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Carriage Services Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 4 November 2026: press release. Guidance figures: 3 lowered, 1 narrowed, 1 kept. The quarter’s numbers.

Key takeaways

  • Net and operating income increased: Net income was $8.9 million against $6.6 million and operating income was $19.4 million against $17.5 million, with operating margin of 19.3% against 17.0%. Source
  • Total revenue declined modestly: Total revenue was $100.3 million against $102.7 million. The company cited a 7.3% drop in preneed interment rights sold and trust tax effects on financial revenue. Source
  • Adjusted EPS and EBITDA lower: Adjusted diluted EPS was $0.59 against $0.75. Adjusted consolidated EBITDA was $27.7 million against $33.0 million, with margin of 27.6% against 32.1%. Source
  • Funeral comparable EBITDA held steady: Funeral comparable EBITDA was $20.4 million against $20.2 million, and its margin was 35.9% against 36.9%. Comparable revenue was $56.8 million against $54.9 million. Source
  • Cemetery comparable EBITDA fell sharply: Cemetery comparable EBITDA was $13.6 million against $17.1 million, with margin of 41.8% against 48.3%. Cemetery comparable revenue was $32.5 million against $35.3 million. Source
  • Trust taxes cut financial revenue: Financial revenue was $6.2 million against $9.0 million, and financial EBITDA was $5.6 million against $8.1 million. Management tied the trust taxes to the sale of certain MLP investments. Source
  • Full-year figures reset to year-to-date: Management said the revised full-year figures reflect year-to-date results, including lower-than-anticipated mortality in the first half, lower cemetery preneed performance and additional trust taxes. Source
  • Acquisition pipeline above $14 million: Management said strategic acquisitions under contract or letter of intent represent more than $14 million of annual revenue, with closings expected later this year and in early 2027. Source

“In our cemetery business, comparable revenue declined 7.8%, primarily driven by lower preneed sales production”

Carlos Quezada, Vice Chairman and CEO

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue SourceFull year 2026$415 - $420Lowered from $435 - $445
Adjusted consolidated EBITDA SourceFull year 2026$125 - $130Lowered from $135 - $140
Adjusted diluted EPS SourceFull year 2026$2.90 - $3.05Lowered from $3.35 - $3.55
Adjusted free cash flow SourceFull year 2026$40 - $45Narrowed, top end cut from $40 - $50
Capital expenditures SourceFull year 2026$20 - $25Kept

What changed from last quarter

  • Guidance lowered: 2026 guidance lowered for total revenue, adjusted consolidated EBITDA, adjusted diluted EPS and adjusted free cash flow; capital expenditures range unchanged. Source
  • New: Company closed a new $300 million credit facility and increased committed borrowing capacity by $50 million. Source
  • New: Acquisitions under contract or letter of intent now total more than $14 million of annual revenue. The prior release described advanced conversations without a revenue figure.
  • New: Company introduced a sales performance dashboard and AI-powered tools for sales visibility and management. The prior release did not describe these tools. Source
  • Ended: Former Chief Information Officer departed under a Release and Separation Agreement effective August 14, 2026. Source

Quarter results and earnings

  • Net and operating income increased: Net income was $8.9 million against $6.6 million and operating income was $19.4 million against $17.5 million, with operating margin of 19.3% against 17.0%. Source
  • Total revenue declined modestly: Total revenue was $100.3 million against $102.7 million. The company cited a 7.3% drop in preneed interment rights sold and trust tax effects on financial revenue. Source
  • Adjusted EPS and EBITDA lower: Adjusted diluted EPS was $0.59 against $0.75. Adjusted consolidated EBITDA was $27.7 million against $33.0 million, with margin of 27.6% against 32.1%. Source
  • GAAP EPS rose on divestiture swing: GAAP diluted EPS was $0.56 against $0.41. Management attributed the rise to a $6.9 million favorable change in net gains and losses on divestitures and impairment charges, partly offset by lower gross profit. Source
  • Nine-month earnings below prior year: For the nine months, net income was $34.6 million against $39.2 million and revenue was $309.3 million against $312.0 million. Diluted EPS was $2.17 against $2.47. Source

Funeral segment performance

  • Funeral comparable EBITDA held steady: Funeral comparable EBITDA was $20.4 million against $20.2 million, and its margin was 35.9% against 36.9%. Comparable revenue was $56.8 million against $54.9 million. Source
  • Same-store contracts rose in quarter: Management said same-store funeral contracts rose during the quarter and that the company is closing the gap from a slower-than-expected first half. Source
  • Average revenue per funeral contract rose: Consolidated average revenue per funeral contract was $5,930 against $5,821. Comparable average revenue per contract was $5,982 against $5,915, and the burial rate was 31.3% against 31.5%. Source

“We are particularly excited about the momentum in our strategic acquisition pipeline”

Carlos Quezada, Vice Chairman and CEO

Cemetery sales and pricing

  • Cemetery comparable EBITDA fell sharply: Cemetery comparable EBITDA was $13.6 million against $17.1 million, with margin of 41.8% against 48.3%. Cemetery comparable revenue was $32.5 million against $35.3 million. Source
  • Preneed sales revenue and production lower: Preneed sales revenue was $24.0 million against $26.0 million, and preneed sales production was $26.5 million against $27.3 million for the quarter. Source
  • Higher prices offset fewer rights sold: Management said the 1.7% rise in the average price per preneed interment right sold was offset by a 7.3% decline in the number sold. Average price was $6,363 against $6,257. Source

