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Kyndryl Holdings, Inc.: Q1 FY2027 earnings call

What management said about Q1 FY2027, from the documents filed with the SEC on 5 August 2026: press release. Guidance figures: 1 new, 4 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell 3% on both bases: Revenue was $3.6 billion, down 3% both reported and in constant currency, from $3.7 billion in the prior-year quarter. Source
  • Adjusted results also declined: Adjusted pretax loss was $37 million against adjusted pretax income of $128 million. Adjusted EBITDA was $512 million, compared with $647 million a year earlier. Source
  • Trailing signings at $14.2 billion: Trailing twelve-month signings were $14.2 billion, against $18.3 billion a year earlier. First-quarter signings were $3.9 billion, against $3.2 billion. Source
  • Hyperscaler revenue rose 34%: Hyperscaler-related revenue was more than $530 million in the first quarter, up 34%, with an annualized exit run-rate of more than $2.1 billion. Source
  • Workforce charges of $152 million: Workforce rebalancing charges were $152 million in the quarter, against $25 million a year earlier. Management attributed the charges to actions to streamline operations. Source
  • Operating cash outflow of $310 million: Cash used in operations was $310 million, against $124 million a year earlier. Management cited timing of working capital, including higher software payments and lower billings and collections. Source
  • Free cash flow use of $401 million: Free cash flow was a use of $401 million, against a use of $222 million a year earlier. Net capital expenditures were $91 million, against $97 million. Source

“supported by strength in Kyndryl Consult and hyperscalers, with an increasing demand for AI-led modernization solutions”

Chairman and Chief Executive Officer Martin Schroeter

Guidance

AreaPeriodFigureAgainst last quarter
Adjusted pretax income SourceFiscal 2027 (April 2026 to March 2027)$600 to $700 millionKept
Free cash flow SourceFiscal 2027$400 to $500 millionKept
Constant-currency revenue SourceFiscal 2027flat to down 2%Kept
Workforce rebalancing charges SourceFiscal 2027approximately $200 millionKept
Annualized run-rate operating expense savings from workforce rebalancing SourceFiscal 2028approximately $400 to $500 millionNew

What changed from last quarter

  • Guidance kept: Fiscal 2027 guidance for revenue, earnings and free cash flow was reaffirmed, with figures unchanged from the prior release. Source
  • New: Management disclosed a fiscal 2028 annualized run-rate operating expense savings target of $400 to $500 million from completed workforce rebalancing. Source
  • New: The reported quarter includes a $40 million transaction-related gain from the sale of a digital solutions subsidiary in the Principal Markets segment. Source
  • Ended: Adjusted free cash flow and adjusted operating cash flow, which the prior release defined, are not defined in this release; free cash flow is defined without adjustments. Source

Results and growth drivers

  • Revenue fell 3% on both bases: Revenue was $3.6 billion, down 3% both reported and in constant currency, from $3.7 billion in the prior-year quarter. Source
  • Pretax and net results turned negative: Pretax loss was $69 million against pretax income of $92 million a year earlier. Net loss was $55 million, or ($0.25) per diluted share, against net income of $56 million, or $0.23. Source
  • Adjusted results also declined: Adjusted pretax loss was $37 million against adjusted pretax income of $128 million. Adjusted EBITDA was $512 million, compared with $647 million a year earlier. Source

Segments and regions

  • United States up, Japan down reported: United States revenue was $954 million, up 5%. Japan revenue was $534 million, down 8% reported but up 2% in constant currency. Source
  • Principal and Strategic Markets declined: Principal Markets revenue was $1,262 million, down 7% reported and 8% in constant currency. Strategic Markets revenue was $868 million, down 3% reported and 8% in constant currency. Source
  • Segment adjusted EBITDA diverged: Strategic Markets adjusted EBITDA was $62 million against $163 million. United States rose to $220 million from $196 million, while Principal Markets fell to $151 million from $197 million. Source

“We’re encouraged by the progress we’re making to improve business fundamentals and remain focused on driving consistent execution and delivering our fiscal 2027 and multi-year objectives.”

