greeksoup/ stock research

MercadoLibre, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 24 February 2026: press release. The quarter’s numbers.

Key takeaways

  • Revenue grew 45% year over year: Net revenues and financial income were $8,759 million, up 45% YoY and 47% FX-neutral. Full-year 2025 revenue grew 39% YoY, according to the letter. Source
  • Operating income includes one-off tax credits: Income from operations was $889 million, including $99 million of one-off Brazil tax credits. Excluding the credits, income from operations fell 4% YoY and the margin was 9.0%. Source
  • Credit card delinquency fell to 4.4%: Credit card 15-90 day NPL fell by more than 300bps over three years to 4.4% in Q4 2025, which the letter calls a historic low. Management linked this to higher marketplace-buyer penetration and better underwriting. Source
  • Operating margin down 450bps year over year: Excluding the tax credits, the operating margin was 9.0%, down 80bps from Q3 2025. Management said the 450bps YoY decline is mostly explained by strategic investments. Source
  • Strategic investments cost 5-6 points of margin: Management estimated the combined impact of Brazil free shipping, CBT, 1P and the credit card at 5-6 percentage points of operating margin in Q4 2025. Source
  • Brazil cohorts buy more categories: New Brazil buyers since June, after the threshold cut to R$19, bought more items across more categories with higher retention than earlier cohorts, according to management. Source
  • Adjusted free cash flow $1.5bn in 2025: Adjusted free cash flow was $763mn in Q4 2025 and $1.5bn for 2025, after P&L investments, capex of $1.3bn and credit portfolio investment. Source
  • Founder stays engaged as chairman: Marcos Galperin remains closely engaged on key strategic priorities as Executive Chairman, while Ariel Szarfsztejn leads day-to-day execution as CEO. Source

“Penetration is roughly half the level seen in the US, UK and China, and we see no structural reason why the region should not reach similar levels.”

MercadoLibre, Inc., press release

What changed from last quarter

  • New: Chief executive transition completed on January 1, 2026. Ariel Szarfsztejn became CEO and Marcos Galperin became Executive Chairman. Source
  • New: First fulfillment center in China opened in December 2025 and was already shipping to the five largest markets. Source
  • New: Mercado Pago AI Assistant launched in October 2025. Source
  • New: AI-enhanced search experience introduced in Argentina in Q4 2025. Source
  • New: DSP for advertisers in China launched, which the company said contributed to Q4 2025 growth. Source

Results and growth drivers

  • Revenue grew 45% year over year: Net revenues and financial income were $8,759 million, up 45% YoY and 47% FX-neutral. Full-year 2025 revenue grew 39% YoY, according to the letter. Source
  • Operating income includes one-off tax credits: Income from operations was $889 million, including $99 million of one-off Brazil tax credits. Excluding the credits, income from operations fell 4% YoY and the margin was 9.0%. Source
  • Net income fell on tax rate: Net income of $559 million declined 13% YoY. Management attributed this to a normalized tax rate compared with unusually low levels in Q4 2024. Source
  • Full-year operating income up 22%: Income from operations for 2025 grew 22% YoY. Management said it chose to invest upfront in areas with the greatest long-term potential. Source

Segments and regions

  • Brazil GMV and sold items rose: Brazil net revenues were $4,637 million, against $3,136 million a year earlier. FX-neutral Brazil GMV grew 35% YoY, with sold items up 45% and unique buyers up 26%. Source
  • Mexico growth and fulfillment penetration: Mexico net revenues were $2,096 million. FX-neutral Mexico GMV grew 35% YoY, and fulfillment penetration reached nearly 80% in the quarter. Source
  • Argentina revenue growth slowed: Argentina FX-neutral revenue growth slowed to 77% as inflation decelerated, from a higher level earlier in the year. Argentina net revenues were $1,612 million. Source
  • Growth in Chile, Colombia and Peru: FX-neutral GMV in Chile grew 41% YoY, in Colombia 33% and in Peru 57%. Management described each as the strongest quarter of a strong year. Source
  • Direct contribution by segment: Direct contribution was $517 million in Brazil, $381 million in Mexico, $600 million in Argentina and $60 million in other countries. A year earlier the figures were $544 million, $244 million, $613 million and $40 million. Source

“All of our investments are required to demonstrate a clear path to positive direct contribution under conservative assumptions, but we do not solve for short-term margin optimization.”

