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Alight, Inc. / Delaware: Q4 FY2025 earnings call

What management said about Q4 FY2025, from the documents filed with the SEC on 19 February 2026: press release. The quarter’s numbers.

Key takeaways

  • Fourth-quarter revenue fell 4.0%: Q4 revenue was $653 million against $680 million a year earlier. Management attributed the decline to lower project revenue and lower net commercial activity. Source
  • Net loss driven by goodwill charge: Q4 net loss was $933 million against net income of $29 million a year earlier. Full-year net loss was $3,078 million against $140 million, with diluted loss per share of $(5.83). Source
  • BPaaS revenue grew: BPaaS revenue was $166 million in Q4 against $146 million, and $539 million for the year against $499 million. Source
  • Q4 gross margin fell on compensation: Q4 gross profit was $240 million, a 36.8% margin against 39.9%. Adjusted gross margin was 41.7% against 44.1%. Management cited lower revenues and higher compensation expense. Source
  • Free cash flow reached $250 million: Cash provided by operating activities was $360 million and capital expenditures were $110 million, giving non-GAAP free cash flow of $250 million against $72 million. Source
  • Net debt $1,732 million at year-end: Cash and cash equivalents were $273 million, down from $343 million, and total debt was $2,005 million at December 31, 2025. Source
  • Platform reach over 30 million people: Management cited over 30 million people on the platform and $1.7 trillion in assets under administration as evidence of market recognition. Source

“Our plan to return to sustainable growth is rooted in our enviable market position and is grounded in three operating principles”

Rohit Verma, Alight’s Chief Executive Officer

What changed from last quarter

  • Ended: Management said the cash dividend will be replaced by deleveraging and, subject to market and other conditions, share repurchases. Source
  • New: This release names Rohit Verma as Chief Executive Officer. The Q3 release named Dave Guilmette as CEO. Source

Fourth quarter and full-year results

  • Fourth-quarter revenue fell 4.0%: Q4 revenue was $653 million against $680 million a year earlier. Management attributed the decline to lower project revenue and lower net commercial activity. Source
  • Full-year revenue fell 3.0%: Full-year revenue was $2,262 million against $2,332 million. Management cited lower net commercial activity and lower project revenue. Source
  • Net loss driven by goodwill charge: Q4 net loss was $933 million against net income of $29 million a year earlier. Full-year net loss was $3,078 million against $140 million, with diluted loss per share of $(5.83). Source
  • Adjusted EPS fell in Q4, rose for year: Adjusted diluted EPS was $0.18 in Q4 against $0.24, and $0.50 for the year against $0.48. Full-year adjusted EBITDA margin was 24.8% against 23.8%. Source
  • No new full-year ranges given: The prior release gave full-year 2025 ranges. This release contains no updated revenue, EBITDA, EPS or free cash flow ranges.

Revenue mix and BPaaS

  • BPaaS revenue grew: BPaaS revenue was $166 million in Q4 against $146 million, and $539 million for the year against $499 million. Source
  • Project revenue fell in both periods: Project revenue was $46 million in Q4 against $63 million, and $154 million for the year against $197 million. Source
  • Recurring share held near 93%: Recurring revenue was $607 million in Q4 against $617 million, and $2,108 million for the year against $2,135 million, or 93.0% and 93.2% of total revenue. Source

“These principles are reflected in the high satisfaction rate we achieved during the 2025 annual enrollment season”

Rohit Verma, Alight’s Chief Executive Officer

Gross profit, costs and margins

  • Q4 gross margin fell on compensation: Q4 gross profit was $240 million, a 36.8% margin against 39.9%. Adjusted gross margin was 41.7% against 44.1%. Management cited lower revenues and higher compensation expense. Source
  • Productivity savings offset part of decline: Full-year gross profit was $765 million, a 33.8% margin against 34.0%. Management said productivity savings partly offset lower revenue. Adjusted gross margin was 39.0% against 38.8%. Source
  • SG&A fell on lower fees and stock pay: Q4 SG&A was $114 million against $151 million, and full-year SG&A was $435 million against $585 million. Management cited lower separation-related fees and lower share-based compensation. Source
  • Interest expense rose in Q4: Q4 interest expense was $24 million, up $4 million. Management cited higher net interest after swaps and lower interest income, partly offset by the 2025 debt repricing benefit. Source

Goodwill impairment and tax items

  • Goodwill impairment charges recorded: The company recorded an $803 million non-cash goodwill impairment charge in Q4 and $3,124 million for the full year. Management said it does not affect day-to-day operations. Source
  • Tax receivable agreement remeasurement gains: Fair value remeasurement of the tax receivable agreement produced a gain of $59 million in Q4 and $93 million for the year. The company treats it as non-operating. Source
  • Q4 income tax expense rose: Income tax expense was $220 million in Q4 against $26 million. For the full year it was $16 million, against a benefit of $8 million. Source

“our results reflect the Company’s tremendous market recognition with over 30 million people on our platform and $1.7 trillion in assets under administration”

Rohit Verma, Alight’s Chief Executive Officer

Cash flow and net debt

  • Free cash flow reached $250 million: Cash provided by operating activities was $360 million and capital expenditures were $110 million, giving non-GAAP free cash flow of $250 million against $72 million. Source
  • Net debt $1,732 million at year-end: Cash and cash equivalents were $273 million, down from $343 million, and total debt was $2,005 million at December 31, 2025. Source
  • Capital spending slightly lower: Capital expenditures were $110 million for the year against $121 million in 2024. Source

Capital returns and share count

  • Buybacks of $65 million for the year: Share repurchases totaled $65 million in 2025 against $167 million in 2024, the same as the nine-month total in the prior release. Source
  • $0.04 dividend paid in fourth quarter: The company declared and paid a $0.04 per share dividend in the fourth quarter. Full-year dividend payments were $86 million against $21 million in 2024. Source
  • Class A shares outstanding declined: Class A shares outstanding were 523.9 million at December 31, 2025, against 531.7 million a year earlier. Treasury stock rose to 42.6 million shares from 28.8 million. Source

Platform reach and enrollment

  • Platform reach over 30 million people: Management cited over 30 million people on the platform and $1.7 trillion in assets under administration as evidence of market recognition. Source
  • Fortune 500 market share cited: Management described the company as holding significant market share across the Fortune 500 in benefits administration. Source
  • Enrollment satisfaction rate reported: Management cited a high satisfaction rate achieved during the 2025 annual enrollment season as a reflection of its operating principles. Source

Strategy and operating principles

  • Plan rests on three principles: Management said the plan to return to sustainable growth rests on the company’s market position and three operating principles. Source
  • Service and innovation principles named: The first two principles named are service and operational excellence, and innovating products that create value and actionable insights. Source
  • AI assist agent pilot and renewals: Management cited a favorable response to a recently piloted conversational AI assist agent, and recent renewals and expansions. Source

Figures management reported

FigureReported
People on platform Sourceover 30 million
Assets under administration Source$1.7 trillion

Risks management discussed

  • Demand: Lower project revenue and lower net commercial activity were the causes cited for the revenue decline. Source
  • Operational: Higher compensation expense reduced gross profit, which management cited alongside lower revenue. Source
  • Financial: The goodwill impairment followed management’s evaluation of business trends and the company’s market valuation. Source

Other quarters

Summarised with AI from the documents the company filed with the SEC. Every point is checked against the filing before it is shown: management’s own words word for word, figures against the line or table row they come from. A point that fails the check is left out. Source opens the filing at that line.