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Rackspace Technology, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 9 November 2026: press release. Guidance figures: 3 raised, 1 lowered, 5 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell year over year: Nine-month revenue was $1,957.3 million, down 2.3% against the prior-year period. Source
  • Public Cloud profit rose: Public Cloud segment operating profit was $27.2 million, or 7.8% of segment revenue, against $14.0 million, or 3.3%, a year earlier. Source
  • Private Cloud profit margin fell: Private Cloud segment operating profit was $53.4 million, or 20.5% of segment revenue, against $67.2 million, or 26.9%. Source
  • Quarterly operating cash flow positive: Quarterly operating cash flow was positive, while the cash flow statement covers nine months separately. Source
  • Liquidity below prior quarter: Total liquidity was lower than the $202 million reported at June 30, 2026, in the previous release. Source

“translating our go-to-market efforts and large existing capacity footprint into further commitments, rapid deployments and high margin operations”

Gajen Kandiah, Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue SourceFY 2026$2,510 - $2,560 millionRaised from $2,450 - $2,550 million
Private Cloud revenue SourceFY 2026$995 - $1,015 millionLowered from $1,000 - $1,050 million
Public Cloud revenue SourceFY 2026$1,515 - $1,545 millionRaised from $1,450 - $1,500 million
Non-GAAP Operating Profit SourceFY 2026$125 - $135 millionKept
Adjusted EBITDA SourceFY 2026$285 - $295 millionKept
Non-GAAP Loss Per Share SourceFY 2026($0.25) - ($0.30)Kept
Non-GAAP Other Income (Expense) SourceFY 2026($220) - ($230) millionKept
Non-GAAP Tax Expense Rate SourceFY 202626%Kept
Non-GAAP Weighted Average Shares (millions) SourceFY 2026265 - 275 millionRaised from 250 - 260 million

What changed from last quarter

  • Guidance raised: Total revenue guidance was raised. Source
  • Guidance raised: Public Cloud revenue guidance was raised. Source
  • Guidance lowered: Private Cloud revenue guidance range was lowered. Source
  • Guidance raised: Weighted average share count guidance range was raised. Source
  • Guidance kept: Profit guidance for Non-GAAP Operating Profit and Adjusted EBITDA was maintained. Source

Results and profit trends

  • Revenue fell year over year: Nine-month revenue was $1,957.3 million, down 2.3% against the prior-year period. Source
  • Operating loss narrowed: Non-GAAP Operating Profit was $36 million, up 12%, against $32 million a year earlier. Source
  • Per-share loss narrowed: Net loss was $54 million, against $67 million a year earlier. Non-GAAP Loss Per Share was $(0.06), against $(0.05). Source
  • Nine-month loss from operations narrowed: Nine-month net loss was $112.7 million, against $193.1 million a year earlier, including a $62.5 million gain on debt extinguishment. Source

Segment revenue and profit

  • Public Cloud profit rose: Public Cloud segment operating profit was $27.2 million, or 7.8% of segment revenue, against $14.0 million, or 3.3%, a year earlier. Source
  • Private Cloud profit margin fell: Private Cloud segment operating profit was $53.4 million, or 20.5% of segment revenue, against $67.2 million, or 26.9%. Source
  • Nine-month segment revenue split: Over nine months, Private Cloud segment revenue grew while Public Cloud revenue declined, on a reported basis. Source

Costs and margins

  • Gross profit fell: Gross profit fell $16.8 million, or 12.9%, and the company's gross margin declined from the prior-year quarter. Source
  • Selling and admin costs fell: Selling, general and administrative expenses fell $38.2 million, or 23.3%, year over year. Source
  • Restructuring charges excluded from non-GAAP: Restructuring and transformation expenses are excluded from the company's non-GAAP measures; quarterly charges were higher than the prior-year quarter. Source
  • Corporate costs fell: Corporate function costs, which are not allocated to segments, were lower than the prior-year quarter. Source

Cash flow and capital spending

  • Quarterly operating cash flow positive: Quarterly operating cash flow was positive, while the cash flow statement covers nine months separately. Source
  • Nine-month operating cash flow lower: Nine-month operating cash flow was lower than the prior year; the change in accounts receivable was a $68.5 million source of cash. Source
  • Capital spending rose: Nine-month purchases of property, equipment and software were $65.8 million, compared to $57.1 million a year earlier. Source

Liquidity, debt and share count

  • Liquidity below prior quarter: Total liquidity was lower than the $202 million reported at June 30, 2026, in the previous release. Source
  • Non-current debt rose: Non-current debt was $2,770.2 million at September 30, against $2,718.7 million at December 31, 2025. Source
  • Stock issuance proceeds in nine months: The company reported no such proceeds in the prior-year nine months; shares outstanding increased over the period. Source
  • Share count rose in nine months: Shares outstanding rose during the nine months, with part of the increase tied to stock issued for property and equipment. Source

Strategy and leadership

  • Outcomes-as-a-Service model described: The company describes its offering as an Outcomes-as-a-Service model across infrastructure, data foundations and engineering for regulated sectors. Source
  • Platform launch cited in prior release: The previous quarter's release reported the platform launch, with AMD and Palantir as backing partners.
  • Kandiah enters second year: Kandiah, the chief executive officer, marked the start of his second year in the role. Source

Figures management reported

FigureReported
Private Cloud revenue Source$260 million, up 4.2% on a reported and constant currency basis
Public Cloud revenue Source$349 million, down 17.2% on a reported and constant currency basis

Risks management discussed

  • Financial: Share-count guidance excludes possible ATM dilution, since future issuance depends on share price and market conditions. Source
  • Regulatory: Management said the non-GAAP tax rate could change, citing the evolving global tax environment and shifts in geographic earnings mix. Source
  • Financial: Future non-GAAP adjustments may resemble prior ones, and their impact could be significant. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.