5.5%)
U.S. Domestic cost per piece (GAAP) Source$13.45, against $12.92 (up 4.1%)

Risks management discussed

  • Financial: A goodwill impairment charge of $182 million was recorded for a Supply Chain Solutions reporting unit. Source
  • Demand: Management described its network work as executing planned volume declines from the largest customer. Source

Earlier plans management reported on

  • Met: Management stated the Fit to Serve initiative was completed in 2025. Source
  • Met: Management stated the planned volume reductions from the largest customer were completed in the second quarter of 2026. Source
  • Not stated: Management restated the expected full-year 2026 benefits from the network initiatives, previously given as approximately $3 billion. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.