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Frontdoor, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 6 August 2026: press release. Guidance figures: 5 raised, 1 lowered, 2 new, 3 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 5% to $645 million: Revenue of $645 million came from about 3% higher realized price and about 1% higher volume, according to management. Source
  • Net income and diluted EPS rose: Net income rose to $125 million from $111 million, and diluted EPS to $1.76 from $1.48. Source
  • Adjusted EBITDA rose 10%: Adjusted EBITDA rose to $220 million from $199 million in the prior-year quarter. Source
  • Home warranties rose 1% to 2.11 million: Home warranties ended at 2.11 million against 2.09 million a year earlier; renewals were 1.57 million and first-year direct-to-consumer 0.33 million. Source
  • Claims costs fell on fewer requests: Claims costs fell $7 million excluding revenue-linked claims, mainly from fewer service requests per member, including $5 million of favorable weather. Source
  • $181 million repurchased through July: Share repurchases totaled $181 million year to date through July 2026, up more than 21% from the same period last year. Source

“Frontdoor is delivering exceptional results across all key areas of the business,”

Bill Cobb, Chairman and Chief Executive Officer

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFull year 2026$2.19 billion to $2.21 billionRaised from $2.155 billion to $2.195 billion
Adjusted EBITDA SourceFull year 2026$585 million to $600 million; margin approximately 27%Raised from $565 million to $580 million; margin approximately 26%
Revenue SourceThird quarter 2026$642 million to $652 millionNew
Adjusted EBITDA SourceThird quarter 2026$197 million to $207 millionNew
Realized price SourceFull year 2026increase of 3% to 4%Raised from increase of 2% to 3%
Volume SourceFull year 2026increase of 1% to 2%Kept
Non-warranty and other revenue SourceFull year 2026$230 million to $240 millionRaised from $220 million to $240 million
Home warranty member count SourceFull year 2026increase of approximately 1%Kept
Gross profit margin SourceFull year 2026approximately 55%
SG&A SourceFull year 2026$685 million to $695 millionRaised from $660 million to $680 million
Capital expenditures SourceFull year 2026approximately $30 millionLowered from $30 million to $35 million
Annual effective tax rate SourceFull year 2026approximately 25%Kept

What changed from last quarter

  • Guidance raised: Full-year 2026 revenue and Adjusted EBITDA guidance raised from the prior release. Source
  • Guidance lowered: Capital expenditures guidance now about $30 million, from $30 million to $35 million previously. Source
  • Guidance kept: Full-year home warranty member count guidance of about 1% unchanged from the prior release. Source

Results and growth drivers

  • Revenue rose 5% to $645 million: Revenue of $645 million came from about 3% higher realized price and about 1% higher volume, according to management. Source
  • Net income and diluted EPS rose: Net income rose to $125 million from $111 million, and diluted EPS to $1.76 from $1.48. Source
  • Adjusted EBITDA rose 10%: Adjusted EBITDA rose to $220 million from $199 million in the prior-year quarter. Source

Segments and customer channels

  • Renewal revenue up 4% on price: Renewal revenue rose to $479 million from $461 million, the largest channel, on higher realized price. Source
  • Real estate revenue up 3% on volume: First-year real estate revenue rose to $45 million from $44 million on higher volume, partly offset by lower realized price. Source
  • Direct-to-consumer revenue down 2%: First-year direct-to-consumer revenue fell to $55 million from $56 million on promotional pricing, partly offset by higher volume from new members. Source
  • Other revenue up 19% on HVAC: Other revenue rose to $67 million from $56 million, mainly from the New HVAC upgrade program. Source

“Our relentless actions to accelerate membership growth are working, our operational discipline is driving record profitability, and we are repurchasing shares at an unprecedented level.”

Bill Cobb, Chairman and Chief Executive Officer

Members and customer base

  • Home warranties rose 1% to 2.11 million: Home warranties ended at 2.11 million against 2.09 million a year earlier; renewals were 1.57 million and first-year direct-to-consumer 0.33 million. Source
  • Prior-year count adjusted for acquisition: The prior-year comparison, excluding the 2-10 HBW warranties acquired December 19, 2024, showed a two percent reduction. Source

Costs, margins and pricing

  • Gross margin increased to 59%: Gross profit was $378 million against $356 million, on revenue of $645 million. Source
  • Claims costs fell on fewer requests: Claims costs fell $7 million excluding revenue-linked claims, mainly from fewer service requests per member, including $5 million of favorable weather. Source
  • Marketing spend rose $3 million: Sales and marketing costs rose $3 million, mainly for increased investment to drive direct-to-consumer channel growth. Source

“Reflecting these strengths, we are raising our full-year 2026 Revenue and Adjusted EBITDA guidance.”

Bill Cobb, Chairman and Chief Executive Officer

Cash flow and liquidity

  • Operating cash flow of $245 million: Operating cash flow was $245 million for the six months, against $251 million a year earlier; $223 million came from earnings adjusted for non-cash charges. Source
  • Free cash flow of $233 million: Free cash flow for the six months was $233 million, as defined by the company. Source
  • Investing outflow mainly technology spend: Investing outflow of $14 million was primarily capital expenditures for technology projects. Source
  • Cash balance at June 30: Cash was $627 million at June 30, 2026. Source

Share repurchases and capital returns

  • $181 million repurchased through July: Share repurchases totaled $181 million year to date through July 2026, up more than 21% from the same period last year. Source
  • Financing outflow covered buybacks and debt: Financing outflows of $169 million comprised $151 million of buybacks, excluding taxes and fees, and $14 million of scheduled debt payments. Source
  • Treasury shares rose to 19.9 million: Treasury shares rose to 19.9 million at June 30, 2026, from 17.5 million at December 31, 2025. Source

Guidance drivers

  • Full-year plan assumes price and volume growth: The full-year plan assumes realized price and volume both increase, with renewal channel growth and direct-to-consumer decline. Source

Figures management reported

FigureReported
Number of home warranties Source2.11 million
Renewals Source1.57 million
First-year direct-to-consumer warranties Source0.33 million
First-year real estate warranties Source0.22 million
Customer retention rate Source79.6%

Risks management discussed

  • Operational: Contractor network, replacement parts and equipment costs are rising at low-single digit rates. Source
  • Financial: Of the $627 million cash, $155 million is restricted net assets. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.