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Humana Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 5 November 2025: press release. Guidance figures: 1 lowered, 2 kept. The quarter’s numbers.

Key takeaways

  • Adjusted EPS fell from prior year: Third-quarter adjusted diluted EPS was $3.24, against $4.16 in 3Q24; GAAP EPS was $1.62, against $3.98. Source
  • Quarterly pretax income declined: GAAP pretax income was $134 million in 3Q25 against $651 million; adjusted pretax was $527 million against $679 million. Source
  • Insurance segment income lower in quarter: Insurance segment adjusted income from operations was $270 million in 3Q25, against $329 million in 3Q24; GAAP was $251 million against $274 million. Source
  • Medicare Advantage membership loss narrowed: Individual Medicare Advantage membership decline is now expected at about 425,000, against up to 500,000 previously; management attributed it to retention and better-than-expected sales. Source
  • Benefit ratio rose to 91.1 percent: Consolidated adjusted benefit ratio was 91.1 percent in 3Q25, against 89.8 percent in 3Q24; the Insurance segment ratio was also 91.1 percent. Source
  • Value creation charges rose sharply: Value creation initiative charges were $267 million in 3Q25 against $55 million in 3Q24, and $320 million year to date against $151 million. Source

“We feel positive about the direction we’re headed and the value we are creating for our members, patients and investors.”

Humana President and CEO Jim Rechtin

Guidance

AreaPeriodFigureAgainst last quarter
FY 2025 GAAP diluted EPS SourceFY 2025 (year ending December 31, 2025)approximately $12.26Lowered from approximately $13.77
FY 2025 Adjusted diluted EPS SourceFY 2025approximately $17.00Kept
FY 2025 Insurance segment benefit ratio SourceFY 202590.1 percent to 90.5 percentKept
Individual Medicare Advantage membership SourceFY 2025decline of approximately 425,000 members

What changed from last quarter

  • Guidance lowered: FY 2025 GAAP EPS guidance moved down to approximately $12.26 from approximately $13.77. Source
  • Guidance kept: FY 2025 Adjusted EPS guidance was kept at approximately $17.00, the level set in the prior quarter. Source
  • Guidance kept: FY 2025 Insurance segment benefit ratio guidance range of 90.1 to 90.5 percent was affirmed. Source
  • New: Preparations cover the Michigan HIDE SNP initial phase-in and Illinois FIDE program on January 1, 2026, and a South Carolina Medicaid dual eligibles carve-in. Source

Results and growth drivers

  • Adjusted EPS fell from prior year: Third-quarter adjusted diluted EPS was $3.24, against $4.16 in 3Q24; GAAP EPS was $1.62, against $3.98. Source
  • Year-to-date EPS higher on both bases: Nine-month GAAP diluted EPS was $16.43 against $15.72 a year earlier; adjusted EPS was $21.10 against $18.35. Source
  • Quarterly pretax income declined: GAAP pretax income was $134 million in 3Q25 against $651 million; adjusted pretax was $527 million against $679 million. Source
  • Revenue higher year over year: Consolidated revenues were $32,649 million in 3Q25, against $29,300 million adjusted in 3Q24; nine-month revenues were $97,149 million. Source

Insurance segment results

  • Insurance segment income lower in quarter: Insurance segment adjusted income from operations was $270 million in 3Q25, against $329 million in 3Q24; GAAP was $251 million against $274 million. Source
  • Insurance segment revenue higher: Insurance segment adjusted revenues were $31,189 million in 3Q25, against $28,273 million in 3Q24; nine-month adjusted revenues were $93,220 million. Source
  • Insurance operating cost ratio eased: Adjusted Insurance segment operating cost ratio was 9.0 percent in 3Q25 against 9.1 percent in 3Q24; the nine-month ratio was 8.5 percent against 8.6 percent. Source

“Our strategy of putting the consumer at the heart of everything we do is working, with solid year to date performance”

Humana President and CEO Jim Rechtin

Members, care and pharmacy

  • Medicare Advantage membership loss narrowed: Individual Medicare Advantage membership decline is now expected at about 425,000, against up to 500,000 previously; management attributed it to retention and better-than-expected sales. Source
  • Primary care patient count up: CenterWell Primary Care added 56,600 patients, about 15 percent, since December 31, 2024. Source
  • Pharmacy volumes above prior expectations: CenterWell Pharmacy growth continued across payor-agnostic offerings; Specialty volumes and Direct to Consumer growth both exceeded previous expectations in 3Q25. Source

Costs, margins and benefit ratio

  • Benefit ratio rose to 91.1 percent: Consolidated adjusted benefit ratio was 91.1 percent in 3Q25, against 89.8 percent in 3Q24; the Insurance segment ratio was also 91.1 percent. Source
  • Nine-month benefit ratio nearly flat: Nine-month consolidated benefit ratio was 89.3 percent against 89.2 percent; the Insurance segment ratio was 89.5 percent against 89.8 percent. Source
  • Consolidated cost ratio rose: Adjusted consolidated operating cost ratio was 11.8 percent in 3Q25, against 11.3 percent in 3Q24; GAAP was 12.6 percent against 11.5 percent. Source
  • Value creation charges rose sharply: Value creation initiative charges were $267 million in 3Q25 against $55 million in 3Q24, and $320 million year to date against $151 million. Source

Non-core items and adjustments

  • Loss on sale of business excluded: A $63 million loss on sale of business in 3Q25 was excluded from adjusted results; management said the disposition is outside ordinary course operations. Source
  • Put/call valuation adjustments swung: Put/call valuation adjustments were $97 million in 3Q25, against $(59) million in 3Q24; management said these amounts are unrelated to core business operations. Source
  • Employer group exit item reversed: The reconciling item for the exit of the employer group commercial medical products business was $(62) million in 3Q25, against $17 million in 3Q24. Source
  • Litigation expense accrual excluded: A $15 million accrual for certain anticipated litigation expenses was excluded from adjusted results in 3Q25. Source
  • Impairment charges in certain state markets: Non-cash impairment charges of $32 million year to date relate to indefinite-lived intangibles, based on estimates of future performance in certain state markets. Source

Strategy and value creation

  • Growth in CenterWell and Medicaid: Management said the company is advancing its long-term strategy through growth in the CenterWell and Medicaid businesses. Source
  • Value creation program described: Value creation initiatives are described as cost saving and productivity work, mainly asset impairment, severance and external consulting spend, recorded at corporate level. Source
  • Guidance excludes future value changes: FY 2025 GAAP and Adjusted EPS guidance exclude future value changes to items not yet recognized, according to management's footnote. Source

Coming up, as management said on 5 November 2025

  • Adjusted EPS guidance not expected to change: Management said it does not expect changes to FY 2025 Adjusted EPS guidance. Source
  • Momentum into Annual Election Period: Management described its momentum heading into the Annual Election Period. Source

Risks management discussed

  • Financial: The tax adjustment on the loss on sale exceeds the book loss, with the related tax benefit to be realized via capital loss carryback. Source
  • Financial: Put/call valuation results tied to the primary care strategic partnership fair value measurements move period to period and are excluded from adjusted results. Source
  • Demand: FY 2025 individual Medicare Advantage membership is expected to decline by approximately 425,000 members. Source
  • Operational: Value creation charges include asset impairment, severance and consulting spend tied to these initiatives. Source

Earlier plans management reported on

  • Met: The 3Q25 Insurance segment benefit ratio of 91.1 percent was in line with the previously disclosed expectation. Source
  • Ahead: Specialty volumes and Direct to Consumer growth both exceeded previous expectations in 3Q25. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.