MercadoLibre, Inc., press release

Products, loyalty and advertising

  • MELI+ subscriber growth accelerated: Subscriber growth accelerated over the year, driven by fast shipping from R$19 and the MELI+ Essencial tier at R$9.90 per month. The MELI+ Mega bundle with streaming services was also cited. Source
  • Advertising revenue grew 67%: Advertising revenue grew 67% FX-neutral in Q4 2025, or 70% in USD. Search ads remain the primary source, and budget orchestrator and one-click campaigns were launched in the quarter. Source
  • Cross-border trade GMV up 74%: Cross-border trade GMV grew 74% FX-neutral in Q4 2025. Management said Chile, Colombia and Argentina contributed alongside Mexico, supported by wider assortment and more flexible seller take rates. Source
  • First-party sales more than $4bn: First-party sales grew 80% FX-neutral in 2025 to more than $4bn of GMV. Management said automation in ordering and pricing improved availability and price competitiveness. Source
  • AI tools across buyers and sellers: AI is used in search that draws on individual buyer history, an assistant that narrows broad queries, and a Seller Assistant that speeds onboarding and creates short videos from product photos. Source

Fintech, credit and acquiring

  • Credit portfolio up 90%: Total credit portfolio reached $12.5bn, up 90% YoY, and has grown more than fourfold over three years. Management said half of that growth came from the credit card portfolio. Source
  • Credit card delinquency fell to 4.4%: Credit card 15-90 day NPL fell by more than 300bps over three years to 4.4% in Q4 2025, which the letter calls a historic low. Management linked this to higher marketplace-buyer penetration and better underwriting. Source
  • Credit portfolio NIMAL at 23.3%: NIMAL for the whole credit portfolio, including the credit card, was 23.3% in Q4 2025. Spreads on consumer and merchant portfolios rose sequentially across all geographies. Source
  • Assets under management near $19bn: Assets under management reached almost $19bn, and fintech monthly active users reached 78mn. Both metrics grew rapidly in Q4 2025, up 78% and 28% YoY respectively. Source
  • Acquiring TPV growth in Mexico and Brazil: Mexico FX-neutral acquiring TPV grew 50% YoY, driven by long-tail merchants. Brazil FX-neutral acquiring TPV grew 25%, which management linked partly to AI tools supporting sales teams. Source
  • Mercado Pago AI Assistant handled conversations: The Mercado Pago AI Assistant handled more than 9mn conversations in Q4 2025, with nearly 90% resolved without human intervention. Management plans to expand its capabilities. Source

Costs, margins and pricing

  • Operating margin down 450bps year over year: Excluding the tax credits, the operating margin was 9.0%, down 80bps from Q3 2025. Management said the 450bps YoY decline is mostly explained by strategic investments. Source
  • Strategic investments cost 5-6 points of margin: Management estimated the combined impact of Brazil free shipping, CBT, 1P and the credit card at 5-6 percentage points of operating margin in Q4 2025. Source
  • Sales and marketing expense rose: Sales and marketing expense was $1,036 million, against $833 million in Q3 2025. Management cited continued social-channel spending and tactical peak-season investment. Source
  • Provisions broadly flat sequentially: Provision for doubtful accounts was $983 million. Management said the line was broadly flat QoQ, partly due to faster growth in consumer books in Brazil and Mexico. Source
  • Brazil unit shipping costs down 11%: Unit shipping costs in local currency fell 11% YoY in Brazil in Q4 2025. Fulfillment unit costs fell YoY in Brazil, Mexico, Chile and Colombia. Source
  • G&A leverage offset gross margin pressure: Management said sequential operating leverage in G&A and product development broadly offset the customary seasonal gross margin pressure in Q4. Source

