Salesforce, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 3 December 2025: press release. Guidance figures: 7 raised, 3 lowered, 3 new, 1 kept. The quarter’s numbers.

Key takeaways

Revenue grew 9% year-over-year: Revenue was $10.3 billion, up 9% year-over-year and 8% in constant currency. Subscription and support revenue grew faster than professional services and other revenue, which declined. Source
Agentforce and Data 360 named as drivers: Management named Agentforce and Data 360 as the momentum drivers of the quarter, citing their annual recurring revenue growth and adoption. Source
Agentforce ARR passed half a billion: Agentforce ARR was above half a billion in the quarter, up 330% year-over-year, within the combined Agentforce and Data 360 figure. Source
GAAP and non-GAAP margins rose: GAAP operating margin was 21.3% against 20.0% a year earlier. Non-GAAP operating margin was 35.5%, against 33.1%. Nine-month GAAP operating margin was 21.3%, against 19.3%. Source
Current RPO flat sequentially, up 11%: Current remaining performance obligation was unchanged from July 31, 2025 and rose 11% year-over-year, both as reported and in constant currency. Source
Operating and free cash flow rose: Operating cash flow was $2.3 billion, up 17%, and free cash flow was $2.2 billion, up 22%. Nine-month free cash flow was $9.1 billion, against $8.6 billion. Source
Informatica acquisition completed: The company completed the Informatica acquisition, adding its data catalog, integration, governance, quality and privacy, metadata management and master data management services to the platform. Source

“We are raising fiscal year 2026 revenue guidance to $41.45 billion to $41.55 billion, and Q3 cRPO was exceptional, up 11% year-over-year at $29.4 billion, signaling a powerful pipeline of future revenue”
Marc Benioff, Chair and CEO

Guidance

Area	Period	Figure	Against last quarter
Revenue (GAAP and non-GAAP growth) Source	Q4 FY26	$11.13 - $11.23 billion	New
Diluted EPS Source	Q4 FY26	GAAP $1.47 - $1.49; non-GAAP $3.02 - $3.04	New
Current RPO growth Source	Q4 FY26	approximately 15% GAAP; approximately 13% in constant currency	New
Revenue Source	FY26	$41.45 - $41.55 billion	Raised from $41.1 - $41.3 billion
Subscription and support revenue growth Source	FY26	slightly above 10% GAAP; slightly below 10% in constant currency	Raised from approximately 9.5% GAAP; approximately 9% in constant currency
GAAP operating margin Source	FY26	20.3%	Lowered from 21.2%
Non-GAAP operating margin Source	FY26	34.1%	Kept
GAAP diluted EPS Source	FY26	$7.22 - $7.24	Raised from $6.99 - $7.03
Non-GAAP diluted EPS Source	FY26	$11.75 - $11.77	Raised from $11.33 - $11.37
Operating cash flow growth Source	FY26	approximately 13% - 14%	Raised from approximately 12% - 13%
Free cash flow growth Source	FY26	approximately 13% - 14%	Raised from approximately 12% - 13%
GAAP tax rate Source	Q4 FY26 and FY26	approximately 22.4% for Q4; 20.5% for FY26	Lowered from 23.0% for Q3; 22.5% for FY26
Diluted share count (millions) Source	Q4 FY26 and FY26	954 for Q4; 959 for FY26	Lowered from 966 for FY26
Restructuring charges per diluted share Source	Q4 FY26 and FY26	$0.25 for Q4; $0.56 for FY26	Raised from $0.34 for FY26

What changed from last quarter

Guidance raised: Full-year revenue guidance raised to $41.45 to $41.55 billion from $41.1 to $41.3 billion. Source
Guidance lowered: Full-year GAAP operating margin guidance lowered to 20.3% from 21.2%. Source
Guidance raised: Full-year operating cash flow growth guidance raised to approximately 13% to 14% from approximately 12% to 13%. Source
New guidance: Q4 FY26 guidance given for revenue, growth, EPS and current RPO growth. Source
Guidance kept: Non-GAAP operating margin guidance kept at 34.1%. Source
New: Informatica acquisition, described as pending in the prior release, is now completed. Source
New: Service offerings renamed to reference Agentforce in Q3, with no change in revenue allocation between offerings. Source
New: ARR metric redefined as Agentforce and Data 360 ARR, replacing the Data Cloud and AI ARR definition. Source

Results and growth drivers

Revenue grew 9% year-over-year: Revenue was $10.3 billion, up 9% year-over-year and 8% in constant currency. Subscription and support revenue grew faster than professional services and other revenue, which declined. Source
Net income and diluted EPS increased: Net income was $2,086 million against $1,527 million a year earlier. Diluted EPS was $2.19 against $1.58, and non-GAAP diluted EPS was $3.25 against $2.41. Strategic investment gains were $263 million. Source
Agentforce and Data 360 named as drivers: Management named Agentforce and Data 360 as the momentum drivers of the quarter, citing their annual recurring revenue growth and adoption. Source

Segments and regions

Platform, Slack and Other accelerated: Agentforce 360 Platform, Slack and Other grew 19% in constant currency, up from 16% in the prior quarter, the highest rate among the five offerings. Source
Marketing and Commerce growth eased: Agentforce Marketing and Agentforce Commerce grew 1% in constant currency, down from 3% in the prior quarter. Agentforce Integration and Agentforce Analytics grew 6%, down from 12%. Source
Constant currency growth by region: Constant currency revenue growth was 8% in the Americas, 7% in Europe and 11% in Asia Pacific. Americas revenue was $6.7 billion, Europe $2.5 billion and Asia Pacific $1.1 billion. Source

“Our Q3 momentum and continued Agentforce adoption further reinforces our path to achieve our $60 billion plus organic revenue target and our Profitable Growth Framework target of 50 by FY30”
Robin Washington, President and Chief Financial and Operating Officer

