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Best Buy Co., Inc.: Q1 FY2027 earnings call

What management said about Q1 FY2027, from the documents filed with the SEC on 28 May 2026: press release. Guidance figures: 2 new, 7 kept. The quarter’s numbers.

Key takeaways

  • Comparable sales grew 2.0%: Enterprise comparable sales rose 2.0% after a 0.7% decline a year earlier. Enterprise revenue was $8.94 billion, up from $8.77 billion. Management said the result was higher than its guidance. Source
  • Diluted EPS rose 38%: Diluted EPS was $1.31 versus $0.95. Adjusted diluted EPS was $1.28 versus $1.15, up 11%. Operating income was 4.1% of revenue versus 2.5%, with the prior year carrying restructuring charges. Source
  • Gaming, computing and phones led: Gaming, computing, mobile phones and services were the largest weighted drivers of Domestic comparable sales growth. Entertainment comparable sales rose 38.1%; computing and mobile phones rose 4.2%. Source
  • Product margins pressured International: International gross profit rate was 21.5% versus 22.0%, mainly on lower product margin rates. Enterprise gross profit rate was 23.5% versus 23.4%. Source
  • May comparable sales up high single digits: Management said month-to-date comparable sales in May were up high single digits, as stated by the CFO. The full-quarter Q2 comparable sales expectation is about 1.0%. Source
  • Ads and Marketplace scaling: Management cited Best Buy Ads and Marketplace as new profit streams it expects to provide considerable benefit over time. Source
  • Barry to step down; Bonfig to succeed: CEO Corie Barry said she will step down later this year. Jason Bonfig, Chief Customer, Product and Fulfillment Officer, becomes CEO effective November 1, 2026. Source

“Today we are pleased to report better-than-expected results for the first quarter,”

Corie Barry, Best Buy CEO

Guidance

AreaPeriodFigureAgainst last quarter
Revenue SourceFY27$41.2 billion to $42.1 billionKept
Comparable sales % change SourceFY27(1.0%) to 1.0%Kept
Adjusted operating income rate SourceFY274.3% to 4.4%Kept
Adjusted effective income tax rate SourceFY27approximately 25.5%Kept
Adjusted diluted EPS SourceFY27$6.30 to $6.60Kept
Capital expenditures SourceFY27approximately $750 millionKept
Share repurchases SourceFY27approximately $300 millionKept
Comparable sales % change SourceQ2 FY27approximately 1.0% growthNew
Adjusted operating income rate SourceQ2 FY27approximately 3.9%New

What changed from last quarter

  • Guidance kept: Full-year FY27 financial guidance was reiterated; the ranges match the guidance provided March 3, 2026. Source
  • New guidance: Second-quarter guidance was given: comparable sales growth of about 1.0% and an adjusted operating income rate of about 3.9%. Source
  • New: CEO Corie Barry will step down later this year; Jason Bonfig becomes CEO effective November 1, 2026. Source
  • New: Beginning in Q1 FY27, certain credit card and digital content revenue moved into services revenue; prior periods were recast. Source

Results and growth drivers

  • Comparable sales grew 2.0%: Enterprise comparable sales rose 2.0% after a 0.7% decline a year earlier. Enterprise revenue was $8.94 billion, up from $8.77 billion. Management said the result was higher than its guidance. Source
  • Diluted EPS rose 38%: Diluted EPS was $1.31 versus $0.95. Adjusted diluted EPS was $1.28 versus $1.15, up 11%. Operating income was 4.1% of revenue versus 2.5%, with the prior year carrying restructuring charges. Source
  • Operating income rate expanded: Adjusted operating income rate was 4.1% versus 3.8% a year earlier, and adjusted operating income was $363 million versus $333 million. Management cited the rate expansion as a result. Source

Segments and regions

  • Domestic revenue rose 1.5%: Domestic revenue was $8.25 billion, up 1.5% on comparable sales growth of 1.8%. Domestic adjusted operating income was $358 million, or 4.3% of revenue, versus $329 million and 4.0%. Source
  • International comparable sales rose 4.7%: International revenue was $687 million, up 7.3%, with comparable sales growth and favorable foreign exchange rates. International adjusted operating income was $5 million, or 0.7% of revenue. Source

“We are pleased with our first quarter results and are maintaining our guidance for the year,”

Matt Bilunas, Best Buy CFO

Products and categories

  • Gaming, computing and phones led: Gaming, computing, mobile phones and services were the largest weighted drivers of Domestic comparable sales growth. Entertainment comparable sales rose 38.1%; computing and mobile phones rose 4.2%. Source
  • Appliances declined: Appliances comparable sales fell 13.6% in Domestic and 8.3% in International. Domestic appliances were 10% of revenue, down from 12%, and partly offset category growth. Source
  • Consumer electronics mixed by segment: Domestic consumer electronics comparable sales fell 2.7%, while International rose 2.0%. Consumer electronics was 26% of Domestic revenue and 26% of International revenue. Source