Demand and logistics

  • Brazil cohorts buy more categories: New Brazil buyers since June, after the threshold cut to R$19, bought more items across more categories with higher retention than earlier cohorts, according to management. Source
  • Fewer than one-third of adults buy: Fewer than one-third of Brazilian adults purchased on the platform in Q4 2025, even after significant user base expansion in Brazil during 2025. Source
  • Argentina demand stabilized in Q4: Argentina demand stabilized in Q4 2025 after volatility in Q3. Management said it is investing behind fulfillment and other strategic initiatives there. Source
  • Network absorbed 41% volume increase: The logistics network absorbed a 41% YoY increase in volume in 2025, nearly 500mn additional shipments, while keeping high service levels. Source

Capital, cash and returns to shareholders

  • Adjusted free cash flow $1.5bn in 2025: Adjusted free cash flow was $763mn in Q4 2025 and $1.5bn for 2025, after P&L investments, capex of $1.3bn and credit portfolio investment. Source
  • Credit portfolio investment above $6.5bn: Investment in the expansion of the credit portfolio exceeded $6.5 billion in 2025, partly offset by almost $2.4bn of third-party fintech funding. Source
  • Net debt rose to $4.7bn: Net debt was $4,682 million at December 31, 2025, against $2,247 million a year earlier, per the company's non-GAAP reconciliation. Source
  • Available cash and investments increased: Net increase in available cash, investments and digital assets was $2,107 million in 2025, against $935 million in 2024. Source

Strategy and investment

  • Penetration about half of larger markets: Management said regional ecommerce penetration is about half the level of the US, UK and China, and sees no structural reason it could not reach similar levels. Source
  • Investments must show direct contribution path: Management said each strategic investment must show a clear path to positive direct contribution under conservative assumptions, and that it does not solve for short-term margin. Source
  • China fulfillment center opened: The first fulfillment center in China opened in December 2025, supporting the fulfilled-from-China model for cross-border sales to Latin America. Source
  • Free shipping as core value pillar: Management called free shipping one of the most important pillars of the value proposition for a decade, and said it has brought tens of millions of Latin Americans online. Source

People and leadership

  • Founder stays engaged as chairman: Marcos Galperin remains closely engaged on key strategic priorities as Executive Chairman, while Ariel Szarfsztejn leads day-to-day execution as CEO. Source
  • Transition followed months of preparation: Management said the CEO transition followed several months of preparation and reflects the depth of leadership built across the organization. Source

Coming up, as management said on 24 February 2026

  • China-LatAm corridor growth in 2026: Management expects the China - LatAm corridor to be an area of incremental growth and investment in 2026 as the fulfilled-from-China model scales. Source
  • 2026 investment plan: Management said the 2026 investment plan will follow the same disciplined approach to investing behind long-term growth. No amount was given. Source
  • AI Assistant to become more proactive: Management plans to expand the Mercado Pago AI Assistant's capabilities in the coming months to make it increasingly proactive. Source

Figures management reported

FigureReported
Unique active buyers Source121mn (year to December 2025)
Fintech monthly active users Source78mn
Gross merchandise volume (Q4) Source$19,906mn
Number of items sold (Q4) Source752mn
Total payment volume (Q4) Source$83,694mn
Acquiring total payment volume (Q4) Source$55,711mn
NIMAL, credit portfolio (Q4) Source23.3%

Risks management discussed

  • Financial: Net income fell 13% YoY as the tax rate returned to normalized levels after unusually low Q4 2024 levels. Source
  • Financial: Management said the early-stage strategic investments put pressure on operating margin in the short term. Source
  • Demand: Argentina experienced volatility in Q3 2025, which management said has since stabilized. Source
  • External: Management referred to 26 years of intense competition in the region as a continuing condition of the business. Source
  • Operational: Management said category coverage and pricing in 1P still need deepening, and it will keep investing where it strengthens the ecosystem. Source

Earlier plans management reported on

  • Not stated: Management said profitability of the strategic initiatives is expected to mature as they scale. No date or measure was given. Source
  • Not stated: Management said credit card cohorts are consistently reaching first NIMAL breakeven within 12-18 months, and about 75% of the Brazil portfolio has reached this milestone. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.