Products and customers

Agentforce ARR passed half a billion: Agentforce ARR was above half a billion in the quarter, up 330% year-over-year, within the combined Agentforce and Data 360 figure. Source
Paid Agentforce deals grew: Agentforce deals closed since launch exceed 18,500, of which over 9,500 are paid, with paid deals up 50% quarter-over-quarter. Source
Existing customers supplied half of bookings: Half of Agentforce and Data 360 bookings in Q3 came from existing customers expanding, compared with over 40% of Data Cloud and Agentforce bookings in the prior quarter. Source
Agentforce tokens passed 3.2 trillion: Agentforce processed more than 3.2 trillion tokens through the company’s LLM gateway in the period. Source
Data 360 ingestion volumes rose: Data 360 ingested 32 trillion records in Q3, up 119% year-over-year, including 15 trillion via Zero Copy, up 341%. Unstructured data processed rose 390% year-over-year. Source
Nearly 90% of Forbes Top 50 AI companies: Management said nearly 90% of Forbes' Top 50 AI companies run on Salesforce, with an average of four clouds per company. Source

Costs, margins and restructuring

GAAP and non-GAAP margins rose: GAAP operating margin was 21.3% against 20.0% a year earlier. Non-GAAP operating margin was 35.5%, against 33.1%. Nine-month GAAP operating margin was 21.3%, against 19.3%. Source
Restructuring expense increased: Restructuring expense was $260 million in Q3, against $56 million a year earlier, and $300 million for nine months. Non-GAAP results exclude restructuring charges. Source
Gross profit rose on revenue: Gross profit was $8,004 million against $7,339 million. Total cost of revenues was $2,255 million, against $2,105 million, or 22% of revenue in both years. Source
Sales and marketing held at 34%: Sales and marketing expense was $3,456 million, against $3,323 million, or 34% of revenue, compared with 35% a year earlier. General and administrative expense fell to $667 million from $711 million. Source
Research and development expense rose: Research and development expense was $1,433 million, against $1,356 million a year earlier, or 14% of revenue in both periods. Source

“We now have over 9,500 paid Agentforce deals and 3.2 trillion tokens processed, underscoring our leadership in building the Agentic Enterprise and driving real outcomes”
Marc Benioff, Chair and CEO

Demand and the order book

Current RPO flat sequentially, up 11%: Current remaining performance obligation was unchanged from July 31, 2025 and rose 11% year-over-year, both as reported and in constant currency. Source
Total RPO up 12%, down sequentially: Total remaining performance obligation was $59.5 billion, up 12% year-over-year, and down from $59.9 billion at July 31, 2025. Noncurrent RPO was $30.1 billion. Source
Unearned revenue below Q2 level: Unearned revenue ended at $14,996 million, against $13,472 million a year earlier, and down from $16,555 million at July 31, 2025. Source
Billings and other increased: Billings and other were $8,700 million in Q3, against $7,694 million a year earlier, per the unearned revenue roll-forward. Source

Cash, capital and returns to shareholders

Operating and free cash flow rose: Operating cash flow was $2.3 billion, up 17%, and free cash flow was $2.2 billion, up 22%. Nine-month free cash flow was $9.1 billion, against $8.6 billion. Source
Share repurchases and dividends: Share repurchases were $3.8 billion and dividends $395 million in Q3. Nine-month repurchases were $8.7 billion, against $7.8 billion. Source
Acquisition and investment spending: Business combinations, net of cash acquired, were $978 million in Q3, and purchases of strategic investments were $1,123 million. Source
Treasury stock increased: Treasury stock, at cost, was $28,255 million at October 31, 2025, against $19,507 million at January 31, 2025. Source
Capital expenditures declined: Capital expenditures were $139 million in Q3, against $204 million a year earlier, and $453 million for nine months. Source

Strategy and acquisitions

Informatica acquisition completed: The company completed the Informatica acquisition, adding its data catalog, integration, governance, quality and privacy, metadata management and master data management services to the platform. Source
Service offerings renamed to Agentforce: Renaming service offerings to reference Agentforce in Q3 did not change revenue allocation between offerings. Source
ARR definition changed for Agentforce: ARR is now defined for Agentforce and Data 360, replacing the earlier Data Cloud and AI metric, and covers active Data 360 and generative AI subscription agreements. Source

Guidance assumptions

Non-GAAP tax rate held at 22%: Non-GAAP results use a long-term projected tax rate of 22.0%, the same rate as in the prior release. Source
Share counts exclude Q4 buybacks: Guidance share counts exclude any impact from potential Q4 repurchase activity under the share repurchase program. Source
Strategic investments excluded from guidance: Guidance assumes no change in the value of the strategic investment portfolio, since future gains and losses cannot be forecast. Source

Coming up, as management said on 3 December 2025

Customer Momentum webinar on December 4: Salesforce leaders will take part in a Customer Momentum and Customer Success Update webinar on December 4, 2025, at 11:00 AM PT. Source
Platform releases three times a year: Major platform and app releases occur three times a year, with additional updates made regularly across the portfolio. Source

Figures management reported

Figure	Reported
Agentforce and Data 360 ARR Source	nearly $1.4 billion, up 114% Y/Y
Agentforce ARR Source	surpassed half a billion in Q3, up 330% Y/Y
Paid Agentforce deals Source	over 9,500, up 50% quarter-over-quarter
Remaining performance obligation Source	$59.5 billion, up 12% Y/Y
Current remaining performance obligation Source	$29.4 billion, up 11% Y/Y
Subscription and support revenue Source	$9.7 billion, up 10% Y/Y
Billings and other Source	$8,700 million in Q3, against $7,694 million a year earlier

Earlier plans management reported on

Not stated: Management said the quarter reinforces its path to the $60 billion-plus organic revenue target and the Profitable Growth Framework target of 50 by FY30. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.

