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Kelly Services Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 7 May 2026: press release. Guidance figures: 2 new, 1 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell 10.7% year over year: Revenue from services was $1,040.7 million against $1,164.9 million a year earlier. Underlying decline, excluding discrete items, was about 3.3%, which management said improved 60 basis points on the prior quarter. Source
  • Operating loss against prior-year earnings: Operating loss was $5.1 million, against earnings of $10.8 million a year earlier. Adjusted earnings from operations were $4.1 million against $22.1 million. Source
  • Adjusted EBITDA down 54.7%: Adjusted EBITDA was $15.8 million against $34.9 million in the prior-year quarter, a decrease the company reported as 54.7%. Source
  • Enterprise Talent Management loss: ETM revenue was $459.2 million against $529.1 million. Adjusted business unit profit was a loss of $1.3 million against $9.0 million of profit. Source
  • Discrete federal and commercial impacts: Discrete impacts from reduced demand from U.S. federal government contractors in SET and three large commercial customers in ETM totaled about 7.4% of revenue. Source
  • Adjusted EBITDA margin down 150 bps: Adjusted EBITDA margin was 1.5% against 3.0%. Management attributed the decline mainly to ETM, Education and SET, partly offset by volume-related and structural expense actions. Source
  • Free cash flow negative $26.5 million: Operating cash flow was negative $25.4 million against positive $23.9 million, with capital expenditures of $1.1 million. Source

“In the first quarter, Kelly’s disciplined execution against our growth and efficiency priorities continued to stabilize the business.”

Chris Layden, chief executive officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceSecond quarter of 2026decline of 7% to 9%New
Adjusted EBITDA margin SourceSecond quarter of 2026at least 2.5%New
Quarterly dividend SourceDividend payable June 2, 2026$0.075 per shareKept

What changed from last quarter

  • Guidance kept: The 2026 financial guidance is stated as unchanged from the initial view previously disclosed. Source
  • New: Controlling shareholder change occurred in the first quarter of 2026, with related transaction costs. Source
  • New: Segment leader changes took place in 2025 and 2026. Source

Results and revenue trends

  • Revenue fell 10.7% year over year: Revenue from services was $1,040.7 million against $1,164.9 million a year earlier. Underlying decline, excluding discrete items, was about 3.3%, which management said improved 60 basis points on the prior quarter. Source
  • Operating loss against prior-year earnings: Operating loss was $5.1 million, against earnings of $10.8 million a year earlier. Adjusted earnings from operations were $4.1 million against $22.1 million. Source
  • Adjusted earnings per share fell: Diluted loss per share was $0.17 against earnings of $0.16. Adjusted diluted earnings per share were $0.03 against $0.39, and adjusted net earnings were $1.0 million against $14.3 million. Source
  • Adjusted EBITDA down 54.7%: Adjusted EBITDA was $15.8 million against $34.9 million in the prior-year quarter, a decrease the company reported as 54.7%. Source

Segment performance

  • Enterprise Talent Management loss: ETM revenue was $459.2 million against $529.1 million. Adjusted business unit profit was a loss of $1.3 million against $9.0 million of profit. Source
  • Science, Engineering and Technology decline: SET revenue was $289.2 million against $327.3 million. Adjusted business unit profit was $14.5 million against $15.0 million, with gross profit rate of 24.8%. Source
  • Education revenue and profit lower: Education revenue was $294.1 million against $309.0 million. Adjusted business unit profit was $12.4 million against $19.3 million, with gross profit rate of 13.3% against 15.0%. Source

“we remain confident in our ability to deliver revenue growth and margin expansion in the second half of the year.”

Chris Layden, chief executive officer

Service mix and demand

  • Talent solutions revenue rose: Talent solutions revenue was $121.3 million against $117.8 million. Staffing services revenue was $691.3 million against $793.5 million. Source
  • Outcome-based and placement revenue lower: Outcome-based services revenue was $219.0 million against $242.6 million. Permanent placement income was $10.9 million against $11.5 million. Source
  • Discrete federal and commercial impacts: Discrete impacts from reduced demand from U.S. federal government contractors in SET and three large commercial customers in ETM totaled about 7.4% of revenue. Source
  • ETM demand improved across specialties: Management said demand improved in ETM, with growth in each talent solutions specialty. SET grew in Telecom and improved sequentially in Science and Engineering. Source
  • Technology and other SET demand lower: Lower demand in SET's other specialties, largely technology, and a decline in Education were cited as offsetting the favorable areas. Source

