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Bark, Inc.: Q2 FY2026 earnings call

What management said about Q2 FY2026, from the documents filed with the SEC on 10 November 2025: press release. Guidance figures: 2 new. The quarter’s numbers.

Key takeaways

  • Revenue came in above guidance: Revenue exceeded the guidance range. Management tied this to more new subscribers acquired at efficient cost, improved retention and timing of some Commerce shipments. Source
  • Revenue down on fewer orders: Revenue fell 15.2% from a year earlier, mainly from fewer total orders, as fewer subscriptions were carried into the quarter than in the prior year. Source
  • Net loss widened year over year: Net loss was $(10.7) million against $(5.3) million a year earlier. Loss from operations was $(10.7) million compared with $(5.7) million. Source
  • Adjusted EBITDA within guidance range: Adjusted EBITDA was within the guidance range, compared with $3.5 million a year earlier. Source
  • Gross margin fell to 57.9%: Consolidated gross margin fell from a year earlier. Management cited higher Commerce and Air contribution, input costs including tariffs and freight, and Commerce customer mix. Source
  • Tariff uncertainty drove guidance choice: Management tied the absence of full-year guidance to tariff uncertainty affecting demand and operating costs. Source
  • Operating cash outflow deepened: Net cash used in operating activities was $(18.1) million. Free cash flow after capital expenditures was $(19.9) million. Source
  • Convertible notes repaid in cash: The company repurchased the remaining principal and accrued interest on its 5.50% convertible notes due 2025 from Magnetar-affiliated holders. Source

“These actions strengthen our foundation and allow us to focus on what matters most - serving dog parents.”

Matt Meeker, Co-Founder and Chief Executive Officer of BARK

Guidance

AreaPeriodFigureAgainst last quarter
Total revenue Sourcethird quarter of fiscal 2026$101.0 million to $104.0 millionNew
Adjusted EBITDA Sourcethird quarter of fiscal 2026$(5.0) million to $(1.0) millionNew

What changed from last quarter

  • New guidance: Third-quarter revenue and Adjusted EBITDA guidance was issued. The prior release had given second-quarter ranges. Source
  • Ended: The 5.50% convertible notes due 2025 were repaid in full in cash on November 6, 2025, making the company debt free. Source
  • New: The company extended its long-standing $35 million line of credit with Western Alliance Bank on November 3, 2025. Source

Results and growth drivers

  • Revenue came in above guidance: Revenue exceeded the guidance range. Management tied this to more new subscribers acquired at efficient cost, improved retention and timing of some Commerce shipments. Source
  • Revenue down on fewer orders: Revenue fell 15.2% from a year earlier, mainly from fewer total orders, as fewer subscriptions were carried into the quarter than in the prior year. Source
  • Net loss widened year over year: Net loss was $(10.7) million against $(5.3) million a year earlier. Loss from operations was $(10.7) million compared with $(5.7) million. Source
  • Adjusted EBITDA within guidance range: Adjusted EBITDA was within the guidance range, compared with $3.5 million a year earlier. Source

Segments and channels

  • Direct to consumer revenue declined: Direct to consumer revenue was $82.1 million, down 19.9%, mainly from fewer subscriptions carried into the quarter. Marketing spend was cut 18% year over year. Source
  • Commerce revenue grew: Commerce revenue rose 5.6% to $24.8 million. Commerce gross profit was $10.0 million, down from $10.6 million, with higher cost of revenue. Source
  • BARK Air and Commerce share record: BARK Air revenue rose 138.0% to $3.6 million. Commerce and Air together made up a record share of total revenue. Source

“Even in a noisy macro environment, we’re operating from a position of strength and building a healthier, more diversified company that continues to show up for dogs and their people in more ways than ever”

Matt Meeker, Co-Founder and Chief Executive Officer of BARK

Products, customers and orders

  • Fewer orders, flat order value: Total orders were 2.5 million, down from 3.3 million. Average order value was $30.87 against $30.91 a year earlier. Source
  • Retention and acquisition improved: The company acquired more new subscribers at an efficient cost and improved customer retention during the quarter. Source
  • Toys and consumables both declined: Toys and accessories revenue was $48.1 million, against $66.9 million a year earlier. Consumables were $30.5 million, against $34.2 million. Source