As filed with the SEC

Open the filing on EDGAR

Salesforce Delivers Record Third Quarter Fiscal 2026 Results Driven by Agentforce & Data 360

cRPO up 11% Y/Y; RPO climbs 12% to nearly $60B; Agentforce surpasses 3.2 trillion tokens

SAN FRANCISCO, Calif. - December 3, 2025 - Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced results for its third quarter fiscal 2026 ended October 31, 2025.

Financial Highlights

Current remaining performance obligation of $29.4 billion, up 11% year-over-year ("Y/Y") and in constant currency ("CC")
Remaining performance obligation of $59.5 billion, up 12% Y/Y
Third quarter subscription & support revenue of $9.7 billion, up 10% Y/Y and 9% in CC
Third quarter revenue of $10.3 billion, up 9% Y/Y and 8% in CC
Third quarter GAAP operating margin of 21.3% and non-GAAP operating margin of 35.5%
Third quarter operating cash flow of $2.3 billion, up 17% Y/Y, and free cash flow of $2.2 billion, up 22% Y/Y
Returned $4.2 billion to shareholders, including $3.8 billion in share repurchases and $395 million in dividends
Raises full year FY26 revenue guidance to $41.45 billion to $41.55 billion, up 9% - 10% Y/Y and approximately 9% in CC, including approximately 80bps Informatica contribution
Updates full year FY26 GAAP operating margin guidance to 20.3%, and maintains non-GAAP operating margin guidance of 34.1%
Raises full year FY26 operating cash flow growth guidance to approximately 13% to 14% Y/Y

"We are raising fiscal year 2026 revenue guidance to $41.45 billion to $41.55 billion, and Q3 cRPO was exceptional, up 11% year-over-year at $29.4 billion, signaling a powerful pipeline of future revenue," said Marc Benioff, Chair and CEO, Salesforce. “Our Agentforce and Data 360 products are the momentum drivers, hitting nearly $1.4 billion in ARR - an explosive 114% year-over-year gain. We now have over 9,500 paid Agentforce deals and 3.2 trillion tokens processed, underscoring our leadership in building the Agentic Enterprise and driving real outcomes."

“Our Q3 momentum and continued Agentforce adoption further reinforces our path to achieve our $60 billion plus organic revenue target and our Profitable Growth Framework target of 50 by FY30,” said Robin Washington, President and Chief Financial and Operating Officer, Salesforce.

Salesforce Company Highlights

Agentforce and Data 360 annual recurring revenue ("ARR") reached nearly $1.4 billion, up 114% Y/Y
Agentforce ARR surpassed half a billion in Q3, up 330% Y/Y
Agentforce accounts in production increased 70% quarter-over-quarter
50% of Agentforce and Data 360 Q3 bookings came from existing customer expansion
Salesforce has closed over 18,500 Agentforce deals since launch; over 9,500 paid deals, up 50% quarter-over-quarter
Agentforce has processed more than 3.2 trillion tokens through our LLM gateway
In Q3 Data 360 ingested 32 trillion records, up 119% Y/Y, including 15 trillion via Zero Copy, up 341% Y/Y, and 390% Y/Y growth in unstructured data processed
Nearly 90% of Forbes' Top 50 AI companies run on Salesforce, with an average of 4 clouds
Completed Informatica acquisition, bringing Informatica’s rich data catalog, integration, governance, quality and privacy, metadata management, and Master Data Management services to the Salesforce platform

Guidance

Salesforce's guidance includes GAAP and non-GAAP financial measures. The following tables summarize Salesforce's guidance for the fourth quarter fiscal 2026 and full-year fiscal 2026:

	Q4 FY26 Guidance
	GAAP	Non-GAAP
Revenue	$11.13 - $11.23 billion
Revenue growth	11% - 12%	10% - 11% CC, $150M Y/Y FX
Includes approximately 3pts Informatica contribution
Diluted net income per share	$1.47 - $1.49	$3.02 - $3.04
Current remaining performance obligation growth	Approximately 15%	Approximately 13% CC, $500M Y/Y FX
Includes approximately 4pts Informatica contribution

	Full Year FY26 Guidance
	GAAP	Non-GAAP
Revenue	$41.45 - $41.55 billion
Revenue growth	9% - 10%	Approximately 9% CC, $275M Y/Y FX
Includes approximately 80bps Informatica contribution
Subscription & support revenue growth	Slightly above 10%	Slightly below 10% CC
Includes approximately 80bps Informatica contribution
Operating margin	20.3%	34.1%
Diluted net income per share	$7.22 - $7.24	$11.75 - $11.77
Operating cash flow growth	Approximately 13% - 14%
Free cash flow growth		Approximately 13% - 14%

Non-GAAP CC revenue growth, non-GAAP CC remaining performance obligation growth, non-GAAP CC subscription & support revenue growth, non-GAAP operating margin, non-GAAP diluted net income per share, and free cash flow growth are non-GAAP financial measures. See below for an explanation of non-GAAP financial measures. The Company's shares used in computing GAAP diluted net income per share guidance and non-GAAP diluted net income per share guidance excludes any impact to share count from potential Q4 FY26 repurchase activity under our share repurchase program.

Revenue FX impact is calculated by taking the current period rates compared to the prior period average rates.

Current remaining performance obligation FX impact is calculated by taking the current period rates compared to the prior period ending rates.

Subscription & support revenue excludes professional services revenue.

The following is a reconciliation of GAAP operating margin guidance to non-GAAP operating margin guidance for the full year:

	Full Year FY26 Guidance
GAAP operating margin	20.3%
Plus
Amortization of purchased intangibles	4.1%
Stock-based compensation expense(2)(3)	8.4%
Restructuring(2)(3)	1.3%
Non-GAAP operating margin	34.1%

GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue.

The percentages shown above have been calculated based on the midpoint of the low and high ends of the revenue guidance for full year FY26.

