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Hagerty, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 3 November 2026: press release. Guidance figures: 1 kept. The quarter’s numbers.

Key takeaways

  • Written premium and members grew: Year-to-date written premium rose 18%, and more than 400,000 new members were added since January as State Farm conversions ramped up. Source
  • Adjusted EBITDA up 43%: Adjusted EBITDA rose 43% over the first nine months, and the full-year forecast was raised again, in part on favorable loss trends. Source
  • Retention above 88%: Retention is above 88%. Management said it would be higher without members selling their cars, the largest source of attrition. Source
  • Monterey sales reached record: Total sales across all auction houses at Monterey Car Week reached an all-time high of $756 million, with modern supercars and hypercars making up nearly half. Source
  • Zoute sales up 35%: Sales at the second Zoute auction in early October were up 35% from last year, with new younger buyers in the crowd. Source
  • Caution on collector price peaks: Management said markets have peaks and troughs, and a record August does not mean later auctions will look the same. Source

“I believe the answer is simple: we have created a household brand and business model that has gained share, year after year, in both strong markets and softer ones.”

McKeel Hagerty, CEO and Chairman

Guidance

AreaPeriodFigureAgainst last quarter
Policies in force Source20303 millionKept

What changed from last quarter

  • Guidance raised: Full-year forecast raised again, following the earlier raise described in the prior quarter's letter. Source
  • Guidance kept: 2030 goal of 3 million policies in force restated without change. Source
  • New: Barrett-Jackson named the company its official insurance partner this summer. Source
  • New: AI now writes the post-call summaries that representatives previously wrote by hand. Source

Growth and results

  • Written premium and members grew: Year-to-date written premium rose 18%, and more than 400,000 new members were added since January as State Farm conversions ramped up. Source
  • Adjusted EBITDA up 43%: Adjusted EBITDA rose 43% over the first nine months, and the full-year forecast was raised again, in part on favorable loss trends. Source
  • Fifteen straight quarters of growth: Management counts 15 consecutive quarters of growth on the measures it values most, and says this keeps the company on pace for its 2030 goal. Source

Members and retention

  • Member ratings and Net Promoter Score: Member experience ratings average 4.93 out of 5 stars, and the Net Promoter Score is above 80, almost twice the industry benchmark. Source
  • Retention above 88%: Retention is above 88%. Management said it would be higher without members selling their cars, the largest source of attrition. Source
  • Broad Arrow sales feed insurance: When a member sells a car through Broad Arrow, the company earns a commission and gets to introduce Hagerty to the new owner. Source

“Markets have peaks and troughs, and a record August does not mean every auction ahead will look the same.”

McKeel Hagerty, CEO and Chairman

Collector car market and auctions

  • Monterey sales reached record: Total sales across all auction houses at Monterey Car Week reached an all-time high of $756 million, with modern supercars and hypercars making up nearly half. Source
  • Zoute sales up 35%: Sales at the second Zoute auction in early October were up 35% from last year, with new younger buyers in the crowd. Source
  • Caution on collector price peaks: Management said markets have peaks and troughs, and a record August does not mean later auctions will look the same. Source
  • Younger buyers support demand: Management believes generational shifts toward modern, higher-value cars will support the collector car market for a long time. Source

Insurance reach and vehicles

  • Vehicles protected and market size: The company protects 3.1 million vehicles across the U.S., Canada and the U.K., and management cited a U.S. target market of 36 million. Source
  • Auction buyers become policyholders: Management said many future policyholders first meet the company at an auction, then insure the car and join the Hagerty Drivers Club. Source
  • Collector car transactions tracked: Management said $19 billion in collector car transactions passed through members' hands over the last year, according to the insurance book. Source

“Given the surge in prices at the top end in 2026, I would not be surprised to see them take a breather at some point.”

McKeel Hagerty, CEO and Chairman

Member service and efficiency

  • AI writes call summaries: AI now writes the post-call summaries that representatives used to write by hand, returning that time to member assistance. Source
  • Team time moved to members: Management said the time saved lets the company add policies without simply asking the team to work harder. Source

Strategy and investment

  • Growth through share gains: Management plans continued insurance growth through steady share gains and new partnerships, plus further technology investment. Source
  • Building the collector car community: Management plans to keep building the collector car community, from European auction rooms to first-time classic owners in North America. Source

Coming up, as management said on 3 November 2026

  • 2030 policies goal: Management reaffirmed the 2030 goal of 3 million policies in force. Source
  • Share gains and technology investment: Management intends to keep growing insurance through share gains and partnerships, and to keep investing in technology. Source
  • Collector car community build-out: Management intends to keep building the collector car community across Europe and North America. Source

Risks management discussed

  • Demand: Management said collector car prices at the top end may pause after the 2026 surge, and that markets move through peaks and troughs. Source
  • Demand: Members selling their cars is the largest source of attrition, which management said keeps retention below what it would otherwise be. Source

Earlier plans management reported on

  • On track: Management said the company remains on pace for its 2030 goal of 3 million policies in force. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.