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NU Skin Enterprises, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. Guidance figures: 2 lowered, 3 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell 14.6% year on year: Revenue was $311.0 million against $364.2 million, down 14.6%; constant-currency change was (13.5)% and FX reduced revenue by $3.9 million. Nine-month revenue was $951.7 million, down 14.6%. Source
  • Diluted EPS was $(0.02): Diluted EPS was $(0.02) against $0.34, or $0.10 excluding certain charges. The company reported a net loss of $0.7 million, against net income of $17.1 million a year earlier. Source
  • Nu Skin business revenue down 19.2%: Total Nu Skin revenue was $252.6 million against $312.6 million, down 19.2% (18.0% at constant currency). Nine-month Nu Skin revenue was $795.7 million, down 15.3%. Source
  • Customers down 18% year on year: Customers totaled 609,469, against 746,256, down 18%. The Americas fell 27% and Europe & Africa 21%; Mainland China fell 15%, South Korea 18% and Japan 8%. Source
  • Gross margin fell 5.5 points: Gross margin was 65.0% against 70.5%; the Nu Skin business was 76.6% against 77.7%. Cost of sales was $108.8 million against $107.5 million, on revenue $53.2 million lower. Source
  • Full-year revenue range lowered: Full-year 2026 revenue is now projected at $1.26 billion to $1.29 billion, down 15% to 13%, against $1.28 billion to $1.35 billion previously. Source
  • Fourth-quarter revenue projected at $310 to $340 million: Fourth-quarter revenue is projected at $310 million to $340 million, down 16% to 8%, and diluted EPS at $0.05 to $0.15, or $0.11 to $0.21 excluding certain charges. Source

“Third quarter revenue came in within our guidance range as we continued executing on our strategic priorities amid a challenging operating environment,”

Ryan Napierski, Nu Skin president and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Revenue Sourcefourth quarter of 2026$310 to $340 millionNew
Diluted EPS Sourcefourth quarter of 2026$0.05 to $0.15; $0.11 to $0.21 adjustedNew
Revenue Sourcefull-year 2026$1.26 to $1.29 billionLowered from $1.28 to $1.35 billion
Diluted EPS Sourcefull-year 2026$(5.08) to $(4.98); $0.55 to $0.65 adjustedLowered from $(4.90) to $(4.73); $0.70 to $0.90 adjusted
FX impact on revenue Sourcefull-year 2026approximately (1)%Kept
Other charges Sourcefourth quarter of 2026approximately $5.0 millionNew

What changed from last quarter

  • Guidance lowered: The 2026 revenue range moved from $1.28 billion to $1.35 billion to $1.26 billion to $1.29 billion, and the 2026 EPS range was lowered on both GAAP and adjusted bases. Source
  • New guidance: Fourth-quarter 2026 revenue and EPS guidance was given; the second-quarter release gave guidance only for the third quarter and full year. Source
  • Guidance kept: The 2026 FX impact remains approximately (1)%, the same as in the second-quarter release. Source
  • New: Management previewed next anti-aging offerings focused on women’s health at the Japan convention; the second-quarter release did not mention them. Source

Quarter revenue and earnings

  • Revenue fell 14.6% year on year: Revenue was $311.0 million against $364.2 million, down 14.6%; constant-currency change was (13.5)% and FX reduced revenue by $3.9 million. Nine-month revenue was $951.7 million, down 14.6%. Source
  • Diluted EPS was $(0.02): Diluted EPS was $(0.02) against $0.34, or $0.10 excluding certain charges. The company reported a net loss of $0.7 million, against net income of $17.1 million a year earlier. Source
  • Operating income fell to $5.1 million: Operating income was $5.1 million against $21.6 million. Operating margin was 1.6%, or 3.7% excluding certain charges, against 5.9%; the income tax rate was 139.3%, or 42.7% excluding certain charges. Source

Segments and regions

  • Nu Skin business revenue down 19.2%: Total Nu Skin revenue was $252.6 million against $312.6 million, down 19.2% (18.0% at constant currency). Nine-month Nu Skin revenue was $795.7 million, down 15.3%. Source
  • Rhyz Manufacturing revenue up 19.3%: Rhyz Manufacturing revenue was $56.8 million against $47.6 million, up 19.3%. Total Rhyz revenue was $58.4 million, up 13.2%, while Rhyz Other fell 59.6% to $1.6 million. Source
  • Korea and Europe fell most: South Korea fell 30.7%, Europe & Africa 26.6% and Southeast Asia/Pacific 23.5%. Hong Kong/Taiwan fell 19.1%, Nu Skin Americas 17.0%, Japan 13.3% and Mainland China 10.9%. Source
  • Nu Skin Other revenue increased: Nu Skin Other revenue was $1.9 million against $0.2 million in the prior-year quarter. Source

“We continue to see adoption of our Prysm iO platform, including year-to-date growth in revenue from our flagship LifePak nutritional supplements.”

