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Shift4 Payments, Inc.: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 26 February 2026: letter to shareholders. Guidance figures: 8 new. The quarter’s numbers.

Key takeaways

  • Gross profit rose 58%: Gross profit reached $429 million, and gross revenue less network fees reached $610 million, up 51% from Q4 2024. Source
  • Adjusted EBITDA up 48%: EBITDA was $252 million and Adjusted EBITDA was $304 million, up 14% and 48% respectively from the year-earlier quarter. Source
  • Three revenue pillars reported: Q4 gross revenue less network fees split into payments-based revenue less network fees, tax-free shopping revenue, and subscription and other revenue. Source
  • Global Blue dilutes EBITDA margin near term: Management said Global Blue is gross margin accretive, slightly dilutive to adjusted EBITDA margins and to working capital in the near term. Source
  • Operating cash flow up 71%: Q4 operating cash flow was $224 million and Adjusted Free Cash Flow was $171 million, up 71% and 28% from Q4 2024. Source
  • Buybacks against $1 billion authorization: The company has repurchased about $500 million, or 7.7 million shares, under the $1 billion authorization, with $305 million in Q4 2025 and $195 million in Q1 2026. Source
  • Pre-Global Blue ROIC history: Before the Global Blue acquisition, the company reported an operating ROIC of 14% for Q2 2025, with its incremental returns and track record described as above its cost of capital. Source

“our business is structurally better than any time in our history”

Jared Isaacman CEO

Guidance

AreaPeriodFigureAgainst last quarter
Gross revenue less network fees SourceFY 2026$2.50 billion to $2.60 billion; 26% to 31% growthNew
Adjusted EBITDA SourceFY 2026$1.165 billion to $1.215 billion; 20% to 25% growthNew
Non-GAAP EPS SourceFY 2026$5.50 to $5.70New
Volume SourceFY 2026$240 billion to $260 billionNew
Payments-based revenue less network fees, Worldwide excluding Americas SourceFY 2026high-20s percent growthNew
Tax-free shopping revenue SourceFY 2026mid-single-digit growthNew
Subscription and other revenue SourceFY 2026low-single-digit growthNew
Blended spreads SourceFY 2026about 60bps or more, described as stable
Effective tax rate SourceFY 202626%New

What changed from last quarter

  • New guidance: Management introduced full-year 2026 financial guidance in this letter. Source
  • New: Gross revenue less network fees is now disaggregated into three reported pillars: payments-based, tax-free shopping, and subscription and other. Source
  • New: In connection with the Simplification Transaction, the Founder's remaining commitment to fund half of a one-time equity award program was terminated. Source
  • New: The company reported that it closed on the Smartpay acquisition. Source

Fourth quarter results

  • Gross profit rose 58%: Gross profit reached $429 million, and gross revenue less network fees reached $610 million, up 51% from Q4 2024. Source
  • Gross revenue grew 34%: Gross revenue for the quarter was $1,189 million, up 34% from the year-earlier quarter. Source
  • Net income and non-GAAP EPS reported: Net income for the quarter was $53 million, GAAP diluted EPS was $0.36, and non-GAAP net income was $156 million, or $1.60 non-GAAP EPS. Source
  • Adjusted EBITDA up 48%: EBITDA was $252 million and Adjusted EBITDA was $304 million, up 14% and 48% respectively from the year-earlier quarter. Source

Revenue pillars and Global Blue

  • Three revenue pillars reported: Q4 gross revenue less network fees split into payments-based revenue less network fees, tax-free shopping revenue, and subscription and other revenue. Source
  • Global Blue closed in July 2025: The Global Blue acquisition closed on July 3, 2025, so 2H25 includes consolidated operating results. Source
  • Global Blue tied to luxury workflows: Management described Global Blue's product as deeply embedded in the workflows of many well-known luxury brands. Source

“as revenue synergies are realized, I anticipate Global Blue's adjusted EBITDA margins will begin to trend towards that of Shift4”

