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Chegg, Inc.: Q3 FY2026 earnings call

What management said about Q3 FY2026, from the documents filed with the SEC on 3 November 2026: press release. Guidance figures: 1 raised, 6 new. The quarter’s numbers.

Key takeaways

  • Revenue fell 40% year over year: Total net revenues were $46.5 million, down 40% from $77.7 million a year earlier. Nine-month revenue was $161.6 million, against $304.2 million. Source
  • Employability platform launched in September: The Internships.com employability platform launched in September and has had over 100,000 visitors. A first marketing campaign for it has rolled out. Source
  • Institutional pilots signed since September: Pilot programs have been signed with three named institutions, and management said several more schools are set to sign in the coming weeks. Source
  • Non-GAAP operating expenses down 36%: Non-GAAP operating expenses were $31.2 million, against $49.1 million a year earlier. GAAP general and administrative expense was $12.1 million, against $33.2 million. Source
  • Adjusted EBITDA margin 12%: Adjusted EBITDA was $5.4 million, against $13.3 million a year earlier, a margin of 12%. Source
  • Convertible debt fully repaid: The company ended the quarter with $43.6 million in cash and investments and no debt after repaying its remaining convertible notes. Source
  • Free cash flow $5.5 million: Free cash flow was $5.5 million in the quarter. Nine-month free cash flow was $15.0 million, against $2.8 million a year earlier. Source
  • Repositioned as employability company: Management described the shift from a homework help company to an employability company, focused on internships, job skills and full-time employment. Source

“Over the last year our focus was rearchitecting our cost structure, accumulating cash, eliminating our debt, and positioning Chegg to return to growth”

Dan Rosensweig, Executive Chairman and CEO of Chegg

Guidance

AreaPeriodFigureAgainst last quarter
Total net revenues Sourcefourth quarter 2026between $38 million and $40 millionNew
Gross margin Sourcefourth quarter 202646% to 48%New
Adjusted EBITDA Sourcefourth quarter 2026approximately $1 millionNew
Net loss Sourcethree months ending December 31, 2026(12,550) in thousandsNew
Depreciation and amortization Sourcethree months ending December 31, 202611,700 in thousandsNew
Share-based compensation Sourcethree months ending December 31, 20261,500 in thousandsNew
Capital expenditure reduction Sourcefull year 2026greater than 60% reductionRaised from 60% reduction

What changed from last quarter

  • New guidance: Fourth-quarter 2026 guidance given for total net revenues, gross margin and adjusted EBITDA; the prior release gave third-quarter guidance only. Source
  • Guidance raised: Full-year 2026 capital expenditure reduction target moved from 60% to greater than 60%. Source
  • Ended: Remaining convertible debt was fully repaid in the quarter, as the prior release had planned. Source
  • New: Employability platform launched on Internships.com in September, with job matching, resume tailoring, one-click apply, interview prep and skills assessment. Source
  • New: Management said it is reviewing companies with IP and customer bases, pursuing both organic and inorganic growth. Source

Results and growth drivers

  • Revenue fell 40% year over year: Total net revenues were $46.5 million, down 40% from $77.7 million a year earlier. Nine-month revenue was $161.6 million, against $304.2 million. Source
  • Quarter exceeded management's expectations: Management said third-quarter revenue exceeded its expectations, and that the legacy homework-help business declined as expected. Source
  • Net loss narrowed to $4.7 million: GAAP net loss was $4.7 million against $17.5 million a year earlier. Non-GAAP net loss was $5.7 million. Source

Products, channels and launches

  • Employability platform launched in September: The Internships.com employability platform launched in September and has had over 100,000 visitors. A first marketing campaign for it has rolled out. Source
  • Language product back to growth: Management said the language learning product in both B2B and B2C channels is returning to growth, and workplace skills content is live for English-speaking premium subscribers. Source
  • Skills programs built from company data: Third-quarter product changes let B2B clients scale learning programs from their own systems and documents, measuring demonstrated proficiency. Source
  • Workplace content expanding to four languages: Workplace skills content is expanding from English to Spanish, French, German and Italian. Source

“I am happy to report that the balance sheet reset is complete.”

