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Fiserv Inc.: Q3 FY2025 earnings call

What management said about Q3 FY2025, from the documents filed with the SEC on 29 October 2025: press release. Guidance figures: 2 lowered, 2 kept. The quarter’s numbers.

Key takeaways

  • Revenue rose 1% in quarter: GAAP revenue rose 1% to $5.26 billion in the quarter, with Merchant Solutions up 5% and Financial Solutions down 3%. Nine-month revenue rose 5% to $15.91 billion. Source
  • Adjusted EPS fell 11% in quarter: Adjusted EPS was $2.04 for the quarter, down 11%, and $6.65 for nine months, up 6%. GAAP EPS was $1.46, up 49% from the prior-year quarter. Source
  • Financial margin fell, organic revenue declined: Financial Solutions organic revenue fell 3% in the quarter to $2,331 million. Its adjusted operating margin was 42.5%, against 47.4% a year earlier. Source
  • Adjusted operating margin fell: Adjusted operating margin was 37.0% in the quarter against 40.2% a year earlier, and 38.2% for nine months, unchanged from the prior year period. Source
  • One Fiserv plan launched: Management said the company would discuss One Fiserv, an action plan that prioritizes client focus across five strategic pillars building on existing strengths. Source
  • Buybacks reached $5.4 billion: The company repurchased 7.2 million shares for $1.0 billion in the quarter and 29.1 million shares for $5.4 billion in the nine months. Source
  • Free cash flow lower year to date: Free cash flow was $2.88 billion for nine months, against $3.34 billion. Capital expenditures were $1.32 billion for the nine months, against $1.17 billion. Source

“Our current performance is not where we want it to be nor where our stakeholders expect it to be.”

Mike Lyons, Chief Executive Officer of Fiserv

Guidance

AreaPeriodFigureAgainst last quarter
Organic revenue growth Source2025 full year3.5 to 4%Lowered from approximately 10%
Adjusted earnings per share Source2025 full year$8.50 to $8.60Lowered from $10.15 to $10.30
Currency impact on revenue growth Source2025 full year1%Kept
Amortization of acquired intangible assets Source2025 full yeardecrease of approximately 5% versus 2024Kept

What changed from last quarter

  • Guidance lowered: 2025 organic revenue growth and adjusted EPS were both reset lower from the prior quarter's figures. Source
  • New: One Fiserv action plan launched, built on five strategic pillars. Source
  • New: Paul Todd, former CFO of Global Payments, becomes CFO effective October 31, 2025, succeeding Bob Hau, who advises through Q1 2026. Source
  • New: Takis Georgakopoulos and Dhivya Suryadevara named Co-Presidents, effective December 1, 2025. Source
  • New: Three directors join the Fiserv board effective January 1, 2026, as part of board refreshment. Source
  • New: CardFree was acquired in September 2025, along with the Smith Consulting Group business. Source
  • New: A portion of TD Bank's Canadian merchant processing business was acquired in October 2025, with a multi-year TD managed services agreement. Source

Results and growth drivers

  • Revenue rose 1% in quarter: GAAP revenue rose 1% to $5.26 billion in the quarter, with Merchant Solutions up 5% and Financial Solutions down 3%. Nine-month revenue rose 5% to $15.91 billion. Source
  • Adjusted EPS fell 11% in quarter: Adjusted EPS was $2.04 for the quarter, down 11%, and $6.65 for nine months, up 6%. GAAP EPS was $1.46, up 49% from the prior-year quarter. Source
  • Prior-year impairment affects GAAP comparison: GAAP EPS growth is measured against a prior-year period that included a $570 million non-cash impairment on an equity method investment. Source
  • Adjusted revenue and organic growth: Adjusted revenue rose 1% to $4.92 billion in the quarter, and organic revenue growth was 1%. Nine-month organic growth was 5%. Source

Segment results

  • Merchant margin lower, revenue higher: Merchant Solutions adjusted operating margin was 37.2% in the quarter, against 37.7% a year earlier, and 35.3% for nine months, against 36.2%. Source
  • Financial margin fell, organic revenue declined: Financial Solutions organic revenue fell 3% in the quarter to $2,331 million. Its adjusted operating margin was 42.5%, against 47.4% a year earlier. Source
  • Corporate postage reimbursements excluded: Corporate and Other revenue was $344 million in the quarter, all postage reimbursements that the company removes to reach adjusted revenue. Source

“With the actions being announced today, Fiserv will be better positioned to drive sustainable, high-quality growth and reach our full potential.”

