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SmartRent, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 4 March 2026: press release. The quarter’s numbers.

Key takeaways

  • Fourth-quarter revenue rose 3%: Fourth-quarter total revenue was $36.5 million, up about 3% from $35.4 million a year earlier. Source
  • Second-half Adjusted EBITDA loss narrowed: The Adjusted EBITDA loss was $2.7 million in the second half against $13.7 million in the first half. Full-year Adjusted EBITDA was $(16.4) million, against $(9.9) million. Source
  • Fourth-quarter Adjusted EBITDA turned positive: Fourth-quarter Adjusted EBITDA was $0.2 million, compared with a $7.4 million loss in the same quarter of 2024. Source
  • Full-year net loss included impairment: Full-year net loss was $60.6 million, against $33.6 million in 2024, including a goodwill impairment charge recorded in the first quarter of 2025. Source
  • Core Revenue rose 12% in quarter: Core Revenue, which is total revenue without hub amortization, was $33.8 million in the fourth quarter, up about 12%. Source
  • SaaS revenue rose 13% in quarter: Fourth-quarter SaaS revenue was $15.4 million, up about 13%, and 8% above the third quarter of 2025. Source
  • Units booked rose 24% in quarter: Units Booked were 25,634 in the fourth quarter, up 24%, which the company linked to customer demand and booking activity. Source
  • Gross margin rose to 38.6%: Total gross margin was 38.6% in the fourth quarter, up about 990 basis points, which management linked to cost actions, productivity and revenue mix. Source

“The second half and specifically the fourth quarter of 2025 were periods of substantial progress for SmartRent.”

Frank Martell, President and CEO of SmartRent

Guidance

AreaPeriodFigureAgainst last quarter
Hub amortization revenue Source2026less than $5.0 million

What changed from last quarter

  • New: Core Revenue is added as a non-GAAP measure. The February update defined only EBITDA and Adjusted EBITDA. Source

Results and profitability

  • Fourth-quarter revenue rose 3%: Fourth-quarter total revenue was $36.5 million, up about 3% from $35.4 million a year earlier. Source
  • Full-year revenue fell 13%: Full-year total revenue was $152.3 million, down about 13% from $174.9 million in fiscal 2024. Source
  • Second-half Adjusted EBITDA loss narrowed: The Adjusted EBITDA loss was $2.7 million in the second half against $13.7 million in the first half. Full-year Adjusted EBITDA was $(16.4) million, against $(9.9) million. Source
  • Fourth-quarter Adjusted EBITDA turned positive: Fourth-quarter Adjusted EBITDA was $0.2 million, compared with a $7.4 million loss in the same quarter of 2024. Source
  • Fourth-quarter net loss narrowed: The fourth-quarter net loss was $3.2 million, compared with $11.4 million a year earlier. Source
  • Full-year net loss included impairment: Full-year net loss was $60.6 million, against $33.6 million in 2024, including a goodwill impairment charge recorded in the first quarter of 2025. Source

Revenue mix and segments

  • Core Revenue rose 12% in quarter: Core Revenue, which is total revenue without hub amortization, was $33.8 million in the fourth quarter, up about 12%. Source
  • Core Revenue fell 11% for the year: Full-year Core Revenue was $136.9 million, down about 11% from $153.3 million. Source
  • Hardware revenue rose 20% in quarter: Fourth-quarter hardware revenue was $12.5 million, up about 20% from $10.4 million. Source
  • Hardware revenue fell 30% for the year: Full-year hardware revenue was $58.0 million, down 30% from $82.8 million in 2024. Source
  • Non-cash hub amortization nearly halved: Hub amortization was $2.7 million in the fourth quarter against $5.2 million a year earlier. Hosted services revenue of $18.1 million was down 4%. Source
  • Professional services revenue fell 6%: Fourth-quarter professional services revenue was $5.9 million, down about 6% from $6.2 million. Source

“Our fourth quarter results were significantly improved, reflecting the decisive actions taken during the second half of the year to stabilize the business”

