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ThredUp Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 4 November 2026: press release. Guidance figures: 1 raised, 7 lowered, 2 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 7% year-over-year: Third-quarter revenue was $88.2 million, against $82.2 million a year earlier. Gross profit was $69.0 million, up 6% year-over-year. Source
  • Net loss rose to $5.5 million: Net loss was $5.5 million, or 6.2% of revenue, against $4.2 million, or 5.2% of revenue, a year earlier. Loss per share, basic and diluted, was $(0.04). Source
  • Record active buyers reached 1.82 million: Active Buyers rose 16% year-over-year to 1.82 million, which the release described as a record. Source
  • Gross margin fell to 78.2%: Gross margin was 78.2%, against 79.4% a year earlier and 79.9% in the second quarter. Source
  • Fourth-quarter revenue range lowered: Fourth-quarter revenue is now $77.0 million to $79.0 million, a 2% decline at the midpoint, against $85.0 million to $87.0 million in the prior release. Source
  • Fourth-quarter margin ranges lowered: Gross margin of 76.5% to 77.5% and Adjusted EBITDA margin of (4.0)% to (2.0)% replace 77.5% to 78.5% and approximately 6.0%. Source
  • Full-year revenue range lowered: Full-year revenue is $337.7 million to $339.7 million, 9% growth at the midpoint, against $344.4 million to $348.4 million, or 11% growth, previously. Source

“We're proud to report a record quarter for active buyers, orders and items sold, delivering clear value for our buyers in Q3,”

ThredUp CEO and co-founder James Reinhart

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefourth quarter 2026$77.0 million to $79.0 millionLowered from $85.0 million to $87.0 million
Gross margin Sourcefourth quarter 202676.5% to 77.5%Lowered from 77.5% to 78.5%
Adjusted EBITDA margin Sourcefourth quarter 2026(4.0)% to (2.0)%Lowered from approximately 6.0%
Stock-based compensation expense Sourcefourth quarter 2026$6.0 millionRaised from $5.9 million
Depreciation and amortization Sourcefourth quarter 2026$3.3 millionKept
Revenue Sourcefull fiscal year 2026$337.7 million to $339.7 millionLowered from $344.4 million to $348.4 million
Gross margin Sourcefull fiscal year 202678.5% to 78.7%Lowered from 78.7% to 79.1%
Adjusted EBITDA margin Sourcefull fiscal year 20262.4% to 2.8%Lowered from approximately 4.7%
Stock-based compensation expense Sourcefull fiscal year 2026$22.3 millionLowered from $23.3 million
Depreciation and amortization Sourcefull fiscal year 2026$14.0 millionKept

What changed from last quarter

  • Guidance lowered: Fourth-quarter revenue, gross margin and Adjusted EBITDA margin ranges are lower than the ranges in the second-quarter release. Source
  • Guidance lowered: Full-year revenue, gross margin and Adjusted EBITDA margin ranges are lower than the ranges in the second-quarter release. Source
  • Guidance raised: Fourth-quarter stock-based compensation expense estimate rose to $6.0 million from $5.9 million. Source
  • Guidance lowered: Full-year stock-based compensation expense estimate fell to $22.3 million from $23.3 million. Source
  • Guidance kept: Depreciation and amortization estimates of $3.3 million for the fourth quarter and $14.0 million for the full year are unchanged from the prior release. Source
  • New: Adjusted EBITDA now also excludes legal settlement and fees. The prior release's definition did not include that item. Source

Results and growth drivers

  • Revenue rose 7% year-over-year: Third-quarter revenue was $88.2 million, against $82.2 million a year earlier. Gross profit was $69.0 million, up 6% year-over-year. Source
  • Net loss rose to $5.5 million: Net loss was $5.5 million, or 6.2% of revenue, against $4.2 million, or 5.2% of revenue, a year earlier. Loss per share, basic and diluted, was $(0.04). Source
  • Revenue against prior third-quarter range: The second-quarter release gave third-quarter revenue guidance of $87.0 million to $89.0 million. Reported third-quarter revenue was $88.2 million.
  • Second-quarter revenue was $90.8 million: Second-quarter revenue was $90.8 million, up 17% year-over-year, which the second-quarter release described as a record.

