greeksoup/ stock research

Charter Communications, Inc.: Q1 FY2026 earnings call

What management said about Q1 FY2026, from the documents filed with the SEC on 24 April 2026: press release. Guidance figures: 2 kept. The quarter’s numbers.

Key takeaways

  • Revenue fell 1.0% year-over-year: Revenue was $13.6 billion, down 1.0%, driven by lower residential video revenue. Excluding advertising sales and streaming-app costs netted within video revenue, revenue grew 0.1%. Source
  • Adjusted EBITDA fell 2.2%: Adjusted EBITDA was $5.6 billion, down 2.2%, or 1.8% excluding transition expenses. Margin was 41.5% against 42.0%. Operating costs and expenses fell 0.2%. Source
  • Internet customers fell 120,000: Total Internet customers declined by 120,000 to 29.6 million, compared with a decline of 59,000 a year earlier. Source
  • Mobile lines added 368,000: Mobile lines grew by 368,000 to 12.1 million, compared with growth of 507,000 a year earlier, and rose 1.8 million over the last twelve months. Source
  • Capex rose 19.0% on timing: Capital expenditures were $2.9 billion, up $456 million, given timing of spend, with higher upgrade/rebuild and customer premise equipment, partly offset by lower line extension spend. Source
  • Free cash flow fell 12.3%: Free cash flow was $1.4 billion, down $192 million, driven by higher capital expenditures, partly offset by higher operating cash flow. Source

“We remain confident about our ability to win in the marketplace and grow over the longer term.”

Chris Winfrey, President and CEO of Charter

Guidance

AreaPeriodFigureAgainst last quarter
Capital expenditures Sourcefull year 2026approximately $11.4 billionKept
Network evolution completion Sourcecompletion of initiative2027Kept

What changed from last quarter

  • New: Spectrum launched a $1,000 first-year savings guarantee for customers who sign up for Spectrum Internet and switch two or more mobile lines from Verizon, AT&T or T-Mobile. Source
  • New: Invincible WiFi, a tri-band WiFi 7 router with 5G cellular and battery backup, launched in February; the prior release had said early 2026. Source
  • New: Streaming application value included with Spectrum TV Select rose to up to about $120 per month, from up to about $117 in the prior release. Source

Results and growth drivers

  • Revenue fell 1.0% year-over-year: Revenue was $13.6 billion, down 1.0%, driven by lower residential video revenue. Excluding advertising sales and streaming-app costs netted within video revenue, revenue grew 0.1%. Source
  • Adjusted EBITDA fell 2.2%: Adjusted EBITDA was $5.6 billion, down 2.2%, or 1.8% excluding transition expenses. Margin was 41.5% against 42.0%. Operating costs and expenses fell 0.2%. Source
  • Mobile service revenue grew 15.1%: Mobile service revenue reached $1.1 billion, up 15.1%, on line growth and rate adjustments, partly offset by less favorable bundled revenue allocation. Residential connectivity revenue grew 0.9%. Source

Residential and commercial segments

  • Residential revenue down 2.7%: Residential revenue was $10.5 billion, down 2.7%, on 1.5% fewer residential customers and a 1.4% lower monthly revenue per residential customer. Source
  • Commercial revenue up 1.0%: Commercial revenue was $1.8 billion, up 1.0%. Mid-market and large business revenue rose 2.1%, or 2.8% excluding wholesale. Small business revenue rose 0.2%. Source
  • Advertising rose on political revenue: Advertising sales were $358 million, up 5.3%, mainly on political revenue. Excluding political revenue in both periods, advertising fell 3.4% on lower linear revenue, partly offset by streaming advertising. Source
  • Rural subsidized build continued: Charter activated 89,000 subsidized rural passings in the quarter. Total customer relationships within the subsidized rural footprint rose by 41,000. Source

“As we continue to improve our products, pricing, packaging, and service, and complete our rural and network initiatives, we are poised for improving customer and free cash flow growth.”

Chris Winfrey, President and CEO of Charter

Products and customers

  • Internet customers fell 120,000: Total Internet customers declined by 120,000 to 29.6 million, compared with a decline of 59,000 a year earlier. Source
  • Mobile lines added 368,000: Mobile lines grew by 368,000 to 12.1 million, compared with growth of 507,000 a year earlier, and rose 1.8 million over the last twelve months. Source
  • Video customer losses narrowed: Video customers fell 60,000 to 12.5 million, compared with a decline of 181,000 a year earlier. Management attributed the improvement to simplified pricing, packaging and streaming apps in expanded basic packages. Source
  • Wireline voice losses continued: Wireline voice customers fell 174,000 to 5.9 million, compared with a decline of 278,000 a year earlier. Source
  • Customer relationships declined: Customer relationships totaled 31.7 million, down 163,000 in the quarter, and penetration of estimated passings was 54.0%. Source