The percentages shown in the restructuring line have been calculated based on charges associated with the Company's restructuring initiatives. Stock-based compensation expense excludes stock-based compensation expense related to the Company's restructuring initiatives, which is included in the restructuring line.

The following is a per share reconciliation of GAAP diluted net income per share to non-GAAP diluted net income per share guidance for the next quarter and the full year:

	Fiscal 2026
	Q4	FY26
GAAP diluted net income per share range(1)(2)	$1.47 - $1.49	$7.22 - $7.24
Plus
Amortization of purchased intangibles	$0.59	$1.79
Stock-based compensation expense	$1.14	$3.63
Restructuring	$0.25	$0.56
Less
Income tax effects and adjustments	$(0.43)	$(1.45)
Non-GAAP diluted net income per share	$3.02 - $3.04	$11.75 - $11.77
Shares used in computing basic net income per share (millions)	944	952
Shares used in computing diluted net income per share (millions)	954	959

The Company's GAAP tax provision is expected to be approximately 22.4% for the three months ended January 31, 2026 and 20.5% for the year ended January 31, 2026. The GAAP tax rates may fluctuate due to discrete tax items, changes in valuation allowance assessment, future acquisitions, or other transactions.

The Company's projected GAAP and non-GAAP diluted net income per share assumes no change to the value of our strategic investment portfolio as it is not possible to forecast future gains and losses. The impact of future gains or losses from the Company’s strategic investment portfolio could be material.

The estimated impact to GAAP diluted net income per share is in connection with the Company's restructuring initiatives.

The Company’s non-GAAP tax provision uses a long-term projected tax rate of 22.0%, which reflects currently available information and could be subject to change.

The Company's shares used in computing GAAP net income per share guidance and non-GAAP net income per share guidance excludes any impact to share count from potential Q4 FY26 repurchase activity under our share repurchase program.

For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.

Management will provide further commentary around these guidance assumptions on its earnings call.

Product Releases and Enhancements

Salesforce releases major updates for our core platform and apps three times a year, with additional updates happening regularly across our portfolio. These releases are a result of significant research and development investments made over multiple years, and are designed to help customers drive cost savings, boost efficiency, and build trust.

Salesforce leaders will participate in a Q3 FY26 Customer Momentum & Customer Success Update webinar on Thursday, December 4, 2025, at 11:00 AM PT / 2:00 PM ET. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

To learn more about our newest innovations and product release highlights, including our latest Winter 2026 Product Release, see FY26 Q3 Product Releases and Announcements at https://www.salesforce.com/news/stories/fy26-q3-highlights/ and see our latest major release at www.salesforce.com/releases.

Environmental, Social, and Governance (ESG) Strategy

To learn more about our latest initiatives and priorities, review our Stakeholder Impact Report at https://salesforce.com/stakeholder-impact-report.

Quarterly Conference Call

Salesforce plans to host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

About Salesforce

Salesforce helps organizations of any size become agentic enterprises - integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation. Visit www.salesforce.com for more information.

Mike Spencer

Salesforce

Investor Relations investor@salesforce.com

Carolyn Guss

Salesforce

Public Relations

415-536-4966 pr@salesforce.com

Forward-looking statements notice

"Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements about the Company's financial and operating results and guidance, which include, but are not limited to, expected GAAP and non-GAAP financial and other operating and non-operating results, including revenue, net income, net income per share, operating cash flow growth, operating margin, expected revenue growth, expected foreign currency exchange rate impact, expected current remaining performance obligation growth, expected tax rates or provisions, stock-based compensation expenses, amortization of purchased intangibles, shares outstanding, market growth, strategic investments, expected restructuring expense or charges and expected timing of product releases and enhancements. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s results or outcomes could differ materially and adversely from those expressed or implied by our forward-looking statements. Readers are cautioned not to place undue reliance on such forward-looking statements.

The risks and uncertainties referred to above include -- but are not limited to -- risks associated with:

the effect of the acquisition of Informatica on our operating results, the market price of our common stock, our ability to retain and hire key personnel and our ability to maintain relationships with customers, suppliers and others with whom we or Informatica do business;
our ability to maintain sufficient security levels and service performance, avoid downtime and prevent, detect and remediate performance degradation and security breaches;
our ability to secure sufficient data center capacity;
our reliance on third-party infrastructure providers, including hardware, software, energy and platform providers and the organizations responsible for the development and maintenance of Internet infrastructure;
uncertainties regarding AI technologies and their integration into our product offerings;
the evolving landscape related to environmental, social and governance (“ESG”) matters;
the effect of evolving government regulations, including those related to our industry and providing services on or accessing the Internet, and those addressing ESG matters, data privacy, cybersecurity, cross-border data transfers, government contracting and procurement, and import and export controls;
current and potential litigation and regulatory investigations involving us or our industry;
our ability to successfully expand or introduce new services and product features, including related to AI and Agentforce;
our ability to successfully complete, integrate and realize the benefits from acquisitions or other strategic transactions;
uncertainties regarding the pace of change and innovation and our ability to compete in the markets in which we participate;
our ability to successfully execute our business strategy and our business plans, including efforts to expand internationally and related risks;
our ability to meet our long-term revenue target and profitable growth framework;
our ability to predict and meet expectations regarding our operating results and cash flows, including revenue and remaining performance obligation, including as a result of the seasonal nature of our sales cycle and the variability in our results arising from the accounting for term license revenue products and some complex transactions;
our ability to predict and limit customer attrition and costs related to those efforts;
the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of acquisitions;
our real estate and office facilities strategy and related costs and uncertainties;
the performance of our strategic investment portfolio, including fluctuations in the fair value of our investments;
our ability to protect our intellectual property rights;
our ability to maintain and enhance our brands;
uncertainties regarding the realizability, valuation and potential availability of certain tax assets;
the impact of new accounting pronouncements and tax rules;
uncertainties affecting our ability to estimate our tax rate;
uncertainties regarding the effect of geopolitical events, inflationary pressures, market and macroeconomic volatility, financial institution instability, changes in monetary policy, foreign currency exchange rate and interest rate fluctuations, uncertainty regarding changes in trade policies, including trade wars, the threat or imposition of tariffs or other trade restrictions as well as any retaliatory actions, and climate change, natural disasters and actual or threatened public health emergencies on our workforce, business, and operating results;
uncertainties regarding the impact of expensing stock options and other equity awards;
the sufficiency of our capital resources, including our ability to execute our share repurchase program and declare future cash dividends;
our ability to comply with our debt covenants and lease obligations; and
uncertainties regarding impacts to our workforce and workplace culture, such as those arising from our current and future office environments or remote work policies or our ability to realize the expected benefits of the Company's restructuring initiatives.