Daryl Stemm, Chief Financial Officer of SmartRent

SaaS revenue and margins

  • SaaS revenue rose 13% in quarter: Fourth-quarter SaaS revenue was $15.4 million, up about 13%, and 8% above the third quarter of 2025. Source
  • Full-year SaaS revenue rose 12%: Full-year SaaS revenue was $57.8 million, up about 12% from $51.6 million in 2024. Source
  • SaaS gross profit rose 12% in quarter: SaaS gross profit was $14.4 million, up about 12% year over year and 43% sequentially, which the company attributed to cost discipline and operating leverage. Source
  • SaaS ARPU rose 3% in quarter: SaaS ARPU was $5.83 in the fourth quarter, up about 3% from $5.68. Full-year SaaS ARPU was $5.67, up about 1%. Source

Demand and deployments

  • Units booked rose 24% in quarter: Units Booked were 25,634 in the fourth quarter, up 24%, which the company linked to customer demand and booking activity. Source
  • New units deployed fell 7%: New Units Deployed were 20,800, down 7% from 22,459, which the company linked to the timing of customer implementation schedules. Source
  • Bookings measure contract value and ARR: Bookings are defined as contract value of hardware, professional services and first-year ARR on binding orders, including renewals and upgrades. Source

“As we move into 2026, our priorities remain squarely on accelerating profitable revenue growth, and at the same time, expanding our operating leverage.”

Daryl Stemm, Chief Financial Officer of SmartRent

Costs, margins and pricing

  • Gross margin rose to 38.6%: Total gross margin was 38.6% in the fourth quarter, up about 990 basis points, which management linked to cost actions, productivity and revenue mix. Source
  • Hosted services margin rose to 75.7%: Hosted services gross margin was 75.7%, up about 900 basis points. Service-provider credits issued during the quarter were cited as a driver. Source
  • Hardware margin fell on mix: Hardware gross margin fell about 120 basis points, on product mix and lower shipment volume tied to the move away from bulk deals. Source
  • Professional services reached break-even: Professional services gross profit was about $41 thousand in the fourth quarter, against a $2.8 million loss a year earlier. Source
  • Operating expenses fell 22% in quarter: Fourth-quarter operating expenses were $18.0 million, down 22% from $23.1 million. Source
  • Full-year gross margin fell 180 basis points: Full-year gross margin was 32.7%, down about 180 basis points, mainly on lower hardware contribution from product mix. Source

Capital, cash and returns

  • Year-end cash about $105 million, no debt: The company reported year-end cash of about $105 million and no debt. Source
  • Share repurchases used $4.9 million: Under a $50 million program, about 5.1 million shares were repurchased for $4.9 million in the year, leaving about $16.8 million available. Source
  • Cash rose $4.5 million in quarter: Cash increased $4.5 million in the quarter to $104.6 million, and the $75 million credit facility is undrawn. Source

Strategy and investment

  • Platform expansion and AI use planned: Management plans to expand platform capabilities and use AI to add return for property owners and operators. Source
  • Installed base seen as competitive moat: Management said an expanding installed base strengthens its competitive moat and supports growth in SaaS revenues. Source
  • Deployed base expected to keep growing: Management expects the deployed base to keep expanding in 2026, drawing on investment in sales and technology. Source

Figures management reported

FigureReported
Annual recurring revenue Source$61.6 million, up 13% year over year
Large customers Source15 of the top 20 multifamily operators
Units deployed Source890,870, up 10%

Risks management discussed

  • Demand: The full-year revenue decline is linked to the move away from bulk hardware deals that were not aligned with implementation timing. Source

Earlier plans management reported on

  • Met: The CEO said the company returned to positive Adjusted EBITDA exiting the year, in line with earlier earnings-call commitments. Source
  • Met: The fourth quarter was reported as the first quarter of year-over-year growth in the last seven quarters. Source
  • Not stated: The February update targeted run-rate cash flow neutrality exiting Q4 2025. The March release does not state a result for it.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.