Chairman and Chief Executive Officer Martin Schroeter

Signings, customers and hyperscalers

  • Trailing signings at $14.2 billion: Trailing twelve-month signings were $14.2 billion, against $18.3 billion a year earlier. First-quarter signings were $3.9 billion, against $3.2 billion. Source
  • Large contracts in the past year: Forty customer contracts above $50 million were signed in the last twelve months, of which 10 were signed in the first quarter. Source
  • Kyndryl Consult revenue grew 10%: Consult revenue grew 10% in the first quarter. Trailing twelve-month Consult revenue was $3.6 billion, up 14%, and Consult signings were $4.4 billion, up 8%. Source
  • Hyperscaler revenue rose 34%: Hyperscaler-related revenue was more than $530 million in the first quarter, up 34%, with an annualized exit run-rate of more than $2.1 billion. Source

Costs and workforce actions

  • Workforce charges of $152 million: Workforce rebalancing charges were $152 million in the quarter, against $25 million a year earlier. Management attributed the charges to actions to streamline operations. Source
  • Cost of services and SG&A changed: Cost of services was $2,842 million, down from $2,947 million. Selling, general and administrative expenses rose to $668 million from $646 million. Source
  • Workforce charges stay in adjusted results: Under the adjusted pretax definition used since fiscal 2025, workforce rebalancing charges are included rather than excluded, so the fiscal 2027 adjusted pretax range carries them. Source

Margins and earnings measures

  • Adjusted EBITDA margin at 14.2%: Adjusted EBITDA margin was 14.2%, against 17.3% a year earlier. Net loss margin was (1.5)%, against a net income margin of 1.5%. Source
  • Per-share results turned negative: Adjusted EPS was ($0.12), against $0.37. Diluted GAAP EPS was ($0.25), against $0.23. Diluted weighted average shares were 220.6 million, down from 239.1 million. Source
  • Adjusted pretax definition restated: Adjusted pretax income excludes transaction-related costs and benefits, along with stock-based compensation, acquisition amortization, impairment and other listed items. Source

Cash flow and working capital

  • Operating cash outflow of $310 million: Cash used in operations was $310 million, against $124 million a year earlier. Management cited timing of working capital, including higher software payments and lower billings and collections. Source
  • Free cash flow use of $401 million: Free cash flow was a use of $401 million, against a use of $222 million a year earlier. Net capital expenditures were $91 million, against $97 million. Source
  • Cash and debt balances declined: Cash and equivalents were $2,104 million at June 30, 2026, against $2,623 million at March 31, 2026. Debt was $4,070 million, against $4,089 million. Source

Capital and shareholder returns

  • Quarterly buybacks of $64 million: The company repurchased 5.0 million shares in the quarter at a cost of $64 million. Source
  • Cumulative repurchases since November 2024: Since the program was authorized, 19.3 million shares have been bought back for $462 million, or 8% of shares outstanding. Source
  • Capital expenditures held near prior level: Capital expenditures were $149 million, against $143 million. Proceeds from disposition of property and equipment were $58 million, against $45 million. Source

Strategy and AI offerings

  • AI-led modernization products launched: During the quarter the company launched Kyndryl AI Orchestration for Business and a patented agentic AI capability in Kyndryl Bridge. Source
  • Enterprise AI goals gap cited: A People Readiness Report found 57% of enterprises have embedded AI in core processes, while 32% have achieved their AI goals. Source
  • Hyperscaler run-rate defined: The company defines the hyperscaler run-rate as the latest quarter's revenue multiplied by four, and states that it is not a forecast. Source

Coming up, as management said on 5 August 2026

  • Workforce rebalancing savings to follow: Once workforce rebalancing efforts are completed, management expects annualized run-rate operating expense savings of approximately $400 to $500 million in fiscal 2028. Source

Figures management reported

FigureReported
Signings (trailing twelve months) Source$14.2 billion
Hyperscaler-related revenue Sourcemore than $530 million in the quarter, up 34%; annualized run-rate more than $2.1 billion
Kyndryl Consult revenue growth Source+10% year-over-year in the first quarter
Kyndryl Consult signings (trailing twelve months) Source$4.4 billion, up 8%
Customer contracts over $50 million Source40 in the last twelve months, of which 10 in the first quarter

Risks management discussed

  • Financial: Working capital practices, including deferrals of vendor payments, vary by quarter and affect reported cash flows. Source
  • Operational: A $38 million impairment on the sale of a United States facility is included in reported results and excluded from adjusted results. Source

Earlier plans management reported on

  • Not stated: Management reaffirmed fiscal 2027 guidance for revenue, earnings and free cash flow in this release. Source
  • Not stated: Management said it continues to expect the earlier-indicated level of fiscal 2027 workforce rebalancing charges. Source
  • Not stated: The company refers to its working capital and cash management practices as previously disclosed. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.