Further information on these and other factors that could affect the Company’s actual results or outcomes is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and Exchange Commission from time to time. These documents are available on the SEC Filings section of the Financials section of the Company’s website at investor.salesforce.com/financials/.

Salesforce, Inc. assumes no obligation and does not intend to revise or update publicly any forward-looking statements for any reason, except as required by law.

Condensed Consolidated Statements of Operations

(in millions, except per share data)

(Unaudited)

3	Three Months Ended October 31,				Nine Months Ended October 31,
		2025		2024		2025		2024
Revenues:
Subscription and support	$9,726		$8,879		$28,713		$26,228
Professional services and other	533		565		1,611		1,674
Total revenues	10,259		9,444		30,324		27,902
Cost of revenues (1)(2):
Subscription and support	1,665		1,501		4,921		4,617
Professional services and other	590		604		1,841		1,809
Total cost of revenues	2,255		2,105		6,762		6,426
Gross profit	8,004		7,339		23,562		21,476
Operating expenses (1)(2):
Research and development	1,433		1,356		4,374		4,073
Sales and marketing	3,456		3,323		10,328		9,786
General and administrative	667		711		2,098		2,069
Restructuring	260		56		300		163
Total operating expenses	5,816		5,446		17,100		16,091
Income from operations	2,188		1,893		6,462		5,385
Gains (losses) on strategic investments, net	263		(217)		206		(217)
Other income	61		70		224		282
Income before provision for income taxes	2,512		1,746		6,892		5,450
Provision for income taxes	(426)		(219)		(1,378)		(961)
Net income	$2,086		$1,527		$5,514		$4,489
Basic net income per share	$2.20		$1.60		$5.77		$4.66
Diluted net income per share (3)	$2.19		$1.58		$5.73		$4.60
Shares used in computing basic net income per share	948		956		955		963
Shares used in computing diluted net income per share	952		965		962		975

(1)Amounts include amortization of intangible assets acquired through business combinations, as follows:

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Cost of revenues	$156	$131	$468	$600
Sales and marketing	230	223	693	669

(2)Amounts include stock-based compensation expense, as follows:

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Cost of revenues	$129	$135	$406	$386
Research and development	271	278	826	814
Sales and marketing	296	312	874	911
General and administrative	109	95	291	267
Restructuring	14	0	29	2

(3)During the three months ended October 31, 2025 and 2024, gains (losses) on strategic investments impacted GAAP diluted net income per share by $0.21 and $(0.17) based on a U.S. tax rate of 23.5% and 24.5%, respectively, and non-GAAP diluted net income per share by $0.22 and $(0.18) based on a non-GAAP tax rate of 22.0%. During the nine months ended

October 31, 2025 and 2024, gains (losses) on strategic investments impacted GAAP diluted EPS by $0.16 and $(0.17) based on a U.S. tax rate of 23.5% and 24.5%, respectively, and non-GAAP diluted EPS by $0.17 and $(0.17) based on a non-GAAP tax rate of 22.0%.

Condensed Consolidated Statements of Operations

(As a percentage of total revenues)

(Unaudited)

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Revenues:
Subscription and support	95%	94%	95%	94%
Professional services and other	5	6	5	6
Total revenues	100	100	100	100
Cost of revenues (1)(2):
Subscription and support	16	16	16	17
Professional services and other	6	6	6	6
Total cost of revenues	22	22	22	23
Gross profit	78	78	78	77
Operating expenses (1)(2):
Research and development	14	14	14	15
Sales and marketing	34	35	34	35
General and administrative	6	8	7	7
Restructuring	3	1	1	1
Total operating expenses	57	58	56	58
Income from operations	21	20	22	19
Gains (losses) on strategic investments, net	2	(3)	0	0
Other income	1	1	1	1
Income before provision for income taxes	24	18	23	20
Provision for income taxes	(4)	(2)	(5)	(4)
Net income	20%	16%	18%	16%

(1)Amounts include amortization of intangible assets acquired through business combinations as a percentage of total revenues, as follows:

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Cost of revenues	2%	2%	2%	2%
Sales and marketing	2	2	2	3

(2)Amounts include stock-based compensation expense as a percentage of total revenues, as follows:

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Cost of revenues	1%	2%	1%	2%
Research and development	3	3	3	3
Sales and marketing	3	3	3	3
General and administrative	1	1	1	1
Restructuring	0	0	0	0

Condensed Consolidated Balance Sheets

(in millions)

