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Twfg, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 25 February 2026: press release. Guidance figures: 3 new. The quarter’s numbers.

Key takeaways

  • Revenue rose 33% on acquisitions: Quarter total revenues rose 33.0% to $68.8 million from $51.7 million. The company attributed the increase to acquired corporate stores, TWFG MGA FL, LLC and double-digit organic growth. Source
  • Organic revenue growth 11.7% in quarter: Organic Revenue Growth Rate was 11.7% for the quarter and 11.6% for the full year. Management cited new business production, modest rate increases and expanded market access. Source
  • Quarter net income and margin rose: Quarter net income was $14.4 million versus $8.2 million, a 20.9% net income margin. Diluted EPS was $0.18 versus $0.11, and Adjusted Diluted EPS was $0.30 versus $0.19. Source
  • Adjusted EBITDA margin expanded 480 basis points: Adjusted EBITDA rose 56.9% to $21.7 million, and the margin was 31.6% versus 26.8%. Management attributed the gain to higher-margin MGA operations and corporate store acquisitions. Source
  • Retention improving, new business solid: Management said retention is improving and new business production is solid across personal, commercial and specialty lines as carrier capacity expands. Source
  • Board authorized $50 million buyback: The Board authorized repurchases of up to $50.0 million of Class A common stock in the first quarter of 2026, subject to market conditions. Source
  • Loften Wells agency joins Memphis: The company agreed to acquire the Loften Wells Insurance agency, which becomes a Memphis, TN corporate location and adds scale to Tennessee operations. Source

“Our fourth quarter performance reflects strong execution across our diversified distribution platforms”

Gordy Bunch, Founder, Chairman and CEO of TWFG

Guidance

AreaPeriodFigureAgainst last quarter
Total revenues Source202615-20% growth, between $285 million and $300 millionNew
Adjusted EBITDA margin Source202622% to 25%New
Organic Revenue Growth Rate Source202610% to 15%New

What changed from last quarter

  • New guidance: The company issued 2026 guidance for total revenues, Adjusted EBITDA margin and Organic Revenue Growth Rate. Source
  • New: The Board authorized a share repurchase program of up to $50.0 million of Class A common stock in the first quarter of 2026. Source
  • New: TWFG agreed to acquire the Loften Wells Insurance agency, to become a corporate location in Memphis, TN. Source
  • New: TWFG General Agency agreed to acquire Asset Protection Insurance Associates, a Texas-based MGA. Source
  • New: Adjusted Net Income was redefined, beginning with 2025, to exclude the impact of sales of non-current assets. Source

Results and growth drivers

  • Revenue rose 33% on acquisitions: Quarter total revenues rose 33.0% to $68.8 million from $51.7 million. The company attributed the increase to acquired corporate stores, TWFG MGA FL, LLC and double-digit organic growth. Source
  • Organic revenue growth 11.7% in quarter: Organic Revenue Growth Rate was 11.7% for the quarter and 11.6% for the full year. Management cited new business production, modest rate increases and expanded market access. Source
  • Quarter net income and margin rose: Quarter net income was $14.4 million versus $8.2 million, a 20.9% net income margin. Diluted EPS was $0.18 versus $0.11, and Adjusted Diluted EPS was $0.30 versus $0.19. Source
  • Full-year revenue up 21.3%: Full-year total revenues rose 21.3% to $247.1 million. Full-year net income was $39.8 million versus $28.6 million, with diluted EPS of $0.51 and Adjusted Diluted EPS of $0.88. Source

Segments and offerings

  • Agency-in-a-Box and corporate branches grew: Quarter Agency-in-a-Box revenue was $39.9 million versus $35.2 million, and Corporate Branches revenue was $10.2 million versus $7.5 million. Source
  • TWFG MGA premium volume up 53%: MGA premium volume rose 53.2%, primarily from the acquisition of TWFG MGA FL, LLC. MGA written premium retention was 93% versus 84% in the prior year quarter. Source
  • Insurance Services full-year revenue rose: Full-year Insurance Services revenue was $194.8 million versus $168.5 million, and full-year TWFG MGA revenue was $50.6 million versus $33.7 million. Source

“We delivered double-digit organic revenue growth, meaningful margin expansion, and continued momentum across both our agency and MGA operations”

Gordy Bunch, Founder, Chairman and CEO of TWFG

Products, customers and lines

  • Personal lines made up 82%: Personal lines written premium was $364.8 million, or 82% of the quarter total, versus $292.8 million. Full-year personal lines written premium was $1.42 billion. Source
  • Commercial lines premium increased: Commercial lines written premium was $78.7 million, or 18% of the quarter total, versus $68.6 million. Full-year commercial lines written premium was $317.2 million. Source
  • TWFG MGA new business premium rose: TWFG MGA new business written premium was $32.4 million versus $15.9 million, and renewal written premium was $49.7 million versus $37.7 million. Source
  • New FL MGA program launched: Management cited the launch of its newest proprietary MGA program in FL as part of the quarter's organic growth. Source