Buyers, orders and items

  • Record active buyers reached 1.82 million: Active Buyers rose 16% year-over-year to 1.82 million, which the release described as a record. Source
  • Orders rose 17% to 1.89 million: Orders for the third quarter were 1.89 million, up 17% from the third quarter last year. Source
  • Buyer and order growth slowed: In the second quarter, Active Buyers grew 21% to 1.77 million and Orders grew 22% to 1.87 million. Third-quarter growth rates were 16% and 17%.
  • Active Buyer definition: An Active Buyer is counted when a buyer has made at least one purchase in the last twelve months. A person with several accounts can be counted more than once. Source

“Even as we navigate a highly competitive environment, we remain focused on innovating across the product experience to compound our competitive advantages as a managed marketplace.”

ThredUp CEO and co-founder James Reinhart

Gross margin and costs

  • Gross margin fell to 78.2%: Gross margin was 78.2%, against 79.4% a year earlier and 79.9% in the second quarter. Source
  • Gross profit rose 6%: Gross profit was $69.0 million, up 6% year-over-year, while revenue grew 7% over the same period. Source
  • Marketing and SG&A moved in opposite directions: Marketing expense was $18.2 million, against $16.2 million a year earlier. Sales, general and administrative expense was $13.7 million, against $14.9 million. Source
  • Operations and technology spending rose: Operations, product and technology expense was $42.5 million, against $38.5 million a year earlier. Source

Adjusted EBITDA and non-cash items

  • Adjusted EBITDA margin was 4.0%: Adjusted EBITDA was $3.5 million, or 4.0% of revenue, against $3.8 million, or 4.6%, a year earlier. Source
  • Nine-month Adjusted EBITDA was $11.0 million: Nine-month Adjusted EBITDA was $11.0 million, or 4.2% of revenue, against $10.6 million, or 4.6%, a year earlier. Source
  • Stock compensation and D&A rose: Stock-based compensation was $4.9 million, against $4.4 million, and depreciation and amortization was $3.2 million, against $3.1 million. Legal settlement and fees of $0.5 million were excluded this quarter. Source

Guidance for fourth quarter and full year

  • Fourth-quarter revenue range lowered: Fourth-quarter revenue is now $77.0 million to $79.0 million, a 2% decline at the midpoint, against $85.0 million to $87.0 million in the prior release. Source
  • Fourth-quarter margin ranges lowered: Gross margin of 76.5% to 77.5% and Adjusted EBITDA margin of (4.0)% to (2.0)% replace 77.5% to 78.5% and approximately 6.0%. Source
  • Full-year revenue range lowered: Full-year revenue is $337.7 million to $339.7 million, 9% growth at the midpoint, against $344.4 million to $348.4 million, or 11% growth, previously. Source
  • Full-year margin ranges lowered: Full-year gross margin of 78.5% to 78.7% and Adjusted EBITDA margin of 2.4% to 2.8% replace 78.7% to 79.1% and approximately 4.7%. Source
  • Stock compensation estimates changed: Fourth-quarter stock-based compensation is now $6.0 million, against $5.9 million. Full-year is $22.3 million, against $23.3 million. Source

Cash, balance sheet and free cash flow

  • Cash and securities reached $57.6 million: Cash, restricted cash and marketable securities ended the quarter at $57.6 million, up $0.2 million from the prior quarter. Source
  • Nine-month free cash flow was $2.4 million: Non-GAAP free cash flow was $2.4 million for nine months, against $3.4 million. Net cash provided by operating activities was $11.2 million, against $12.1 million. Source
  • Capital spending of $8.7 million: Purchases of property and equipment were $8.7 million for nine months, essentially unchanged from the prior-year period. Source
  • Long-term debt rose to $17.7 million: Long-term debt, net of current portion, was $17.7 million at September 30, against $14.3 million at December 31, 2025. The current portion was nil, against $3.9 million. Source
  • Shares outstanding rose to 132.8 million: Shares issued and outstanding were 132,849 thousand at September 30, 2026, against 127,027 thousand at December 31, 2025. Source

Platform, clients and scale

  • Platform described as managed marketplace: The company describes its proprietary operating platform as the foundation of its managed marketplace, covering processing infrastructure, software and data science. Source
  • Resale-as-a-Service clients use platform: The company says leading brands and retailers use its platform for customizable, scalable resale experiences. The release gives no client count. Source
  • Items processed reached 250 million: The company boilerplate cites over 250 million unique secondhand items processed from 60,000 brands across 100 categories, up from over 200 million in the prior release. Source

Figures management reported

FigureReported
Gross margin Source78.2%

Risks management discussed

  • External: Management cites a highly competitive environment and says it is focused on product innovation to compound its advantages as a managed marketplace. Source
  • Financial: The company says projected net loss could be materially greater than the estimated Adjusted EBITDA margin indicates, because stock-based compensation and depreciation estimates are uncertain. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.