	October 31, 2025	January 31, 2025
Assets	(unaudited)
Current assets:
Cash and cash equivalents	$8,978	$8,848
Marketable securities	2,345	5,184
Accounts receivable, net	5,474	11,945
Costs capitalized to obtain revenue contracts, net	1,835	1,971
Prepaid expenses and other current assets	2,431	1,779
Total current assets	21,063	29,727
Property and equipment, net	3,147	3,236
Operating lease right-of-use assets, net	1,949	2,157
Noncurrent costs capitalized to obtain revenue contracts, net	2,293	2,475
Strategic investments	6,410	4,852
Goodwill	52,457	51,283
Intangible assets acquired through business combinations, net	3,491	4,428
Deferred tax assets and other assets, net	4,334	4,770
Total assets	$95,144	$102,928
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable, accrued expenses and other liabilities	$5,850	$6,658
Operating lease liabilities, current	564	579
Unearned revenue	14,996	20,743
Total current liabilities	21,410	27,980
Noncurrent debt	8,438	8,433
Noncurrent operating lease liabilities	2,137	2,380
Other noncurrent liabilities	3,138	2,962
Total liabilities	35,123	41,755
Stockholders’ equity:
Common stock	1	1
Treasury stock, at cost	(28,255)	(19,507)
Additional paid-in capital	67,448	64,576
Accumulated other comprehensive income (loss)	154	(266)
Retained earnings	20,673	16,369
Total stockholders’ equity	60,021	61,173
Total liabilities and stockholders’ equity	$95,144	$102,928

Condensed Consolidated Statements of Cash Flows

(in millions)

(Unaudited)

3	Three Months Ended October 31,				Nine Months Ended October 31,
		2025		2024		2025		2024
Operating activities:
Net income	$2,086		$1,527		$5,514		$4,489
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization (1)	851		814		2,511		2,600
Amortization of costs capitalized to obtain revenue contracts, net	548		525		1,637		1,568
Stock-based compensation expense	819		820		2,426		2,380
(Gains) losses on strategic investments, net	(263)		217		(206)		217
Changes in assets and liabilities, net of business combinations:
Accounts receivable, net	123		655		6,472		6,681
Costs capitalized to obtain revenue contracts, net	(548)		(430)		(1,319)		(1,105)
Prepaid expenses and other current assets and other assets	396		(272)		(117)		(1,263)
Accounts payable and accrued expenses and other liabilities	0		32		(1,224)		(503)
Operating lease liabilities	(137)		(144)		(415)		(387)
Unearned revenue	(1,559)		(1,761)		(5,747)		(5,555)
Net cash provided by operating activities	2,316		1,983		9,532		9,122
Investing activities:
Business combinations, net of cash acquired	(978)		(179)		(1,032)		(517)
Purchases of strategic investments	(1,123)		(67)		(1,446)		(374)
Sales of strategic investments	68		13		112		118
Purchases of marketable securities	(366)		(1,239)		(3,570)		(5,041)
Sales of marketable securities	2,605		554		4,189		3,652
Maturities of marketable securities	452		905		2,317		2,439
Capital expenditures	(139)		(204)		(453)		(504)
Net cash provided by (used in) investing activities	519		(217)		117		(227)
Financing activities:
Repurchases of common stock	(3,801)		(1,285)		(8,659)		(7,753)
Payments for taxes related to net share settlement of equity awards	(127)		0		(139)		0
Proceeds from employee stock plans	239		321		765		1,056
Principal payments on financing obligations	(160)		(100)		(438)		(505)
Repayments of debt	0		0		0		(1,000)
Payments of dividends and dividend equivalents	(395)		(382)		(1,196)		(1,154)
Net cash used in financing activities	(4,244)		(1,446)		(9,667)		(9,356)
Effect of exchange rate changes	22		(5)		148		(14)
Net increase (decrease) in cash and cash equivalents	(1,387)		315		130		(475)
Cash and cash equivalents, beginning of period	10,365		7,682		8,848		8,472
Cash and cash equivalents, end of period	$8,978		$7,997		$8,978		$7,997

(1) Includes amortization of intangible assets acquired through business combinations, depreciation of fixed assets and amortization and impairment of right-of-use assets.

Additional Metrics

(Unaudited)

Supplemental Revenue Analysis

Remaining Performance Obligation

Remaining performance obligation ("RPO") represents contracted revenue that has not yet been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. RPO is influenced by several factors, including seasonality, the timing of renewals, the timing of term license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of RPO denominated in foreign currencies are revalued each period based on the period end exchange rates. The portion of RPO that is unbilled is not recorded on the condensed consolidated balance sheets.

RPO consisted of the following (in billions):

	Current	Noncurrent	Total
As of October 31, 2025	$29.4	$30.1	$59.5
As of July 31, 2025	29.4	30.5	59.9
As of April 30, 2025	29.6	31.3	60.9
As of January 31, 2025	30.2	33.2	63.4
As of October 31, 2024	26.4	26.7	53.1

Unearned Revenue

Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The change in unearned revenue was as follows (in millions):

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Unearned revenue, beginning of period	$16,555	$15,222	$20,743	$19,003
Billings and other (1)	8,700	7,694	24,577	22,371
Revenue recognized over time	(9,833)	(9,023)	(28,727)	(26,446)
Revenue recognized at a point in time	(426)	(421)	(1,597)	(1,456)
Unearned revenue, end of period	$14,996	$13,472	$14,996	$13,472

(1) Other includes, for example, the impact of foreign currency translation, contributions from contract assets and business combinations.

Disaggregation of Revenue

Subscription and Support Revenue by the Company's service offerings

Subscription and support revenues consisted of the following (in millions):

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Agentforce Sales	$2,297	$2,119	$6,695	$6,188
Agentforce Service	2,495	2,288	7,287	6,727
Agentforce 360 Platform, Slack and Other	2,180	1,825	6,227	5,329
Agentforce Marketing and Agentforce Commerce	1,361	1,334	4,051	3,924
Agentforce Integration and Agentforce Analytics	1,393	1,313	4,453	4,060
	$9,726	$8,879	$28,713	$26,228

(1) In the third quarter of fiscal 2026, the Company renamed its service offerings to reference Agentforce. There were no changes in the allocation of revenue between these service offerings coming from this change.

