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loanDepot, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 10 March 2026: press release. Guidance figures: 3 new. The quarter’s numbers.

Key takeaways

  • Origination volume rose to highest since 2022: Loan origination volume rose 23% to $8.04 billion, the highest level since 2022, and market share rose 19% to 1.4%, based on Mortgage Bankers Association data. Source
  • Revenue fell on lower margin: Total revenue fell 4% to $310 million and adjusted revenue fell 3% to $316 million, which the company attributed to a lower pull-through weighted gain on sale margin. Source
  • Adjusted EBITDA fell to $29 million: Adjusted EBITDA (LBITDA) was $29 million, compared with $49 million in the prior quarter. Source
  • Recapture rate rose to 71%: The preliminary organic refinance consumer direct recapture rate rose to 71% from 65% in the third quarter. Source
  • Expenses rose 3% on personnel: Total expenses rose 3% to $342 million, mainly on personnel costs, partly offset by lower volume-related expenses. Source
  • Pull-through margin fell 15 basis points: Pull-through weighted gain on sale margin fell to 324 basis points from 339 basis points in the third quarter. Source

“These results reflect progress in our return to the core competencies that enabled the scaling to become the 2 nd largest retail lender nationally during our first decade.”

Founder and Chief Executive Officer Anthony Hsieh

Guidance

AreaPeriodFigureAgainst last quarter
Origination volume Sourcefirst quarter 2026between $6.75 billion and $7.75 billionNew
Pull-through weighted rate lock volume Sourcefirst quarter 2026between $7.75 billion and $8.75 billionNew
Pull-through weighted gain on sale margin Sourcefirst quarter 2026between 270 basis points and 300 basis pointsNew

What changed from last quarter

  • Ended: The 2025 unsecured notes were repaid in full during the quarter. Source

Results and growth drivers

  • Origination volume rose to highest since 2022: Loan origination volume rose 23% to $8.04 billion, the highest level since 2022, and market share rose 19% to 1.4%, based on Mortgage Bankers Association data. Source
  • Revenue fell on lower margin: Total revenue fell 4% to $310 million and adjusted revenue fell 3% to $316 million, which the company attributed to a lower pull-through weighted gain on sale margin. Source
  • Quarterly net loss widened: Net loss was $33 million against $9 million in the third quarter, which the company attributed mainly to lower revenue. Source
  • Adjusted EBITDA fell to $29 million: Adjusted EBITDA (LBITDA) was $29 million, compared with $49 million in the prior quarter. Source
  • Full-year loss narrowed: For 2025, net loss fell 47% to $108 million from $202 million, which the company attributed mainly to higher revenue. Source

Products and loan mix

  • Purchase share of originations fell: Purchase volume was 49% of fourth-quarter originations, down from 60% in the third quarter of 2025. Source
  • Refinance volume rose sharply: Cash-out refinance volume was $2.64 billion and rate/term refinance $1.48 billion, against $2.14 billion and $448 million in the third quarter. Source
  • Conventional and government loans grew: Conventional conforming originations were $3.79 billion, against $2.84 billion, and FHA/VA/USDA originations were $2.93 billion, against $2.50 billion. Source
  • Servicing-retained share of sales grew: Loans sold with servicing retained were $5.25 billion, against $4.17 billion in the third quarter; servicing released sales were $2.28 billion. Source

“The fourth quarter reflected the emerging benefits of our investment in technology and operating efficiency during a period of higher volumes.”

Chief Financial Officer, David Hayes

Customers and servicing

  • Recapture rate rose to 71%: The preliminary organic refinance consumer direct recapture rate rose to 71% from 65% in the third quarter. Source
  • Servicing portfolio grew 0.7% on quarter: Servicing portfolio unpaid principal balance reached $119.1 billion, up 0.7% on the quarter and 2.7% on the year. Source
  • Servicing fee income rose on quarter: Servicing fee income was $112.9 million, against $111.8 million in the third quarter; for the year it was $437.2 million, against $481.7 million. Source
  • Dollar delinquency rose 11% on quarter: Loans 60 or more days delinquent totaled $1.91 billion, up 11.3% on the quarter. Source

Costs and expenses

  • Expenses rose 3% on personnel: Total expenses rose 3% to $342 million, mainly on personnel costs, partly offset by lower volume-related expenses. Source
  • Non-volume costs up $5.5 million: Non-volume related expenses rose $5.5 million from the third quarter, mainly salary-related and general and administrative costs. Source
  • Personnel expense rose to $176 million: Personnel expense was $176.1 million, against $161.2 million in the third quarter; full-year personnel expense was $641.5 million. Source
  • Marketing and direct origination costs fell: Management said loan volume and share growth allowed it to reduce volume-related costs such as marketing and direct origination expense. Source

“While the third-party origination and MSR markets have consolidated around scale and operating efficiency, the consumer facing marketplace remains highly fragmented and inefficient.”

Founder and Chief Executive Officer Anthony Hsieh

Margins and pricing

  • Pull-through margin fell 15 basis points: Pull-through weighted gain on sale margin fell to 324 basis points from 339 basis points in the third quarter. Source
  • Gain on sale margin at 2.94%: Gain on sale margin on loan volume was 2.94%, against 3.61% in the third quarter, and 3.30% for the full year. Source
  • Servicing rights valuation loss grew: Net change in fair value of servicing rights was a $58.9 million loss, against $46.2 million in the third quarter. Source

Demand and the order book

  • Pull-through lock volume rose 4%: Pull-through weighted lock volume was $7.3 billion, up $0.3 billion or 4% from the third quarter. Source
  • Rate lock volume reached $10.0 billion: Rate lock volume was $10.0 billion, against $9.5 billion in the third quarter. Source
  • Full-year pull-through lock volume grew: Full-year pull-through weighted lock volume was $26.0 billion, against $22.9 billion in 2024. Source

Cash, funding and capital

  • Cash fell to $337 million: Cash and cash equivalents fell to $337 million from $459 million in the prior quarter. Source
  • Loans held for sale rose 21.5%: Loans held for sale rose to $3.17 billion; the company said this corresponded to a rise in warehouse lines of credit to $2.90 billion. Source
  • Funding capacity held at $4.2 billion: Total funding capacity with lending partners was $4.2 billion, unchanged from September 30, 2025. Source
  • Total equity fell to $386 million: Total equity fell to $386 million from $433 million in the prior quarter. Source
  • Diluted share count increased: Diluted weighted average shares of Class A and Class D stock were 223.8 million, up from 211.4 million in the third quarter. Source

Strategy and technology

  • AI seen reshaping industry standards: Management said companies deploying AI applications directly to consumers will redefine productivity and efficiency standards as digital migration gains momentum. Source
  • Vertical integration as competitive advantage: Management described controlling the consumer experience from application through closing and servicing, with recapture as a further capability. Source
  • Distribution model reaches new customers: Management said its distribution model brings new customers into its ecosystem across channels, transactions and geographies. Source

Figures management reported

FigureReported
Loan origination volume Source$8.0 billion
Pull-through weighted lock volume Source$7.3 billion
Rate lock volume Source$10.0 billion
Total servicing portfolio units Source448,261
Organic refinance consumer direct recapture rate Source71%

Earlier plans management reported on

  • Not stated: Management said it remained focused on this while investing in its marketing engine. Source
  • Not stated: The CFO said investments in operating efficiencies translated into positive full-year financial results. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.