Costs and expenses

  • Programming costs fell 9.3%: Programming costs were $2.1 billion, down $214 million, reflecting streaming-app costs netted within video revenue, a higher mix of lower-cost packages and fewer video customers. Source
  • Other costs of revenue rose 11.4%: Other costs of revenue rose $181 million, mainly on higher mobile service direct costs, mobile device sales and advertising costs tied to political revenue. Source
  • Field and marketing costs eased: Field and technology operations fell 1.8% on lower labor expense. Customer operations fell 0.8% on lower bad debt. Marketing and residential sales fell 3.2%. Source
  • Transition expenses for Cox appear: Transition expenses of $24 million were incurred to prepare for integration of the previously announced Cox transaction; none appeared in the prior-year quarter. Source
  • Other expense rose 5.3%: Other expense rose $57 million, compared with one-time benefits of $75 million in the prior-year quarter. Source

Margins and pricing

  • Residential revenue per customer down: Monthly residential revenue per customer was $118.44, down 1.4%, reflecting lower-priced video mix and streaming-app cost netting, partly offset by rate step-ups and mobile growth. Source
  • Per-customer revenue up excluding netting: Excluding streaming-app costs netted within video revenue, monthly residential revenue per customer increased 0.3% year-over-year. Source
  • Small business revenue per customer up: Monthly small business revenue per customer rose 0.9% to $162.71, mostly offsetting fewer small business customer relationships. Source

Capital expenditures

  • Capex rose 19.0% on timing: Capital expenditures were $2.9 billion, up $456 million, given timing of spend, with higher upgrade/rebuild and customer premise equipment, partly offset by lower line extension spend. Source
  • Upgrade and equipment spend increased: Upgrade/rebuild spend, mainly network evolution, rose to $675 million from $395 million. Customer premise equipment rose to $668 million from $473 million. Source
  • Line extensions totaled $812 million: Line extensions were $812 million, including $426 million for subsidized rural construction, compared with $878 million a year earlier. Source

Cash flow and free cash flow

  • Free cash flow fell 12.3%: Free cash flow was $1.4 billion, down $192 million, driven by higher capital expenditures, partly offset by higher operating cash flow. Source
  • Operating cash flow edged higher: Operating cash flow was $4.3 billion against $4.2 billion, helped by a less unfavorable change in working capital. Source
  • Accrued capex change narrowed: The change in accrued expenses related to capital expenditures was less unfavorable than in the prior year, which partly offset the capex increase in free cash flow. Source

Debt and liquidity

  • Debt principal reached $94.3 billion: Total principal debt was $94.3 billion, with $517 million of cash and about $4.6 billion of additional credit facility liquidity. Source
  • Senior notes issued in January: CCO Holdings issued $1.75 billion of 7.000% notes due 2033 and $1.25 billion of 7.375% notes due 2036, both at par. Source
  • Notes redeemed in February: CCO Holdings redeemed $750 million of 5.500% notes due 2026 and $2.25 billion of 5.125% notes due 2027. Source

Share repurchases and returns

  • Basic share count fell 11.4%: Basic weighted average shares were about 125.5 million, down 11.4% from a year earlier, which the company cited as the main driver of higher per-share results. Source
  • Diluted EPS rose to $9.17: Diluted EPS was $9.17 against $8.42, while net income attributable to Charter shareholders fell 4.4% to $1.2 billion. Source

Strategy and product offers

  • Spectrum Mobile central to strategy: Management describes Spectrum Mobile as central to its converged network strategy, offering a differentiated connectivity experience with simple data plans and pricing. Source
  • Symmetrical speeds in several markets: The network is being evolved to offer symmetrical and multi-gigabit Internet speeds across the footprint, with symmetrical service already launched in several markets. Source
  • Streaming apps sold a la carte: The Spectrum App Store, unveiled in October 2025, lets customers without a TV package buy and manage streaming apps a la carte. Source

Coming up, as management said on 24 April 2026

  • Discovery+ streaming app launching soon: Discovery+ is to be added to the streaming apps included with Spectrum TV Select, which management said is launching soon. Source
  • Form 10-Q to be posted: The Form 10-Q for the quarter will be posted to the investor relations website when it is filed with the SEC. Source

Figures management reported

FigureReported
Internet customers Source29.6 million, down 120,000 in the quarter
Mobile lines Source12.1 million, up 368,000 in the quarter
Video customers Source12.5 million, down 60,000 in the quarter
Wireline voice customers Source5.9 million, down 174,000 in the quarter
Customer relationships Source31.7 million, down 163,000 in the quarter
Average revenue per user (residential, monthly) Source$118.44, down 1.4% year-over-year
Capital expenditures Source$2.9 billion, including $812 million of line extensions

Risks management discussed

  • Operational: The 2026 capital expenditure amount depends on the pace of network evolution, expansion initiatives, supply chain timing and residential and commercial growth rates. Source
  • Demand: Residential revenue per customer and video revenue were pressured by a higher mix of lower-priced video packages and by fewer video customers. Source
  • Financial: Higher cash paid for interest and lower Adjusted EBITDA partly offset the working capital benefit to operating cash flow. Source

Earlier plans management reported on

  • Not stated: Management says it continues to expect this capital expenditure total, which excludes impacts from the Cox transaction. Source
  • Not stated: Management expects to complete the network evolution initiative in 2027. Source
  • Not stated: Charter says it continues to work with governments to extend Spectrum Internet to unserved and underserved communities. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.