Total Revenue by Geographic Locations

Revenues by geographical region consisted of the following (in millions):

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Americas	$6,703	$6,220	$19,908	$18,483
Europe	2,470	2,228	7,236	6,557
Asia Pacific	1,086	996	3,180	2,862
	$10,259	$9,444	$30,324	$27,902

Constant Currency Growth Rates

Subscription and support revenues constant currency growth rates by the Company's service offerings were as follows:

	Three Months Ended October 31, 2025 Compared to Three Months Ended October 31, 2024	Three Months Ended July 31, 2025 Compared to Three Months Ended July 31, 2024	Three Months Ended October 31, 2024 Compared to Three Months Ended October 31, 2023
Agentforce Sales	8%	8%	11%
Agentforce Service	8%	8%	10%
Agentforce 360 Platform, Slack and Other	19%	16%	8%
Agentforce Marketing and Agentforce Commerce	1%	3%	8%
Agentforce Integration and Agentforce Analytics	6%	12%	5%
Total growth	9%	9%	9%

Revenue constant currency growth rates by geographical region were as follows:

	Three Months Ended October 31, 2025 Compared to Three Months Ended October 31, 2024	Three Months Ended July 31, 2025 Compared to Three Months Ended July 31, 2024	Three Months Ended October 31, 2024 Compared to Three Months Ended October 31, 2023
Americas	8%	9%	6%
Europe	7%	7%	9%
Asia Pacific	11%	11%	14%
Total growth	8%	9%	8%

Current remaining performance obligation constant currency growth rates were as follows:

	October 31, 2025 Compared to October 31, 2024	July 31, 2025 Compared to July 31, 2024	October 31, 2024 Compared to October 31, 2023
Total growth	11%	10%	10%

GAAP Results Reconciled to Non-GAAP Results

The following tables reflect selected GAAP results reconciled to Non-GAAP results.

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Non-GAAP income from operations
GAAP income from operations	$2,188	$1,893	$6,462	$5,385
Plus:
Amortization of purchased intangibles (1)	386	354	1,161	1,269
Stock-based compensation expense (2)(3)	805	820	2,397	2,378
Restructuring	260	56	300	163
Non-GAAP income from operations	$3,639	$3,123	$10,320	$9,195
Non-GAAP operating margin as a percentage of revenues
Total revenues	$10,259	$9,444	$30,324	$27,902
GAAP operating margin (4)	21.3%	20.0%	21.3%	19.3%
Non-GAAP operating margin (4)	35.5%	33.1%	34.0%	33.0%
Non-GAAP net income
GAAP net income	$2,086	$1,527	$5,514	$4,489
Plus:
Amortization of purchased intangibles (1)	386	354	1,161	1,269
Stock-based compensation expense (2)(3)	805	820	2,397	2,378
Restructuring	260	56	300	163
Income tax effects and adjustments	(446)	(436)	(987)	(1,076)
Non-GAAP net income	$3,091	$2,321	$8,385	$7,223

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Non-GAAP diluted net income per share
GAAP diluted net income per share	$2.19	$1.58	$5.73	$4.60
Plus:
Amortization of purchased intangibles (1)	0.41	0.37	1.22	1.30
Stock-based compensation expense (2)(3)	0.85	0.85	2.49	2.44
Restructuring	0.27	0.06	0.31	0.17
Income tax effects and adjustments	(0.47)	(0.45)	(1.03)	(1.10)
Non-GAAP diluted net income per share	$3.25	$2.41	$8.72	$7.41
Shares used in computing non-GAAP diluted net income per share	952	965	962	975

(1)Amortization of purchased intangibles was as follows:

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Cost of revenues	$156	$131	$468	$600
Sales and marketing	230	223	693	669
	$386	$354	$1,161	$1,269

(2)Stock-based compensation expense, excluding stock-based compensation expense related to restructuring, was as follows:

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
Cost of revenues	$129	$135	$406	$386
Research and development	271	278	826	814
Sales and marketing	296	312	874	911
General and administrative	109	95	291	267
	$805	$820	$2,397	$2,378

(3) Stock-based compensation expense included in the GAAP to non-GAAP reconciliation tables above excludes stock-based compensation expense related to restructuring activities for each of the three months ended October 31, 2025 and 2024 of $14 million and $0 million, respectively, and for the nine months ended October 31, 2025 and 2024 of $29 million and $2 million, respectively, which are included in the restructuring line.

(4) GAAP operating margin is the proportion of GAAP income from operations as a percentage of GAAP revenue. Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the amortization of purchased intangibles, stock-based compensation expense and charges associated with the Company's restructuring activities.

Computation of Basic and Diluted GAAP and Non-GAAP Net Income Per Share

	Three Months Ended October 31,				Nine Months Ended October 31,
	2025		2024		2025		2024
GAAP Basic Net Income Per Share
Net income	$2,086		$1,527		$5,514		$4,489
Basic net income per share	$2.20		$1.60		$5.77		$4.66
Shares used in computing basic net income per share	948		956		955		963
	Three Months Ended October 31,				Nine Months Ended October 31,
		2025		2024		2025		2024
Non-GAAP Basic Net Income Per Share
Non-GAAP net income	$3,091		$2,321		$8,385		$7,223
Non-GAAP basic net income per share	$3.26		$2.43		$8.78		$7.50
Shares used in computing non-GAAP basic net income per share	948		956		955		963
	Three Months Ended October 31,				Nine Months Ended October 31,
		2025		2024		2025		2024
GAAP Diluted Net Income Per Share
Net income	$2,086		$1,527		$5,514		$4,489
Diluted net income per share	$2.19		$1.58		$5.73		$4.60
Shares used in computing diluted net income per share	952		965		962		975
	Three Months Ended October 31,				Nine Months Ended October 31,
		2025		2024		2025		2024
Non-GAAP Diluted Net Income Per Share
Non-GAAP net income	$3,091		$2,321		$8,385		$7,223
Non-GAAP diluted net income per share	$3.25		$2.41		$8.72		$7.41
Shares used in computing non-GAAP diluted net income per share	952		965		962		975

