Open the filing on EDGARGen Further Accelerates in Q1 FY27 and Raises Full Year Guidance
TEMPE,
Ariz. & PRAGUE - August 6, 2026 - Gen Digital Inc. (NASDAQ: GEN), a global leader dedicated to powering Digital Freedom, released its results for its first quarter fiscal year 2027, which ended July 3, 2026.
“We are deepening our trusted relationships with customers, helping them stay secure and confident across their digital and financial lives,” said Vincent Pilette, CEO of Gen. “The Gen platform brings Cyber Safety, Identity Protection, and Financial Wellness together, creating more value for customers and driving stronger performance across our portfolio. Our Q1 results show the model is working: a beat-and-raise start to fiscal 2027. And we are only beginning to unlock what this platform can deliver.”
Q1 Fiscal Year 2027 Financial Highlights
Q1 FY27 consisted of 13 weeks, while Q1 FY26 consisted of 14 weeks. Non-GAAP adjusted growth rates are calculated on a comparable basis, excluding the extra fiscal week in Q1 FY26 and including MoneyLion's stub period financial results in the prior year period. The reconciliation is available below.
Q1 GAAP Results
- Revenue of $1.336 billion, up 6%
- Operating income of $443 million, down 1%
- Diluted EPS of $0.36, up 65%
- Operating cash flow of $434 million
Q1 Non-GAAP Results
- Bookings of $1.284 billion, up 11%
- Revenue of $1.336 billion, up 11%
- Operating income of $668 million, up 9%
- Diluted EPS of $0.71, up 19%
- Free cash flow of $430 million
“Our first quarter results reflect the strength and consistency of our business model, with broad-based growth across both of our segments,” said Natalie Derse, CFO of Gen. “We delivered revenue above our guidance range and beat expectations and achieving high-teens growth in non-GAAP EPS while continuing to invest in innovation. As we continue to execute our strategy, we are confident in our outlook, the durability of our operating model and our ability to unlock stronger platform economics as we scale.”
Non-GAAP Q2 Fiscal Year 2027 Guidance
- Q2 FY27 Revenue expected to be in the range of $1.325 billion to $1.350 billion
- Q2 FY27 EPS expected to be in the range of $0.71 to $0.73
Raises Non-GAAP Fiscal Year 2027 Guidance
- FY27 Revenue expected to be in the range of $5.375 billion to $5.475 billion, compared to prior guidance of $5.325 billion to $5.425 billion
- FY27 EPS expected to be in the range of $2.87 to $2.97, compared to prior guidance of $2.85 to $2.95
Quarterly Cash Dividend
Gen's Board of Directors has approved a regular quarterly cash dividend of $0.125 per common share to be paid on September 9, 2026, to all shareholders of record as of the close of business on August 17, 2026.
Q1 Fiscal Year 2027 Earnings Call
August 6, 2026
2 p.m. PT / 5 p.m. ET
Webcast & Dial-in instructions at Investor.GenDigital.com. A replay will be posted following the call. For additional details regarding Gen's results and outlook, please see the Financials section of the Investor Relations website at Investor.GenDigital.com.
About Gen
Gen (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. The Gen family of consumer brands is rooted in providing financial empowerment and cyber safety for the first digital generations. Today, Gen empowers people to live their digital lives safely, privately and confidently for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. Learn more at GenDigital.com.
