greeksoup/ stock research

Millerknoll, Inc.: Q1 FY2027 earnings call

What management said about Q1 FY2027, from the documents filed with the SEC on 22 September 2026: press release. Guidance figures: 2 lowered, 6 new, 2 kept. The quarter’s numbers.

Key takeaways

  • Sales declined 3.4% on softer demand: Net sales of $923.4 million down 3.4% reported and 3.3% organically compared to prior year quarter of $955.7 million. Management noted softer than expected demand patterns in quarter. Source
  • Cash generation improved significantly: Operating cash flow of $49.1 million compared to $9.4 million prior year quarter, increase of $39.7 million reflecting improved working capital management. Source
  • Tariff refunds boosted operating income and margins: Approximately $10 million net increase in operating income from U.S. government refunds of previously paid IEEPA tariffs. Provided $0.11 per share benefit to diluted EPS and 110 basis point improvement to operating margin. Source
  • Gross margin increased 320 basis points: Gross margin of 41.7% in Q1 FY2027 compared to 38.5% prior year, a 320 basis point expansion. Adjusted gross margin also improved 330 basis points from tariff refunds and pricing realization. Source
  • Retail sales grew 2.8% organically in quarter: Global Retail segment sales of $261.0 million up 2.6% reported and 2.8% organically compared to prior year, the only segment growing despite company-wide demand softness. Source
  • Operating margin expanded 580 basis points: Adjusted operating margin of 7.0% compared to 1.2% prior year, up 580 basis points from 410 basis point tariff benefit, pricing realization and cost savings, partially offset by new store impact. Source
  • Net debt to EBITDA improved to 2.75x: Net debt-to-EBITDA ratio of 2.75x as of August 29, 2026 compared to 2.80x at May 30, 2026, reflecting improved leverage position as company focuses on balance sheet strengthening. Source

Guidance

AreaPeriodFigureAgainst last quarter
Net sales SourceFull year fiscal 2027$3.88 billion to $4.03 billionLowered from $3.93 billion to $4.13 billion
Effective tax rate SourceFull year fiscal 202721% to 23%Lowered from 22.5% to 24.5%
Net sales SourceSecond quarter fiscal 2027$972 million to $1.012 billionNew
Adjusted operating expenses SourceSecond quarter fiscal 2027$321 million to $331 millionNew
Gross margin SourceSecond quarter fiscal 202738.3% to 39.3%New
Adjusted earnings per share SourceSecond quarter fiscal 2027$0.43 to $0.49New
Capital expenditures SourceFull year fiscal 2027$125 million to $135 millionKept
New retail store openings SourceFull year fiscal 202714 to 18 new storesKept
Canada tariff cost impact SourceFiscal 2027 quarters 2-4$0.07 per share unfavorable impactNew
First quarter tariff refund benefit SourceFirst quarter fiscal 2027$0.11 per share benefitNew

What changed from last quarter

  • New guidance: Second quarter fiscal 2027 guidance provided for first time, including sales of $972M-$1.012B, adjusted EPS of $0.43-$0.49, and operating expense guidance. Source
  • New: Jeff Stutz, Chief Operating Officer, announced as Interim Chief Executive Officer. Prior CEO transition was underway; this marks formal interim leadership appointment. Source

First Quarter Results and Earnings

  • Sales declined 3.4% on softer demand: Net sales of $923.4 million down 3.4% reported and 3.3% organically compared to prior year quarter of $955.7 million. Management noted softer than expected demand patterns in quarter. Source
  • Orders grew 3.2% despite sales decline: Orders of $913.9 million, up 3.2% reported and 3.5% organically year-over-year, indicating some underlying demand stabilization beneath softer near-term sales. Source
  • Cash generation improved significantly: Operating cash flow of $49.1 million compared to $9.4 million prior year quarter, increase of $39.7 million reflecting improved working capital management. Source

Tariff Refunds and Margin Expansion

  • Tariff refunds boosted operating income and margins: Approximately $10 million net increase in operating income from U.S. government refunds of previously paid IEEPA tariffs. Provided $0.11 per share benefit to diluted EPS and 110 basis point improvement to operating margin. Source
  • Gross margin increased 320 basis points: Gross margin of 41.7% in Q1 FY2027 compared to 38.5% prior year, a 320 basis point expansion. Adjusted gross margin also improved 330 basis points from tariff refunds and pricing realization. Source
  • Inflationary cost pressure offset pricing gains: While pricing realization and tariff refunds drove margin expansion, inflationary cost pressures partially offset these gains, preventing larger adjusted margin improvement. Source