Supplemental Cash Flow Information

Computation of Free Cash Flow, a Non-GAAP Measure

	Three Months Ended October 31,		Nine Months Ended October 31,
	2025	2024	2025	2024
GAAP net cash provided by operating activities	$2,316	$1,983	$9,532	$9,122
Capital expenditures	(139)	(204)	(453)	(504)
Free cash flow	$2,177	$1,779	$9,079	$8,618

Non-GAAP Financial Measures: This press release includes information about non-GAAP operating margin, non-GAAP net income per share, non-GAAP tax rates, free cash flow, constant currency revenue and revenue growth rate, constant currency subscription and support revenue growth rate and constant currency current remaining performance obligation growth rates (collectively the “non-GAAP financial measures”). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the Company’s condensed consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP financial measures when planning, monitoring and evaluating the Company’s performance.

The primary purpose of using non-GAAP financial measures is to provide supplemental information that may prove useful to investors and to enable investors to evaluate the Company’s results in the same way management does. Management believes that supplementing GAAP disclosure with non-GAAP disclosure provides investors with a more complete view of the Company’s operational performance and allows for meaningful period-to-period comparisons and analysis of trends in the Company’s business. Further to the extent that other companies use similar methods in calculating non-GAAP financial measures, the provision of supplemental non-GAAP information can allow for a comparison of the Company’s relative performance against other companies that also report non-GAAP operating results.

Non-GAAP operating margin is the proportion of non-GAAP income from operations as a percentage of GAAP revenue. Non-GAAP income from operations excludes the impact of the following items: stock-based compensation expense, amortization of acquisition-related intangibles and charges associated with the Company's restructuring activities. Non-GAAP net income per share excludes, to the extent applicable, the impact of the following items: stock-based compensation expense, amortization of purchased intangibles, charges related to the Company's restructuring activities and income tax adjustments. These items are excluded because the decisions that give rise to them are not made to increase revenue in a particular period, but instead for the Company’s long-term benefit over multiple periods.

As described above, the Company excludes or adjusts for the following in its non-GAAP results and guidance:

Stock-Based Compensation Expense: The Company’s compensation strategy includes the use of stock-based compensation expense to attract and retain employees and executives. It is principally aimed at aligning their interests with those of our stockholders and at long-term employee retention, rather than to motivate or reward operational performance for any particular period. Thus, stock-based compensation expense varies for reasons that are generally unrelated to operational decisions and performance in any particular period.
Amortization of Purchased Intangibles: The Company views amortization of acquisition-related intangible assets, such as the amortization of the cost associated with an acquired company’s research and development efforts, trade names, customer lists and customer relationships, and, in some cases, acquired lease intangibles, as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are continually evaluated for impairment, amortization of the cost of purchased intangibles is a static expense, which is not typically affected by operations during any particular period. Although the Company excludes the amortization of purchased intangibles from these non-GAAP financial measures, management believes that it is important for investors to understand that such intangible assets were recorded as part of purchase accounting and contribute to revenue generation.
Restructuring: Restructuring charges are costs associated with a formal restructuring plan and may include employee notice period costs and severance payments, lease or contract termination costs, asset impairments, accelerated depreciation and amortization and other related expenses. The Company excludes these restructuring charges because they are distinct from ongoing operational costs and it does not believe they are reflective of current and expected future business performance and operating results.
Gains (Losses) on Strategic Investments, net: The Company records all fair value adjustments to its equity securities held within the strategic investment portfolio through the statement of operations. As it is not possible to forecast future gains and losses, the Company assumes no change to the value of its strategic investment portfolio in its GAAP and non-GAAP estimates for future periods, including its guidance. Gains (Losses) on Strategic Investments, net, are included in its GAAP financial statements.
Income Tax Effects and Adjustments: The Company utilizes a fixed long-term projected non-GAAP tax rate in order to provide better consistency across the interim reporting periods by eliminating the effects of items such as changes in the tax valuation allowance and tax effects of acquisition-related costs, since each of these can vary in size and

frequency. When projecting this long-term rate, the Company evaluated a three-year financial projection that excludes the direct impact of the following non-cash items: stock-based compensation expenses and the amortization of purchased intangibles. The projected rate also considers factors including the Company’s expected tax structure, its tax positions in various jurisdictions and key legislation in major jurisdictions where the Company operates. For fiscal 2025, the Company used a projected non-GAAP tax rate of 22.0%. For fiscal 2026, the Company uses a projected non-GAAP tax rate of 22.0%, which reflects currently available information, as well as other factors and assumptions. The non-GAAP tax rate could be subject to change for a variety of reasons, including the rapidly evolving global tax environment, significant changes in the Company’s geographic earnings mix due to acquisition activity or other changes to the Company’s strategy or business operations. The Company will re-evaluate its long-term rate as appropriate.

The Company presents constant currency information to provide a framework for assessing how the Company's underlying business performed excluding the effect of foreign currency rate fluctuations. To present constant currency revenue growth rates, current and comparative prior period results for entities reporting in currencies other than United States dollars are converted into United States dollars at the weighted average exchange rate for the quarter being compared to rather than the actual exchange rates in effect during that period. To present current remaining performance obligation growth rates on a constant currency basis, current remaining performance obligation balances in local currencies in previous comparable periods are converted using the United States dollar currency exchange rate as of the most recent balance sheet date.

The Company defines the non-GAAP measure free cash flow as GAAP net cash provided by operating activities, less capital expenditures.

Other Metrics: The Company defines Agentforce and Data 360 annual recurring revenue ("ARR") as the annualized recurring value of active Data 360 and certain generative artificial intelligence ("AI") subscription agreements, including those for Agentforce and standalone generative AI products, at the end of the reporting period.