Forward-Looking Statements
Forward-looking statements notice
This press release contains statements which may be considered forward-looking within the meaning of the U.S. federal securities laws. In some cases, you can identify these forward-looking statements by the use of terms such as "expect," "will," "continue," or similar expressions, and variations or negatives of these words, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, but not limited to, the quotes under “Q1 Fiscal Year 2027 Financial Highlights” including expectations relating to achievement of long-term objectives, and the statements under "Non-GAAP Q2 Fiscal Year 2027 Guidance" and "Non-GAAP Fiscal Year 2027 Guidance" including expectations relating to Q2 Fiscal Year 2027 and Fiscal Year 2027 non-GAAP revenue and non-GAAP EPS, and any statements of assumptions underlying any of the foregoing. These statements are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied in this press release. Such risk factors include, but are not limited to, those related to: the consummation of or anticipated impacts of acquisitions (including our ability to achieve synergies and associated cost savings from any such acquisitions); divestitures, restructurings, stock repurchases, financings, debt repayments and investment activities; the outcome or impact of pending litigation, claims or disputes; difficulties in executing the operating model for the consumer Cyber Safety business; lower than anticipated returns from our investments in direct customer acquisition; difficulties in retaining our existing customers and converting existing non-paying customers to paying customers; difficulties and delays in reducing run rate expenses and monetizing underutilized assets; the successful development of new products and upgrades and the degree to which these new products and upgrades gain market acceptance; our ability to maintain our customer and partner relationships; the anticipated growth of certain market segments; fluctuations and volatility in our stock price; our ability to successfully execute strategic plans; the vulnerability of our solutions, systems, websites and data to intentional disruption by third parties; changes to existing accounting pronouncements or taxation rules or practices; and general business and macroeconomic changes in the U.S. and worldwide, including economic recessions, the impact of inflation, fluctuations in foreign currency exchange rates, changes in interest rates or tax rates, and ongoing and new geopolitical conflicts, and other global macroeconomic factors on our operations and financial performance. Additional information concerning these and other risk factors is contained in the Risk Factors sections of our most recent reports on Form 10-K and Form 10-Q. We encourage you to read those sections carefully. There may also be other factors that have not been anticipated or are not described in our periodic filings, generally because we did not believe them to be significant at the time, which could cause actual results to differ materially from our projections and expectations. All forward-looking statements should be evaluated with the understanding of their inherent uncertainty. We assume no obligation, and do not intend, to update these forward-looking statements as a result of future events or developments.
Use of Non-GAAP Financial Information
We use non-GAAP measures of operating margin, operating income, net income and earnings per share, which are adjusted from results based on GAAP and exclude certain expenses, gains and losses. We also provide the non-GAAP metrics of revenues, and constant currency revenues. These non-GAAP financial measures are provided to enhance the user's understanding of our past financial performance and our prospects for the future, and to provide more meaningful comparisons of our current results to our historical performance by adjusting items that affect comparability between periods. Our management team uses these non-GAAP financial measures in assessing Gen's performance, as well as in planning and forecasting future periods. These non-GAAP financial measures are not computed according to GAAP and the methods we use to compute them may differ from the methods used by other companies. Non-GAAP financial measures are supplemental, should not be considered a substitute for financial information presented in accordance with GAAP and should be read only in conjunction with our condensed consolidated financial statements prepared in accordance with GAAP. Readers are encouraged to review the reconciliation of our non-GAAP financial measures to the comparable GAAP results, which is attached to our quarterly earnings release, and which can be found, along with other financial information including the Earnings Presentation, on the investor relations page of our website at Investor.GenDigital.com. No reconciliation of the forecasted range for non-GAAP revenues and EPS guidance is included in this release because most non-GAAP adjustments pertain to events that have not yet occurred. It would be unreasonably burdensome to forecast, therefore we are unable to provide an accurate estimate.
