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Jetblue Airways Corp.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 27 January 2026: press release. Guidance figures: 11 new. The quarter’s numbers.

Key takeaways

  • Fourth-quarter revenue declined 1.5%: Fourth-quarter operating revenue was $2.2 billion, down 1.5% year over year. Full-year operating revenue was $9.1 billion, down 2.3%. Source
  • JetForward delivered $305 million: JetForward delivered $305 million of incremental EBIT in 2025, against $290 million expected for its first full calendar year. Source
  • Demand momentum carried into 2026: Management said the momentum seen in the quarter has continued into early 2026, and cited the constructive macroeconomic environment and industry capacity backdrop. Source
  • Reliability and satisfaction improved again: Reliability metrics improved for a second straight year, with on-time departures up nearly two points. Net Promoter Score rose eight points in 2025. Source
  • Fourth-quarter unit costs rose: Fourth-quarter operating expense per ASM excluding fuel and special items rose 6.7% year over year. Full-year rise was 6.2%, against an initial range of up 5 to 7%. Source
  • Adjusted operating margin remained negative: Adjusted operating margin was (4.4)% in the fourth quarter against 0.8% a year earlier, and (3.7)% for 2025 against (1.0)%. Source
  • Liquidity ended the year at $2.5 billion: Liquidity ended the quarter at $2.5 billion, about 27% of trailing twelve-month revenue, excluding the $600 million revolving credit facility. Source

“2025 marked a meaningful step forward for JetBlue,”

Joanna Geraghty, chief executive officer

Guidance

AreaPeriodFigureAgainst last quarter
Available seat miles (ASMs), year over year SourceFirst quarter 20260.5% - 3.5%New
Available seat miles (ASMs), year over year SourceFull year 20262.5% - 4.5%New
Operating revenue per ASM (RASM), year over year SourceFirst quarter 20260.0% - 4.0%New
Operating revenue per ASM (RASM), year over year SourceFull year 20262.0% - 5.0%New
CASM ex-fuel, year over year SourceFirst quarter 20263.5% - 5.5%New
CASM ex-fuel, year over year SourceFull year 20261.0% - 3.0%New
Fuel price per gallon SourceFirst quarter 2026$2.27 - $2.42New
Fuel price per gallon SourceFull year 2026$2.17 - $2.37New
Capital expenditures, including predelivery deposits SourceFirst quarter 2026~$200 millionNew
Capital expenditures, including predelivery deposits SourceFull year 2026~$900 million
JetForward incremental EBIT Source2026$310 million of additional incremental EBITNew
JetForward incremental EBIT Source2027$850 to $950 millionNew

What changed from last quarter

  • New guidance: First-quarter and full-year 2026 guidance for capacity, unit revenue, unit cost, fuel, margin and capital spending appears in these documents for the first time. Source
  • New guidance: JetForward 2026 target of $310 million additional incremental EBIT and 2027 target of $850 to $950 million were first stated in these documents. Source
  • New: Definitive agreements signed to sell the remaining Embraer E190 fleet and two Airbus A321neo XLR deliveries. Source
  • New: BlueHouse lounge opened at JFK Terminal 5. The previous release had it slated to open in the fourth quarter of 2025. Source

Full-year results and growth

  • Fourth-quarter revenue declined 1.5%: Fourth-quarter operating revenue was $2.2 billion, down 1.5% year over year. Full-year operating revenue was $9.1 billion, down 2.3%. Source
  • Full-year net loss narrowed: Net loss was $602 million for 2025 against $795 million in 2024. Fourth-quarter net loss was $177 million against $44 million. Source
  • JetForward delivered $305 million: JetForward delivered $305 million of incremental EBIT in 2025, against $290 million expected for its first full calendar year. Source
  • Demand momentum carried into 2026: Management said the momentum seen in the quarter has continued into early 2026, and cited the constructive macroeconomic environment and industry capacity backdrop. Source
  • Return to growth cited: Management said JetBlue is returning to growth, with JetForward initiatives ramping and cost growth described as low. Source

Network, regions and fleet

  • Largest airline position regained: Management said JetBlue regained its position as the largest airline at Fort Lauderdale. Source
  • Aircraft out of service for engines: Aircraft temporarily removed from service include those affected by Pratt & Whitney engine groundings and lack of engine availability. Source

“I am optimistic the constructive macroeconomic environment and industry capacity backdrop entering the year will support continued improvement”

Marty St. George, president

Products and customers

  • Premium card sign-ups exceeded targets: Premium co-branded credit card sign-ups exceeded year one targets. Preferred seating and EvenMore continued to outperform expectations. Source
  • Reliability and satisfaction improved again: Reliability metrics improved for a second straight year, with on-time departures up nearly two points. Net Promoter Score rose eight points in 2025. Source
  • Loyalty benefits launched with United: Reciprocal loyalty accrual and redemption with United was launched to increase the value of TrueBlue points. Source
  • Top first class satisfaction ranking: J.D. Power recognized JetBlue as the top airline for first and business class customer satisfaction. Source

Costs and fuel

  • Fourth-quarter unit costs rose: Fourth-quarter operating expense per ASM excluding fuel and special items rose 6.7% year over year. Full-year rise was 6.2%, against an initial range of up 5 to 7%. Source
  • Unit costs held to expectations: Hurley said holding unit costs within original expectations demonstrated the cost discipline being built across the business. Source
  • Maintenance expense rose sharply: Maintenance, materials and repairs rose 26.0% to $791 million for 2025, and rose 4.1% to $193 million in the fourth quarter. Source
  • Salaries rose in the quarter: Salaries, wages and benefits rose 5.5% to $874 million in the fourth quarter, compared with a year earlier. Source
  • Fuel expense fell for the year: Aircraft fuel expense fell 12.2% to $2.06 billion for 2025, with average fuel cost at $2.49 per gallon against $2.75. Source

“Delivering meaningful incremental JetForward EBIT while holding unit costs within our original expectations demonstrates the discipline we are building across the business.”