Jared Isaacman CEO

Customers and vertical wins

  • Restaurant share gains continue: Management said the company is gaining restaurant market share and adding new restaurants each day. Source
  • Pechanga cross-sell from Eigen: Pechanga Resort and Casino is now processing payments through the company, as a cross-sell from the Eigen acquisition. Source
  • Park Holidays won by RFP: Park Holidays, a UK hotel chain with over 50 resort properties, now uses the company for omni-channel payments after an RFP win. Source
  • Stadium concessions added: The company is handling retail and food and beverage concession payments at Sports Illustrated Stadium. Source

Margins and cost of sales

  • Adjusted EBITDA margin at 50%: Adjusted EBITDA margin was 50% of gross revenue less network fees in Q4 2025, measured as Adjusted EBITDA divided by that revenue measure. Source
  • Global Blue dilutes EBITDA margin near term: Management said Global Blue is gross margin accretive, slightly dilutive to adjusted EBITDA margins and to working capital in the near term. Source
  • Network fees rose with volume: Network fees were $579 million in Q4 2025 against $482 million a year earlier, and other costs of sales were $160 million against $119 million. Source

“As such, we prioritized share repurchases but also continued to pursue growth investments and see where M&A could act as an accelerant.”

Jared Isaacman CEO

Cash flow and share repurchases

  • Operating cash flow up 71%: Q4 operating cash flow was $224 million and Adjusted Free Cash Flow was $171 million, up 71% and 28% from Q4 2024. Source
  • Buybacks against $1 billion authorization: The company has repurchased about $500 million, or 7.7 million shares, under the $1 billion authorization, with $305 million in Q4 2025 and $195 million in Q1 2026. Source
  • Share count cut since IPO: Since the IPO the company has repurchased 17.1 million shares, including 4.3 million during Q4, which management said represents 17% of shares outstanding. Source

Strategy, AI and returns on capital

  • AI engineers working on onboarding: Forward deployed engineers from several AI companies work with the company's team on onboarding and customer service, and on launching products in new countries. Source
  • Geographic reach beyond 75 countries: Management said the Global Blue acquisition and others expanded geographic reach by more than 75 countries. Source
  • Pre-Global Blue ROIC history: Before the Global Blue acquisition, the company reported an operating ROIC of 14% for Q2 2025, with its incremental returns and track record described as above its cost of capital. Source

Coming up, as management said on 26 February 2026

  • Europe cross-sell scale-up: Management said it is scaling go-to-market cross-sell efforts across Europe, with revenue synergies expected in the months and years ahead. Source
  • 2026 first full combined year: Management described 2026 as the first full year of the combined company following the Global Blue acquisition. Source
  • Incremental ROIC target by end-2027: Management anticipates ROIC improving over time, with an incremental ROIC of about 40% targeted by the end of 2027. Source
  • Preferred converts by May 2028: Non-GAAP EPS assumes conversion of the mandatory convertible preferred stock, which management said will happen on or before May 1, 2028. Source
  • Tax-free shopping cash timing in 1H26: Because of the July 2025 close timing, 1H26 will fully absorb the seasonal tax-free shopping Adjusted FCF consumption period. Source

Figures management reported

FigureReported
Volume, Q4 2025 Source$59 billion, up 23% from Q4 2024
Merchant volume backlog Source$32B+
Blended spread, Q4 2025 Source57bps
Blended spread, FY 2025 Source61bps
Luxury retail retailers and locations Source75K retailers with 400K+ locations

Risks management discussed

  • Financial: Management said subscription and other revenue can be volatile while it runs its playbook against recently acquired businesses. Source
  • Demand: Management said tax-free shopping, despite its leading market share, is subject to its own volatility. Source
  • Operational: Integration investment for Global Blue and AI infrastructure appears as an item in the 2026 Adjusted FCF bridge. Source

Earlier plans management reported on

  • On track: Management said the Bambora acquisition is on track for the first quarter, after the Smartpay closing. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.