Costs and expense actions

  • Adjusted SG&A fell 10.3%: Adjusted SG&A expenses were $192.3 million against $214.4 million. Management described this as the third straight quarter of reduction of about 10% or more. Source
  • Integration charges lower: Integration, realignment and restructuring charges were $4.7 million against $10.7 million. IT-related charges were $3.5 million against $5.3 million. Source
  • Lease-related impairment charge: An asset impairment charge of $2.2 million relates to certain right-of-use assets, reflecting ongoing realignment of the lease portfolio. The prior-year quarter had no such charge. Source

Margins, earnings and tax

  • Adjusted EBITDA margin down 150 bps: Adjusted EBITDA margin was 1.5% against 3.0%. Management attributed the decline mainly to ETM, Education and SET, partly offset by volume-related and structural expense actions. Source
  • Gross profit rate eased: Gross profit rate was 18.9% against 20.3%. Gross profit was $196.4 million against $236.5 million. Source
  • Business unit adjusted margins diverge: Adjusted EBITDA margin was negative 0.3% in ETM, 5.0% in SET and 4.2% in Education. Source
  • Tax benefit on pre-tax loss: Income tax was a benefit of $0.8 million against expense of $1.8 million. The effective tax rate was 11.6% against 24.0%. Source

Cash flow and balance sheet

  • Free cash flow negative $26.5 million: Operating cash flow was negative $25.4 million against positive $23.9 million, with capital expenditures of $1.1 million. Source
  • Collection days rose: Global days sales outstanding was 64 days against 61 at year-end and 61 a year earlier. Trade receivables were $1,216.0 million. Source
  • Debt higher, debt-to-capital up: Long-term debt was $130.5 million against $101.9 million at year-end. Debt-to-capital was 11.9% against 9.4%, with debt proceeds of $389.5 million and repayments of $360.9 million. Source
  • Cash balance and exchange effect: Cash and equivalents were $25.6 million against $33.0 million at year-end. The effect of exchange rates on cash was negative $5.8 million. Source

Capital and shareholder returns

  • Dividend payments of $2.7 million: Dividend payments were $2.7 million, against $2.8 million a year earlier. Debt proceeds and repayments are shown in the financing section. Source
  • Average diluted shares lower: Average diluted shares were 34.4 million against 35.5 million a year earlier. Source
  • Stockholders' equity lower: Total stockholders' equity was $968.5 million against $976.5 million at year-end, with earnings invested in the business at $956.5 million against $965.1 million. Source

Strategy, leadership and ownership

  • Acquisition integration costs continue: Restructuring charges relate to integrating MRP and other prior acquisitions and aligning processes and technology across the company. Source
  • Executive transition costs excluded: Executive transition costs of $1.5 million were excluded from adjusted SG&A, against $0.3 million a year earlier; management called them non-recurring. Source
  • Technology and go-to-market on track: Management said its technology modernization and go-to-market initiatives are on track and its pipeline is gaining momentum. Source

Coming up, as management said on 7 May 2026

  • Dividend payable June 2: The $0.075 dividend is payable June 2, 2026 to holders of record at the close of business on May 18, 2026. Source

Figures management reported

FigureReported
Talent solutions revenue Source$121.3 million
Outcome-based services revenue Source$219.0 million

Risks management discussed

  • Demand: Reduced demand from U.S. federal government contractors in SET and three large commercial customers in ETM were named as discrete impacts on revenue. Source
  • Demand: Education declined on delayed contract decisions, weather-related school closures and lower enrollment in key markets. Source
  • Demand: Continued lower demand in SET's other specialties, largely technology, was cited as a drag on revenue. Source
  • Financial: Near-term margin pressure in ETM, Education and SET reflects lower gross margins and timing of revenue trends. Source
  • Financial: Free cash flow was negative in the quarter, with operating cash flow below prior-year levels. Source
  • External: The 2026 guidance assumes no material change in macroeconomic or industry dynamics relative to current trends. Source

Earlier plans management reported on

  • Ahead: Prior guidance for first-quarter revenue decline of 11% to 13%; management said revenue exceeded its expectations.
  • Not stated: Management affirmed expectation of improved year-over-year revenue and adjusted EBITDA margin each successive quarter in 2026. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.