Condensed Consolidated Balance Sheets
(Unaudited, in millions)
| July 3, 2026 | April 3, 2026 |
|---|
| ASSETS |
| Current assets: | | |
| Cash, cash equivalents and restricted cash | $564 | $411 |
| Accounts receivable, net | 378 | 361 |
| Other current assets | 286 | 295 |
| Assets held for sale | 40 | 14 |
| Total current assets | 1,268 | 1,081 |
| Property and equipment, net | 70 | 71 |
| Intangible assets, net | 2,046 | 2,096 |
| Goodwill | 10,938 | 10,996 |
| Deferred income tax assets | 1,135 | 1,153 |
| Other long-term assets | 187 | 192 |
| Total assets | $15,644 | $15,589 |
| LIABILITIES AND STOCKHOLDERS’ EQUITY (DEFICIT) |
| Current liabilities: | | |
| Accounts payable | $96 | $96 |
| Accrued compensation and benefits | 75 | 115 |
| Current portion of long-term debt | 181 | 181 |
| Contract liabilities | 1,843 | 1,904 |
| Other current liabilities | 527 | 414 |
| Total current liabilities | 2,722 | 2,710 |
| Long-term debt | 7,975 | 8,015 |
| Long-term contract liabilities | 76 | 73 |
| Deferred income tax liabilities | 190 | 198 |
| Long-term income taxes payable | 1,614 | 1,588 |
| Other long-term liabilities | 411 | 394 |
| Total liabilities | 12,988 | 12,978 |
| Total stockholders’ equity (deficit) | 2,656 | 2,611 |
| Total liabilities and stockholders’ equity (deficit) | $15,644 | $15,589 |
Condensed Consolidated Statements of Operations
(Unaudited, in millions, except per share amounts)
| Three Months Ended |
|---|
| July 3, 2026 | July 4, 2025 |
|---|
| Net revenues | $1,336 | $1,257 |
| Cost of revenues | 307 | 267 |
| Gross profit | 1,029 | 990 |
| Operating expenses: | | |
| Sales and marketing | 300 | 297 |
| Research and development | 118 | 109 |
| General and administrative | 80 | 74 |
| Amortization of intangible assets | 56 | 54 |
| Restructuring and other costs | 32 | 10 |
| Total operating expenses | 586 | 544 |
| Operating income (loss) | 443 | 446 |
| Interest expense | (124) | (156) |
| Other income (expense), net | 4 | 10 |
| Income (loss) before income taxes | 323 | 300 |
| Income tax expense (benefit) | 108 | 165 |
| Net income (loss) | $215 | $135 |
| Net income (loss) per share - basic | $0.36 | $0.22 |
| Net income (loss) per share - diluted | $0.36 | $0.22 |
| Weighted-average shares outstanding: | | |
| Basic | 599 | 617 |
| Diluted | 603 | 624 |
Condensed Consolidated Statements of Cash Flows
(Unaudited, in millions)
| Three Months Ended |
|---|
| July 3, 2026 | July 4, 2025 |
|---|
| OPERATING ACTIVITIES: | | |
| Net income (loss) | $215 | $135 |
| Adjustments: | | |
| Amortization and depreciation | 123 | 123 |
| Stock-based compensation expense | 54 | 66 |
| Loss on sale of Instacash Advances | 60 | 36 |
| Deferred income taxes | (9) | 11 |
| Loss on sale of property | - | 1 |
| Non-cash operating lease expense | 4 | 4 |
| Foreign currency remeasurement loss (gain) | (1) | 86 |
| Other | 9 | 10 |
| Changes in operating assets and liabilities, net of acquisitions: | | |
| Accounts receivable, net | (13) | 10 |
| Accounts payable | 1 | (48) |
| Accrued compensation and benefits | (39) | (21) |
| Contract liabilities | (56) | (69) |
| Income taxes payable | 75 | 61 |
| Instacash Advances held for sale, net | (86) | (47) |
| Other assets | (3) | 58 |
| Other liabilities | 100 | (7) |
| Net cash provided by (used in) operating activities | 434 | 409 |
| INVESTING ACTIVITIES: | | |
| Purchases of property and equipment | (4) | (4) |
| Payments for acquisitions, net of cash acquired | - | (876) |
| Payments for originations of notes receivable | (85) | - |
| Proceeds from principal repayments of notes receivable | 77 | - |
| Proceeds from the sale of property | - | 9 |
| Other | (3) | (2) |
| Net cash provided by (used in) investing activities | (15) | (873) |
| FINANCING ACTIVITIES: | | |
| Repayments of debt | (45) | (191) |
| Proceeds from issuance of debt, net of issuance costs | - | 741 |
| Tax payments related to vesting of stock units | (41) | (44) |
| Dividends and dividend equivalents paid | (81) | (82) |
| Repurchases of common stock | (100) | (134) |
| Net cash provided by (used in) financing activities | (267) | 290 |
| Effect of exchange rate fluctuations on cash, cash equivalents and restricted cash | 1 | (4) |
| Change in cash, cash equivalents and restricted cash | 153 | (178) |
| Beginning cash, cash equivalents and restricted cash | 411 | 1,006 |
| Ending cash, cash equivalents and restricted cash | $564 | $828 |
(1) Issuance costs paid for issuance of debt for three months ended July 4, 2025 were $9 million.