Ryan Napierski, Nu Skin president and CEO

Customers, affiliates and sales leaders

  • Customers down 18% year on year: Customers totaled 609,469, against 746,256, down 18%. The Americas fell 27% and Europe & Africa 21%; Mainland China fell 15%, South Korea 18% and Japan 8%. Source
  • Paid affiliates and leaders declined: Paid Affiliates were 116,449, down 10%, and Sales Leaders were 26,995, down 13%. In the Americas, Sales Leaders fell 18% and Paid Affiliates fell 7%. Source
  • Mainland China leader count declined: Mainland China Sales Leaders were 5,889, down 10%, and Mainland China Paid Affiliates were 17,121, down 6%. Japan Sales Leaders fell 8% to 6,154. Source

Products and events

  • Prysm iO adoption continues: Management said it continues to see adoption of the Prysm iO platform, with year-to-date revenue from the flagship LifePak nutritional supplements up. Source
  • Nu Skin LIVE held in Japan: The Nu Skin LIVE global convention was held in Japan with 12,000 sales leaders. Management previewed next anti-aging offerings focused on women’s health; no launch date was given. Source

“During the quarter, we held our Nu Skin LIVE global convention in Japan, where we were excited to gather with 12,000 of our sales leaders and preview our next anti-aging offerings focused on women’s health.”

Ryan Napierski, Nu Skin president and CEO

Costs, margins and charges

  • Gross margin fell 5.5 points: Gross margin was 65.0% against 70.5%; the Nu Skin business was 76.6% against 77.7%. Cost of sales was $108.8 million against $107.5 million, on revenue $53.2 million lower. Source
  • Selling expense ratio improved: Selling expenses were 33.2% of revenue against 35.8%, or $103.2 million against $130.3 million; the Nu Skin business ratio was 40.9% against 41.7%. Source
  • G&A ratio rose to 30.2%: General and administrative expenses were 30.2% of revenue against 28.8%, or $93.9 million against $104.8 million, in the quarter. Source
  • Other charges of $6.3 million excluded: Other charges of $6.3 million, including employee severance and professional fees, were excluded from adjusted figures; the related tax effect was $0.9 million. Source

Guidance for fourth quarter and 2026

  • Full-year revenue range lowered: Full-year 2026 revenue is now projected at $1.26 billion to $1.29 billion, down 15% to 13%, against $1.28 billion to $1.35 billion previously. Source
  • Full-year EPS range lowered: Full-year 2026 diluted EPS is now projected at $(5.08) to $(4.98), against $(4.90) to $(4.73) previously; adjusted EPS is $0.55 to $0.65, against $0.70 to $0.90. Source
  • Fourth-quarter revenue projected at $310 to $340 million: Fourth-quarter revenue is projected at $310 million to $340 million, down 16% to 8%, and diluted EPS at $0.05 to $0.15, or $0.11 to $0.21 excluding certain charges. Source
  • Fourth-quarter other charges about $5 million: Management expects approximately $5.0 million of fourth-quarter other charges, all cash-based transition costs, to be excluded from adjusted EPS. Source

Cash, balance sheet and shareholder returns

  • Dividends paid, no repurchases: Dividend payments were $2.9 million and stock repurchases were $0.0 million. $137.3 million remained under the repurchase authorization at quarter end. Source
  • Cash fell to $164.9 million: Cash and cash equivalents were $164.9 million at September 30, against $238.6 million at December 31, 2025. Total debt was $203.7 million, including $20.0 million current. Source
  • Equity fell on net loss: Total stockholders’ equity was $547.5 million against $805.2 million at year-end. The nine-month net loss of $248.7 million included $80.7 million of impairment expenses and a $167.5 million valuation allowance on deferred tax assets. Source
  • Goodwill and other assets fell: Goodwill was $4.8 million against $83.6 million at December 31, 2025, and other assets were $120.9 million against $280.2 million. Inventories rose to $191.7 million from $178.6 million. Source

Leadership and company description

  • Interim CFO gave guidance: Chelsea Lantz, interim chief financial officer, presented the 2026 and fourth-quarter projections; Ryan Napierski is named as Nu Skin president and CEO. Source
  • Re-alignment of organizational resources: The second-quarter release said management was re-aligning organizational resources; the third-quarter release reports employee severance within other charges.
  • Company description names Rhyz: The company description now names Nu Skin and Rhyz Inc. within the family of companies; the second-quarter release described Rhyz as the strategic investment arm. Source

Coming up, as management said on 5 November 2026

  • Sequential growth expected in fourth quarter: Management said it is focused on affiliate and customer engagement through the holiday season and anticipates sequential growth in the fourth quarter. Source

Figures management reported

FigureReported
Customers Source609,469 (down 18%)
Paid Affiliates Source116,449 (down 10%)
Sales Leaders Source26,995 (down 13%)

Risks management discussed

  • External: Management cited a challenging operating environment alongside continued work on strategic priorities. Source
  • External: Foreign-currency translation reduced third-quarter revenue by $3.9 million, or 1.1%. Source
  • Financial: Other charges of about $5.0 million in cash-based transition costs are anticipated for the fourth quarter. Source

Earlier plans management reported on

  • Met: Management said third-quarter revenue of $311.0 million came in within the guidance range it had given. Source
  • Not stated: The second-quarter release anticipated third-quarter other charges of about $5 million in cash-based transition cost; the third-quarter release reports $6.3 million of other charges.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.