Costs and margins

  • Adjusted EBITDA margin expanded 480 basis points: Adjusted EBITDA rose 56.9% to $21.7 million, and the margin was 31.6% versus 26.8%. Management attributed the gain to higher-margin MGA operations and corporate store acquisitions. Source
  • Commission expense rose 13.8%: Commission expense was $32.9 million, up 13.8%, which management attributed to continued expansion in production. Source
  • Salaries rose with headcount: Salaries and employee benefits were $10.0 million, up 30.7%, mainly from headcount tied to the acquisition strategy and support for long-term growth. Source
  • Other administrative costs rose 34.6%: Other administrative expenses were $6.7 million, up 34.6%, primarily from public company operating costs and growth investments. Source

“Like prior industry shifts, we believe technology strengthens high-quality distribution rather than replaces it”

Gordy Bunch, Founder, Chairman and CEO of TWFG

Demand and written premium

  • Industry conditions improved in quarter: Management said carriers re-entered key property markets during the quarter and pricing trends began to moderate. Source
  • Retention improving, new business solid: Management said retention is improving and new business production is solid across personal, commercial and specialty lines as carrier capacity expands. Source
  • Quarter written premium up 22.7%: Total written premium for the quarter was $443.4 million, up from $361.4 million. Full-year written premium was $1.7 billion, up 17.3%, and consolidated retention was 92% versus 91%. Source
  • Full-year organic growth from retention: Management said full-year organic growth benefited from stabilizing retention in a moderating rate environment, supporting new business and cross-sell activity. Source

Capital, cash and shareholder returns

  • Board authorized $50 million buyback: The Board authorized repurchases of up to $50.0 million of Class A common stock in the first quarter of 2026, subject to market conditions. Source
  • Repurchases not obligatory: Management said the program does not commit the company to any specific number of shares and can be suspended or discontinued at any time. Source
  • Cash and equivalents $155.9 million: Unrestricted cash and cash equivalents were $155.9 million at December 31, 2025, versus $195.8 million a year earlier. Restricted cash was $12.0 million. Source
  • Adjusted free cash flow increased: Quarter Adjusted Free Cash Flow was $13.3 million versus $5.7 million. Full-year Adjusted Free Cash Flow was $42.1 million versus $28.2 million. Source
  • Revolver fully unused at year end: The $50.0 million revolving credit facility was fully unused at December 31, 2025, and term notes payable were $4.0 million. Source
  • Acquisitions balanced with capital returns: Management said it intends to balance acquisitions and organic growth investment with prudent capital returns to shareholders. Source

Strategy, acquisitions and technology

  • Loften Wells agency joins Memphis: The company agreed to acquire the Loften Wells Insurance agency, which becomes a Memphis, TN corporate location and adds scale to Tennessee operations. Source
  • Asset Protection MGA acquisition agreed: Management said the Asset Protection acquisition adds distribution partners for existing MGA programs and a management team with underwriting expertise. Source
  • AI-enabled proprietary technology investment: Management said it is investing in proprietary technology with AI-enabled capabilities to reduce friction in buying and servicing and improve agent productivity. Source
  • Recruiting and producer development continue: Management said it continued targeted recruiting, producer development and accretive acquisitions, alongside a retail footprint and MGA program expansion. Source

Non-GAAP definitions and corrections

  • Adjusted Net Income definition changed: Adjusted Net Income was redefined to exclude the impact of sales of non-current assets, beginning with 2025. Source
  • Second-quarter gain presentation corrected: A second-quarter 2025 gain on sale of non-current assets had not been excluded from Adjusted measures. Fourth quarter and full-year presentation corrects this; GAAP results were unaffected. Source
  • Adjusted EBITDA change not recast: The Adjusted EBITDA definition change had no material effect, and prior-period amounts were not recast. Source

Coming up, as management said on 25 February 2026

  • Loften Wells Memphis location begins: Management said the Loften Wells agency will become a corporate location in Memphis on March 1. Source
  • Repurchase execution methods: Management said repurchases may be made from time to time in the open market or through privately negotiated transactions. Source

Earlier plans management reported on

  • Not stated: The prior release anticipated double-digit organic growth and accretive M&A activity throughout 2026. This release does not state a status against that expectation.
  • Not stated: The prior release expressed confidence in achieving tightened 2025 guidance. This release reports full-year 2025 results without stating a status against that guidance.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.