Reconciliation of Selected GAAP Measures to Non-GAAP Measures (1) (2)
(Unaudited, in millions, except per share amounts)
| Three Months Ended |
|---|
| July 3, 2026 | July 4, 2025 |
|---|
| Operating income (loss) | $443 | $446 |
| Stock-based compensation | 50 | 66 |
| Amortization of intangible assets | 119 | 119 |
| Restructuring and other costs | 32 | 10 |
| Acquisition and integration costs | 1 | 5 |
| Litigation costs | 23 | 5 |
| Other | - | (1) |
| Operating income (loss) (Non-GAAP) | 668 | 650 |
| Extra week | - | (44) |
| MoneyLion stub period | - | 8 |
| Adjusted operating income (loss) (Non-GAAP) | $668 | $614 |
| Operating margin | 33.2% | 35.5% |
| Operating margin (Non-GAAP) | 50.0% | 51.7% |
| Net income (loss) | $215 | $135 |
| Adjustments to net income (loss): | | |
| Stock-based compensation | 50 | 66 |
| Amortization of intangible assets | 119 | 119 |
| Restructuring and other costs | 32 | 10 |
| Acquisition and integration costs | 1 | 5 |
| Litigation costs | 23 | 5 |
| Other | - | (3) |
| Non-cash interest expense | 5 | 7 |
| Loss (gain) on sale of properties and nonfinancial assets | - | 1 |
| Total adjustments to GAAP income (loss) before income taxes | 230 | 210 |
| Adjustment to GAAP provision for income taxes | (14) | 53 |
| Total adjustment to income (loss), net of taxes | 216 | 263 |
| Net income (loss) (Non-GAAP) | 431 | 398 |
| Extra week | - | (30) |
| MoneyLion stub period | - | 8 |
| Adjusted net income (loss) (Non-GAAP) | $431 | $376 |
| Diluted net income (loss) per share | $0.36 | $0.22 |
| Adjustments to diluted net income (loss) per share: | | |
| Stock-based compensation | 0.08 | 0.11 |
| Amortization of intangible assets | 0.20 | 0.19 |
| Restructuring and other costs | 0.05 | 0.02 |
| Acquisition and integration costs | 0.00 | 0.01 |
| Litigation costs | 0.04 | 0.01 |
| Other | - | (0.00) |
| Non-cash interest expense | 0.01 | 0.01 |
| Loss (gain) on sale of properties and nonfinancial assets | - | 0.00 |
| Total adjustments to GAAP income (loss) before income taxes | 0.38 | 0.34 |
| Adjustment to GAAP provision for income taxes | (0.02) | 0.08 |
| Total adjustment to income (loss), net of taxes | 0.36 | 0.42 |
| Diluted net income (loss) per share (Non-GAAP) | 0.71 | 0.64 |
| Extra week | - | (0.05) |
| MoneyLion stub period | - | 0.01 |
| Adjusted diluted net income (loss) per share (Non-GAAP) | $0.71 | $0.60 |
| Diluted weighted-average shares outstanding | 603 | 624 |
| Diluted weighted-average shares outstanding (Non-GAAP) | 603 | 624 |
| Three Months Ended |
|---|
| July 3, 2026 | July 4, 2025 |
|---|
| Net cash provided by (used in) operating activities | $434 | $409 |
| Adjustments to net cash provided by (used in) operating activities: | | |
| Purchases of property and equipment | (4) | (4) |
| Free cash flow (Non-GAAP) | $430 | $405 |
(1) This presentation includes non-GAAP measures. Non-GAAP financial measures are supplemental and should not be considered a substitute for financial information presented in accordance with GAAP. For a detailed explanation of these non-GAAP measures, see Appendix A.
(2) Amounts may not add due to rounding.
(3) The three months ended July 3, 2026 consisted of 13 weeks whereas the three months July 4, 2025 consisted of 14 weeks. Non-GAAP adjusted growth rates are calculated on a comparable basis, excluding the extra fiscal week in the three months July 4, 2025 and including MoneyLion's stub period financial results in the prior year period.
Performance Metrics
(Unaudited, in millions)
| Three Months Ended | |
|---|
| July 3, 2026 | July 4, 2025 |
|---|
| Performance Metrics | | |
| Cyber Safety Platform | $846 | | | $869 |
| Trust-Based Solutions | 490 | | | 388 |
| Total net revenues | 1,336 | | | 1,257 |
| Direct revenues | $1,063 | | | $1,054 |
| Partner revenues | 273 | | | 203 |
| Total net revenues | $1,336 | | | $1,257 |
| Total net revenues | $1,336 | | $1,257 | |
| Extra week impact | | - | | (87) |
| MoneyLion stub period | | - | | 38 |
| Total adjusted net revenues (Non-GAAP) | $1,336 | | $1,208 | |
| Total bookings | $1,284 | | | $1,202 |
| Extra week impact | - | | | (82) |
| MoneyLion stub period | - | | | 38 |
| Total adjusted bookings | $1,284 | | $1,158 | |
| As of |
|---|
| July 3, 2026 | July 4, 2025 |
|---|
| Total paid customers | 81 | 76 |
(1) The three months ended July 3, 2026 consisted of 13 weeks whereas the three months ended July 4, 2025 consisted of 14 weeks. Non-GAAP adjusted growth rates are calculated on a comparable basis, excluding the extra fiscal week in the three months ended July 4, 2025 and including MoneyLion's stub period financial results in the prior year period.