Dan Rosensweig, CEO & Executive Chairman

Customers, partners and institutions

  • Institutional pilots signed since September: Pilot programs have been signed with three named institutions, and management said several more schools are set to sign in the coming weeks. Source
  • Eleven distribution partners signed this year: Management said 11 new distribution partners were signed since the start of the year, including Power Train. The prior release cited six partners signed this year. Source
  • Institutions measured by graduate jobs: Management said institutions measure their own success by whether graduates get jobs, and described the institutional channel as just getting started. Source

Costs and operating expenses

  • Non-GAAP operating expenses down 36%: Non-GAAP operating expenses were $31.2 million, against $49.1 million a year earlier. GAAP general and administrative expense was $12.1 million, against $33.2 million. Source
  • AI used to streamline operations: Management attributed the reduction to cost management initiatives and AI use to streamline operations and raise productivity across the company. Source
  • More cost savings sought: Management said it is still identifying additional cost savings, improving operational performance and using AI across the business. Source

“We are now focused on building our employability business, helping learners develop workforce-ready skills while enabling employers to build and maintain a more skilled workforce”

David Longo, CFO

Margins and pricing

  • Gross margin 52%, non-GAAP 54%: Gross margin was 52% against 59% a year earlier. Non-GAAP gross margin was 54% against 62%. Source
  • Adjusted EBITDA margin 12%: Adjusted EBITDA was $5.4 million, against $13.3 million a year earlier, a margin of 12%. Source
  • Lease gain excluded from non-GAAP: The reconciliation excludes a $3.7 million gain on lease termination from non-GAAP results in the quarter. Source

Demand and the academic base

  • Academic business winding down: Management said the traditional academic services business would wind down over time, generating significant cash in the meantime, and that this is continuing as anticipated. Source
  • Students still need jobs: Management said students attend college to get a job, and that AI anxiety and economic uncertainty make the need for employability more urgent. Source
  • Multi-channel skills demand building: Management said the multi-channel skills approach continues to build and that it believes the business is on a path to consistent growth. Source

Cash, debt and capital spending

  • Convertible debt fully repaid: The company ended the quarter with $43.6 million in cash and investments and no debt after repaying its remaining convertible notes. Source
  • Free cash flow $5.5 million: Free cash flow was $5.5 million in the quarter. Nine-month free cash flow was $15.0 million, against $2.8 million a year earlier. Source
  • Capital spending down 71%: Third-quarter capital expenditure was $1.7 million, a reduction from the prior-year quarter. Source
  • Capital allocation after debt repayment: Management said capital allocation remains focused on free cash flow, a strong balance sheet and deploying capital for long-term shareholder value. Source

Strategy and investment

  • Repositioned as employability company: Management described the shift from a homework help company to an employability company, focused on internships, job skills and full-time employment. Source
  • AI lowers cost of new programs: Management said AI lets the company launch more programs and capabilities, more rapidly, for more partners, at a much lower cost. Source
  • Acquisitions under review: Management said it is reviewing companies with IP and customer bases that could use the employability platform, and described the pipeline as real. Source

Coming up, as management said on 3 November 2026

  • Next update on progress: Management said it will update investors on progress next quarter. Source
  • Early career listings to be added: Management said 70,000 early career listings will be added soon as the platform moves beyond internships into entry-level roles. Source
  • More schools expected to sign: Management said several more schools are set to sign in the coming weeks, following the three pilot programs already signed. Source
  • Platform expansion through 2027: Management said it will continue to expand the offering through 2027 and beyond. Source

Figures management reported

FigureReported
Visitors to Internships.com since launch Sourceover 100,000
Distribution partners signed since start of year Source11

Risks management discussed

  • Demand: Management said AI hit the business hard, requiring the company to reinvent its finances, structure and product offerings. Source
  • External: Management cited economic uncertainty and anxiety around AI as making the path to a first job more difficult for students. Source
  • Demand: Management said the traditional academic services business is expected to wind down over time. Source

Earlier plans management reported on

  • Met: The prior release expected full repayment of convertible debt in the third quarter; the current release states the remaining convertible debt was fully repaid.
  • Not stated: The prior release expected meaningful free cash flow in the second half; the current release reports $5.5 million in free cash flow for the quarter without a status against that expectation.
  • Not stated: The prior release expected partnerships to contribute later this year; the current release says the company expects that contribution in 2027.
  • Not stated: The prior release planned to roll out the new service across Chegg and Internships.com from the third quarter; the current release says the platform launched in September.

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.