Margins and costs

  • Domestic gross margin edged up: Domestic gross profit rate was 23.7% versus 23.5%. Growth in Marketplace, Best Buy Ads and traditional services lifted the rate, largely offset by lower product margin rates. Source
  • Product margins pressured International: International gross profit rate was 21.5% versus 22.0%, mainly on lower product margin rates. Enterprise gross profit rate was 23.5% versus 23.4%. Source
  • SG&A rose on Marketplace and Ads: Domestic adjusted SG&A was $1.60 billion, or 19.3% of revenue, versus 19.4%. Higher Marketplace and Best Buy Ads costs and lapping a favorable indirect tax settlement were partly offset by lower Best Buy Health expense. Source
  • Restructuring charges reversed: Restructuring was a $9 million reduction versus $109 million of charges a year earlier, mainly tied to Best Buy Health. Effective tax rate was 26.9% versus 8.6%; adjusted rate was 27.0%, flat. Source

“With his unmatched experience and focus on the customer, I know Jason Bonfig is the right person to take Best Buy into its next phase”

Corie Barry, Best Buy CEO

Demand and online sales

  • May comparable sales up high single digits: Management said month-to-date comparable sales in May were up high single digits, as stated by the CFO. The full-quarter Q2 comparable sales expectation is about 1.0%. Source
  • Online share flat at 31.7%: Domestic online revenue was $2.62 billion, up 1.4% comparable, and 31.7% of Domestic revenue, flat to last year. Domestic comparable online sales growth was 2.1% a year earlier. Source

Cash, dividends and balance sheet

  • Operating cash flow was $375 million: Cash from operations was $375 million versus $34 million, including a $367 million inventory build and a $349 million rise in accounts payable. Capital expenditures were $160 million versus $166 million. Source
  • Dividends of $202 million paid: The company returned $202 million to shareholders through dividends in Q1 FY27 and made no share repurchases, versus $100 million of repurchases a year earlier. Source
  • Cash balance rose to $1.75 billion: Cash and cash equivalents were $1,749 million at May 2, 2026, versus $1,147 million a year earlier. Source

Strategy and new profit streams

  • Ads and Marketplace scaling: Management cited Best Buy Ads and Marketplace as new profit streams it expects to provide considerable benefit over time. Source
  • Four priorities for the next phase: Bonfig's four priorities are advancing Best Buy as a Retail, Media and Advertising, and Technology company; expanding reach; elevating the experience; and being a human-powered, customer-focused company. Source
  • Services revenue now includes credit and digital: Credit card revenue and digital content revenue, including digital gaming, software and subscriptions, now sit in services revenue. Prior periods were recast; total revenue and comparable sales are unchanged. Source

Leadership transition

  • Barry to step down; Bonfig to succeed: CEO Corie Barry said she will step down later this year. Jason Bonfig, Chief Customer, Product and Fulfillment Officer, becomes CEO effective November 1, 2026. Source
  • Continuity of work stated: Bonfig said he looks forward to working with teams on the progress already made, focusing on four areas to grow the business. Source
  • Employees credited for delivery: Barry credited employees for delivering on the strategy to strengthen Best Buy's position in retail as a leading omni-channel destination for technology. Source

Coming up, as management said on 28 May 2026

  • Dividend payable July 9: The $0.96 regular quarterly dividend is payable July 9, 2026, to holders of record at the close of June 18, 2026. Source
  • Barry's step-down later this year: Barry will step down as CEO later this year; no exact date is given in the release. Source
  • Bonfig becomes CEO November 1: Jason Bonfig becomes CEO effective November 1, 2026, as Chief Customer, Product and Fulfillment Officer and incoming CEO. Source

Figures management reported

FigureReported
Enterprise comparable sales % change Source2.0%
Domestic comparable online sales % change Source1.4%
Online share of Domestic revenue Source31.7%
Enterprise gross profit rate Source23.5%
Merchandise inventories Source$5,598 million

Risks management discussed

  • Demand: Q2 comparable sales growth is expected to be about 1.0% as the company laps last year's June gaming launch. Source
  • Financial: International adjusted SG&A rose, with management citing a negative foreign exchange impact and higher depreciation expense. Source

Earlier plans management reported on

  • Ahead: Q1 comparable sales were 2.0%, which management said was higher than the approximately 1% growth expected in the March 3, 2026 guidance. Source
  • Not stated: Management said it is maintaining the full-year FY27 guidance it gave on March 3, 2026, with no status against the ranges given. Source
  • Not stated: The company still expects about $300 million of FY27 share repurchases, the same expectation given March 3, 2026. No repurchases were made in Q1 FY27. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.