Appendix A
Explanation of Non-GAAP Measures and Other Items
Objective of non-GAAP measures: We believe our presentation of non-GAAP financial measures, when taken together with corresponding GAAP financial measures, provides meaningful supplemental information regarding the Company’s operating performance for the reasons discussed below. Our management team uses these non-GAAP financial measures in assessing our performance, as well as in planning and forecasting future periods. Due to the importance of these measures in managing the business, we use non-GAAP measures in the evaluation of management’s compensation. These non-GAAP financial measures are not computed according to GAAP and the methods we use to compute them may differ from the methods used by other companies. Non-GAAP financial measures are supplemental and should not be considered a substitute for financial information presented in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP.
Stock-based compensation: This consists of expenses for employee restricted stock units, performance-based awards, stock options and our employee stock purchase plan, determined in accordance with GAAP. We evaluate our performance both with and without these measures because stock-based compensation is a non-cash expense and can vary significantly over time based on the timing, size, nature and design of the awards granted, and is influenced in part by certain factors that are generally beyond our control, such as the volatility of the market value of our common stock. In addition, for comparability purposes, we believe it is useful to provide a non-GAAP financial measure that excludes stock-based compensation to facilitate the comparison of our results to those of other companies in our industry.
Amortization of intangible assets: Amortization of intangible assets consists of amortization of acquisition-related intangibles assets such as developed technology, customer relationships and trade names acquired in connection with business combinations. We record charges relating to the amortization of these intangibles within both cost of revenues and operating expenses in our GAAP financial statements. Under purchase accounting, we are required to allocate a portion of the purchase price to intangible assets acquired and amortize this amount over the estimated useful lives of the acquired intangible assets. However, the purchase price allocated to these assets is not necessarily reflective of the cost we would incur to internally develop the intangible asset. Further, amortization charges for our acquired intangible assets are inconsistent in size and are significantly impacted by the timing and valuation of our acquisitions. We eliminate these charges from our non-GAAP operating results to facilitate an evaluation of our current operating performance and provide better comparability to our past operating performance.
Restructuring and other costs: Restructuring charges are costs associated with a formal restructuring plan and are primarily related to employee severance and benefit arrangements, contract termination costs, and assets write-offs, as well as other exit and disposal costs. Included in other exit and disposal costs are costs to exit and consolidate facilities in connection with restructuring events. We exclude restructuring and other costs from our non-GAAP results as we believe that these costs are incremental to core activities that arise in the ordinary course of our business and do not reflect our current operating performance, and that excluding these charges facilitates a more meaningful evaluation of our current operating performance and comparisons to our past operating performance.
Acquisition-related and integration costs: These represent the transaction and business integration costs related to significant acquisitions that are charged to operating expense in our GAAP financial statements. These costs include incremental expenses incurred to affect these business combinations such as advisory, legal, accounting, valuation, and other professional or consulting fees. We exclude these costs from our non-GAAP results as they have no direct correlation to the operation of our business, and because we believe that the non-GAAP financial measures excluding these costs provide meaningful supplemental information regarding the spending trends of our business. In addition, these costs vary, depending on the size and complexity of the acquisitions, and are not indicative of costs of future acquisitions.
Litigation costs: We may periodically incur charges or benefits related to litigation settlements, legal contingency accruals and third-party legal costs related to certain legal matters. We exclude these charges and benefits when associated with a significant matter because we do not believe they are reflective of ongoing business and operating results.
Non-cash interest expense and amortization of debt issuance costs: In accordance with GAAP, we separately account for the value of the conversion feature on our convertible notes as a debt discount that reflects our assumed non-convertible debt borrowing rates. We amortize the discount and debt issuance costs over the term of the related debt. We exclude the difference between the imputed interest expense, which includes the amortization of the conversion feature and of the issuance costs, and the coupon interest payments. We extinguished our remaining convertible debt on August 15, 2022. During fiscal 2023, we also started amortizing the debt issuance costs associated with our senior credit facilities, which were secured upon close of the acquisition of Avast. We believe that excluding these costs provides meaningful supplemental information regarding the cash cost of our debt instruments and enhance investors’ ability to view the Company’s results from management’s perspective.
