Hagerty, Inc.: Q3 FY2026 earnings call
What management said about Q3 FY2026, from the documents filed with the SEC on 3 November 2026: press release. Guidance figures: 1 kept. The quarter’s numbers.
Key takeaways
- Written premium and members grew: Year-to-date written premium rose 18%, and more than 400,000 new members were added since January as State Farm conversions ramped up. Source
- Adjusted EBITDA up 43%: Adjusted EBITDA rose 43% over the first nine months, and the full-year forecast was raised again, in part on favorable loss trends. Source
- Retention above 88%: Retention is above 88%. Management said it would be higher without members selling their cars, the largest source of attrition. Source
- Monterey sales reached record: Total sales across all auction houses at Monterey Car Week reached an all-time high of $756 million, with modern supercars and hypercars making up nearly half. Source
- Zoute sales up 35%: Sales at the second Zoute auction in early October were up 35% from last year, with new younger buyers in the crowd. Source
- Caution on collector price peaks: Management said markets have peaks and troughs, and a record August does not mean later auctions will look the same. Source
“I believe the answer is simple: we have created a household brand and business model that has gained share, year after year, in both strong markets and softer ones.”
McKeel Hagerty, CEO and Chairman
Guidance
| Area | Period | Figure | Against last quarter |
|---|---|---|---|
| Policies in force Source | 2030 | 3 million | Kept |
What changed from last quarter
- Guidance raised: Full-year forecast raised again, following the earlier raise described in the prior quarter's letter. Source
- Guidance kept: 2030 goal of 3 million policies in force restated without change. Source
- New: Barrett-Jackson named the company its official insurance partner this summer. Source
- New: AI now writes the post-call summaries that representatives previously wrote by hand. Source
Growth and results
- Written premium and members grew: Year-to-date written premium rose 18%, and more than 400,000 new members were added since January as State Farm conversions ramped up. Source
- Adjusted EBITDA up 43%: Adjusted EBITDA rose 43% over the first nine months, and the full-year forecast was raised again, in part on favorable loss trends. Source
- Fifteen straight quarters of growth: Management counts 15 consecutive quarters of growth on the measures it values most, and says this keeps the company on pace for its 2030 goal. Source
Members and retention
- Member ratings and Net Promoter Score: Member experience ratings average 4.93 out of 5 stars, and the Net Promoter Score is above 80, almost twice the industry benchmark. Source
- Retention above 88%: Retention is above 88%. Management said it would be higher without members selling their cars, the largest source of attrition. Source
- Broad Arrow sales feed insurance: When a member sells a car through Broad Arrow, the company earns a commission and gets to introduce Hagerty to the new owner. Source
“Markets have peaks and troughs, and a record August does not mean every auction ahead will look the same.”
McKeel Hagerty, CEO and Chairman
Collector car market and auctions
- Monterey sales reached record: Total sales across all auction houses at Monterey Car Week reached an all-time high of $756 million, with modern supercars and hypercars making up nearly half. Source
- Zoute sales up 35%: Sales at the second Zoute auction in early October were up 35% from last year, with new younger buyers in the crowd. Source
- Caution on collector price peaks: Management said markets have peaks and troughs, and a record August does not mean later auctions will look the same. Source
- Younger buyers support demand: Management believes generational shifts toward modern, higher-value cars will support the collector car market for a long time. Source
Insurance reach and vehicles
- Vehicles protected and market size: The company protects 3.1 million vehicles across the U.S., Canada and the U.K., and management cited a U.S. target market of 36 million. Source
- Auction buyers become policyholders: Management said many future policyholders first meet the company at an auction, then insure the car and join the Hagerty Drivers Club. Source
- Collector car transactions tracked: Management said $19 billion in collector car transactions passed through members' hands over the last year, according to the insurance book. Source
“Given the surge in prices at the top end in 2026, I would not be surprised to see them take a breather at some point.”
McKeel Hagerty, CEO and Chairman
Member service and efficiency
- AI writes call summaries: AI now writes the post-call summaries that representatives used to write by hand, returning that time to member assistance. Source
- Team time moved to members: Management said the time saved lets the company add policies without simply asking the team to work harder. Source
Strategy and investment
- Growth through share gains: Management plans continued insurance growth through steady share gains and new partnerships, plus further technology investment. Source
- Building the collector car community: Management plans to keep building the collector car community, from European auction rooms to first-time classic owners in North America. Source
Coming up, as management said on 3 November 2026
- 2030 policies goal: Management reaffirmed the 2030 goal of 3 million policies in force. Source
- Share gains and technology investment: Management intends to keep growing insurance through share gains and partnerships, and to keep investing in technology. Source
- Collector car community build-out: Management intends to keep building the collector car community across Europe and North America. Source
Risks management discussed
- Demand: Management said collector car prices at the top end may pause after the 2026 surge, and that markets move through peaks and troughs. Source
- Demand: Members selling their cars is the largest source of attrition, which management said keeps retention below what it would otherwise be. Source
Earlier plans management reported on
- On track: Management said the company remains on pace for its 2030 goal of 3 million policies in force. Source
Other quarters
Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.