Financial revenue and trust taxes

  • Trust taxes cut financial revenue: Financial revenue was $6.2 million against $9.0 million, and financial EBITDA was $5.6 million against $8.1 million. Management tied the trust taxes to the sale of certain MLP investments. Source
  • Financial EBITDA margin stayed high: Financial EBITDA margin was 89.9% against 89.3% for the quarter, and 92.4% against 90.4% for the nine months. Source
  • Nine-month financial revenue slightly lower: Financial revenue for the nine months was $24.0 million against $24.5 million. Ancillary revenue was $2.5 million against $2.8 million. Source

“Our field teams continue to execute on our key funeral initiatives to drive volume and average revenue per contract”

Carlos Quezada, Vice Chairman and CEO

Gross profit and cost lines

  • Gross profit fell $5.0 million: Gross profit was $31.3 million against $36.2 million for the quarter, and $104.9 million against $110.0 million for the nine months. Source
  • Overhead share of revenue rose: Total overhead was $13.6 million against $13.7 million, or 13.5% of revenue against 13.4%. Overhead is regional and unallocated costs plus general and administrative costs, excluding home office depreciation and non-cash stock compensation. Source
  • Cost of service and merchandise rose: Cost of service was $25.0 million against $22.9 million, and cost of merchandise was $33.3 million against $31.9 million for the quarter. Source

Reasons for revised full-year figures

  • Full-year figures reset to year-to-date: Management said the revised full-year figures reflect year-to-date results, including lower-than-anticipated mortality in the first half, lower cemetery preneed performance and additional trust taxes. Source
  • Funeral improvement and current view: Management called the third-quarter funeral improvement encouraging. It said the revised figures reflect results to date and its current assessment of the fourth quarter. Source
  • Acquisition timing and non-core divestitures: Full-year revenue figures include expected impact from acquisitions and divestitures of certain non-core assets. Management also said the timing of certain expected acquisitions was revised. Source

Cash, debt and shareholder returns

  • Operating cash flow steady in quarter: Cash from operations was $24.7 million in both quarters. Nine-month cash from operations was $47.2 million against $46.6 million, while nine-month adjusted free cash flow was $33.0 million against $39.3 million. Source
  • Capital spending rose year to date: Capital expenditures were $5.8 million in the quarter against $6.7 million, and $15.1 million for the nine months against $12.7 million. Source
  • Long-term debt lower than year-end: Long-term debt was $516.2 million at September 30, 2026, against $528.3 million at December 31, 2025. Cash and cash equivalents were $8.1 million against $1.7 million at year-end. Source
  • Dividends declared unchanged: Dividends declared were $0.1125 per common share in each quarter of both years. Dividends paid were $5.3 million for the nine months, compared with $5.3 million a year earlier. Source

Acquisitions and strategy

  • Acquisition pipeline above $14 million: Management said strategic acquisitions under contract or letter of intent represent more than $14 million of annual revenue, with closings expected later this year and in early 2027. Source
  • Acquired revenue and EBITDA increased: Acquisition revenue was $3.9 million against $0.7 million a year earlier. Acquisition EBITDA was $0.9 million against $0.4 million. Source
  • Priorities for the business restated: Management listed three priorities: sustain funeral momentum, restore consistent cemetery sales execution, and expand the portfolio through disciplined, high-quality acquisitions. Source

Sales response and leadership changes

  • Targeted sales organization actions: Management said that after an operational review, it took targeted actions from the start of the third quarter to reinforce the sales organization. Source
  • Sales dashboard and AI tools introduced: Management described early progress from a sales performance dashboard and AI-powered tools meant to improve visibility, accountability and proactive management of sales. Source
  • Former CIO severance excluded from adjusted: Severance and separation costs were $443 thousand in the quarter for the former Chief Information Officer. The company excluded this amount from adjusted results as a special item. Source

Coming up, as management said on 4 November 2026

  • Acquisition closings later this year and 2027: Management expects closings on the acquisitions under contract or letter of intent later this year and in early 2027. Source

Figures management reported

FigureReported
Consolidated funeral contracts Source10,374 (up 2.5%)
Insurance-funded preneed funeral contracts sold growth Source+7.0%
Preneed interment rights (property) sold Source3,307 (down 7.3%)
Operating footprint Source155 funeral homes in 24 states; 28 cemeteries in 9 states

Risks management discussed

  • Demand: Mortality rates in the first half were lower than anticipated, which management cited in revising full-year figures. Source
  • Financial: Additional trust taxes on sales of certain MLP investments reduced financial revenue and Adjusted Consolidated EBITDA, finalized on third-quarter tax information. Source
  • Operational: Cemetery preneed sales production declined, and management said it is working to restore sales execution through targeted actions. Source

Earlier plans management reported on

  • Not stated: Management said it had anticipated significant second-half acquisition activity, and that acquisitions now under contract or letter of intent represent the activity. Source
  • Not stated: Management said its strategy and plans are guided by the 2030 Vision and The Carriage Way. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.