North America Contract Segment Performance

  • Sales declined 5.3% on demand weakness: North America Contract segment sales of $505.6 million down 5.3% reported and 5.2% organically compared to $533.9 million prior year, reflecting softer demand environment. Source
  • Orders relatively stable despite sales decline: Orders of $483.7 million down only 1.7% reported and 1.6% organically compared to prior year, suggesting stabilization of order flow beneath lower sales conversion. Source
  • Operating margin declined 70 basis points adjusted: Adjusted operating margin of 10.7% compared to 11.4% prior year, down 70 basis points from deleverage on lower sales and inflationary cost pressure, partially offset by pricing and tariff benefit. Source

International Contract Segment Dynamics

  • Sales declined 6.4% but orders surged 17.3%: International Contract sales of $156.8 million down 6.4% (6.2% organic) but orders of $181.2 million up 17.3% (17.9% organic), indicating future revenue potential despite current sales softness. Source
  • Operating margin compressed 390 basis points: Adjusted operating margin fell to 4.6% from 8.5% prior year, down 390 basis points from sales deleverage, showroom investments, timing of sales events, and higher incentive compensation. Source

Global Retail Growth and Store Expansion

  • Retail sales grew 2.8% organically in quarter: Global Retail segment sales of $261.0 million up 2.6% reported and 2.8% organically compared to prior year, the only segment growing despite company-wide demand softness. Source
  • Operating margin expanded 580 basis points: Adjusted operating margin of 7.0% compared to 1.2% prior year, up 580 basis points from 410 basis point tariff benefit, pricing realization and cost savings, partially offset by new store impact. Source
  • Opened four retail stores in quarter: Company opened Design Within Reach store in Raleigh, NC and Herman Miller stores in Columbus, OH, St. Louis, MO and San Antonio, TX, expanding retail footprint and brand presence. Source

Operating Expenses and Cost Management

  • Adjusted operating expenses increased 3.9%: Adjusted operating expenses of $320.1 million compared to $308.0 million prior year, up 3.9% driven primarily by higher compensation and variable incentive compensation, plus new store expense. Source
  • Restructuring charges totaled $6 million: Restructuring charges of $6.0 million related to targeted workforce reductions and facility consolidations, part of company's cost management and balance sheet strengthening efforts. Source
  • CEO transition costs and purchase accounting: Operating expense special charges included $1.7 million of CEO transition costs and $5.7 million of purchase accounting amortization from Knoll acquisition, totaling $13.4 million in special charges. Source

Balance Sheet and Capital Allocation

  • Net debt to EBITDA improved to 2.75x: Net debt-to-EBITDA ratio of 2.75x as of August 29, 2026 compared to 2.80x at May 30, 2026, reflecting improved leverage position as company focuses on balance sheet strengthening. Source
  • Liquidity position of $580.4 million: Total liquidity of $580.4 million comprised of $178.6 million cash on hand plus revolving credit facility availability, providing substantial cushion for operations and investments. Source
  • Dividend maintained at $0.1875 per share: Board declared quarterly cash dividend of $0.1875 per share payable October 15, 2026, maintaining prior dividend level indicating confidence in cash generation. Source
  • Debt maturity schedule well laddered: Near-term debt maturities of $22.0 million in fiscal 2027, $25.8 million in fiscal 2028, and $89.8 million in fiscal 2029 provide manageable refinancing schedule. Source

Backlog and Order Book Dynamics

  • Orders growing despite sales decline signals stabilization: Organic order growth of 3.5% combined with sales decline of 3.3% suggests underlying demand stabilization, with International Contract orders up 17.9% organically offset by North America weakness. Source

Coming up, per management

  • Store expansion continuing with Q2 openings: Company expects 5-7 new retail store openings in second quarter fiscal 2027 as part of full year target of 14-18 new stores, supporting Global Retail growth strategy. Source
  • Canada tariff costs expected over next three quarters: Company expects $0.07 per share unfavorable impact from Canada-related tariff costs distributed across fiscal quarters 2-4, partially offsetting first quarter tariff refund benefit. Source
  • Restructuring and workforce reductions ongoing: Company continuing targeted workforce reductions and facility consolidations as part of cost management initiatives, with $6.0 million restructuring charges recorded in Q1. Source

Earlier plans management reported on

  • On track: Company opened 4 stores in Q1 and expects 5-7 additional openings in Q2, putting company on track for full year target of 14-18 new stores. Source
  • On track: Full year capex guidance maintained at $125M-$135M, consistent with prior year guidance supporting store expansion and manufacturing investments. Source
  • Ahead of plan: Management indicated early positive impact from restructuring actions with targeted workforce reductions and facility consolidations contributing to cost control in quarter. Source

Summarised with AI from the documents the company filed with the SEC. Every point carries a quote that is checked word for word against the filing; a point whose quote is not found is left out. Source opens the filing at that line.