Ursula Hurley, chief financial officer

Margins and earnings

  • Adjusted operating margin remained negative: Adjusted operating margin was (4.4)% in the fourth quarter against 0.8% a year earlier, and (3.7)% for 2025 against (1.0)%. Source
  • Adjusted pre-tax margin fell: Adjusted pre-tax margin was (9.7)% in the fourth quarter against (3.5)%, and (8.4)% for 2025 against (3.2)%. Source
  • Net loss before special items: Net loss excluding special items and investment gains was $181 million in the fourth quarter and $593 million for 2025. Source
  • Special items fell sharply: Special items were $30 million for 2025 against $591 million in 2024, and $1 million in the fourth quarter. Source

Capital, cash and liquidity

  • Liquidity ended the year at $2.5 billion: Liquidity ended the quarter at $2.5 billion, about 27% of trailing twelve-month revenue, excluding the $600 million revolving credit facility. Source
  • Capital spending reduced by about $3 billion: Management said 2026 to 2029 capital expenditures were reduced by about $3 billion since 2023. Source
  • Fourth-quarter capital spending totaled $345 million: Capital expenditures including predelivery deposits were $345 million in the fourth quarter and $1.1 billion for 2025. Source
  • Investment securities declined sharply: Investment securities fell to $531 million from $2.03 billion, cash rose to $1.95 billion, and stockholders equity was $2.12 billion. Source
  • Interest expense rose to $588 million: Interest expense rose 60.8% to $588 million in 2025, while interest income rose 14.4% to $127 million. Source

Strategy, efficiency and people

  • JetForward rests on four moves: JetForward covers reliable and caring service, the best East Coast leisure network, products customers value, and a secure financial future. Source
  • AI used in planning and disruption: Management said improved AI tools are used to optimize planning, manage disruptions and enable greater self-service. Source
  • Fuel processes modernized for savings: Management is modernizing fuel processes to unlock cost savings through technology, process and operational initiatives. Source
  • Crewmember count and thanks: Full-time equivalent crewmembers averaged 19,259 in 2025, down 2.8%. The chief executive thanked the 23,000 crewmembers for their service. Source

Coming up, as management said on 27 January 2026

  • Blue Sky, Boston lounge and first class: Management said 2026 initiatives include executing Blue Sky implementation milestones with United, opening the Boston lounge and rolling out domestic first class. Source
  • Amazon Leo connectivity roll-out in 2027: Roll-out of faster on-board connectivity under the Amazon Leo agreement is expected to begin in 2027. Source
  • One A321neo XLR sale pending: One Airbus A321neo XLR is under an agreement to sell, and is excluded from capital expenditure guidance. Source

Figures management reported

FigureReported
Revenue passengers (thousands) Source9,718 in fourth quarter 2025, down 2.2%
Available seat miles (millions) Source15,881 in fourth quarter 2025, down 1.6%
Load factor Source81.5% in fourth quarter 2025, down 0.7 points
Yield per passenger mile (cents) Source15.87 in fourth quarter 2025, up 0.3%
Passenger revenue per ASM (cents) Source12.93 in fourth quarter 2025, down 0.6%
Operating revenue per ASM (RASM, cents) Source14.13 in fourth quarter 2025, up 0.2%
Operating expense per ASM (cents) Source14.76 in fourth quarter 2025, up 5.4%
Average fuel cost per gallon Source$2.51 in fourth quarter 2025, up 1.6%
Average number of operating aircraft Source285 in fourth quarter 2025, down 1.0%
Aircraft utilization (hours per day) Source9.7 in fourth quarter 2025, down 1.0%

Risks management discussed

  • Operational: Aircraft out of service include those affected by Pratt & Whitney engine groundings and lack of engine availability. Source
  • External: Winter Storm Fern is excluded from 2026 guidance, and the documents give no figure for its effect. Source
  • Demand: Management said macroeconomic uncertainty held back a return to profitability in 2025. Source

Earlier plans management reported on

  • Ahead: Management said JetForward delivered $305 million in 2025, above the $290 million expected for the first full calendar year. Source
  • Ahead: Management said RASM rose 0.2%, better than the guided range of a decrease of 4.0% to flat. Source
  • Met: Management said unit costs were held within original expectations for 2025. Source
  • On track: Management said the 2026 JetForward target keeps the company on track for $850 to $950 million of incremental EBIT in 2027. Source
  • Met: The prior release said the JFK lounge was slated for the fourth quarter of 2025. This release says the lounge opened. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.