Costs, margins and pricing

  • Gross margin fell to 57.9%: Consolidated gross margin fell from a year earlier. Management cited higher Commerce and Air contribution, input costs including tariffs and freight, and Commerce customer mix. Source
  • Direct to consumer margin rose: Direct to consumer gross margin was 65.6% in the quarter, up from 64.8%. Six-month direct to consumer margin was 67.6%. Source
  • Marketing expense reduced: Advertising and marketing expense was $15.4 million, down from $18.7 million, a reduction of about 18%. Source
  • G&A expense continued lower: General and administrative expense was $57.2 million, down from $63.1 million. Management described this as a trend of cost management. Source
  • Gross profit fell 18.6%: Gross profit was $62.0 million, down 18.6% from $76.1 million a year earlier. Source

“BARK Air delivered its strongest quarter yet, showing the power of our strategy to meet dog parents wherever they are.”

Matt Meeker, Co-Founder and Chief Executive Officer of BARK

Demand, tariffs and guidance

  • Tariff uncertainty drove guidance choice: Management tied the absence of full-year guidance to tariff uncertainty affecting demand and operating costs. Source
  • Efficient subscriber growth cited: Management cited stronger retention and efficient new subscriber acquisition as reasons for marketing investment in the quarter. Source
  • Commerce growth raised receivables: Higher Commerce revenue raised accounts receivable, which management cited as a use of cash in the quarter. Source

Cash, debt and capital

  • Operating cash outflow deepened: Net cash used in operating activities was $(18.1) million. Free cash flow after capital expenditures was $(19.9) million. Source
  • Inventory purchases used cash: Inventory-related purposes used $3.5 million of cash in the quarter. Inventory stood at $101.0 million at September 30, 2025. Source
  • Convertible notes repaid in cash: The company repurchased the remaining principal and accrued interest on its 5.50% convertible notes due 2025 from Magnetar-affiliated holders. Source
  • Repayment paid from cash on hand: The repayment used cash on hand and is reflected in the financials after the period ends. Source
  • Six-month buybacks were lower: Six-month payments to repurchase common stock were $1.8 million, compared with $5.2 million in the prior year period. Source

Strategy and investment

  • Diversification with disciplined profitability: Management said it is focused on revenue diversification and profitability, with marketing investment reduced year over year. Source
  • Work to unify commerce platform: Management described ongoing work to move product offerings onto a new commerce platform. Source
  • Technology spend excluded from Adjusted EBITDA: Technology modernization costs were $0.4 million in the quarter. The company treats them as discrete and non-recurring, so they are excluded from Adjusted EBITDA. Source

Adjusted results and leadership

  • Adjusted net loss was $(4.5) million: Adjusted net loss was $(4.5) million, compared with adjusted net income of $1.3 million a year earlier. Source
  • Executive transition costs in quarter: Other items in the quarter were executive transition costs, including $0.1 million of recruiting costs. Source
  • Warehouse restructuring costs rose: Warehouse restructuring costs were $0.9 million, up from $0.4 million a year earlier, and are excluded from Adjusted EBITDA. Source

Coming up, as management said on 10 November 2025

  • Repayment to appear in financials: The debt repayment will be reflected in the company's financials after the December 31, 2025 close. Source
  • Full-year guidance to be revisited: The company will keep evaluating market conditions and will provide updates as the macroeconomic picture becomes clearer. Source

Figures management reported

FigureReported
Total orders (thousands) Source2,544 vs 3,270 prior year
Average order value Source$30.87 vs $30.91 prior year
Gross margin Source57.9% vs 60.4% prior year
Direct to consumer gross margin Source65.6% vs 64.8% prior year
Inventory Source$101.0 million at September 30, 2025

Risks management discussed

  • External: Tariff uncertainty affecting demand and operating costs led the company to withhold full-year guidance. Source
  • Operational: Input costs including tariffs and freight, along with Commerce customer mix, weighed on gross margin. Source
  • Regulatory: Litigation expense tied to a shareholder class action was $0.1 million in the quarter. Source

Earlier plans management reported on

  • Ahead: Second-quarter revenue exceeded the earlier guidance range. Source
  • Met: Second-quarter Adjusted EBITDA came in within the earlier guidance range. Source
  • Not stated: Marketing investment was cut 18% year over year as the company focuses on diversification and profitability. Source
  • Not stated: Management said the company is delivering on its plan to diversify revenue and remain disciplined on profitability. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.