Mike Lyons, Chief Executive Officer of Fiserv

Margins and costs

  • Adjusted operating margin fell: Adjusted operating margin was 37.0% in the quarter against 40.2% a year earlier, and 38.2% for nine months, unchanged from the prior year period. Source
  • GAAP operating margin fell: GAAP operating income was $1,436 million in the quarter against $1,602 million, giving a 27.3% margin against 30.7%. Source
  • Selling and administrative costs rose: Selling, general and administrative expense was $1,762 million in the quarter against $1,606 million. The income statement also shows a $100 million net gain on asset sales. Source
  • Interest expense increased: Interest expense, net was $422 million in the quarter against $326 million, and $1,118 million for nine months against $872 million. Source

One Fiserv strategy and platform

  • One Fiserv plan launched: Management said the company would discuss One Fiserv, an action plan that prioritizes client focus across five strategic pillars building on existing strengths. Source
  • Five pillars named: One pillar is differentiated platforms in finance and commerce, including embedded finance and stablecoin. Other pillars cover client service, Clover, AI-enabled operations and capital allocation. Source
  • AI transformation program expenses: Transformation program expenses of $13 million in the quarter are third-party fees for a multi-year AI-enabled operational excellence initiative, and they are excluded from adjusted results. Source
  • Client-first pillar and revenue per client: One pillar aims to win new enterprise clients and grow average revenue per client, and another builds the pre-eminent small business platform through Clover. Source
  • IDC ranks company first: Fiserv was named the number one global financial technology provider in the 2025 IDC FinTech Top 100 rankings, for the third consecutive year. Source

“As the world’s largest Fintech, Fiserv has the size, scale and suite of innovative products, networks and platforms, including Clover, to capitalize on the rapidly evolving finance and commerce landscape.”

Mike Lyons, Chief Executive Officer of Fiserv

Capital, cash and shareholder returns

  • Buybacks reached $5.4 billion: The company repurchased 7.2 million shares for $1.0 billion in the quarter and 29.1 million shares for $5.4 billion in the nine months. Source
  • Free cash flow lower year to date: Free cash flow was $2.88 billion for nine months, against $3.34 billion. Capital expenditures were $1.32 billion for the nine months, against $1.17 billion. Source
  • Operating cash flow lower year to date: Cash from operations was $4.12 billion for nine months, against $4.41 billion. Acquisition payments used $369 million of investing cash. Source
  • $2.0 billion notes issued at 4.90%: Senior notes with 5-year and 10-year maturities were issued at a weighted average coupon of 4.90%. Long-term debt was $28.9 billion at quarter end, against $23.7 billion at year-end 2024. Source
  • Revolver raised to $8.0 billion: A new revolving credit facility entered in August 2025 increases available borrowing capacity to $8.0 billion, running through August 2030. Source

Non-GAAP adjustments and items

  • CEO transition pay excluded: Incremental executive compensation of $52 million for nine months covered the CEO transition, including a $12 million cash replacement award, and is excluded from adjusted EPS. Source
  • Merger, integration and severance excluded: Merger and integration costs of $24 million and severance costs of $27 million in the quarter are excluded from adjusted results. Source
  • Acquired-intangible amortization excluded: Amortization of acquisition-related intangibles was $322 million in the quarter, against $346 million, and is excluded from adjusted EPS. Management says these intangibles contribute to revenue. Source

Coming up, as management said on 29 October 2025

  • StoneCastle acquisition expected to close: The StoneCastle Cash Management acquisition is expected to close by the first quarter of 2026, subject to regulatory approval and other customary closing conditions. Source

Risks management discussed

  • External: A one-day peso devaluation on April 14, 2025 produced a $39 million exchange loss, which is excluded from adjusted results. Source
  • Regulatory: Merger and integration costs include $14 million in the quarter and $25 million for nine months tied to legal and other settlements. Source

Earlier plans management reported on

  • Not stated: Management tied the guidance reset to the One Fiserv launch and gave no status against the earlier 2025 figures. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.