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Insight Enterprises Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 5 November 2026: press release. Guidance figures: 2 raised, 2 narrowed, 4 kept. The quarter’s numbers.

Key takeaways

  • Net sales up 22% in quarter: Net sales reached $2.4 billion, against $2.0 billion a year earlier. Source
  • Gross profit up 20% year over year: Gross profit was $523.2 million, with product gross profit up 17% and services gross profit up 23%. Source
  • GAAP net earnings down 57%: Net earnings were $22.2 million, or 0.9% of net sales, and diluted EPS was $0.74, down 54%. Source
  • Adjusted diluted EPS up 34%: Adjusted net earnings rose 28% to $107.3 million, and Adjusted EBITDA rose 22% to $177.4 million. Source
  • APAC sales more than doubled: APAC net sales rose 104% to $120.0 million, and APAC gross profit rose 121% to $39.0 million. APAC GAAP earnings from operations were a loss of $22.3 million. Source
  • Hardware sales up, software down: Hardware product net sales rose 32% and reached 62% of net sales. Software is 17% of net sales, after product sales fell 3%. Source
  • Selling costs rose 29%: Selling and administrative expenses rose 29% to $428.6 million, while adjusted expenses rose 19%. Drivers were earnout valuation, variable pay and Q4 2025 acquisitions. Source
  • Operating cash flow positive in quarter: Cash provided by operating activities was $128.4 million for the quarter. Source

“Gross profit increased 20%, adjusted earnings from operations grew 23%, and adjusted diluted earnings per share increased 34%,”

Jack Azagury, President and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Gross profit growth Sourcefull year 202612.5% to 14.0%Raised from 8% to 10%
Gross margin Sourcefull year 2026approximately 21.5%Narrowed, top end cut from between 21.5% and 22.0%
Adjusted diluted earnings per share Sourcefull year 2026$13.55 to $13.75Raised from $12.20 to $12.70
Interest and other expenses Sourcefull year 2026approximately $95 millionKept
Effective tax rate Sourcefull year 2026approximately 25.5%Narrowed, top end cut from 25.5% to 26.5%
Capital expenditures Sourcefull year 2026between approximately $20 million and $30 millionKept
Average diluted share count Sourcefull year 2026approximately 30.0 million sharesKept
Acquisition-related intangibles amortization (excluded from Adjusted EPS) Sourcefull year 2026approximately $83.4 millionKept

What changed from last quarter

  • Guidance raised: Full-year gross profit growth expectation raised from 8% to 10% to 12.5% to 14.0%. Source
  • Guidance raised: Full-year Adjusted diluted EPS range raised from $12.20 to $12.70 to $13.55 to $13.75. Source
  • Guidance lowered: Full-year gross margin range of 21.5% to 22.0% replaced by approximately 21.5%. Source
  • Guidance lowered: Full-year effective tax rate range of 25.5% to 26.5% narrowed to approximately 25.5%. Source
  • New: Voluntary separation program started in the third quarter; its costs are included in severance and restructuring expenses. Source

Results and growth drivers

  • Net sales up 22% in quarter: Net sales reached $2.4 billion, against $2.0 billion a year earlier. Source
  • Gross profit up 20% year over year: Gross profit was $523.2 million, with product gross profit up 17% and services gross profit up 23%. Source
  • GAAP net earnings down 57%: Net earnings were $22.2 million, or 0.9% of net sales, and diluted EPS was $0.74, down 54%. Source
  • Adjusted diluted EPS up 34%: Adjusted net earnings rose 28% to $107.3 million, and Adjusted EBITDA rose 22% to $177.4 million. Source
  • GAAP operating earnings down 26%: GAAP earnings from operations were $68.7 million, or 2.8% of net sales. Adjusted earnings from operations rose 23% to $166.9 million, or 6.8% of net sales. Source

Segments and regions

  • APAC sales more than doubled: APAC net sales rose 104% to $120.0 million, and APAC gross profit rose 121% to $39.0 million. APAC GAAP earnings from operations were a loss of $22.3 million. Source
  • North America net sales and profit: North America net sales rose 22% to $2.0 billion, gross profit rose 15% to $393.6 million, and adjusted earnings from operations rose 13% to $132.0 million. Source
  • EMEA sales grew modestly: Adjusted earnings from operations rose 52% to $18.4 million, and GAAP earnings from operations rose 53% to $6.9 million. Source
  • Currency-neutral growth by region: Excluding currency effects, APAC rose 93%, North America rose 22% and EMEA rose 7%. Source

“with infrastructure hardware gross profit increasing more than 50% and more than 20% gross profit growth across Cloud and Insight Core Services”

Jack Azagury, President and Chief Executive Officer

Products and customers

  • Hardware sales up, software down: Hardware product net sales rose 32% and reached 62% of net sales. Software is 17% of net sales, after product sales fell 3%. Source
  • Cloud and core services gross profit grew: Both lines grew at least 20%, and the cloud line grew faster than Insight Core services. Source
  • Services sales up 20%: Services net sales were $511.9 million, up 20%, and services gross profit rose 23%. Services made up 21% of net sales. Source

Costs, margins and tax

  • Selling costs rose 29%: Selling and administrative expenses rose 29% to $428.6 million, while adjusted expenses rose 19%. Drivers were earnout valuation, variable pay and Q4 2025 acquisitions. Source
  • Effective tax rate reached 49.9%: Income tax expense was $22.1 million on pre-tax earnings of $44.2 million. Source
  • Segment gross margins differ widely: Gross margin was 19.8% in North America, 26.8% in EMEA and 32.5% in APAC. North America margin fell 130 basis points. Source

Cash flow and capital

  • Operating cash flow positive in quarter: Cash provided by operating activities was $128.4 million for the quarter. Source
  • Prior quarter operating cash outflow: The second quarter reported $12.2 million of cash used in operating activities.
  • Debt unchanged in guidance assumptions: The full-year guidance assumes no significant change in debt instruments. Source

Full-year guidance basis

  • No full-year EPS reconciliation provided: Management says it cannot give a GAAP reconciliation for the full-year Adjusted diluted EPS forecast. Source

Strategy, people and reporting

  • Transformation costs tied to strategy: Transformation costs were $1.0 million in the quarter, against $2.9 million a year earlier. Nine-month costs were $17.3 million, against $11.2 million. Source
  • Voluntary separation program started: The program began in the third quarter. Its costs sit within severance and restructuring expenses of $25.7 million for the quarter. Source
  • Executive recruitment costs reported: Executive recruitment and hiring costs were $0.4 million in the quarter and $1.6 million for nine months, against $0.5 million a year earlier for nine months. Source
  • Non-GAAP measures used for pay: Management uses the non-GAAP measures to evaluate performance against budget, set incentive compensation and forecast future performance. Source

Figures management reported

FigureReported
Gross margin Source21.4%

Risks management discussed

  • Financial: Higher earnout valuation adjustments reduced GAAP earnings from operations compared with the prior-year quarter. Source
  • Operational: Higher severance and restructuring costs, including the voluntary separation program, reduced GAAP results in the quarter. Source
  • Operational: APAC GAAP earnings from operations turned to a loss of $22.3 million in the quarter. Source
  • External: The guidance assumes no significant change in the macroeconomic environment, including from tariffs. Source

Earlier plans management reported on

  • Not stated: Management describes the change as a raise to its earlier full-year gross profit growth expectations. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.