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Lumen Technologies, Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 30 October 2025: press release. Guidance figures: 10 kept. The quarter’s numbers.

Key takeaways

  • Adjusted EBITDA excluding special items lower: Adjusted EBITDA excluding Special Items was $787 million, against $899 million a year earlier. Source
  • Fiber broadband subscribers rose: Fiber broadband subscribers reached 1,190 thousand, up from 1,150 thousand in the second quarter and 1,035 thousand a year earlier. Source
  • Special items total $216 million: Special Items impacting Adjusted EBITDA were $216 million, led by transaction and separation costs of $79 million and modernization and simplification costs of $73 million. Source
  • Free cash flow excluding special items up: Free Cash Flow excluding Special Items was $1.661 billion, against $1.198 billion a year earlier; reported Free Cash Flow was $1.470 billion. Source
  • Refinancing saves $135 million a year: Company reported a $2.4 billion debt refinancing, a term loan repricing and further debt reduction, saving $135 million of annual interest expense year to date. Source
  • Consumer fiber sale targeted early 2026: Sale of the Mass Markets fiber business to AT&T, announced in the second quarter, is progressing and is targeted to close early 2026. Source
  • New Private Connectivity Fabric deals: In October, $1 billion of new Private Connectivity Fabric deals were signed, bringing total PCF deal value to $10 billion or more; NaaS scaling and IoD offnet launch also cited. Source

“This quarter, we demonstrated what disciplined execution and bold ambition can achieve,”

Kate Johnson, president and CEO of Lumen Technologies

Guidance

AreaPeriodFigureAgainst last quarter
Adjusted EBITDA Sourcefull year 2025$3.2 to $3.4 billionKept
Free Cash Flow Sourcefull year 2025$1.2 to $1.4 billionKept
Net Cash Interest Sourcefull year 2025$1.2 to $1.3 billionKept
Capital Expenditures Sourcefull year 2025$4.1 to $4.3 billionKept
Cash Income Taxes (Refunded) Paid Sourcefull year 2025($400) to ($300) millionKept
Net loss Sourcefull year 2025(1,455) and (650) millionKept
Income tax expense Sourcefull year 2025215 and 30 millionKept
Total other expense, net Sourcefull year 20251,500 and 1,300 millionKept
Depreciation and amortization expense Sourcefull year 20252,900 and 2,700 millionKept
Stock-based compensation expense Sourcefull year 202540 and 20 millionKept

What changed from last quarter

  • Guidance kept: Full-year 2025 guidance reiterated, unchanged from the guidance issued July 31, 2025. Source
  • New: Consumer fiber sale to AT&T now targeted to close early 2026; the second-quarter release gave no close date. Source
  • New: In October, $1 billion of new Private Connectivity Fabric deals were added, bringing total PCF deal value to $10 billion or more; NaaS scaling and IoD offnet launch also cited. Source
  • New: Company reported a $2.4 billion debt refinancing and term loan repricing, saving $135 million of annual interest expense year to date. Source

Revenue and profit for the quarter

  • Revenue down 4% from last year: Total revenue was $3.087 billion against $3.221 billion a year earlier, and was flat against the second quarter's $3.092 billion. Source
  • Reported net loss widened: Reported net loss was $(621) million against $(148) million a year earlier; reported diluted loss per share was $(0.62) against $(0.15). Source
  • Adjusted EBITDA excluding special items lower: Adjusted EBITDA excluding Special Items was $787 million, against $899 million a year earlier. Source
  • Loss per share excluding special items: Diluted loss per share excluding Special Items was $(0.20), against $(0.13) a year earlier; net loss excluding Special Items was $(197) million. Source

Business segments and sales channels

  • Business segment revenue down 3%: Business segment revenue was $2.456 billion, down 3% year over year and 1% from the second quarter; North America Business Revenue was $2.376 billion. Source
  • Mass Markets revenue down 8%: Mass Markets segment revenue was $631 million, down 8% from a year earlier and up 5% from the second quarter. Source
  • Enterprise channels flat, wholesale down: North America Enterprise Channels held at $1.718 billion; Wholesale fell 8% year over year to $658 million. Source
  • International revenue lower: International and Other revenue was $80 million, down from $92 million a year earlier and from $82 million in the second quarter. Source

“Our investments in Private Connectivity Fabric, NaaS, and digital innovation are opening new doors, and the momentum is unmistakable.”