Gain (loss) on extinguishment of debt: We record gains or losses on extinguishment of debt. Gains or losses represent the difference between the fair value of the exchange consideration and the carrying value of the liability component of the debt at the date of extinguishment. We exclude the gain or loss on debt extinguishment in our non-GAAP results because they are not reflective of our ongoing business.
Change in fair value and impairment of non-marketable equity investments: We record gains or losses, unrealized and realized, on equity investments in privately-held companies. We exclude the net gains or losses because we do not believe they are reflective of our ongoing business.
Gain (loss) on sale of properties and nonfinancial assets: We periodically recognize gains or losses from the disposition of land, buildings and nonfinancial assets. We exclude such gains or losses because they are not reflective of our ongoing business and operating results.
Income tax effects and adjustments: We use a non-GAAP tax rate that excludes (1) the discrete impacts of changes in tax legislation, (2) most other significant discrete items, (3) unrealized gains or losses from remeasurement of foreign currency denominated deferred tax items and uncertain tax benefits, and (4) the income tax effects of the non-GAAP adjustment to our operating results described above. We believe making these adjustments facilitates a better evaluation of our current operating performance and comparisons to past operating results. Our tax rate is subject to change for a variety of reasons, such as significant changes in the geographic earnings mix due to acquisition and divestiture activities or fundamental tax law changes in major jurisdictions where we operate.
Diluted GAAP and non-GAAP weighted-average shares outstanding: Diluted GAAP and non-GAAP weighted-average shares outstanding are generally the same, except in periods when there is a GAAP loss from continuing operations. In accordance with GAAP, we do not present dilution for GAAP in periods in which there is a loss from continuing operations. However, if there is non-GAAP net income, we present dilution for non-GAAP weighted-average shares outstanding in an amount equal to the dilution that would have been presented had there been GAAP income from continuing operations for the period.
Bookings: Bookings are defined as customer orders received that are expected to generate net revenues in the future. We present the operational metric of bookings because it reflects customers' demand for our products and services and to assist readers in analyzing our performance in future periods.
Free cash flow: Free cash flow is defined as cash flows from operating activities less purchases of property and equipment. Free cash flow is not a measure of financial condition under GAAP and does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period, and thus should not be considered as an alternative to cash flows from operating activities or as a measure of liquidity.
(Unlevered) Free cash flow: Free cash flow is defined as cash flows from operating activities less purchases of property and equipment. Unlevered free cash flow excludes cash interest expense payments, net of payments received through interest rate swap hedges. Free cash flow is not a measure of financial condition under GAAP and does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period, and thus should not be considered as an alternative to cash flows from operating activities or as a measure of liquidity.
Cyber Safety Platform: Includes our security and privacy products, as well as our cyber safety comprehensive suites which deliver technology solutions and superior threat protection to help people navigate the digital world, securely, privately and confidently.
Trust-Based Solutions: Trust-Based Solutions includes our identity, reputation, and financial wellness products, which provide innovative solutions and insights that empower consumers to grow and manage their identity, reputation and finances confidently.
Direct revenue: Direct revenue reflects subscriptions sold directly through e-commerce or mobile channels, and revenue generated from financial transactions directly made through Gen properties or marketplaces.
Partner revenue: Partner revenue reflects partner-sourced and channel revenue via retailers, employee benefits, telcos, publishers, and strategic partnerships, including revenue generated from product usage or products sold through our financial marketplace.
Paid customers: We define paid customers as active users of our products and solutions, including subscribers with an active paid subscription to our products at the end of the reported period. Paid customers also includes product users with a unique account and at least one revenue-generating transaction in the relevant active period of each respective product category, whether through our first-party personal finance products, transacting through our financial marketplaces, or generating revenue through product usage. We exclude users on free trials and those who have not actively transacted in the relevant period of each respective product category. In order to properly reflect Gen’s customer cohorts that contribute to revenue given the dynamic nature of consumers and our product portfolio, our methodology is subject to change from time to time. The methodologies used to measure these metrics require judgment and we regularly review our metrics to improve their accuracy. However, our ability to recalculate our historical metrics may be impacted by data limitations or other factors that require us to apply different methodologies for such adjustments. We generally do not intend to update previously disclosed metrics for any such inaccuracies or adjustments that are deemed not material.
Contacts
Investor ContactBen Lu · Gen · IR@GenDigital.com
Audra Proctor · Gen · Press@GenDigital.com