Kate Johnson, president and CEO of Lumen Technologies

Products, customers and subscribers

  • Grow category up 8%: Grow category revenue was $1.160 billion, up 8% year over year; Nurture fell 16% to $611 million and Harvest fell 10% to $497 million. Source
  • Fiber broadband subscribers rose: Fiber broadband subscribers reached 1,190 thousand, up from 1,150 thousand in the second quarter and 1,035 thousand a year earlier. Source
  • Total Mass Markets subscribers lower: Total Mass Markets broadband subscribers were 2,417 thousand, down from 2,458 thousand in the second quarter; copper-based subscribers were 1,227 thousand. Source
  • Enabled units steady: Mass Markets total broadband enabled units were 22.0 million, and fiber enabled units rose to 4.5 million from 4.4 million. Source

Costs, margins and special items

  • Cost of services held flat: Cost of services and products was $1.700 billion, flat against a year earlier; selling, general and administrative expenses rose 19% to $829 million. Source
  • Adjusted EBITDA margin lower: Reported Adjusted EBITDA margin was 18.5% against 26.2%; excluding Special Items the margin was 25.5% against 27.9%. Source
  • Special items total $216 million: Special Items impacting Adjusted EBITDA were $216 million, led by transaction and separation costs of $79 million and modernization and simplification costs of $73 million. Source
  • Income tax benefit higher: Income tax benefit was $192 million against $24 million a year earlier. Source

Cash flow and liquidity

  • Free cash flow excluding special items up: Free Cash Flow excluding Special Items was $1.661 billion, against $1.198 billion a year earlier; reported Free Cash Flow was $1.470 billion. Source
  • Operating cash flow higher: Net cash provided by operating activities was $2.511 billion, against $2.032 billion; the year-earlier figure includes a $170 million voluntary pension contribution. Source
  • Deferred revenue inflow over nine months: Changes in deferred revenue were $2.468 billion for the nine months against $1.572 billion; noncurrent deferred revenue was $6.200 billion at quarter end. Source
  • Cash balance at quarter end: Cash and cash equivalents were $2.401 billion at September 30, 2025, against $1.889 billion at December 31, 2024. Source

Debt and interest costs

  • Refinancing saves $135 million a year: Company reported a $2.4 billion debt refinancing, a term loan repricing and further debt reduction, saving $135 million of annual interest expense year to date. Source
  • Interest expense lower: Interest expense was $319 million for the quarter, against $351 million, and $1.004 billion for nine months, against $1.015 billion. Source
  • Loss on early debt retirement: Net loss on early retirement of debt was $395 million in the third quarter, reflecting refinancings of certain debt and credit facilities in Q1 to Q3 2025. Source

Transformation, deals and growth

  • Consumer fiber sale targeted early 2026: Sale of the Mass Markets fiber business to AT&T, announced in the second quarter, is progressing and is targeted to close early 2026. Source
  • ERP Phase I described as successful: Management said the Phase I ERP implementation was successful; it is listed among the quarter's operational execution items. Source
  • New Private Connectivity Fabric deals: In October, $1 billion of new Private Connectivity Fabric deals were signed, bringing total PCF deal value to $10 billion or more; NaaS scaling and IoD offnet launch also cited. Source

Coming up, as management said on 30 October 2025

  • Consumer fiber sale to AT&T: Sale of the Mass Markets fiber business to AT&T is targeted to close in early 2026. Source
  • Tax refund receipt in 2025: Management assumes the $400 million tax refund is received in 2025. Source

Figures management reported

FigureReported
Fiber broadband subscribers (thousands) Source1,190 in 3Q25; 1,150 in 2Q25; 1,035 in 3Q24
Mass Markets total broadband subscribers (thousands) Source2,417 in 3Q25; 2,458 in 2Q25; 2,601 in 3Q24
Capital expenditures Source$1,041 million in 3Q25; $850 million in 3Q24

Earlier plans management reported on

  • Not stated: The program is designed to deliver $1 billion in annualized run-rate cost savings exiting 2027; no progress status is given. Source
  • Not stated: Management reiterated the July 31, 2025 full-year guidance; no progress status is stated. Source
  • Met: Management described the Phase I ERP implementation as successful. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.